A Study on the Application of Quality Function Deployment to Information System Development

정보시스템 개발에 있어서 품질기능전개의 활용에 관한 연구

Although the role of information system has been rapidly increasing in modern management, there have been few researches on the quality assurance in information system. This paper suggests how to apply quality function deployment(QFD) to information system development in order to build up user-centered quality assurance system. The main focus of the paper is how to design the linkages between management strategy, information systems, and the users using quality function deployment.