• 한국컴퓨터정보학회논문지
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• 제10권5호
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• pp.259-270
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• 2005

본 연구에서는 소비자들의 구매행태를 현장방문쇼핑과 재택쇼핑으로 대별하여 소비자들의 구매행태에 따른 구매요인별 중요도를 AHP기법을 이용하여 평가해 보고자 하였다. 이를 위하여 소비자들의 구매요인을 1단계에서는 제품관련 요인, 구매편리성에 관한 요인, 구매에 따른 소비자 위험에 관한 요인, 구매 활동시 즐거움에 관한 요인으로 분류하고, 각 요인별로 세부요인을 설정하여 총 22개의 세부요인에 대한 중요도 산출을 위하여 설문조사를 실시하였다. 본 연구에서는 응답자를 구매행태에 따라 재택쇼핑 경험이 있는 집단과 없는 집단, 재택쇼핑 경험이 많은 집단과 적은 집단, 재택쇼핑 방식으로 TV재택쇼핑 방식을 이용하는 집단과 인터넷 재택쇼핑 방식을 이용하는 집단으로 분류하여 각 집단별 구매요인의 중요도를 산출하여 실물시장과 재택쇼핑시장의 경쟁전략 수립에 지침을 제공하고자 하였다. 분석 결과 집단별로 구매요인별 중요도에 차이가 존재하는 것으로 평가되었으며, 이러한 결과는 기업의 다양한 고객요구 충족을 위한 경쟁전략 수립의 기초로서 활용되어질 수 있을 것이다.

• 한국유통학회지:유통연구
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• 제12권3호
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• pp.69-90
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• 2007

본 연구는 소비자의 구매과정을 정보탐색 및 구매결정 단계로 나누어 각각의 단계에서 소비자가 온라인 또는 오프라인 채널을 선택하는 행동에 영향을 주는 요인을 분석하였으며 어떤 요인이 채널 전환(온라인 탐색$\rightarrow$오프라인 구매, 오프라인 탐색$\rightarrow$온라인 구매)을 가져오는지 검증하였다. 영향 요인으로는 소비자 개인 특성, 제품 특성, 구매 상황과 관련된 10개 변수를 고려하였으며, 순차적 로짓(sequential legit) 기법을 사용하여 실증 분석한 결과를 요약하면 다음과 같다. 정보탐색 단계에서는 소비자의 채널에 대한 지식이 채널 선택에 영향을 미쳤으며 쇼핑에서 재미를 추구하거나 제품에 대한 관여도가 높은 경우 오프라인 채널을 선택할 가능성이 높게 나타났다. 반면에 온라인으로 쇼핑한 경험이 많은 소비자들은 온라인에서 정보를 탐색하는 경향이 높았다. 구매 단계의 검증결과는 탐색 채널에 따라 다르게 나타났다. 소비자가 온라인에서 정보를 탐색한 경우, 온라인 쇼핑경험이 많거나 가격추구의 쇼핑 가치를 크게 느끼거나 시간적 여유가 없는 소비자일수록 온라인에서 구매하는 경향이 높았던 반면에, 필요한 정보의 양이 많거나 제품에 대한 관여도와 인지된 위험이 높은 소비자는 구매 단계에서 오프라인 채널로 전환하였다. 한편 소비자가 오프라인에서 정보를 탐색한 경우, 쇼핑에서 편의나 재미를 추구하는 소비자와 시간적 여유가 없는 소비자일수록 오프라인에서 구매할 가능성이 높았고, 온라인 쇼핑경험이 많은 소비자는 구매 채널을 온라인으로 전환하는 경향이 높았다. 본 연구의 분석결과는 정보탐색 및 구매 단계에서 채널 선택에 영향을 주는 요인이 서로 다름을 보여주었으며 두 개의 채널을 모두 제공하는 유통 업자에게 매우 유용한 실무적 시사점을 제공한다.

• 융합경영연구
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• 제11권5호
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• pp.69-80
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• 2023

Purpose: The purpose of this study is to identify factors that affect decision-making for e-commerce users and to present ecommerce companies with the company's strategic directions for consumer purchases. Research design, data, and methodology: In this study, a structured research model was derived to confirm the relationship between brand image, product liking, heuristic and purchase intention and the difference according to psychological power. For analysis a total of 212 valid questionnaires from e-commerce users were used. confirmatory factor analysis, correlation analysis, and structural equations were conducted to verify. Results: Both brand image and product liking had a significant effect on purchase intention as well as heuristics. However, heuristics did not affect the purchase intention. It was found that the relationship between brand image, product liking, heuristic, and purchase intention differed depending on the psychological power. Conclusions: Companies should seek ways to increase the positive brand image and likability of products so that consumers can quickly purchase products. In the relationship between brand image and heuristic, the low-psychological group has more influence on heuristic, and in case of product liking, the high-psychological group has more influence on heuristic. In the relationship between brand image and product liking for purchase intention, both in the high psychological power group affect more influence on purchase intention. Since the process of purchasing products varies depending on the consumer psychological power tendency, it is necessary to identify the characteristics of consumers and establish strategies for purchasing promotion measures.

• 대한인간공학회:학술대회논문집
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• 대한인간공학회 1998년도 춘계학술대회논문집
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• pp.93-98
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• 1998

Recently, consumers are tend to purchase the user-centered designed product using interface enginnering and human factors techniques. Therefore, it is important that the designer's requirements should be analyzed focused on the human machine interface. This paper described the interface usability evaluation technique(suvjective evaluation) for the interface between user and product. This methodology is the integrated interface usbility evaluation method AHP and Conjoint Analysis. AHP(Analytic Hierarchy Process) is a multicriteria decision model to give priority after expressing hierarchically for decision making problem. Conjoint Analysis enduavors to unravel the value, or partworths, that consumers place on the product or service's attributes from experimental subjects' evluation of profiles based on hypothetical products or services. A new usability test methodology proposed by this paper includes techniques jointed both consistency test by AHP and experimental subjective evaluation of profiles by Conjoint Analysis for evaluating the user's emotion and impression.

• 대한가정학회지
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• 제35권1호
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• pp.373-388
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• 1997

This research was intended to understand the degree of variety in elderly women by was of classifying the type of clothing purchase's according to the degree of anxiety when they buy clothes. Samples were 285 elderly women who are aged over 55 dwelling in Busan Meropolitan city and this research is made available by the method of the questionnaire interview. The data was analyzed using reliability ANOVA regression Scheffe Test and correlation. The results of the study were the followings 1. The most important factors in the type of clothing purchase's of elder women are the styles disparity of age is represented similarly except the styles of a Brand Loyal tat ranked highest were among the age group 60-64. 2, The factor of difference in clothing purchase's according to degree of education are Brand loyal Cautious Impulsive Ecologists and Experimenters and the style of clothes buying according to activity of leisure are Brand Loyal and conformists. The factor of difference in clothing buying according to shopping companion are Planners Experiments Conformists Impulsive and Persuasible and the item represents difference according to payer for clothing marked all style of clothes buying and similarity except Impulsive and Style-Conscious, 3, The highly correlated item in the degree of education and activity of leisure in the context of the correlated item concerning about shopping companion and payer for clothes are Experimenters impulsive and Ecologists. The colthing anxiey which is highly related is the degree of education and the activity of leisure and the anxiety in masterial colour and self-harmony and the anxiety of colthing purchase's which is highly correlated in clothing purchase's companion and payer for clothin proved the priceand the anxiety of decision-making 4. Economy-Minded Experimenters Impulsive Planners and Style-Conscious represents all of the difference in all items in clothing purchase's Conformists represents anxiety to all items except the anxiety in clothing administration, Cautious and Ecologists represents the differences only for the anxiety in clothing administration,. But Brand-Loyal and Persuasible feels no anxiety in clothing purchase. 5. The most explicable independent variable based upon the analysis of regression in anxiety of colthing purchase is Economy-Minded and the next is Conformist Experiments Planners Style-Conscious Impulsive and so on.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2008년도 정기학술발표대회 논문집
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• pp.274-277
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• 2008

수요분석은 모든 생산적 활동을 수립하기 위한 의사결정을 돕는데 대단히 중요한 역할을 한다. 발주자의 수요를 분석하기 위해서는 발주자가 왜 CM을 선택하게 되었는지 즉, CM 선호 동기 항목을 정형화하여야 하는데 실제로 세부항목을 정형화하여 설정하는 것은 어렵다. 본 연구의 목적은 CM 발주자의 수요분석을 위한 측정도구, 즉 설문항목을 개발하기 위하여 타 분야 등 구매의도 관련 다양한 문헌조사를 통해 CM 발주자의 CM 서비스 구매에 영향을 미치는 요인을 분석하고, 수요분석 항목을 도출하는 것이다. 이를 통해 CM 서비스 수요분석의 중요성을 높이고, CM 서비스 수요를 이해함으로서 CM 시장 성장의 중요한 토대가 될 것이다.

• 대한가정학회지
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• 제43권11호
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• pp.17-30
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• 2005

The purpose of this study was to explore consumption status of scented textile products and to determine differences in consumption behaviors of scented textile products among subject groups separated by demographic (sex, age) and lifestyle (health concern, fashion involvement, innovativenss) characteristics. A total of 530 consumers who had used scented textile products participated in the web survey for the study. Consumer data were analyzed through descriptive statistics, chi-square test, factor analysis, t-test, ANOVA, and LSD test. In the results, the most often used products were small commodities, socks, bedding, and underwear of hub and flower scents. Consumers considered a product test as the most crucial information source and scent as the most significant decision making factor for purchase. Demographic and lifestyle group differences were found in some of the product types in use as well as in purchase behaviors (total spending amount, purchase venue, information source, considering factors when purchasing). The applicability of the study result to the theory of innovation adoption was discussed. Marketing implications were suggested based on the study results.

• 품질경영학회지
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• 제33권4호
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• pp.21-41
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• 2005

This study analyzes the Internet utilization pattern of customer by comprehensively investigating the previous studies on the behavior pattern of customer in terms of Internet business. Based on the analysis, this study develops research framework that supports strategic decision-making for resource allocation in Internet business. Such research framework would be helpful for providing the typology of Internet business model that can be specialized by each industry. As a result of the simulation analysis, it was found that the optimal resource allocation portfolio providing maximum profits to the Internet bookstore involves large-scale investment on delivery service and customer support service which are the key factors for post-purchase customer satisfaction, regardless of the growth pattern or size of Internet bookstore market. Consequently, from the above analysis, the investment ratio of resources for the profit maximization of Internet bookstore was drawn. Conclusively, based on the comprehensive examination of the results, this study provided a framework for dynamic resource allocation decision-making, and proposed a management strategy which allows consumers to shop under more favorable environment, and simultaneously enables the Internet bookstore to accomplish management objectives such as continuous growth and profit maximization.

• 한국의류학회지
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• 제30권2호
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• pp.233-244
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• 2006

The purpose of this study is to examine the effects of situational involvement on impulse buying of clothing products in cable TV home shopping. Data were obtained from 235 women aged between 20 and 50 living in Seoul metropolitan area who have bought apparel products on impulse through cable TV. The data were analyzed using factor analysis, cluster analysis, MANOVA, and Chi-square analysis. By factor analysis, two factors of situational involvement factors were identified: Emotional Involvement and Cognitive Involvement. Based on situational involvement, consumers were classified into four groups; High Involvement, Low Involvement, Cognitive Involvement, and Emotional Involvement groups. These groups showed different decision making styles. The situational involvement groups were also different in terms of demographic characteristics, purchase behaviors, types of impulse purchase products, and responses to marketing stimuli. The findings of this study provide useful information for retails of Cable TV home shopping. Retailers may need to make useful marketing efforts for each types of situational involvement.

• 복식문화연구
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• 제24권6호
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• pp.803-816
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• 2016

The purposes of this study were to investigate the influences of channel assessments on the usage of multi-channels by product types, and the differences in the usage of multi-channels among product types in buying decision making process for fashion products. Data were collected from 510 consumers in their 20s to 50s with purchasing experiences through multi-channel distribution system and living in Seoul and Kyunggi province; 491 were analyzed after deleting incomplete questionnaires. Factor analysis, multiple regression analysis and one-way ANOVA were used for statistical analysis by using SPSS 18.0. The results were as follows: 5 factors were extracted for channel assessment: utility, accuracy, risk, price benefit and sharing information. Price benefits, utility and sharing information for online channel tended to influence positively on the usage of online channel and online+offline channels. Accuracy and low perceived risk of offline influenced positively on offline and on+offline channel usages. The usage levels of on-line and off-line channels for cosmetics were significantly lower than the usage levels for clothes and accessories on information search, evaluation of alternatives, and purchase stages. Significant differences were also found in the usage levels of multi-channels (on+off-line) on information search and evaluation of alternatives stages. The usage levels of the multi-channels for clothes were the highest followed by those of accessories and cosmetics in order.