• The Journal of Asian Finance, Economics and Business
• /
• v.7 no.9
• /
• pp.499-504
• /
• 2020

Service quality of any institution is a pull factor for attracting and retaining the customer. The present study examines the customer satisfaction level toward the quality of service offered by the Islamic banks in Oman. It also aims to find out which dimension influences customer satisfaction more concerning the other dimension chosen for the study. To fulfil the need of the study, a structured questionnaire is distributed amongst 100 customers of Islamic banks. The random stratified sampling technique is used for the collection of the data. The collected data is analyzed using the correlation and the multiple linear regression techniques. The result of the study indicates that timely service provided by the banking personnel has a mean score of 4.57, bank staff readiness to serve the customer has a mean score of 4.36, and the security of the banking operation has a mean score of 4.37 occupies the highest rank in their respective dimension chosen for the study. The study reveals that all three dimensions of quality of service represented by Services Reliability, Services Responsiveness and Services Security have a positive and significant correlation with customer satisfaction. The regression results also indicate that all three dimensions influence customer satisfaction of the Islamic banks.

• The Proceedings of the Korean Institute of Illuminating and Electrical Installation Engineers
• /
• v.5 no.1
• /
• pp.46-56
• /
• 1991

In this paper, the variable speed control of permanent magnet synchronous motor driven by a sinus¬oidal PWM inverter based on maximum torque sensitivity is presented. The developed torque or speed control is achieved by the field orientation technique. For the field orientation, the resolver is used as the rotor positioning sensor mounted on the motor shaft without pull-out of the synchonism at any speed. To show the validity of proposed control method, the simulation and experimental results are provided. The advantages of the proposed control method are to achieve the fast current and speed responses.

• Journal of the Korean Society of Industry Convergence
• /
• v.25 no.5
• /
• pp.861-868
• /
• 2022

The purpose of this study is to design an effective atmospheric environment system through the design of the dust collection in the air shot room being operated in a domestic shipyard. The ventilation system in the current air shot room mostly uses a dust collecting filter to filter internal particles and releases them in the atmosphere. A conventional design was made too much. In order to prevent an error and draw an optimal design, Computational fluid dynamics (CFD) tried to be applied only to air shot room. In the advanced design technique, computer simulation was conducted to secure basic design data. In order to find the basic design of the ventilation system and the flow field in the air shot room at propeller mold workplace of a shipyard, the CFD was conducted. In the case of Model-1 as a conventional workplace, where air flows in the inlet due to the subatmospheric pressure generated by inhalation of an air blower and flows out to the outlet, a discharge flow rate was somewhat low, and there was the holdup zone in the room. In the case of Model-2 as an improved model, the ventilation system was improved in the Push-Pull type, and the holdup of the internal flow field was improved.

• Journal of the Korean Orthopaedic Association
• /
• v.54 no.5
• /
• pp.447-451
• /
• 2019

This case report describes the unusual occurrence of a flexor digitorum profundus avulsion secondary to an enchondroma of the distal phalanx of the middle finger. The enchondroma was treated by simple curettage with an autogenous bone graft harvested from the olecranon. The avulsed bone fragment was reattached to the distal phalanx using the pull-out suture technique. Bony union and full function of the digit were achieved.

• Computers and Concrete
• /
• v.8 no.5
• /
• pp.563-581
• /
• 2011

The signal-based acoustic emission (AE) characterization of concrete fracture process utilizing home-programmed AE monitoring system was performed for three kinds of static loading tests (Cubic-splitting, Direct-shear and Pull-out). Each test was carried out to induce a distinct fracture mode of concrete. Apart from monitoring and recording the corresponding fracture process of concrete, various methods were utilized to distinguish the characteristics of detected AE waveform to interpret the information of fracture behavior of AE sources (i.e. micro-cracks of concrete). Further, more signal-based characters of AE in different stages were analyzed and compared in this study. This research focused on the relationship between AE signal characteristics and fracture processes of concrete. Thereafter, the mode of concrete fracture could be represented in terms of AE signal characteristics. By using cement-based piezoelectric composite sensors, the AE signals could be detected and collected with better sensitivity and minimized waveform distortion, which made the characterization of AE during concrete fracture process feasible. The continuous wavelet analysis technique was employed to analyze the wave-front of AE and figure out the frequency region of the P-wave & S-wave. Defined RA (rising amplitude), AF (average frequency) and P-wave & S-wave importance index were also introduced to study the characters of AE from concrete fracture. It was found that the characters of AE signals detected during monitoring could be used as an indication of the cracking behavior of concrete.

• Archives of Plastic Surgery
• /
• v.36 no.6
• /
• pp.773-778
• /
• 2009

Purpose: The authors propose the new classification of fatty - type gynecomastia(lipomastia) which can serve as a guide for modifying the periareolar technique. Methods: A retrospective analysis was made of 1000 cases of lipomastia operated on in the last 17 months. The extent of the clinical result, the technique employed, and the complications were observed. On the basis of this review the authors observed that at grade I(fat component < 50 ml, fibroglandular component < 3 g each breast), flattening of the thorax can be achieved by means of stab incision, ultrasound - assisted lipectomy(UAL), scavenging suction - assisted lipectomy(SAL) and tissue shaving. At grade II(50 < < 150 ml, 3 < < 5 g), stab incision, UAL, SAL and pull - out method(POM) using small curved scissors. At grade III(150 < < 300 ml, 5 < < 15 g and prominent inframammary fold(IMF)), minimal incision (5 - 6 mm), UAL, SAL and POM using small angulated scissors, and blunting IMF. At grade IV (300 < < 500 ml, 15 < < 30 g, and glandular ptosis), minimal incision (5 - 6 mm), UAL, SAL, fibroglandular excision using small angulated scissors, cutting IMF and fixation of nipple - areola complex(NAC) becomes necessary. At grade V (> 500 ml, > 30 g and ptosis), small incision (7 - 8 mm), UAL, SAL, fibroglandular excision using large angulated scissors, cutting IMF, upper repositioning of NAC and delayed circumareolar skin reduction or chest lifting becomes necessary. Results: The complications were minimal but there were hematoma (n = 7), infection (n = 3) and hypertrophic scar (n =13). Almost patients were satisfied with the outcome. Conclusion: This simple classification may help in choosing the most suitable treatment, thus avoiding insufficient or invasive treatments and undesirable scars.

• Composites Research
• /
• v.19 no.5
• /
• pp.20-27
• /
• 2006

Self-sensing and interfacial evaluation of Ni nanowire/polymer composites were investigated using electro-macromechanical technique, which can be used fur a feasible sensing measurement on tensile and compressive loading/consequent unloading, temperature, and humidity. Mechanical properties of Ni nanowire with different aspect ratio and adding contents in either epoxy or silicone composites were measured indirectly using electro-pullout test under uniform and non-uniform cyclic loadings. Comparing apparent modulus with the conventional mechanical tensile modulus of Ni nanowire/epoxy composites, the trends were consistent with each other. Ni nanowire/epoxy composites showed the sensing response on humidity and temperature. Self-sensing on applied tensile and compressive loading/unloading was also responded for Ni nanowire/silicone composites via electrical contact resistivity showing the opposite trend between tension and compression. It can be due to the different electrically-interconnecting mechanisms of dispersed Ni nanowires embedded in silicone matrix.

• Journal of the Korea Institute of Building Construction
• /
• v.18 no.2
• /
• pp.99-107
• /
• 2018

The objective of the present study is to propose a reliable shape of supplementary V-ties in the section jacketing approach for seismic strengthening of reinforced concrete columns. A total of 24 pull-out specimens were prepared. The test parameters selected with regard to bond strength of V-ties were the shape of V-ties, embedment length of V-tie legs, and compressive strength of concrete. The measured bond strength of V-ties with different shapes were compared with that of the conventional V-ties and predictions using CEB-FIP equation. Ultimately, V-ties with pressed end-details at their legs could be recommended for the supplementary lateral reinforcement of strengthening columns with jacketing thickness less than the embedment length [= max (75mm, $6d_b$)] of conventional V-ties, where $d_b$ is the diameter of the reinforcing bar used for V-ties.

• Journal of Korean Society for Quality Management
• /
• v.41 no.4
• /
• pp.683-692
• /
• 2013

Purpose: Car seats affect customer satisfaction greatly when the seats' design is changed because car holders are in close contact with the seats. However, the improvement of the current seats' design involves risks such as investment cost, and therefore it needs strategic operating measures from the perspective of customers. Until now, operations of seats' specification have been decided by technical-push rather than market-pull, and carried out based on professionals' experience without measuring customer satisfaction correctly. The purpose of this study is to present a systematic approach to measure customers' perception on the car seats using the Kano model and pairwise comparison technique. Methods: The authors derive 17 major functions of a car seat by analyzing major components of car seats, and conduct a survey of 141 adults who hold a car(s). Results: The results show that consumers perceive the adjustable functions of front seats as must-be while the same functions for rear seats are perceived as attractive. In particular, motor operated functions for both front and rear seats increase customer satisfaction greatly if they are presented. Conclusion: This study shows that how much customer (dis)satisfaction will increase if a function of car seats (non)fulfilled, and therefore, the results of this study will provide practitioners and R&D personnel in new automobile seats development projects with useful information.

• Archives of Plastic Surgery
• /
• v.33 no.6
• /
• pp.780-783
• /
• 2006

Purpose: Rupture of a collateral ligament of the metacarpophalangeal joint is rare except in the thumb. The injured digit became flexed and deviated toward ulna side by the hypothenar intrinsic musculature. Incomplete rupture of a collateral ligament of the metacarpophalangeal joint can be often managed by splinting the affected digit in flexion position, however, in the case of complete tears that distraction of the ends of the ruptured collateral ligament is too great to allow repositioning by splinting. Primary repair of the ruptured collateral ligament or reattachment to bone by a pull-out wire, or tendon graft technique appears to be adequate. Methods: We report a case of instability of fifth metacarpophalangeal joint due to complete rupture of radial collateral ligament. This 18-year-old male presented pain in his right outstretched hand after trauma. The diagnosis was obtained by physical examination and simple radiography. Because of persistent instability after the initial conservative treatment, open reduction and repair surgical treatment was required. Results: The fifth metacarpophalangeal joint became free of pain and stable under forced lateral deviation. Postoperative results showed good metacarpophalangeal joint function and stability during 8 months follow-up period. Conclusion: Because of the interposition of the sagittal band between the ruptured ends of radial collateral ligament such as Stener-like lesion of the thumb, surgical repair of metacarpophalangeal joint collateral ligament of the finger was justified in case of complete laxity in full flexion.