• 제목/요약/키워드: Public Model

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서비스 품질경영시스템의 효율성 비교분석에 관한 연구 : 시청과 도청의 서비스품질 만족도지수를 중심으로 (A Comparative Study on the Efficiency of Service Quality Management System : Focused on the SQI of City and Provincial Office)

  • 유한주;송광석
    • 품질경영학회지
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    • 제35권3호
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    • pp.21-36
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    • 2007
  • This article is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We tried to measure the public service quality and overall satisfaction by using several DEA models, degree of combination and top2box which is a little bit different methodology from traditional ones. We used CCR, Super-efficiency and Slack based measure(SBM) model in DEA to measure public service efficiency of the 16 public institutions(7 City Halls and 9 Provincial offices). Since the traditional method based on the measurement model(CCR, BCC) has the fundamental problems without taking account of the existence of slacks inputs and outputs in several efficient units, we suggest to measure the exact amount of efficiency and inefficiency of the public sector and rank analysis many efficient units exactly through the slacks-based measure model(SBM)

일본 인지증 정책 종합 추진전략의 실천 사례: 쿠마모토현의 쿠마모토 모델 (Practical Examples of the Comprehensive Strategy of Japanese Dementia Policy: Kumamoto Model by Kumamoto Province)

  • 주정민;권용진
    • 보건행정학회지
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    • 제29권1호
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    • pp.11-18
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    • 2019
  • The purpose of this research is to introduce the best practice of the Japanese national dementia strategy and explore implications to the Korean national dementia strategy. Interview was conducted among professions those who is in charge of Kumamoto dementia care practice in Kumamoto province, upon review of related literature and public documents. The Kumamoto model is implemented by the department of neuropsychiatry in public university hospitals, which can offer dementia-specialized medical services. Medical centers for dementia in public university hospitals play a leading role for managing practice and training local dementia centers specialist, coordinating medical services among medical institutions and community welfare facilities. In reference to the Kumamoto model, the Korean national dementia strategy can find implications in the direction of current system, specifically its approaches toward policy governance.

Examining DeLone and McLean Model for Online Public Grievance Redressal System of Nepal

  • Pramod, KC;Bae, Deuk J.
    • International Journal of Advanced Culture Technology
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    • 제7권1호
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    • pp.128-132
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    • 2019
  • This paper is to explore the success factors of the online public grievance redressal system in the Nepal. It empirically tests the conceptual path model developed by DeLone and McLean which consists of six social perception variables with regard to citizen's intention to use the system. The estimates from 577 respondents support all the 13 hypotheses generated from D&L model. People's attitude and social norms are the two most important factors on the continuous usage of the system. It is suggested that the social factors are as much important as technological aspects when it comes to the e-government implementation. It is also suggested that the government should pay more attention to human factors in upgrading the design and development of e-grievance system in the foreseeable future.

공공수용 보상에 관한 유인체계 분석 (Incentive Structures in the Compensation for Public Expropriation)

  • 이호준
    • KDI Journal of Economic Policy
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    • 제33권3호
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    • pp.121-161
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    • 2011
  • 본 연구에서는 토지수용 관련 보상액 산정과정과 관련한 이해구조를 순차게임모형을 통하여 분석하였다. 우선 공공사업을 추진하는 수용자와 토지를 수용당하는 피수용자 모두가 특정한 조건하에서는 법에서 정하는 정당보상액에 비해서 많은 금액을 보상액으로 책정하고자 하는 유인이 존재할 수 있음을 모형을 통해 도출하였다. 또한 토지수용에 대한 피수용자의 반발 수준을 정하는 모형을 통해 피수용자가 보상금을 더 많이 받기 위해 전략적으로 갈등을 일으킬 유인이 존재함을 보였다. 그리고 이를 통해 과다보상의 문제를 해결하고 정당보상이 이루어지도록 하기 위해서는 수용자와 피수용자가 가지는 인센티브가 보상액 산정에 미치는 영향을 최소화할 필요가 있음을 보였다. 이를 바탕으로 현재의 감정평가제도의 문제점을 살펴보고 관련 제도 개선방향 등을 모색하였다.

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Designing Online Public Education Contents in Korean Medicine Using the Rapid-Prototyping Instructional Systems Design Model

  • Jiseong Hong
    • 대한한의학회지
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    • 제43권4호
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    • pp.74-88
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    • 2022
  • Objectives: The purpose of this study is to design Korean-themed online public education content in Korean medicine using rapid prototyping instructional systems design (RPISD). This study presents cases of developing and converting face-to-face general education programs designed to increase the interest in and understanding of Korean medicine for the public into online programs within a short timeframe. Methods: This qualitative study is design and development research, which used the RPISD model to analyze the available resources utilized in the rapid development of public educational content and propose systematization and optimization measures by analyzing the needs of clients, learners, and the environment. The <Treasured Mirror of Eastern Medicine(DUBG)Open Course> was developed according to the model procedure, which involved needs analysis, development of course materials and manuscript, and storyboard creation and its filming and editing. Usability tests were conducted at all stages, and the opinions of clients, instructors, experts, and instructional designers were accommodated and reflected at each stage. Results: Using the rapid prototyping model, <Treasured Mirror of Eastern Medicine(DUBG)Open Course> was organized into five classes of 20 minutes each. Each class was developed in Korean and included English, Chinese, and Japanese subtitles in addition to Korean under the cooperative instructional design among clients, subject-matter experts, instructional designer and learners. Conclusion: The cooperative instructional design of stakeholders is significant in developing Korean medicine public education content online through extensive interaction and feedback from stakeholders in the early stage of educational content development.

Evaluation of the Public Health Emergency Response to the COVID-19 Pandemic in Daegu, Korea During the First Half of 2020

  • Lee, Hwajin;Kim, Keon-Yeop;Kim, Jong-Yeon;Kam, Sin;Lee, Kyeong Soo;Lee, Jung Jeung;Hong, Nam Soo;Hwang, Tae-Yoon
    • Journal of Preventive Medicine and Public Health
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    • 제55권4호
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    • pp.360-370
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    • 2022
  • Objectives: This study evaluated the response in Daegu, Korea to the first wave of the coronavirus disease 2019 (COVID-19) pandemic according to a public health emergency response model. Methods: After an examination of the official data reported by the city of Daegu and the Korea Centers for Disease Control and Prevention, as well as a literature review and advisory meetings, we chose a response model. Daegu's responses were organized into 4 phases and evaluated by applying the response model. Results: In phase 1, efforts were made to block further transmission of the virus through preemptive testing of a religious group. In phase 2, efforts were concentrated on responding to mass infections in high-risk facilities. Phase 3 involved a transition from a high-intensity social distancing campaign to a citizen participation-based quarantine system. The evaluation using the response model revealed insufficient systematic preparation for a medical surge. In addition, an incorporated health-related management system and protection measures for responders were absent. Nevertheless, the city encouraged the participation of private hospitals and developed a severity classification system. Citizens also played active roles in the pandemic response by practicing social distancing. Conclusions: This study employed the response model to evaluate the early response in Daegu to the COVID-19 pandemic and revealed areas in need of improvement or maintenance. Based on the study results, creation of a systematic model is necessary to prepare for and respond to future public health emergencies like the COVID-19 pandemic.

Public Opinion and Senate Treaty Ratification

  • Jeong, Gyung-Ho
    • 분석과 대안
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    • 제4권2호
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    • pp.5-38
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    • 2020
  • This paper investigates how public opinion has affected the United States Senate's votes on arms control treaties. Applying multilevel modeling with post-stratification to national polls, this paper produces estimates of state-level opinion on both the New Strategic Arms Reduction Treaty of 2010 and the Comprehensive Test Ban Treaty of 1999. Using these estimate, this paper examines the relationship between public opinion and the Senate's votes on the treaties. This paper finds that the influence of public opinion was mostly significant but indirect. These findings indicate that some version of the delegate model of representation is more applicable to foreign policy making in Congress.

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PPGIS(Public Participation GIS)에 기반한 참여형 경관진단모델의 개발 (Development of Landscape Diagnosis Model based on Public Participation GIS for Public Participation)

  • 정경석;문태헌;이성용;하창현
    • 한국지리정보학회지
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    • 제9권4호
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    • pp.151-164
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    • 2006
  • 본 연구의 목적은 도시경관계획에서 주민참여 증진을 위해 인터넷 환경 하에 운용 가능한 공공참여 GIS의 한 형태인 경관진단모델(Diagnosis Model of Landscape, 이하 DML)을 개발하는 것이다. 공공참여의 특성상, DML은 전문가뿐만 아니라 일반인도 쉽게 이용할 수 있도록 직관적인 인터페이스를 제공해 준다. 구체적으로 DML은 크게 세 개의 맵 모듈로 구성되어 있는데, 사전정보 전달을 위한 조사맵(survey map), 공공 참여형 진단맵(DML), 그리고 도시경관의 경년변화에 따른 경관 이미지 비교분석과 저장매체로서의 이미지베이스맵(image-base map)을 근간으로 하고 있다. DML은 다양한 의견 수집뿐만 아니라 경관문제에 공공의 참여를 적극적으로 유도토록 하고 있다. 이상에서 개발된 DML의 유용성을 검정하기 위해 실험적으로 경남의 의령읍과 함양읍에 적용하여 운용해 본 결과, 본 모델이 참여형 경관진단모델로서 유용하게 활용될 수 있음을 확인하였다.

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공공 PMO 서비스 품질이 고객만족과 고객충성도에 미치는 영향 (The Effect of Public PMO Service Quality on Customer Satisfaction and Reuse Intention)

  • 백형충;김자희
    • 문화기술의 융합
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    • 제9권2호
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    • pp.467-474
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    • 2023
  • 소프트웨어 진흥법 개정 후, 전자정부사업 경험이 적은 중소기업이 공공사업에 참여함에 따라, 정부는 정보화사업의 위험을 줄이고 품질을 확보하기 위해 전자정부사업관리 위탁 제도(PMO)를 2013년 7월 도입하였고, 이는 현재까지 확산되고 있다. 그러나, 현재 공공 PMO 서비스는 과도한 경쟁으로 인해 저가 수주 등의 사업관리 부실이 우려되어 개선안이 필요하다. 본 연구에서는, 이런 개선안을 마련할 때 고려할 수 있는 공공 PMO 서비스의 품질요인에 관한 연구모형을 수립하고, 이를 기반으로 품질요인을 측정 및 평가하여, 서비스 품질이 고객만족 및 고객충성도에 미치는 영향을 분석한다. 이에 공공 PMO 서비스를 이용한 경험자들을 대상으로 SERVPERF 모델을 이용하여 품질요인을 측정하고, 구조방정식 연구모형을 수립하여 품질요인의 영향을 실증분석하고 평가한다. 마지막으로, 공공 PMO 서비스 개선방안과 시사점을 제시하고자 한다.

블록체인 기반 의료정보시스템 도입을 위한 의사결정모델 (Decision making model for introducing Medical information system based on Block chain Technologies)

  • 정아군;김근형
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권1호
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    • pp.93-111
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    • 2020
  • Purpose The purpose of this paper is to observe the relative priorities of importances among the modified versions of Block chain system, being based on AHP decision support model which should be also proposed in this paper. Design/methodology/approach Four versions modified from the beginning of Block chain were divided into Public& Permissionless, Private&Permissionless, Public&Permissioned and Private&Permissioned types. Five criteria for evaluating the four versions whether the version were suitable for Medical information system were introduced from five factors of Technologies Accept Model, which were Security, Availability, Variety, Reliability and Economical efficiency. We designed Decision support model based on AHP which would select the best alternative version suitable for introducing the Block chain technology into the medical information systems. We established the objective of the AHP model into finding the best choice among the four modified versions. First low layer of the model contains the five factors which consisted of Security, Availability, Variety, Reliability and Economical efficiency. Second low layer of the model contains the four modified versions which consisted Public&Permissionless, Private&Permissionless, Public&Permissioned and Private& Permissioned types. The structural questionnaire based on the AHP decision support model was designed and used to survey experts of medical areas. The collected data by the question investigation was analyzed by AHP analysis technique. Findings The importance priority of Security was highest among five factors of Technologies Accept Mode in the first layer. The importance priority of Private&Permissioned type was highest among four modified versions of Block chain technologies in second low layer. The second importance priority was Private&Permissionless type. The strong point of Private&Permissioned type is to be able to protect personal information and have faster processing speeds. The advantage of Private& Permissionless type is to be also able to protect personal information as well as from forging and altering transaction data. We recognized that it should be necessary to develop new Block chain technologies that would enable to have faster processing speeds as well as from forging and altering transaction data.