• Title/Summary/Keyword: Provider quality

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Effects of Consumer Experience Related to Experience Providers of Apparel Companies on Brand Loyalty (의류기업의 경험제공수단에 따른 소비자의 브랜드 경험유형이 브랜드 충성도에 미치는 영향)

  • Hwang, Jeong-In;Park, Jae-Ok
    • Journal of the Korea Fashion and Costume Design Association
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    • v.15 no.1
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    • pp.175-189
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    • 2013
  • This study was aimed at finding the effects of consumer experience related to experience providers of apparel companies on brand loyalty. The participants of this study included experienced SPA fashion brand shopping female consumers who are between the ages of 20 to 50 residing in Seoul. A total of 285 questionnaires were used for the survey of this study. Methods of data analysis included. The result of this study revealed the 9 factors of experience providers in apparel companies: co-branding, advertising, visual/verbal identity & signage, design & quality, physical environment, people, emotional environment, websites, and sales promotion. The 5 factors of consumer experiences were behavioral experience, relational experience, affective experience, intellectual experience, and sensory experience. The experience providers of the apparel company had a significant impact on consumer experience of SPA, such as behavioral experience, sensory experience, affective experience, intellectual experience and relational experience. Of all, consumer experience of SPA as well as behavioral, sensory and affective experiences had a positive impact on brand loyalty. In conclusion, experience providers, at the disposal of the apparel company, are tactical implementation components for creating consumer experience. Therefore, the marketing strategy of apparel companies should be focused on eliciting affirmative responses from consumers.

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QoS- and Revenue Aware Adaptive Scheduling Algorithm

  • Joutsensalo, Jyrki;Hamalainen, Timo;Sayenko, Alexander;Paakkonen, Mikko
    • Journal of Communications and Networks
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    • v.6 no.1
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    • pp.68-77
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    • 2004
  • In the near future packet networks should support applications which can not predict their traffic requirements in advance, but still have tight quality of service requirements, e.g., guaranteed bandwidth, jitter, and packet loss. These dynamic characteristics mean that the sources can be made to modify their data transfer rates according to network conditions. Depending on the customer&; needs, network operator can differentiate incoming connections and handle those in the buffers and the interfaces in different ways. In this paper, dynamic QoS-aware scheduling algorithm is presented and investigated in the single node case. The purpose of the algorithm is in addition to fair resource sharing to different types of traffic classes with different priorities ?to maximize revenue of the service provider. It is derived from the linear type of revenue target function, and closed form globally optimal formula is presented. The method is computationally inexpensive, while still producing maximal revenue. Due to the simplicity of the algorithm, it can operate in the highly nonstationary environments. In addition, it is nonparametric and deterministic in the sense that it uses only the information about the number of users and their traffic classes, not about call density functions or duration distributions. Also, Call Admission Control (CAC) mechanism is used by hypothesis testing.

An Empirical Study on the Selection of Remote Island Route Service Provider Using AHP (AHP를 이용한 낙도 보조항로 운영주체 선정에 관한 실증연구)

  • Noh Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.29 no.5 s.101
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    • pp.371-376
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    • 2005
  • A range of problems have risen as the results of the obligated charter service. Constant lack of operation improvement compared to regular routes and lower quality service are results of business practice by the service providers. Therefore, this study executed an empirical research using AHP to present a method for improvement by investigating remote island charter service providers. Result shows that the desirable method is to implement operation evaluation system to induce service providers to consistently put efforts on the operating system development.

CAS-based Security System for IPTV (CAS기반 IPTV 보안 시스템)

  • Kim, Dae-Youb;Ju, Hak-Soo
    • The KIPS Transactions:PartC
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    • v.15C no.4
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    • pp.221-226
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    • 2008
  • IPTV is well known services of TPS (Triple play service). Since TPS supplies the bundle service, service providers can supply low-priced services for their subscribers. To supply high quality contents stably, it is an essential requirement to make payment for the services. According to the type of services, either CAS or DRM is used to protect the pay-contents service. Also IPTV uses or will use these security systems to protect the service. In this paper, we will describe security problems when a IPTV service provider chooses either CAS or DRM, and then propose a new security system to solve the problems.

Status and Trend of Home Health Nursing for Long-Term Care Insurance Beneficiaries (노인장기요양 방문간호 현황 및 추이)

  • Hwang, Rah Il;Pak, So Young
    • Journal of East-West Nursing Research
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    • v.25 no.2
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    • pp.157-165
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    • 2019
  • Purpose: This study aims to provide basic data for the development of measures and promoting home health nursing by examining the current status and trends in home health nursing for long-term care (LTC) insurance beneficiaries. Methods: Secondary data, including annual LTC insurance statistics reports for 2010-2017 and LTC manpower data, were used to compute current status and trends in the provision of home health nursing. Results: Beneficiaries of home health nursing under LTC insurance, insurance-covered costs for home health nursing, home health nursing provider, and home health nursing providing institution only accounted for 3% of all insurance-covered home care services, and were on a consistent decline since 2010. In particular, vulnerable rural regions with high proportion of individuals had poor infrastructure in terms of home health nursing institutions and manpower, but had a higher home health nursing utilization rate compared to urban regions. Conclusion: In addition to measures to support home health nursing service beneficiaries, policy measures are needed to support home health nursing service personnel and institutions. Furthermore, programs to cultivate the expertise of home health nurses and improve quality of home health nursing services should be developed in order to promote home health nursing utilization in vulnerable rural regions.

Intermediate Node Mobility Management Technique by Real-Time Monitoring in CCN Environment (CCN 환경에서 실시간 모니터링에 의한 중간노드 이동성 관리 기법)

  • Ko, Seung-Beom;Kwon, Tae-Wook
    • The Journal of the Korea institute of electronic communication sciences
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    • v.17 no.5
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    • pp.783-790
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    • 2022
  • The development of SNS and video platforms provided an opportunity to explode the activation of content production and consumption. However, in the legacy system, due to the host-based location-oriented data transmission, there are inherent limitations in efficient operation and management. As an alternative to this, a Contents Centric Network (CCN) was studied. In this paper, when intermediate nodes located between the information provider and the information requester between the real-time streaming services in the CCN environment move or restrict their use, failure through monitoring of wireless reception strength to solve problems like disconnection of transmission quality at the information consumer. We propose a stable intermediate node management mechanism through active response before occurrence.

Determinants of Live Commerce Acceptance: Focusing on the Extended Technology Acceptance Model (TAM)

  • Zhi Pan;Hee Jun Cho;Dong Hyuk Jo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.10
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    • pp.2750-2767
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    • 2023
  • Live Commerce is rapidly emerging as a new paradigm for the digital economy and consumption activities in the post-COVID era. Many prior studies have been conducted on Live Commerce, but studies focusing on the characteristics of sources of Live Commerce are insufficient. This study aimed to investigate the human factors of sources that affect consumers' intention to use Live Commerce. For this purpose, based on an expanded TAM (Technology Acceptance Model) through literature research, variables were set, and a survey was conducted targeting Korean consumers who have experienced purchasing products through Live Commerce. Excluding unreliable data, 201 responses were utilized in the analysis of this study. At first, the measurement tools were checked through validity and reliability verification, and correlation analysis was conducted to identify the relationships between variables. Then, the proposed hypotheses were verified through multiple regression analysis. As a result, firstly, the human factors of sources had a positive effect on PU (Perceived Usefulness). Secondly, the PEOU (perceived ease of use) had a positive effect on both PU and CS (Consumer Satisfaction). Thirdly, PU had a positive effect on CS and ITU (Intention to Use). Finally, CS with Live Commerce had a positive effect on the ITU. Through this study, we try to provide an understanding of consumer behavior in the Live Commerce environment and contribute to enhancing the service provider's ability to offer high-quality Live Commerce content.

A Mixed-Method Approach to Explore the Motivations and Constraints of Kiosks Consumers

  • Taehyee Um;Hyunji Kim;Jumi RHee;Namho Chung
    • Asia pacific journal of information systems
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    • v.32 no.1
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    • pp.92-124
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    • 2022
  • Providing services using kiosks is actively carried out between suppliers and consumers. These service processes have recently begun to play a dominant role in transactions. However, previous self-service technology (SST) studies or kiosks have not fully reflected the changing environment surrounding these different technologies. To cover the updated business environments, we combined qualitative and quantitative research methods. Through qualitative research and a review of previous studies, the variables emphasized as motivations and constraints for kiosks use and those that can be newly illuminated were selected for this study. We then applied the variables to the research model to assess their influence. In terms of the motivations for using kiosks, the results suggest that perceived usefulness and compatibility as service quality, forced use, and perceived service providers' efficiency as provider polices, absorptive capacity, and habit as an individual characteristic and social influence as a subjective norm have a significant effect on the attitude toward kiosks. In terms of constraints, difficult to use and need for interaction predicts the attitude toward kiosks. Attitude toward kiosks, perceived behavioral control, and social influence are directly related to the intention to use kiosks. Lastly, intention to use kiosks plays a significant role as an antecedent of revisit intention. Using these empirical results, we propose both academic and practical implications for future kiosks use.

Design and Implementation of MPEG-4 Streaming System with Prioritized Adaptive Transport (우선순위화 기반 적응형 전송 기능을 가진 MPEG-4 스트리밍 시스템의 설계 및 구현)

  • 박상훈;장혜영;권영우;김종원;유웅식;권오형
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.29 no.8A
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    • pp.859-867
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    • 2004
  • To provide high-quality media streaming service over the best-effort Internet, a streaming methodology is required to response to the dynamic fluctuation of underlying networks. In this paper, we implement the MPEG-4 streaming system with adaptive transport based on priorities of media packets. The implemented system is composed of the common MPEG-4 streaming components such as elementary stream provider, sync and DMIF layer, and adaptive transport module including data prioritization and FEC control. More specifically, the prioritized sync layer packets (based on object level) are delivered to the transport module and then are encoded by an adaptive FEC encoder to help reliable transport. The FEC combination is dynamically adjusted by the feedback information from the receiver. In addition, low priority packets are selectively dropped to meet the limitation of available bandwidth. The experimental results over the emulation-based testbed show that the Proposed system can mitigate the impact of network fluctuation and thus improve the quality of streaming.

Identification and delegation of indirect care interventions (간접간호중재의 수행 및 위임에 관한 분석)

  • Yom, Young-Hee;Kim, So-In;Cha, Boo-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.5 no.2
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    • pp.197-207
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    • 1999
  • The purpose of this research was fourfold: (a) to identify the use rate of the indirect care interventions performed by nurses, (b) to estimate the time to perform each intervention, (c) to identify the indirect care interventions to be delegated to others, and (d) to determine the level of provider preparation needed to delegate indirect care interventions. The sample consisted of 199 nurses working in three hospitals. The Indirect Care Survey developed by the Iowa Intervention Project team was used for data collection. The instrument was translated to Korean and validated by nurse experts. Each of the 26 indirect care interventions were used several times a day. Four interventions (i.e.. Documentation, Shift Report, Specimen Management, and Transport) were performed several times a day by 50% or more of the nurses. The most frequently used intervention was Documentation, followed by the interventions Shift report. Environmental Management, Transport, and Examination Assistance. The least used intervention was Quality Monitoring, followed by the interventions Order Transcription, Referral, Health Care Information Exchange, Multidisciplinary Care Conference, and Product Evaluation. The intervention taking the most time to per-form was Technology Management (155.3 minutes), followed by the interventions Documentation, (122.2 minutes), Delegation (84.4 minutes), Supply management (83.4 minutes), and Preceptor: Student (79.9 minutes), Overall, the nurses reported that they would not delegate to others the majority of the interventions. More than 50% of the nurses would not delegate 21 interventions. Shift Report would not be delegated by 95% of the nurses and Documentation would not be delegated by 92% of the nurses. Caregiver Support would be delegated by 68% of the nurses to family. Three interventions (i.e.. Environmental Management, Examination Assistance, and Transport) would be delegated by more than 50% of the nurses to Nursing Assistant. This study will contributes to determining costs of nursing services and enhancing quality of nursing care. Replication study will be needed with large sample.

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