• 대한지역사회영양학회지
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• 제22권5호
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• pp.401-412
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• 2017

Objectives: The purpose of this study was to investigate the current status of parents' monitoring of school lunch programs and to examine the relationship of parents' school lunch monitoring with their level of trust in school lunch programs. Methods: During November 2016, a web survey was conducted with 1,283 parents who had participated in monitoring of school lunch programs. A total of 621 parents completed the questionnaires (48.4% response rate) and the responses from 442 parents were analyzed (34.5% analysis rate) for elementary (n=196) and middle/high school parents (n=246), respectively. Results: Both the elementary and middle/high school parents most wanted to participate in monitoring 1~2 times per month, which was less frequent than their current practice. They showed the highest experience rate in 'food sanitation' area in both the prior training and actual practice of school lunch monitoring. They most responded 'increasing trust in school lunch programs' as a merit and 'lack of parents participating in monitoring' as a problem of school lunch monitoring. The average levels of trust did not differ between elementary and middle/high school parents. Multiple regression analyses showed that elementary school parents' level of satisfaction in the monitored school lunch programs was positively associated with the parents' level of trust in general school lunch programs. Monitoring frequency and parents' age, in addition to level of satisfaction in the monitored school lunch program, were associated with level of trust in general school lunch programs among middle/high school parents. Conclusions: There was room for change in parents' school lunch monitoring programs to meet parents' needs better. Well-managed school lunch monitoring programs contributing to parents' satisfaction with school lunch programs could increase parents' level of trust in school lunch programs.

• 통상정보연구
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• 제10권2호
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• pp.189-209
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• 2008

This paper discusses the practical improvements for state government promotion programs to strengthen export competitiveness of small and medium trade business in the province to meet the needs of e-trade. This paper, first of all, describes how the problem on this subject relates to the existing literatures. It provides theoretical background about what programs mainly influence the export competitiveness of the province's small and medium business. Based upon the above results, the questionnaire for the analysis was grounded. The approach methodology is IP(Importance-Performance) analysis of satisfaction. The analysis collected the relations between the implementation and the satisfaction of 159 firms on the export promotion programs provided by its associated organizations. The I-P analysis results also reported that the organizations provided with the programs were listed in highly order of satisfaction as follows; KOTRA, Small and Medium Business Administration, Small Business Corporation, Gyeongbuk Internet Trade Center. Even though limitations of this paper exist, it can find provide the frames of ideal export promotion programs to meet the needs of a new era of trade.

• 가족자원경영과 정책
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• 제12권3호
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• pp.1-21
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• 2008

Research has emphasized that relationship marketing programs enhance customer satisfaction and reduce switching intentions by building switching barriers. However, the psychological reactance theory demonstrates that building switching barriers can make customers fsel that the alternative not chosen is more attractive, because their freedom of choice has been deprived. It can be hypothesized that a relationship marketing program, which is intended to offer various benefits to customers, may not result in positive customer attitude and behavior. This paper examines the effects of relationship marketing programs on customers' perceptions of switching cost and loss of freedom. The effects of those perceptions on customer satisfaction and switching intentions were identified. In addition, the moderating role of personal reactance was examined. The results of this study suggest that (1) perceived switching cost has significant influence on boosting perceived loss of freedom; (2) perceived loss of freedom has no significant effects on customer satisfaction; (3) perceived loss of freedom enhances customers' switching intentions. Furthermore, psychological reactance has a significant influence on customers' switching intentions. This study concludes that the role of relationship marketing programs should be reconsidered, especially in terms of customers' switching intentions. Customer satisfaction is not the key factor of predicting customers' future behavior.

• 대한치과기공학회지
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• 제33권4호
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• pp.517-528
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• 2011

Purpose: In this study, we aim to provide fundamental database for the development of programs that will enhance the satisfactions of the dental technicians' daily life. To this end, we examined various factors that affect the subjects' social and emotional life satisfactions and their overall daily lives. Methods: Out of the random selection of the registered dental offices of Dental Technicians in Seoul, Gyeonggido, and Gangwon-do districts. Four hundred working dental technicians were asked to fill out the questionnaire from the 1st of June to the 25th of August, 2011. We collected the 355 sheets of the questionnaire and took frequency analysis, t-test, analysis of variance and structural equation modeling using SPSS Win 12.0 program. Results: The results of this study is as follows; Firstly, social satisfaction of the subjects turned out 3.71 on average, emotional satisfaction and daily life satisfaction in general were shown 2.77 and 3.19 respectively. Secondly, Age(p<.05), Career(p<.001), Working environment satisfaction(p<.001) showed significant differences in social life satisfaction area, whereas monthly earning(p<.05), working environment satisfaction(p<.001) revealed meaningful differences in the domain of emotional life satisfaction. Thirdly, in the overall satisfaction of daily lives, monthly earning(p<.05), career(p<.01), working environment satisfaction(p<.001) indicated significant difference. Conclusion: Seen from the results of this study, we purport to develop a variety of programs for better working conditions and to further research on the variables affecting the dental technicians' satisfaction of daily lives.

• 한국주거학회논문집
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• 제21권5호
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• pp.43-50
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• 2010

Although the government financial aid is insufficient and the lack of programs and facilities prevent it from developing and activation in the rural local society, welfare centers for the aged are formed an ever-greater part of the leisure and welfare facility for the aged in rural areas. As a result, the objectives of this study are to investigate and identify the actual conditions of use by the aged and the degree of satisfaction for welfare centers for the aged in Uiseong district. The results of this study are as follows. In the survey sample characteristics based on a total of 303 survey, the percentage of women (55.2%) was much higher than men (44.8%), average age is 73.3 years old. According to the results of the analysis, most important motivation is for health and making friends, and major useful facilities and programs are related to physical activities, sing a song and rehabilitation. From the results of the overall satisfaction, positive promotions and sufficient aid are required for the aged in the rural local society. Further any programs developed internally are required to promote and activate the leisure activity programs for the aged.

• 가정과삶의질연구
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• 제22권5호
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• pp.293-302
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• 2004

This study investigated the internship experiences of female college students who have participated in consumer counseling programs. The factors that determine interns' counseling time and interns' level of satisfaction with the programs were examined. Major results of this study are summarized in the following. First, interns' time spent on counseling consumers was the longest for the program at the Korean Consumer Protection Board, followed by the programs at consumer agencies and firms. The time spent on counseling by interns was shorter when there was l) a larger number of employees; 2) a smaller proportion of female employees: 3) a larger number of counseling rooms and a higher the frequency of counseling at the agency; and 4) a lower evaluation on the work performance of the counseling agency and the employees. Second, the level of utilization of interns was the highest in consumer agencies, followed by the Korean Consumer Protection Board. When all employees were female and the evaluated level of work performance of the counseling agency and employees was high, the level of intern utilization was also high. Third, the evaluated level of work performance was the highest at the Korean Consumer Protection Board, and interns' satisfaction with the internship program was the highest with the consumer agencies and the Korean Consumer Protection Board. Fourth, interns were highly satisfied with the program when the level of intern utilization was high and the agency's operation was evaluated as good.

• 한국문헌정보학회지
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• 제48권2호
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• pp.137-157
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• 2014

이 연구는 대구광역시 공공도서관의 겨울방학 프로그램 이용자를 대상으로 하여 그 이용행태를 분석하고, 프로그램의 서비스품질에 대한 지각, 이용자 만족도, 충성도에 관련된 영향관계를 실증적으로 분석하였다. 이를 위해 대구광역시의 8개 공공도서관에서 실시하고 있는 겨울방학 프로그램에 참여한 초등학생을 대상으로 배포하여 회수한 444부의 설문지 중 300명의 설문조사 결과를 바탕으로 분석하였다. 겨울방학 프로그램 참여자는 도서관을 방문할 때 가족과 방문하는 경우가 상당히 많고, 겨울방학 프로그램에 참여하게 된 경로도 부모님을 통해 참여하게 된 경우가 많았다. 겨울방학 프로그램의 이용자들은 어린이도서관의 다른 서비스이용자는 물론 공공도서관의 일반 성인이용자들에 비해 서비스품질에 대한 지각과 만족도, 충성도의 거의 모든 측면에서 그 값이 높은 것으로 나타났다. 서비스품질과 만족도, 충성도에 대한 구조방정식모형의 분석에서는, 서비스품질의 3개요인인 프로그램 내용/강사, 지원/서비스, 프로그램 시설 요인은 전반적 만족도에 유의한 영향을 미치는 것으로 나타났고, 만족도와, 서비스품질 요인 중 지원/서비스 요인이 충성도에 직접적인 유의한 영향을 미치는 것으로 나타났다.

• 보건교육건강증진학회지
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• 제30권4호
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• pp.125-134
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• 2013

Objectives: The aim of this study is to develop the strategy of promoting participation on physical activity programs among the disabled through analysis of satisfaction on the Welfare Center for the Disabled-based program. Methods: The subjects were 151 disabled people who had physical disability or brain disorder. They had participated on the physical activity programs which were opened in 13 welfare centers for the disabled of Daegu and Gyeongbuk. The data were collected by the survey for 2 weeks in May, 2011. Results: There were no differences in the satisfaction on physical activity programs by general characteristics and health status. As for cognitive factors, it were significantly different on the satisfaction by the importance of physical activity and the fitness maintenance factor (p<0.05, p<0.01). Significant differences were found in the satisfaction by the participating attitude and the participation motives, such as goal-oriented and activity-oriented motives. It were significantly different on the satisfaction by the duration, frequency per week, time per once, and components in terms of the physical activity program. Conclusions: To revitalize the physical activity-for-all project for the disabled, it needs to develop the strategy and to enhance the health education to improve their health status.

• 디지털융복합연구
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• 제14권11호
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• pp.13-26
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• 2016

LINC 사업의 기업지원 프로그램에 대한 성과를 측정하기 위하여 기업의 만족도와 효과성 인식에 관한 유의성과 이에 대한 영향요인을 알아보았다. 이를 위하여 설문 방법을 활용 하였으며 설문 변수를 가설에 따라 연구모형을 정리한 다음 검증하였다. 분석결과 기업지원 프로그램에 대한 만족도와 효과성은 유의한 것으로 나타났으며, 프로그램에 대한 참여도가 높은 기업과 대학의 행정체계가 우수할수록 만족도가 높았다. 본 연구로 기업지원 프로그램에 대한 참여도와 대학의 행정체계는 만족도와 효과성에 융복합 영향요인으로 연구결과가 나타났다. 다만, 본 연구에서는 효과성 측정을 설문에만 의존하였는데 이후에는 참여기업의 매출액 추이를 분석한 보다 발전된 연구가 계속 되기를 바란다.

• 대한가정학회지
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• 제49권1호
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• pp.107-120
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• 2011

This study is focused on the levels of life satisfaction influenced by the socio-demographic characteristics, personal activities, personal support and psychological characteristics. We surveyed 504 future elderly people(age between 50 to 64) and the elderly(over 65). The results are as follows; First, future elderly people are more satisfied with their life than the elderly. Second, life satisfaction of the future elderly is rarely influenced by the social demographic characteristics. Whereas, life satisfaction of the elderly is more influenced by the socio-demographic characteristics rather than the personal activities. Supports from neighbors and psychological characteristics are more satisfying their lives. Thus, we should come up with new programs providing opportunities to attend various social activities to maximize their life satisfaction of the future elderly. For the elderly, we need systems to build social network for supports from neighbors and to provide more job opportunities and educating programs.