• Title/Summary/Keyword: Professional Communication

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Formation of Information and Communication Competence of a University Teacher in the Sphere of Art and Culture

  • Merezhko, Mikhail Evgenyevich;Enina, Svetlana Alexandrovna;Kushchenko, Elena Sergeevna;Zamanova, Irina Fedoseevna;Kovalenko, Victor Ivanovich
    • International Journal of Computer Science & Network Security
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    • v.22 no.11
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    • pp.189-191
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    • 2022
  • The article is devoted to the study of the prerequisites and stages of the formation of information and communication competence, its place in the system of professional competence of a teacher, and the way its development occurs. Information and communication competence is presented in the paper as a systemic property of the subject's personality, and the components of this system, namely the activity, communication, reflexive, and cognitive components, are disclosed.

Effects of Compassion Competence, Professional Self-concept, and Nursing Practice Environment on Caring Behaviors of Clinical Nurses in a Tertiary Hospital (일개 상급종합병원 간호사의 공감역량, 전문직 자아개념 및 간호근무환경이 돌봄 행위에 미치는 영향)

  • Ahn, Young-Mi;Jang, Keum-Seong;Park, Hyunyoung
    • The Korean Journal of Health Service Management
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    • v.12 no.4
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    • pp.17-30
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    • 2018
  • Objectives: This study aimed to examine the effects of compassion competence, professional self-concept and nursing practice environment on caring behaviors of clinical nurses. Methods: A convenience sample of 200 nurses was drawn from a tertiary hospital in G city. Structured self-report questionnaires were used to collect data, which were analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and stepwise multiple regression. Results: A significant difference in caring behaviors of nurses was found for age, educational level, and unit. There were statistically significant positive correlations between study variables. Sensitivity and communication of compassion competence, communication of professional self-concept, and nursing foundations for quality of care in nursing practice environment were significant predictors of caring behaviors, explaining 51.3% of total variance. Conclusions: To improve clinical nurses' caring behaviors, strategies must be developed and implemented for enhancing their compassion competence, professional self-concept, and nursing practice environment.

Exploratory Study on Professional Baseball Fan Experience Management: Based on In-Depth Interview and Customer Journey Map

  • Kim, Se-yun;Byun, Kyung-Won
    • International journal of advanced smart convergence
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    • v.10 no.1
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    • pp.176-183
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    • 2021
  • The purpose of this study is was to analyze customer experience attribute of professional baseball. To achieve objectives of this study, a method was used the in-depth interview and experts' consultation which understanding the attributes and structure of customer experience attribute of professional baseball. As a result, the professional baseball customer experience attributes are 'viewing plan & purchase', 'stadium movement', 'entrance stadium', 'move to seat', 'game viewing', 'amenities/services', 'events/cheering', 'move after match'. The review of the experience section and attributes derived through in-depth interviews with professional baseball fans was verified through an expert' consultation to secure content validity. Through this process, 8 experience section and 41 attributes were analyzed. The customer experience journey was analyzed for a more in-depth analysis of the viewing experience of professional baseball fans. The customer experience journey was presented based on the needs of fans and discomfort in each experience section activity.

Mobile Communications System and Its Development Vision (이동통신 시스템과 개발 비전(I))

  • 조규심
    • Journal of the Korean Professional Engineers Association
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    • v.31 no.1
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    • pp.9-16
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    • 1998
  • For the flow facing high1y informationized age, there is a flow from fixed communications connecting fixed places such as offices and homes to mobile communications connecting mobile objets such as automobiles, ships and aircraft. This flow has added to diversifying communications Including data and images. While the axed mode is diversifying information media by digitalization of communications network and computers, the mobile mode has brought higher sophistication of communication modes by a higher degree of electric wave utilization. The following descriptions outlines the mobile communication which is utilizing the electric wave phenomena. In sequence the following items are described: a brief history of mobile communications, the technical object and various kinds of services, propagation of electric wave signal.

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Mobile Communications System and It's Development Vision(II) (이동통신 시스템과 개발 비전(II))

  • 조규심
    • Journal of the Korean Professional Engineers Association
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    • v.31 no.2
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    • pp.65-72
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    • 1998
  • For the flow facing highly informationized age, there Is a flow from fixed communications connecting fixed places such as offices and homes to mobile communications connecting mobile objets such as automobiles, ships and aircraft. This flow has added to diversifying communications including data and images. While the fixed mode Is diversifying information media by digitalization of communications network and computers, the mobile mode has brought higher sophistication of communication modes by a higher degree of electric wave utilization. The following descriptions outlines the mobile communication which Is utilizing the electric wave phenomena. In sequence the following items are described: a brief history of mobile communications, the technical object and various kinds of services, propagation of electric wave signal.

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新闻汉语学习词表拟制标准初探

  • Jo, Mi;Song, Jin-Hui
    • 중국학논총
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    • no.66
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    • pp.45-61
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    • 2020
  • Chinese for Journalism and Communication (CJC) is used not only to communicate, gather, read and understand the news and information in the daily life, but also to work as a professional in journalism. It includes daily CJC and professional CJC. It has similarities and difference with journalism terms. The lexical values of CJC words includes: recognition value, frequency value, composition value, and aggregation value.

The Impact of Doctors' Communication Styles on Patient Satisfaction: Empirical Examination (의사의 커뮤니케이션 스타일이 환자만족에 미치는 영향에 관한 연구)

  • Seo, Pan-Soo
    • Korea Journal of Hospital Management
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    • v.7 no.4
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    • pp.57-101
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    • 2002
  • These days, the environment of hospital marketing is changing rapidly. The level of expectation and demand of patients have become greater and more diversified, and patients have more alternatives in selecting hospitals. The standard of hospital selection and the type of using hospital have been changed, and competition among hospitals has been accelerated due to the opening of the medical market through globalization. Accordingly, differentiation strategies are critical in hospital marketing. The quality of medical service oriented toward patient satisfaction becomes a strong strategic weapon to secure a hospital's competitive advantage. Therefore, marketing and communication strategies should be focused on patient-oriented, rather than hospital-oriented. Considering the changes in the hospital environment and the increase in the patients' expectation level, this study categorizes doctors' communication styles into four different ones: trust-type, professional-type, cooperation-type, and control-type. The effects of these communication styles on patient satisfaction were empirically examined. The moderating roles of the patient's characteristics and clinical characteristics between the doctors' communication styles and patient satisfaction were also investigated to find out managerial implications for hospital management. To achieve such goals, data were collected from patients of 12 general hospitals in Busan. The data were analyzed to test research hypotheses that examine 1) the relationships between doctors' communication styles and patient satisfaction, 2) the moderating roles of the patient characteristics and clinical characteristics in the research model, and 3) the impact of patient satisfaction on positive word-of-mouth and repurchase. The following summarizes the major results of this research. First, the data showed that patient satisfaction varied across doctors' communication styles. Trust-type style had the strongest impact on patient satisfaction while control-type style had the weakest influence on patient satisfaction. Professional-type style and cooperation-type style also had positive effects on patient satisfaction but the impact of the two are not statistically different. Second, significant differences in terms of patient satisfaction were found depending upon demographic variables such as gender, marital status, age, occupation, and education. Patient satisfaction, however, was consistent across varying income groups. Third, patients' medical insurance types were also related to patient satisfaction. It implies that a doctor may need to use different communication styles depending on a patient's medical insurance type. Fourth, out-patient and in-patient showed a different level of satisfaction with varying communication styles. Fifth, highly professional knowledge and strong control can influence patient satisfaction depending on the characteristics of the patient treatment field. Sixth, patient satisfaction were proved to have significantly positive effects on word-of-mouth and repurchase. The implications drawn from this study must be tempered by its limitations. First of all, the subjects used in this study were patients in Busan and small- and medium-size hospitals were excluded from the research. Therefore, future research should examine the research model by using a variety of hospitals and clinics throughout Korea. Another research agenda has to do with finding more determinant and moderating variables which will increase an explanatory power of the model. In short, this study may be the first empirical research that investigates the effects of doctors' communication styles on patient satisfaction. Interestingly enough, the results showed that each communication style had a unique impact on patient satisfaction. The findings from this research can be very useful in developing hospital marketing strategies.

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Capacity Building Strategy of Extension Professionals in Korea (농촌지도인력의 전문역량 향상 방안)

  • Lee, M.S.;Kim, J.J.
    • Journal of Practical Agriculture & Fisheries Research
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    • v.22 no.2
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    • pp.37-50
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    • 2020
  • The purpose of this study is to identify professional development needs of Extension professionals and to evaluate competencies essential to be a successful Extension professional. For the purpose of this study, quantitative capacity data of extension professionals were collected from the survey instrument based on Extension Professional Evaluation Scale in Utah state university. Descriptive statistics, mean difference analysis, IPA(importance-performance analysis) analysis were used to analyze the data. The main results of the study are as follows. First, it is necessary to first reinforce education on specialized technical capacity among the three extension capacity areas. The current status of the professional capacity of extension professionals in the three areas was found to be at the average level, and the level of professional technical capacity was relatively low. In addition, the importance was evaluated that professional technology capacity is more important than the project development/evaluation capacity and communication capacity. Second, Second, in order to reinforce communication capacity, it is necessary to strengthen education on 'development of joint educational materials with colleagues'. Third, in order to reinforce project development/evaluation capacity, it is necessary to strengthen education on 'project planning'. In the IPA analysis results, the importance was high, but the capacity with relatively low performance were analyzed as 'project planning'. Fourth, in order to reinforce professional technical capacity, it is necessary to develop an education program for 'crop expertise' first. In the IPA analysis results, the importance was high, but the competencies with relatively low performance were analyzed as 'crop technology expertise'.

The Relationship between Communication Self-confidence, Critical Thinking Disposition and Nursing Professionalism in Nursing Students (간호대학생의 의사소통 자신감, 비판적사고 성향, 간호 전문직관의 관계)

  • Woo, Ju-Hyun;Song, Jung-Hee
    • Journal of Industrial Convergence
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    • v.18 no.4
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    • pp.101-110
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    • 2020
  • The purpose of this study was to find the qualities of nursing students who need to improve their communication self-confidence by identifying their communication self-confidence, critical thinking disposition, and nursing professionalism. The study's data was collected from August 2019 to September 2019. Informed consent was received from 122 students who were in their senior of nursing college. The collected data was analyzed using SPSS WIN 20.0 program. As a result of the study, the score for communication self-confidence was 32.31, the score for a critical thinking disposition was 101.34, and the score for nursing professionalism was 3.78. Communication confidence was found to have a significant positive correlation with critical thinking tendency(r=.568, p<.001) and nursing professional intuition(r=.282, p<.001). The critical thinking tendency was found to have a positive correlation with communication confidence(r=.568, p<.001) and nursing professional intuition(r=.361, p<.001). Nursing professional intuition was also found to have a positive correlation with communication confidence(r=.282, p<.05) and critical thinking propensity(r=.361, p<.001).

Construction a Website for Premature Infant - Based on the Survey of Previous Homepages - (미숙아 웹사이트의 구축 - 기존 홈페이지 분석을 근거로 -)

  • Lee, In-Hae
    • Child Health Nursing Research
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    • v.15 no.2
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    • pp.210-218
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    • 2009
  • Purpose: The existing web sites for premature babies are operated by non professionals and thus do not provide any medical or professional information necessary for rearing premature babies. The purpose is to construct a new website with lots of medical and professional tips for premature babies. Methods: First, topics of discussions are collected from the bulletin boards of three websites, operated by non professionals, for premature babies. And new website for premature babies is constructed based on the identified topics and also based on professional consultation with six professors. Results: The newly constructed website provides professional tips for the above topics as well as introduction of it's object, general medical information and baby rearing information and the bulletin board for parents of premature babies. Conclusion: By providing professional tips for mothers of premature babies, the new website is expected to provide detailed, accurate and professional information on issues most parents of premature babies concern.

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