• Safety and Health at Work
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• 제9권4호
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• pp.381-387
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• 2018

Background: Physician behaviors that undermine a culture of safety have gained increasing attention as health-care organizations strive to create a culture of safety and reduce medical errors. We developed, implemented, and assessed a course to teach physicians skills regarding effective coping and interpersonal communication skills and present our results regarding outcomes. Methods: We examined a professional development program specifically designed to address unprofessional or distressed behaviors of physicians, and we evaluated the impact on burnout, quality of life, and emotional flooding scores of the physicians. Assessments of burnout, quality of life, and emotional flooding were assessed preintervention and postintervention. Results: Results demonstrated statistically significant reductions over time in physicians' emotional flooding and emotional exhaustion (EE). Specifically, using a Wilcoxon Signed-Rank test, results revealed that flooding scores at follow-up were statistically significantly lower than at baseline, V = 590, p < 0.05, and EE and personal accomplishment distributions were found to significantly deviate from normal as indicated by Shapiroe-Wilks tests (p < 0.05). A Wilcoxon signed-rank test indicated that EE scores were significantly higher at baseline compared to follow-up 1, V = 285, p < 0.05. Conclusion: We conclude that the physician participants who enrolled in the educational skills training program improved scores on emotional flooding and EE and that this may be indicative of improved skills related to their experiences and learning in the program. These improved skills in physicians may have a positive impact on the overall culture of safety in the health system setting.

• 한국콘텐츠학회논문지
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• 제14권5호
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• pp.390-402
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• 2014

본 연구는 Sturges의 위기단계 모델을 바탕으로 K리그 승부조작 사건에 대한 기사보도 빈도, 정보원 그리고 프로축구연맹의 위기대응 커뮤니케이션 전략을 분석하였다. 언론에 보도된 118개의 K리그 승부조작 관련 기사를 대상으로 빈도분석, 내용분석을 실시하였다. 위기단계별 위기대응 커뮤니케이션 전략의 분석단위는 문장단위로 분석하였다. 분석결과 위기단계별 언론보도의 빈도는 위기발생단계에서 가장 높게 나타났다. 보도내용에 대한 정보원은 프로축구연맹, 대한축구협회, 구단, 감독, 선수, 문화체육관광부, 검찰, 전직선수 및 감독, 축구전문가 등 다양한 정보원이 활용되었으며, 이들 중 프로축구연맹이 모든 위기단계에 걸쳐 가장 높은 인용빈도를 보였다. 프로축구연맹의 위기대응 커뮤니케이션 전략은 전체적으로 재발방지를 위한 조치를 취하는 개선행위 전략을 가장 많이 구사한 것으로 나타났다. 구체적으로 위기발생단계에서는 팬들에게 사과하고 재발방지를 약속하는 개선행위 전략을 구사하였으나 변명, 책임전가 등, 대응전략의 일관성을 해치는 전략이 동시에 사용되기도 하였다. 반면에 만성적위기단계와 위기종결단계에서는 재발방지대책과 사건에 연루된 선수들에 대한 징계조치를 취하는 개선행위전략이 일관성 있게 나타났다. 한편, 구단과 선수의 위기대응 커뮤니케이션 전략은 프로축구연맹의 위기대응 커뮤니케이션 전략과 일관성이 없는 것으로 나타났다. 이러한 연구결과에 대한 시사점과 향후연구 방향을 제시하였다.

• 대한간호학회지
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• 제26권1호
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• pp.94-106
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• 1996

Nursing literature suggests that the self-concept of nurses gives an important implications to educators and administrators as well as clinicians for their professional development. With a view to exploring how nurses view themselves, the Professional Self-Concept of Nurses Instrument (PSCNI) using 27 Likert items was developed by Arthur in Australia in 1990. This study is an extension of the PSCNI using Korean samples with some modifications. A convenience sample was drawn from 800 nurses working in three university hospitals in Seoul ; three university hospitals in Kyonggi-do and a university hospital and a psychiatric hospital in Kangwon-do. Seven hundred questionnaires were analyzed using the statistical analysis system(SAS). The reliability of the scale was tested by test-retest and Cronbach's alpha. Differences in the PSCNI, which are closely related to demographic variables, were examined by t-test, ANOVA and the Duncan's multiple range test. Factor analysis was employed so as to examine component factors. The results are summarized as follows : 1. The test-retest reliability of the PSCNI was .79 and Cronbach's alpha was .85. Item correlations with total revealed consistent correlations and subscale reliability varied from .49 to .85. 2. The average score of PSCNI was 75.21 and average item score was 2.79. 3. Twenty four items were derived from the PSCNI 27 items and these items clustered in three component factors. The cumulative percent of variance was 38.12％ and for factor 1 was 22.81％, for factor 2, 9.79％ and for factor 3, 5.51％ respectively 4. A comparison of the scores for the dimensions of the PSCNI shows a relative difference in terms of mean item scores and in descending order, professional practice（m=2.83）, communication （m=2.82） and satisfaction（m=2.70）. 5. Professional self-concept of nurses was found to vary significantly according to age（P=.0001）, religion（P=.0001）, academic background（P= .0109）, marital status（P=.0001）, career（P= .0001） and position（P=.0001）. In conclusion, there was a correlation between professional self-concept of nurses, and life and work variables. This study provides an important message for administrators and nurse educators by highlighting factors which can be addressed by education programs, staff development and appraisal. While the test results largely confirm the Australian and Canadian tests, further research is necessary to improve the cumulative percent of variance instead of applying Arthur's PSCNI directly to Korean nurses.

• 대한치위생과학회지
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• 제4권2호
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• pp.9-18
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• 2021

Background: Based on the individualistic approach of experienced dental hygienists, this study attempted to provide basic data to find effective measures of human resource management by analyzing the correlation between organizational socialization and professional self-concept. Methods: Dental hygienists currently working in the Daegu area were evaluated. Nine questions related to duties, twenty-seven questions related to professional self-concept, and thirty-eight questions related to organizational socialization were included in the study. The reliability was professional self-concept (Cronbach's α = 0.859) and organizational socialization (Cronbach's α = 0.840). Results: Of the total 135 points for professional self-concept, the mean score of the participants was 62.67±8.45 points. In the sub-area, flexibility was the highest at 19.28±2.46 points, and communication was the lowest at 9.69±1.44 points. Of 190 points, organizational socialization averaged at 123.40±12.82 points. In the subarea, personal characteristics were the highest at 30.37±3.71 points, and occupational identity was the lowest at 10.34±1.94. Higher age (F=30.89, p<0.000), marital status (F=10.22, p<0.002), graduate or higher educational qualification (F=9.16, p<0.000), were associated with a higher position (F=20.62, p<0.000) and work experience (F=22.66, p<0.0000), when there was no intention to turnover (F=8.05, p<0.000). Organizational socialization was higher in participants with higher age (F=7.89, p<0.000), educational qualification (F=8.02, p<0.000), and position (F=5.12, p<0.007); higher work experience in general hospital (F=4.50, p<0.012); no intention to turnover (F=7.450, p<0.000); and no intention to turnover (F=24.46, p<0.000). Organizational socialization showed a significant positive correlation with professional self-concept (r=0.721, p<0.000); job performance and skills (r=0.615, p<0.000) and organizational commitment and satisfaction (r=0.610, p<0.000) showed a high positive correlation. Turnover intention (β=0.213, p<0.000) was found to have a significant effect on organizational socialization. Leadership (β=0.168, p<0.05) and satisfaction (β=0.483, p<0.000) were found to have a significant effect. The total explanatory power of this variable was 62.7%. Conclusion: To ensure successful organizational socialization, human resource management should be performed through regular verification, which can result in improved quality of dental care services.

• 디지털융복합연구
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• 제17권11호
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• pp.409-417
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• 2019

본 연구의 목적은 전문직 간 환자안전 교육프로그램이 간호학과, 임상병리학과 및 물리치료학과 학생들의 임상실습에서 환자안전에 관한 지식, 태도 및 수행자신감 등에 미치는 영향을 파악하고자 실시되었다. 연구 참여에 동의한 학생을 대상으로 6주동안 매주 90분간 강의 및 그룹 토의 교육을 진행하였다. 교육 전과 임상실습 후 실시한 설문조사 및 인터뷰에서 학생들의 환자안전에 관한 지식에 관한 정답률이 높아졌고 수행자신감은 유의하게 향상됨을 보였으나, 태도에는 변화가 없었다. 인터뷰를 통해 환자안전에 대한 인식이 높아지고 타 분야와의 협력의 중요성을 느꼈음을 나타냈다. 졸업 후 임상현장에서 환자안전에 대한 올바른 지식, 태도 등과 함께 타 직종과의 원활한 의사소통에 기반한 협력을 위한 역량증진을 위해 전문직 간 교육프로그램 수립이 필요하다.

• 로봇학회논문지
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• 제6권1호
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• pp.1-9
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• 2011

An increasing number of researches and developments for personal or professional service robots are attracting a lot of attention and interest industrially and academically during the past decade. Furthermore, the development of intelligent robots is intensively fostered as strategic industry. Until now, most of practical and commercial service robots are worked by remotely operated controller. The most important technical issue of remote control is a wireless communication, especially in the indoor and unstructured environments where communication infrastructures might be destroyed by various disasters. Therefore we propose a multi-robot following navigation method for securing the valid communication distance extension of the remote control based on WPAN(Wireless Personal Area Networks). The concept and implementation of following navigation are introduced and the performance verification is performed through real navigation experiments in real or test-bed environments.

• Asian Pacific Journal of Cancer Prevention
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• 제14권1호
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• pp.153-158
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• 2013

This paper reports on part of a large study to identify competencies of oncology nurses in Malaysia. It focuses on oncology nurses' communications-related competency. As an important cancer care team member, oncology nurses need to communicate effectively with cancer patients. Literature shows that poor communication can make patients feel anxious, uncertain and generally not satisfied with their nurses' care. This paper deliberates on the importance of effective communication by oncology nurses in the context of a public hospital. Four focus group discussions were used in this study with 17 oncology/cancer care nurses from Malaysian public hospitals. The main inclusion criterion was that the nurses had to have undergone a post-basic course in oncology, or have work experience as a cancer care nurse. The findings indicated that nurses do communicate with their patients, patients' families and doctors to provide information about the disease, cancer treatment, disease recurrence and side effects. Nurses should have good communication skills in order to build relationships as well as to provide quality services to their patients. The paper concludes by recommending how oncology nursing competencies can be improved.

• Korean journal of medical education
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• 제30권4호
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• pp.317-326
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• 2018

Purpose: The study examines changes in students' self-assessment of their general communication (GC) and medical communication (MC) competencies, as well as perceptions of MC concepts. Methods: Participants included 108 second year medical students enrolled at a Korean medical school studying an MC curriculum. It was divided into three sections, and participants responded to questionnaires before and after completing each section. To assess perceived GC and MC competency, items based on a 7-point Likert scale were employed; a single open-ended item was used to examine students' perceptions of MC. Statistical analysis was conducted to gauge GC and MC competency, whereas semantic network analysis was used to investigate students' perceptions of MC. Results: Students perceived their GC competency to be higher than MC. Perceived MC competency differed significantly across the three sections, whereas no differences were found for GC. There were no statistically significant differences after completing the curriculum's second and third sections; however, the vocabulary students used to describe MC concepts became more scholarly and professional. In the semantic networks, the link structure between MC-related words decreased in linearity and looseness, becoming more complex and clustered. The words 'information' and 'transfer' proved integral to students' perceptions; likewise, 'empathy' and 'communication' became closely connected in a single community from two independent communities. Conclusion: This study differed from prior research by conducting an in-depth analysis of changes in students' perceptions of MC, and its findings can be used to guide curriculum development.

• 한국엔터테인먼트산업학회논문지
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• 제15권2호
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• pp.123-135
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• 2021

본 연구의 자료처리는 '코로나 19와 프로야구', '코로나 19와 프로야구 무관중'과 관련된 키워드를 중심으로 텍스톰(textom)프로그램의 텍스트마이닝과 소셜네트워크 분석을 활용해 문제점 도출 및 시청품질의 변인을 설정하는데 활용하였다. 정량적 분석을 위해 시청품질에 관한 설문지를 구성하였으며, 270부의 설문응답자 중 250부의 설문을 최종연구에 사용하였다. 설문지의 타당도와 신뢰도를 확보하기 위한 도구로 탐색적 요인 분석과 신뢰도 분석을 실시하였으며, 타당도와 신뢰도가 확보된 설문을 바탕으로 IPA분석(중요도-만족도)을 실시하여 결과 및 전략을 제시하였다. IPA분석을 실시한 결과 1사분면에 영상과 관련된 요인(영상구성, 영상배색, 영상 선명도, 영상 확대 및 구도, 고음질 영상)이 나타났고 2사분면은 경기상황(응원 팀 경기수준, 응원 선수 경기수준, 스타선수 발굴, 라이벌 팀과의 경기)과 경기정보(경기일정 안내, 선수정보 확인, 팀 성적 및 선수성적, 경기정보), 상호작용(응원팀과의 공감대) 일부의 요인이 나타났으며, 3사분면은 해설자(야구관련 지식, 의사전달 능력, 발음과 목소리, 표준어 사용, 경기관련 정보 소개)와 상호작용(프런트와 실시간 소통, 시청자와의 공감대, 채팅 등의 정보교환)의 요인이 나타났다.

• 농촌지도와개발
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• 제7권1호
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• pp.121-136
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• 2000

This study reports on a comparison between the Korean diffusion of agricultural innovation or extension service and the cooperative extension service in the United States of America. It focuses on relevant differences between the two systems and provides recommendation for improvement of the Korean system to insure success in important areas related to the diffusion of agricultural innovations. After a comparative study on diffusion of innovations it is clear that: in order to have a productive agriculture that makes effective and efficient use of natural resources and helps achieve sustainability goals, a mechanism that delivers knowledge to agricultural communities must be established and maintained. This mechanism is clearly an agricultural extension service that is cooperatively funded by federal, state and local governments and that insures participation of constituents in the process of establishing priorities and evaluating achievements. The success of US agriculture, the most productive in the world, is to a large degree to the Cooperative Extension Service. Based on the results of this study and the differences of the United States and Korea, the following recommendations should be emphasized for more effective communication for agricultural innovation and rural development in Korea: 1) In order to insure that extension educators are high caliber professional individuals, it is important to establish a system that nationally recognizes these individuals as such, and that provides a professional development path. 2) The results of the decision of transfer of extension educators to local governments has not yielded positive outcomes, especially in terms of professional status. It is clearly demonstrable that valuable professionals are leaving the service, that local governments do not have the will and resources to implement a successful extension program. 3) Because of the critical importance of diffusing innovations to agricultural producers in order to insure and quality and steady food supply, it is of critical importance that these issues be addressed before the extension service is further deteriorated. Given the cement situation, it is clear that the extension service should become nationally supported again in cooperation with local and state governments and that extension professionals be given appropriate rank at the national level, commesurate with their peers in research and teaching. 4) The common current committee practice of lengthy reporting and short discussion needs to be changed to one that results in char, brief and substantive action oriented goals. Joint participation by researchers, extension educators and farmers should be encouraged in planning, implementation and evaluation of communication for agricultural innovations. Roles and functions of committees for institutional cooperation, and or agricultural extension committees should be enlarged. 5) Extension educators should be encouraged to adopt new communication technologies to improve their diffusion of innovations methods. Agricultural institutions and organizations should be encouraged to adopt farmer-first and or client-oriented approach in agricultural extension and diffusion of agricultural technologies. The number, complexity and rapid change of information in agricultural extension require the development of a computer based information and report system to support agricultural extension. 6) To facilitate and expand the further development of communication for agricultural innovation and rural development, agricultural communication programs in universities especially in colleges of agriculture and life sciences. 7) To strengthening the sense of national and social responsibility communication for agricultural innovation and rural development among students in agricultural colleges and universities through participation in learning activities by proactive recruitment. 8) To establish and reinforce a policy that insures participation in communication for agricultural innovation and regal development activities. 9) To improve further development of communication for agricultural innovation and rural development in Korea, more research activities should be encouraged.