• Journal of Korea Technology Innovation Society
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• v.6 no.1
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• pp.110-124
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• 2003

In this study, we establish technology classification system for twelve material and component(MC) areas to sup-port systematic information services for MCT-20l0 which is supported by Korean government. We propose some design principles for MC technology classification system. The principles are suggested by considering of the characteristics of MC classification, regarding with scope, originality, hierarchy, relationship between technology classification and product classification, duplication and complex structure, use of information system, and life cycle of the classification system.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.11
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• pp.151-157
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• 2017

Recently, the retail industry has created efficient store operations, and has differentiated customer service through the future store. The intelligence of these stores is being applied by using technologies such as the Internet of Things (IoT), and the business process is being improved through this. The process also focuses on efficient store operations and service developments to provide customers with shopping convenience. The change in trends in the industry means that domestic distribution has already reached maturity. Even in countries where retail industries are mature, such as the U.S. and Europe, recent trends are moving toward maximizing operational efficiency and customer service. The reason is that many retailers have already reached saturation and survived the competition. This paper is a study of a drive-through service for automation and efficiency in receiving service after ordering by a customer of the distribution store. When ordering a product being purchased by a customer, the product picking process is done in a timely fashion through a picking scheduling agent. When the customer enters the store parking lot, a service supports the entry of information and finding a parking place so the customer can quickly pick up the goods. The proposed service can be applied to a retail store drive-through system, the distribution store's delivery system, the digital picking system, and indoor/outdoor large parking management systems, and it is possible to provide one-dimensional customer service through the application of IoT technology.

• The Journal of Society for e-Business Studies
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• v.24 no.1
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• pp.29-48
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• 2019

Recently, product design innovation to improve user experience has been perceived as a core element of enterprise competitiveness due to the fierce market competition and decrease of the technological gap between companies, but there is insufficient services to support the product experience evaluation of small and medium-sized companies (SMCs). The aim of this study is to develop a web-based product user experience evaluation and certification system supporting product design practices for SMCs. For system interface design, we conducted systematic functional requirement elicitation methods such as user survey, workflow analysis, user task definition, and function definition. Then main functions, information structure, navigation method, and detailed graphic user interfaces were developed with consideration of user interactions and requirements. In particular, it provides the databases for evaluation efficiency to support the evaluation process above a certain level of performance and efficiency, and knowledge databases to utilize in the evaluation and product design improvement. With help of the developed service platform, It is expected that the service platform would enhance SMCs' product development capability with regard to the user experience evaluation by connecting the consulting firms with SMCs.

• IE interfaces
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• v.10 no.3
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• pp.95-107
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• 1997

In this paper, we suggest the system analysis method that integrate IDEFO and IDEFIX. Based on the method, we propose the procedure which can be used to build CALS/EC system in manufacturing industry. Also, applying the procedure and method to electronic company, we construct the CALSEC prototype system. With the three types of view-point, process, information technology and standard, we proceed the implementation of CALS/EC in manufacturing industry. We divide the electronic company's process into five core process, 1)processes-product concept planning process. 2)product development process, 3)procurement process, 4)delivery/distribution process and 5)customer service process.

• International Journal of Fluid Machinery and Systems
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• v.6 no.2
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• pp.49-55
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• 2013

Water lubricated guide bearing was newly released and has been applied to actual hydro turbines with vertical shaft. As a result, they can have not only high bearing performance but environmental advantages in meeting the demand for reducing river pollution by oil leakage from oil lubricated guide bearing. The PTFE composite guide bearing was tested by experimental equipment operated under conditions similar to those of actual hydro turbines. Circumferential and axial tilting bearing segments help to improve the bearing performance and efficiency due to low friction loss in the bearing system. Furthermore, bearing cooling systems could be eliminated and maintenance periods could be extended, thus the initial investment and operating costs of the hydroelectric power plant are reduced.

• IE interfaces
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• v.13 no.3
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• pp.438-443
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• 2000

In this paper, we suggest a new backorder policy for stockout which is occurred in each regional distribution centers of distribution chain for capital-goods product. In backorder process of backorder policy, minimize expected stockout through the balancing-division module, and has occured stockout is backordering through the emergency supply from central distribution center and regional distribution center. Simulation tests show that our backorder policy is on the decrease of backorder cost and improvement of customer service. Our backorder policy has two important benefit. First, customer service level is improved by realization of minimum stockout. Second, the backorder process by allowance of the same level supply is to decrease system operating cost.

• International Journal of CAD/CAM
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• v.4 no.1
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• pp.1-10
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• 2004

Through reviewing and comparing the current virtual shopping malls web sites integrated VR into E-commerce, this paper analyzed both the advantages and disadvantages of two kinds of methods for product presentation: 2D image based and 3D model based presentation method. Using the virtual shopping mall (EasyMall) as a showcase, we presented the architecture of the system and the development technologies, especially those in the mixed presentation method. The presentation and customization methods in the two related modules, including the PhoneShow for mobile phone and EasyShow for textile products, were discussed. It indicated that the integration of E-commerce with VR could provide consumers with virtual experience and intelligent service for business activities. Furthermore, the product presentation methods can be made available for use in different cases.

• Bulletin of the Korean Mathematical Society
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• v.20 no.2
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• pp.99-103
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• 1983

Internal heat generation is one of the insidious conditions affecting the quality of an industrial product after it is cast, coated, molded, forged or laminated. Frequently, the product is pressed into service before the exothermic chemical reactions in the generic material has been completed. The heat liberated from this continuing chemical reaction or the residual deformation from the rheological activities in the materials must be adequately removed or prevented, or the product may be discolored, warped, weakened or even "ignited" spontaneously. Numerous instances of premature structural failures, product-recalls, and/or system-malfunctions have been recorded in recent history. The Coulee Dam was poured with pre-chilled concrete just to negate this freakish encore. It is well-known that concrete (a non-isotropic conducting medium), for instance, takes 28 days to develop its full strength. During this period of curing it is conceivable that the processes of internal heat generation, heat conduction and heat dissipation take place simultaneously inside the medium.he medium.

• Korean Journal of Computational Design and Engineering
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• v.5 no.1
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• pp.79-87
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• 2000

This paper presents an integrated but open product development environment for distributed and collaborative design. The web-based framework, called DOME, allows designers to build integrated models using both local and distributed resources, and to collaborate by exchanging services in a network-centric product development environment. Thus, an integrated model can be created while each participant focuses on his or her own area of expertise. A design problem model is created by connecting modules, which represent specific system components, analysis capabilities/software, disciplines, or organizations relevant to the problem. The modules interact with each other using service exchanges based upon the CORBA standard communication protocol. The goal of this framework is tall provide the ability to rapidly construct integrated design problem models to facilitate collaborative design work, improve product quality and reduce development time. Ultimately, it should allow specialized engineering applications and design problem models to operate under a common design environment.

• Journal of Information Technology Applications and Management
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• v.11 no.4
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• pp.181-208
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• 2004

By the developing of Internet. the environments of the company have rapidly been changed. Especially. managers in the Internet shoppingmall have been try to provide excellent e-Services to their customers. e-Service i~ defined comprised of all interactive services that are delivered on the Internet uSing advanced telecommunications. information, and multimedia technologies. but according to study of e-Satisfy. com［2000］. customer service through internet is still neither effective nor efficient and poor service will impact on company's profit but excellent service can improve their value and quality of the service or product. In order to customer-oriented e-Services. this study suggested the QFD linked with e-Service quality model for the Internet shoppingmall service system. which can help determine design characteristics being relevant to customer's e-Service quality requirements. this hybrid model have two stages. In the first stage. we do measure service quality and find priorities of service quality attribute by purchase process. and in the second stage. on the basis of priority of e-Service quality attributes, we find design characteristics to maximize customer satisfaction. From this study, we provide internet shoppingmall managers with the implications for improvement of service quality, measuring quality of e-service, providing design characteristics for customer-oriented service quality.