• Title/Summary/Keyword: Product Service system

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Installing PDM for Information Management of Advanced EMU System (차세대전동차시스템 정보관리를 위한 PDM 구축)

  • Lee, Han-Min;Kim, Gil-Dong;Lee, Chang-Mu;Oh, Seh-Chan;Park, Sung-Hyuk
    • Proceedings of the KIEE Conference
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    • 2007.07a
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    • pp.1173-1174
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    • 2007
  • The project of advanced urban transit system development is developing the advanced vehicle and the core technologies for the cost down by system change, the transport safety and the environmental friendliness and the improvement of passenger service. The product data management system is installed for management of each project. Various data and informations producted from each project are made for database. Therefore, we develop the product data management system.

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On the Development of Robot based Automation System for Loading Cargo in Small and Medium Sub Terminals

  • Park, Jae Min;Lee, Sang Min;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.4
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    • pp.90-96
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    • 2021
  • The logistics market is continuously growing due to the development of technology and the growth of the online market. In addition, the social atmosphere that emphasizes non-face-to-face due to the pandemic situation is accelerating the growth of logistics. Delivery of goods ordered online requires delivery process through courier worker. In order for the courier worker to ship the product, the work of loading the product on the truck must be preceded. The accident caused by such delivery and loading work is increasing and it is emerging as a social problem. This study proposes a robot-based automated loading system to efficiently handle the increasing volume of courier service and to construct a more efficient and safe working environment by replacing the physical labor that was overloaded to courier workers. The proposed system replaces the loading of the courier worker and proposes the optimal loading function through the automation system.

Classification System of material and Component Technology and Industry (부품ㆍ소재 정보를 위한 분류 체계 설계)

  • 이희상;유재영;정의섭
    • Journal of Korea Technology Innovation Society
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    • v.6 no.1
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    • pp.110-124
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    • 2003
  • In this study, we establish technology classification system for twelve material and component(MC) areas to sup-port systematic information services for MCT-20l0 which is supported by Korean government. We propose some design principles for MC technology classification system. The principles are suggested by considering of the characteristics of MC classification, regarding with scope, originality, hierarchy, relationship between technology classification and product classification, duplication and complex structure, use of information system, and life cycle of the classification system.

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The Design of IoT-based Drive Through Service System for Customers in Distribution Stores (대형 유통매장의 고객을 위한 IoT기반 드라이브 스루 서비스 시스템 설계)

  • Min, So-Yeon;Lee, Jong-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.11
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    • pp.151-157
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    • 2017
  • Recently, the retail industry has created efficient store operations, and has differentiated customer service through the future store. The intelligence of these stores is being applied by using technologies such as the Internet of Things (IoT), and the business process is being improved through this. The process also focuses on efficient store operations and service developments to provide customers with shopping convenience. The change in trends in the industry means that domestic distribution has already reached maturity. Even in countries where retail industries are mature, such as the U.S. and Europe, recent trends are moving toward maximizing operational efficiency and customer service. The reason is that many retailers have already reached saturation and survived the competition. This paper is a study of a drive-through service for automation and efficiency in receiving service after ordering by a customer of the distribution store. When ordering a product being purchased by a customer, the product picking process is done in a timely fashion through a picking scheduling agent. When the customer enters the store parking lot, a service supports the entry of information and finding a parking place so the customer can quickly pick up the goods. The proposed service can be applied to a retail store drive-through system, the distribution store's delivery system, the digital picking system, and indoor/outdoor large parking management systems, and it is possible to provide one-dimensional customer service through the application of IoT technology.

Development of a Web-based User Experience Certification System based on User-centered System Design Approach (사용자 중심의 웹 기반 제품 사용경험 인증·평가 시스템 개발)

  • Na, Ju Yeoun;Kim, Jihee;Jung, Sungwook;Lee, Dong Hyun;Lee, Cheol;Bahn, Sangwoo
    • The Journal of Society for e-Business Studies
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    • v.24 no.1
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    • pp.29-48
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    • 2019
  • Recently, product design innovation to improve user experience has been perceived as a core element of enterprise competitiveness due to the fierce market competition and decrease of the technological gap between companies, but there is insufficient services to support the product experience evaluation of small and medium-sized companies (SMCs). The aim of this study is to develop a web-based product user experience evaluation and certification system supporting product design practices for SMCs. For system interface design, we conducted systematic functional requirement elicitation methods such as user survey, workflow analysis, user task definition, and function definition. Then main functions, information structure, navigation method, and detailed graphic user interfaces were developed with consideration of user interactions and requirements. In particular, it provides the databases for evaluation efficiency to support the evaluation process above a certain level of performance and efficiency, and knowledge databases to utilize in the evaluation and product design improvement. With help of the developed service platform, It is expected that the service platform would enhance SMCs' product development capability with regard to the user experience evaluation by connecting the consulting firms with SMCs.

An Implementation Methodology and Prototyping for Manufacturing CALS/EC System Using IDEF0 and IDEF1X (IDEF0 모델과 IDEF1X 모델의 연계를 통한 제조업 CALS/EC 시스템 구축 방법 및 프로토타입 구현)

  • Kim, Soung-Hie;Lee, Jae-Kwang;Han, Chang-Hee;Cho, Yoon-Ho
    • IE interfaces
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    • v.10 no.3
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    • pp.95-107
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    • 1997
  • In this paper, we suggest the system analysis method that integrate IDEFO and IDEFIX. Based on the method, we propose the procedure which can be used to build CALS/EC system in manufacturing industry. Also, applying the procedure and method to electronic company, we construct the CALSEC prototype system. With the three types of view-point, process, information technology and standard, we proceed the implementation of CALS/EC in manufacturing industry. We divide the electronic company's process into five core process, 1)processes-product concept planning process. 2)product development process, 3)procurement process, 4)delivery/distribution process and 5)customer service process.

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Water Lubricated Guide Bearing with Self-aligning Segments

  • Oguma, Tadashi;Nakagawa, Naritoshi;Mikami, Makoto;Thantrong, Long;Kizaki, Yasumi;Takimoto, Fumio
    • International Journal of Fluid Machinery and Systems
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    • v.6 no.2
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    • pp.49-55
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    • 2013
  • Water lubricated guide bearing was newly released and has been applied to actual hydro turbines with vertical shaft. As a result, they can have not only high bearing performance but environmental advantages in meeting the demand for reducing river pollution by oil leakage from oil lubricated guide bearing. The PTFE composite guide bearing was tested by experimental equipment operated under conditions similar to those of actual hydro turbines. Circumferential and axial tilting bearing segments help to improve the bearing performance and efficiency due to low friction loss in the bearing system. Furthermore, bearing cooling systems could be eliminated and maintenance periods could be extended, thus the initial investment and operating costs of the hydroelectric power plant are reduced.

Backorder Policy of Multi-Supply Centers Distribution Chain for Capital-Goods Product (자본재 품목에 대한 다수 공급처 분배사슬의 부재고 정책)

  • Kim, Young-Sik;Hong, Sung-Jo;Choi, Jin-Yeong
    • IE interfaces
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    • v.13 no.3
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    • pp.438-443
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    • 2000
  • In this paper, we suggest a new backorder policy for stockout which is occurred in each regional distribution centers of distribution chain for capital-goods product. In backorder process of backorder policy, minimize expected stockout through the balancing-division module, and has occured stockout is backordering through the emergency supply from central distribution center and regional distribution center. Simulation tests show that our backorder policy is on the decrease of backorder cost and improvement of customer service. Our backorder policy has two important benefit. First, customer service level is improved by realization of minimum stockout. Second, the backorder process by allowance of the same level supply is to decrease system operating cost.

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Virtual Presentation and Customization of Products Based on Internet

  • Pan Zhi-geng;Chen Tian;Zhang Ming-min;Xu Bin
    • International Journal of CAD/CAM
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    • v.4 no.1
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    • pp.1-10
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    • 2004
  • Through reviewing and comparing the current virtual shopping malls web sites integrated VR into E-commerce, this paper analyzed both the advantages and disadvantages of two kinds of methods for product presentation: 2D image based and 3D model based presentation method. Using the virtual shopping mall (EasyMall) as a showcase, we presented the architecture of the system and the development technologies, especially those in the mixed presentation method. The presentation and customization methods in the two related modules, including the PhoneShow for mobile phone and EasyShow for textile products, were discussed. It indicated that the integration of E-commerce with VR could provide consumers with virtual experience and intelligent service for business activities. Furthermore, the product presentation methods can be made available for use in different cases.

SOLUTION OF THE SUPER BESSEL WAVE EQUATION WITH INTEGRAL PARAMETER m

  • Lee, Nae-Ja;Liu, Chang-Keng
    • Bulletin of the Korean Mathematical Society
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    • v.20 no.2
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    • pp.99-103
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    • 1983
  • Internal heat generation is one of the insidious conditions affecting the quality of an industrial product after it is cast, coated, molded, forged or laminated. Frequently, the product is pressed into service before the exothermic chemical reactions in the generic material has been completed. The heat liberated from this continuing chemical reaction or the residual deformation from the rheological activities in the materials must be adequately removed or prevented, or the product may be discolored, warped, weakened or even "ignited" spontaneously. Numerous instances of premature structural failures, product-recalls, and/or system-malfunctions have been recorded in recent history. The Coulee Dam was poured with pre-chilled concrete just to negate this freakish encore. It is well-known that concrete (a non-isotropic conducting medium), for instance, takes 28 days to develop its full strength. During this period of curing it is conceivable that the processes of internal heat generation, heat conduction and heat dissipation take place simultaneously inside the medium.he medium.

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