• 제목/요약/키워드: Product Experience

검색결과 1,193건 처리시간 0.023초

라이브 커머스의 왕홍 마케팅이 중국 소비자의 패션상품 구매의도에 미치는 영향 - 왕홍의 특성과 소비자 공동경험의 매개효과를 중심으로 - (Effects of Wanghong marketing in live commerce on chinese consumers' purchase intention toward fashion products - Focusing on the mediating effect of Wanghong's characteristics and consumers' co-experience -)

  • 나경원;오경화
    • 한국의상디자인학회지
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    • 제23권1호
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    • pp.19-36
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    • 2021
  • Real-time two-way communication has become an important factor in the relationship between consumers and broadcasters in the Live Commerce environment. To clarify, the relationship of the factors, and the effect of Live Commerce's on consumer purchase intention were examined. In addition, the role of Wanghong, who broadcasts Live Commerce and Co-experience that occurs between consumer and broadcasters influences consumer purchase intention. An online survey method was conducted for 403 subjects in their 20s that were Live Commerce users in Shanghai, Beijing, and Guangzhou, China. The number of final the data used for the analysis was 274 and anlaysis was conducted using SPSS 26.0 program and a Sobel test was employed. Based on the analysis of the data, it was found that Live Commerce's characteristics consisted of interactivity, security, and Wanghong's characteristics consisted of honesty, originality, and expertise. Also, it revealed that Co-experience was consisted of responsiveness and vividness. Second, for Live Commerce's characteristics, the Wanghong's characteristics, and Co-experience had a positive effect on the consumers' purchase intention. Third, the Wanghong's characteristics and vividness, a factor of Co-experience, had significant mediating effects on the relationship between Live Commerce's characteristics and the consumers' purchase intention. Finally, responsiveness of Co-experience had a noteworthy mediating effect on the relationship between the interactivity of Live Commerce's characteristics and the consumers' purchase intention. This study confirmed the important role of Live Commerce's characteristics, the Wanghong's characteristics and Co-experience in relation to the consumers' purchase intention. In addition, the Wanghong's characteristics and Co-experience were proposed as a significant mediating factors.

The Interaction Effects of the Shopping Situation and the Product Display Type on the Consumer Response in Mobile Shopping

  • Choi, Seung-Hoon;Lee, Dong Il;Lee, Hyejun
    • Asia Marketing Journal
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    • 제14권3호
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    • pp.119-135
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    • 2012
  • The purpose of this research is to investigate the effects of the product display type on the consumers' purchase intention, attitude toward store, and revisit intention in the various mobile shopping situations. To test the hypothesis, between-subjects experiment with 3 mobile shopping situations (outdoor place, public transportation, commercial facilities) by 3 product display types (search, category, product) was conducted, and analyzed with ANCOVA (analysis of covariance). The result of the experiment shows there are no main effects of the mobile shopping situations and the product display types, but the interaction effects of the product display type and the mobile shopping situation on the purchase intention and the revisit intention are statistically significant. However the attitude toward the store is not affected by the treatments. Experiment results suggest that the positive consumer responses in terms of the purchase and revisit intention can be achieved when the product display is matched with the situation in the mobile shopping setting. Controlling consumers' evaluation on the product information and their experience of online shopping, we can take these effect as the results of match-up between the product display type and the situational factors surrounding mobile shopping. The result provides strong support for the location-based service in mobile shopping. Most of the mobile device can utilize the consumers' location which can be easily interpreted as the situational factors. With regard of the level of the external stimulation, the shopping service providers can offer the main interface with the right match with the consumers' situations. When the external stimulation level is high, they should provide the category display or product display in the target promotion in their mobile shopping apps. However if the target is on the way with the low external stimulation level, they should provide the search format as the main interface in their apps. More interestingly, this kind of manipulation does not affect the consumers' attitude toward the store according to our research result. Future research direction is discussed.

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Emotional Palette: Trend에 따른 감성적 사용자 경험 요소 매핑 (Emotional Palette: Mapping Affective User experience Elements based on Trend)

  • 전명훈;이주환;양정민;허우범;임태훈;안정희;김진
    • 한국HCI학회:학술대회논문집
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    • 한국HCI학회 2008년도 학술대회 2부
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    • pp.451-455
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    • 2008
  • 감성 디자인의 중요성은 정정 강조되는 반면, 제품의 전반적인 디자인 아이덴티티로부터 실질적인 오감만족을 제공하기 위해 사용자 요소들을 적절하게 통합하는 작업은 그리 체계적으로 이루어지지 않았다. 본 연구는 트렌드 분석에 따른 감성 어휘를 추출하고, 사용자 경험 요소를 매핑하여, 사용자 경험 요소를 통일성 있게 제품 디자인에 활용할 수 있도록 하기 위해 실시되었다. 본 연구에서 사용자 경험 요소는 칼라, 소재&마감, 사운드로 국한하였다. 이를 위해 각종 문헌 조사와 트렌드 분석 업체 및 사용자 경험 전문가들이 '08~'09 트렌드를 분석하고, 이를 가장 잘 반영할 수 있는 감성 형용사 31 개를 최종 추출하였다. 추출된 31 개의 어휘간 유사성 평정을 실시한 후, 다차원척도 분석을 통하여 2 차원의 감성축을 구성할 수 있었다. 트렌드 감성 어휘는 'human-centered' vs. 'techno-centered' 및 'warm vs. cool' 의 2 차원 공간에서 표현될 수 있었다. 다음으로 각 어휘에 따른 칼라, 소재&마감, 사운드 자극을 각각 제작한 후, 참가자들로 하여금 2 차원 감성 평면 위에서 직접 매핑시키는 실험을 통하여 이들간의 부합 정도를 검증해 보았다. 실험 결과를 토대로 가장 근접한 위치의 감성 어휘와 감성 요소들을 연결시키고, 디자이너들이 활용할 수 있도록 시스템화하였다. 추후 더욱 견고한 차원 구축 및 시스템화를 통해 실질적인 감성 디자인을 가이드 할 수 있을 것으로 기대된다.

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제품디자인에서의 사용자 경험 모델 개발에 관한 연구 -정보기기 (Information Appliance)를 중심으로- (Development of User Experience Model in Product Design - focused on the Information Appliance -)

  • 맹승우;이은종
    • 한국HCI학회:학술대회논문집
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    • 한국HCI학회 2008년도 학술대회 2부
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    • pp.24-29
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    • 2008
  • 기술의 발달로 인하여 제품의 특징과 편익이 제품을 선택하는데 있어서의 중요성이 약화되었다. 이로 인하여 제품의 기능성을 바탕으로 하여, 사용성 더 나아가 제품을 사용하는데 있어서의 즐거움을 제공하는 것이 기업의 성공에 큰 영향을 끼치게 되었다. 이러한 제품의 기능성, 사용성, 사용하는데 있어서의 즐거움 같은 요소들이 통합되어 제품을 사용하는데 있어서의 사용자의 경험을 이루게 된다. 이러한 경험을 실제 디자인과 연관 짓는데 있어서 경험이라는 것 자체가 정성적이고 복잡한 구조를 가지고 있고, 추상적이어서 진정한 의미의 경험디자인의 단계에 이르지 못하고 있다. 본 연구에서는 무수한 요소와 여러 환경 적인 영향을 받는 복잡한 사용자 경험에 대하여, 여러 방면에서 연구되고 있는 사용자 경험의 요소들을 종합하여 그 구조 규명하였다. 또한 사용자 경험의 요소와 그 경험을 가능하게 해주는 제품의 디자인 팩터들을 정의하여, 이러한 요소들이 어떤 관계성을 갖고 어떠한 요소에 의해 영향을 받는지에 대하여 모델링 하였다.

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The Effects of User Experience-Based Design Innovativeness on User-Metaverse Platform Channel Relationships in South Korea

  • JEON, Joo-Eon
    • 유통과학연구
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    • 제19권11호
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    • pp.81-90
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    • 2021
  • Purpose: The purpose of this research is that Metaverse platforms' UXBDI can be distinguished among Metaverse platform channel types. Metaverse platform represents a collective term signifying services that include augmented reality, lifelogging, mirror worlds, and virtual worlds. User Experience-Based Design Innovativeness (UXBDI) is characterized by novelty in product design and services that satisfy user experience. This study examined the effect of Metaverse platforms' UXBDI on user-Metaverse platform relationships. Research design, data and methodology: Metaverse platform users were selected as samples, and a marketing research institution known as a panel company conducted the survey. It used multiple regression to test the impact on platform identification and commitment based on a survey of 442 South Korean respondents. Results: The research confirmed that UXBDI sub-dimensional scales of attractiveness and interaction increased user-Metaverse platform identification and commitment. Also, a Metaverse platform identity increased user-Metaverse platform identification in virtual and mirror worlds. Conclusion: This study contributes to multiple academic fields. First, the UXBDI of Metaverse platforms appears to be a key component of ongoing user-Metaverse relationships. Second, UXBDI affects relationships differently based on the Metaverse platform type.

스마트플러그를 위한 서비스 디자인 및 서비스모델 (Service Design and Service Model for Smart Plug)

  • 이희주;윤세환;김용세
    • 한국과학예술포럼
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    • 제19권
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    • pp.561-568
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    • 2015
  • A lot of electrical energy is used in our daily life. While energy saving concerns are overall, consumption practices of people in general are very different. People want to control their energy use and by knowing the amount of energy they use. Smart plug is a new device that measures electricity usage through each plug at an outlet with on/off control. User experience for electrical devices in regards to electricity usage should be newly designed. In this study, based on the survey, personas have been devised and their energy use experience in relation with smart plugs have been designed. Service models have been designed as well. By designing service with smart plug, user could enhance the experience of energy usage and saving and energy consumption practices could be improved in a sustainable manner.

패션브랜드의 명품화를 위한 제품아이덴티티 개발전략 제시 - 밀워드브라운의 2015 명품브랜드 가치순위를 중심으로 - (A Proposal Develoment Strategy for the Luxury Brand of Fashion Brand)

  • 차유미;이진아;김인경
    • 한국의상디자인학회지
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    • 제18권1호
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    • pp.35-50
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    • 2016
  • As the fashion industry increasingly fierce competition in the market we are elements of product quality can only be differentiated through a difficult period. Because academia and strengthen brand image and measures proposed business, a way to strengthen advertising and promotional marketing. However, this action reminds consumers that have a direct feel of the experience with the product is very easy to see, but counterproductive when advertising and contradictions. Korean fashion brand has sufficient capacity in this part of the judgment, because reason can not spread to the global luxury fashion brand. This study analyzed who help give identity to the domestic fashion luxury brand global strategy angry, it is part of the goal of the current development and product strategy features. Export capabilities, improve product identification components for their product development strategy has been carried out case studies and the recommendations based on this identity-based international luxury fashion brand analysis. The concept of product identification is not strong, the lack of previous studies of this study also adopted the international luxury fashion brand case studies, based on the country. The importance of product identification and product identification research methods derived from the characteristic side also granular component. Then there is the need to achieve national identity customized product development strategy for domestic enterprises to further expand the practice target. This will help enhance the competitiveness of the domestic apparel design.

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제품 개발 혁신을 위한 PPM 알고리즘에 관한 연구 (A Study on the Development of PMM Algorithms for a Product Development Innovation)

  • 이재명;이홍철
    • 한국산학기술학회논문지
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    • 제10권7호
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    • pp.1750-1759
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    • 2009
  • 최근 기업에서는 제품의 Life Cycle 단축과 다품종소량 생산으로 인하여 수많은 종류의 제품을 동시에 개발하고 생산하지 않으면 안 될 환경에 직면해 있다. 이러한 환경에 대응하기 위해, 좋은 제품을 개발하는 것도 중요하지만, 제품을 어떠한 방향을 연구하고 개발할 것인가는 기술혁신의 핵심과제로 인식되고 있다. 이러한 관점에서 본 연구에서는 제품의 개발 방법과 투자 방향을 결정하기 위하여 PPM (Product Portfolio Management) 알고리즘을 제안하였다. 제안된 PPM 알고리즘 분석으로 제품을 표준화형, 차별화형, 재료비검토형, 가공비검토형, 판매촉진형, 폐지형의 6가지 그룹으로 나누어 연구 개발 방향을 제시하였다. 연구 방법은 기존 연구의 포트폴리오 고찰과 R&D분야의 컨설팅 경험을 바탕으로, 알고리즘의 분석 모형을 제시하고, 적용 사례로 구성하였다.

소비자의 쇼핑가치가 패션제품 속성평가 및 브랜드 재구매의도에 미치는 영향 - 가격수준에 따른 조절효과를 중심으로 - (The Influence of Consumer's Shopping Values on the Evaluations of Fashion Product Attributes and Brand Re-purchase Intention - Focused on the Moderating Role of Price Level -)

  • 박현희;구양숙;구동모
    • 한국의류학회지
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    • 제31권2호
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    • pp.236-246
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    • 2007
  • The purpose of the current study is to investigate the underlying reasons of fashion brand repurchase intention formation based on means-end chain theory and to identify whether the price level moderates the relationships between attribute evaluation and re-purchase intention. Questionnaire data from 291 consumers who had purchase experience of casual wear during the last 6 month period through off-line retail shops were analyzed. The results showed that hedonic shopping value had a positive impact on aesthetic attribute and utilitarian shopping value also had a positive impact on physical attribute of fashion product. While aesthetic attribute had a positive influence on brand repurchase intention, physical attribute had no effect on brand repurchase intention. In addition, there was no moderating effect of price level between the links from shopping value to fashion product attribute evaluation. When casual wear companies have to devise price related strategies, they need to pay attention to diverse promotion factors except for product attributes to realize price-based differentiation.

외산제품선호경향 및 외재적 단서가 지각된 품질과 고객충성도에 미치는 영향 : 다국적기업 제품을 중심으로 (Effects of Preferences for Foreign Product and Extrinsic Cues on the Perceived Quality and Customer's Loyalty : Focused on Products of Multinational Corporations)

  • 홍성헌
    • 통상정보연구
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    • 제12권2호
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    • pp.357-381
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    • 2010
  • The purpose of this paper is to investigate the effects of consumer's preferences for foreign products and extrinsic cues such as brand, country of origin, and corporate reputation on the consumer's evaluation which includes the construct of perceived quality, and loyalty. In addition, this paper is aimed to provide Korean firms insights in strategic approaches about foreign consumers behavior. A conceptual model is developed and empirically tested against a sample of university students in Korea, who have buying experience of products from multinational firms. 290 samples were used for this analysis. Results of multiple regression analysis using SPSS 18.0 show that consumer's preferences for foreign products, brand awareness, and corporate reputation have a significant effect on the perceived quality of the product from multinational firms. The most important factor to influence the perceived quality was found to be a corporate reputation. But country of origin had not significant effect. Also it is found that both product and product related service quality are positive and statistically significant in explaining the customer's loyalty. Implications for increasing perceived quality and customer's loyalty for Korean products in the global market are discussed.

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