• Title/Summary/Keyword: Product Assurance

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Product Assurance of KSLV-II Propulsion System (한국형발사체 추진기관개발에서의 제품보증활동)

  • Cho, Sang Yeon;Seol, Woo Seok;Ko, Jeonghwan
    • Proceedings of the Korean Society of Propulsion Engineers Conference
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    • 2017.05a
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    • pp.598-602
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    • 2017
  • Korea Aerospace Research Institute has been developing 3-stage launcher KSLV-II, which can inject 1.5-ton satellite into sun synchronous orbit (SSO). For development process, Test Launch Vehicle(TLV) adopting the $2^{nd}$ and $3^{rd}$ stage of KSLV-II will be scheduled to launch in 2018. The propulsion system of TLV is composed of $2^{nd}$ stage engine system (ground type) and propellant supply system including LOX, Kerosene tanks. Until now, system integration of engineering model of TLV and delivery of qualification model have been done. In this paper, the product assurance activities for propulsion system KSLV-II will be illustrated.

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Sampling Procedures Enhancement in Government Defense Quality Assurance Procedures: Case Studies in Combat Force Support Material & Ammunition Areas (국방 품질보증 활동 강화를 위한 샘플링 방법 개선: 전투물자 및 탄약 분야 사례 위주)

  • Ahn, Nam-Su;Jeong, Ji-Sun;Jeong, Woon-Kwon;Hwang, Woo-Yull;Park, Sang-Won
    • Journal of Korean Society for Quality Management
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    • v.40 no.3
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    • pp.245-258
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    • 2012
  • Purpose: Recently, many quality issues are aroused in military forces, such as failures in K-series weapons, combat boots defects and 40mm ammunition explosion accident. To address these problems, the one and only government defense quality assurance agency, DTaQ(Defense Agency for Technology & Quality) tried to improve many quality assurance procedures and introduced new systems such as MRA(Manufacturing Readiness Assessment), TRA(Technology Readiness Assessment), and etc. However, as the amount of war supplies increasing every year, the resource(budget and manpower) for quality assurance is limited. Therefore, DTaQ had difficulty to handle the issue efficiently and effectively, and we propose the method to address this problem. Methods: The most popular quality assurance technique is a sampling method, in this research, we first review the many sampling techniques and compare the strength and weakness of each method. After then, we selected the most appropriate sampling techniques and applied the procedures in combat force support material and ammunition areas. Results: We can reduce the number of samples dramatically, thus the required amount of labor time and money can be saved. Also, the new sampling technique enforces the supplier to produce the product which meets the target value(desirable value). Conclusion: We can reduce the number of samples dramatically, thus the required amount of labor time and money can be saved. Also, the new sampling technique enforces the supplier to produce the product which meets the target value(desirable value). Lastly, since the new sampling method requires many numerical calculations, we developed a simple android OS smart-phone application which can be used easily in field.

Study on Risk-based Satellite Product Assurance and Tailoring (리스크 기반의 위성 제품보증 및 테일러링 분석)

  • Song, Sua;Chang, Young-Keun
    • Journal of Aerospace System Engineering
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    • v.12 no.5
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    • pp.76-88
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    • 2018
  • Space agencies such as NASA, ESA, and the US military provide guidelines and standards for PA(product assurance) requirements and plans. In recent years, major satellite manufacturers around the world have been mitigating PA requirements and processes by tailoring. PA tailoring has been implemented to improve the cost and schedule efficiency. PA tailoring can be accomplished based on various factors such as mission, classification of mission risk, complexity, development cost, life cycle, etc. In this study, PA tasks according to the mission risk classification proposed by NASA are investigated, and the tailoring method is suggested for the optimization of the development cost and schedule. In particular, the classification of mission risk for the satellites under development or operation in Korea is performed, and PA characteristics in accordance with mission risk are analyzed.

Impact of Internal Marketing Factors on Technological Innovation and Perceived Service Quality in Telecommunications (내부마케팅 요인이 조직의 기술혁신과 지각된 서비스 품질에 미치는 영향)

  • Jung, Gap-Jin;Hwang, Hee-Joong;Song, In-Am
    • Journal of Distribution Science
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    • v.13 no.6
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    • pp.87-96
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    • 2015
  • Purpose - Several domestic telecommunication companies have made a considerable effort to continuously grow and survive, and they have strived to thrive in the midst of mature market competition. To overcome this challenging situation and to grow continuously, while still meeting customer needs that are becoming more diverse and complicated with the passage of time, extensive support for internal marketing is essential. Without such internal support, companies face serious limitations and market roadblocks. The communication industry is a high-level service industry and a basic communications industry characteristic is its significant dependence on the employees delivering the services. Therefore, entrepreneurs in the information/communications industry, as well as existing competitors, should look to satisfy external customers through critical investment in internal customers (employees). Therefore, it is important for research to examine how internal factors influence technology innovation and service quality, which are the key drivers for companies that are seeking leading market positions. Research design, data, and methodology - The purpose of this study is to analyze the relationship of technology innovation and perceived service quality with the internal marketing factors in the communication industry and to offer suitable and effective internal marketing suggestions. The independent variables of this study are internal communication, education and training, the support of the executives, reward systems, and empowerment. The dependent variables are technology innovation and perceived service quality. Utilizing these, this paper studies the influence of internal marketing factors on technology innovation and perceived service quality. Results - The study results revealed the following. First, the identified internal marketing factors have a positive effect on technology innovation. Among the five internal marketing factors, three had a significant effect on product innovation, empowerment, the support of executives, and education and training, in this order. Second, the internal marketing factors also had a positive effect on the process innovation of technology innovation. The marketing factors, the support of executives, empowerment, internal communication, and education and training, in this order, significantly affect process innovation. Third, technology innovation had a positive effect on perceived service quality. All of the five service quality factors, namely, tangibles, reliability, assurance, responsibility, and empathy, in this order, significantly affect product innovation. Additionally, tangibles, reliability, responsibility, empathy, and assurance, in this order, significantly affect process innovation. Fourth, product and process innovation significantly affect tangibles and reliability in technology innovation. To enhance tangibles and reliability, process innovation should first be enhanced. Fifth, product and process innovation significantly affect responsibility and empathy in technology innovation. To enhance the responsibility and empathy, process innovation should first be enhanced. Sixth, product and process innovation significantly affect assurance in technology innovation. To enhance the assurance, product innovation should first be enhanced. Conclusions - According to the results, a company's internal marketing factors have a positive and significant effect on technology innovation and, further, product and process innovation have a positive and significant effect on the perceived serviced quality.

Practical Application of Reliability Growth in Automotive New Product Cycle (자동차 개발에 있어서 심리팽창이론의 적용방법)

  • Jung, Won
    • IE interfaces
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    • v.12 no.1
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    • pp.158-165
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    • 1999
  • One solution to the estimation of product reliability during the development phase is to measure reliability improvement over time and compare this improvement to previous product development progress. This paper presents the reliability growth theory and applies it to some subsystems of vehicles during their design, development and prototype testing. The data presented illustrates explicitly the prediction of the reliability growth in the product development cycle. The application of these techniques is a part of the product assurance function that plays an important role in product reliability improvement.

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A Study on the Development Stage Quality Assurance Solution based on System Engineering for Securing Producibility (양산성 확보를 위한 체계공학 기반의 개발단계 품질보증 방법에 관한 연구)

  • Kim, Seung-woo;Chin, Huicheol
    • Journal of Korean Society for Quality Management
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    • v.45 no.2
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    • pp.175-189
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    • 2017
  • Purpose: This study aims to built the manual for quality assurance at development stages based on the system engineering to prevent the lack of mass product capability in advance. Methods: This study have proposed quality baseline and review guidelines of outputs in system development stages for R&D quality assurance of Domestic weapons systems Results: We apply the this method to 21 projects of military area in 2016, and we present 1,291 supplementary requirements such as adding the missing test items. Conclusion: This method contribute to minimize the gap between the quality of development and production and reduce the configuration management effort during the initial production.

Development of Measurement Assurance Test Procedures between Calibrations (계기 검교정간의 보증시험 절차의 개발)

  • Yum, Bong-Jin;Cho, Jae-Gyeun;Lee, Dong-Wha
    • IE interfaces
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    • v.6 no.1
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    • pp.55-65
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    • 1993
  • A nonstandard instrument used in the filed frequently becomes out-of-calibration due to environmental noise, misuse, aging, etc. A substantial amount of loss may result if such nonstandard instrument is used to check product quality and performance. Traditional periodic calibration at the calibration center is not capable of detecting out-of-calibration status while the instrument is in use, and therefore, statistical methods need to be developed to check the status of a nonstandard instrument in the field between calibrations. Developed in this paper is a unified measurement assurance model in which statistical calibration at the calibration center and measurement assurance test in the filed are combined. We developed statistical procedures to detect changes in precision and in the coefficients of the calibration equation. Futher, computational experiments are conducted to evaluate how the power of test varies with respect to the parameters involved. Based upon the computational results we suggest procedures for designing effective measurement assurance tests.

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A Case Study of Quality Assurance System Design based on the Quality Function Deployment (품질기능전개를 통한 품질보증시스템 설계의 사례연구)

  • 황문영;정상윤;하승철
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.18 no.35
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    • pp.79-88
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    • 1995
  • The Quality Assurance System proposed in this study is based on the functional deployment of quality, which is an integration of the FAST(Functional Analysis System Techique) in VE(Value Engineering) and the Quality Development Method of TQC(Total Quality Control). The proposed Quality Function Deployment is proved to be an efficient tool for the consistent management of quality Assurance in every stages of product life cycle. The purpose of this study is therefore to develop practical and systematic methods for quality assurance activities, so as to satisfy the consumer's needs at the most economic level. To verify the feasibility of this approch, a case study is performed.

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PL PREVENTION PROGRAM FOR EXPORT INDUSTRIES (PL 대응책에 대한 고찰)

  • 황의철
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.9 no.14
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    • pp.35-43
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    • 1986
  • PL(product liability) is a major social, market, and economic force. The legal obligation of manufacturers and sellers to compensate for injury or damage caused by defective products is not a recent phenomenon. The concept of Product liability has been in existence for many years, but its emphasis has changed recently. This PL prevention program has shown that the two area of product quality assurance one is a PLD(product liability defense) and the other is a PLP(product liability prevention.

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