• 제목/요약/키워드: Physical culinary environment

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한국호텔 조리종사원의 물리적 조리환경이 직무만족도와 국제적 근무수준에 미치는 영향 (THE EFFECT OF THE PHYSICAL CULINARY ENVIRONMENT AND WORK CONVENIENCE, SELF-EFFICACY TO JOB SATISFACTION OF HOTEL CULINARY EMPLOYEES)

  • 나영선;정진우
    • 한국조리학회:학술대회논문집
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    • 한국조리학회 2005년도 제7차 하계 해외연수 및 국제학술대회
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    • pp.91-125
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    • 2005
  • The purpose of this study is explored the determinant of job satisfaction focused on work convenience and self-efficacy, physical culinary environment. And we have studied the structural relations among physical culinary environment work convenience and self-efficacy to job satisfaction. We find that self-efficacy and work convenience has highly effected job satisfaction compared to physical culinary environment. We conclude that the study of hotel culinary employees has provided new and important insights into the way in which people in hotel culinary behave, and we offer advice for managers to enable them to develop and to maintain a positive job satisfaction of hotel culinary employees.

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The Influence of Physical Environment on Buying-Risk Perception: Customers at Franchise Korean-Restaurant

  • Yoon, Tae-Hwan;Choi, Young-Jun
    • 한국조리학회지
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    • 제22권1호
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    • pp.153-164
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    • 2016
  • The purpose of this article was to examine the influence of physical environment on customer's buying-risk perception at franchise Korean restaurants. In this research factor analysis and multi regression analysis were used. Physical environment were divided to 3 factors and risk perception to 5 factors. Internal environment affected negatively financial risk (p<0.001), time risk (p<0.001) and psychological risk (p<0.001). External environment had negative influence on time risk (p<0.05) and psychological risk (p<0.05). And the other environment negatively affected financial risk (p<0.001), time risk (p<0.001) and psychological risk (p<0.05). According to these results, we confirmed that various physical environments influenced on the risk perception of customers. As a result, food service corporations need to deal with physical environment efficiently. And the findings of this research would help their business management to build effective service marketing strategies and to satisfy the needs of customers at franchise Korean restaurants.

외식소비자의 물리적 환경지각이 서비스품질 평가에 미치는 영향 -호텔레스토랑의 물리적 환경 변수를 중심으로- (A Study on the Influence of Physical Environment Perception to the Evaluation of Service Quality -Focused on the Factors of Physical Environment in Hotel Restaurant-)

  • 조우제
    • 한국조리학회지
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    • 제10권1호
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    • pp.203-213
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    • 2004
  • The purpose of this study is to make clear the importance of the physical environment as the factor of service evaluation and to establish the decisive factors with the expansion of the existing research model. This is also designed to suggest the administrative marketing strategies based on the customer research on the physical environment factors which can affect their shopping behavior who have visited the hotel restaurants. According to the results, it is obvious that physical environment have a great effect on service evaluation. It can be concluded that customers' satisfaction felt by physical environment gives positive influence on their shopping and they perceive the environment not individually but as a whole.

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The Relationships among Coffeehouse's Physical Environment, Self-Congruity, Positive Emotion, and Revisit Intentions

  • Kwon, Nakyung;Choi, Young Gin
    • 한국조리학회지
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    • 제20권5호
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    • pp.111-118
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    • 2014
  • This study sought to describe the relationships among physical environment, self-congruity, positive emotion, and revisit intentions in the coffeehouse setting. This study adopted second-order factor of physical environment in a structural equation model, imploying trend(fashion), cleanliness, reliability, spatial, convenience, and appropriacy as the second-order factors. The conceptual model in this study used responses from 338 college students who visited coffeehouse at least once in the past month. The proposed relationships were analyzed using SPSS 20.0 and AMOS 6.0. The results of data analysis indicated that the six secondorder factors of physical environment significantly affected coffeehouse visitor's self-congruity and positive emotion, and self-congruity as well as positive emotion significantly influenced revisit intentions. Further discussion and theoretical/practical implications of the findings along with directions for future studies are provided. In essence, the findings highlight significant role of coffeehouse's physical environment toward self-congruity and positive emotion in the formation of customer's revisit intentions in the coffeehouse context.

레스토랑 물리적 환경과 지불가격의 관계 (Relationship of Restaurant Physical Environment and Payment Price)

  • 임붕영;김형준
    • 한국조리학회지
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    • 제10권2호
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    • pp.135-148
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    • 2004
  • Research there is a place objective which searches the importance of physical environment. Namely, there is a place objective which defines the effect relationship of physical environment and payment price. The analysis result physical environment appeared in 6 items. (interia, hygiene, illumination, the color body and atmosphere, space, movement and the command installation). The item which causes a big effect in price appeared with the interia and atmosphere. The upgrade of the interia and atmosphere of the restaurant increases the price it will be able to pay letting with the customer is judged with the fact that role. Currently the restaurant service or importance of specialty knowledge of the work unit field is embossed. But, the customer pays an expense and the item which is important it will be able to create a value is showing is physical environment.

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호텔 주방의 지각된 물리적 환경이 조리 종사자의 내적 반응에 미치는 영향 (The Effect of the Perceived Physical Environments of Hotel Kitchens on Cooking Employees' Internal Responses)

  • 허준;유택용
    • 한국조리학회지
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    • 제14권4호
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    • pp.217-231
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    • 2008
  • The purpose of this study is to examine how the perceived physical environments of hotel kitchens influence cooking employees' internal responses. According to the analysis results of this study, except Hypothesis 2 which was rejected in this study, all the hypotheses were partially accepted. These results support the research hypotheses of this study that comfort, spatiality, and convenience as physical environments will have significant effects on emotional response and cognitive response. Also, equipment use as convenience had statistically significant effects on both emotional response and cognitive response whereas working environment as comfort and kitchen circulation and working space as spatiality had no effect. Therefore, kitchen environment should be set up in the direction of guaranteeing kitchen convenience to the maximum, and the further researches on the constituent factors which have no effect on emotional response and cognitive response should be proceeded continuously.

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패밀리 레스토랑의 물리적 환경이 고객만족에 미치는 영향 (The Effect of Physical Environment of Family Restaurants on Customers' Satisfaction)

  • 김기영;김성수;천희숙
    • 한국조리학회지
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    • 제13권2호
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    • pp.22-34
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    • 2007
  • We researched the previous study about the restaurant's physical environment and had made up questionnaires. The purpose of this study is to analyze the effect of physical facilities of family restaurants on customers' satisfaction. The result was as follows: First, customers visited with friends or family irrespective of days $2{\sim}3$ times a month. Second, the physical environment factors of family restaurants were interior design, interior, making atmosphere and exterior. Third, it was the interior factor(0.268), making atmosphere factor(0.353) and exterior factor(0.244) that affected customers' satisfaction in family restaurants(p<0.001). $R^2$ change was 0.659 and the regression model was suited to our study(F=56.475). To increase customers' satisfaction, the physical environment of family restaurants needs remodeling in proper time.

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Are Physical Environments, Service Quality, and Menu in Coffee Shop influencing Overall Satisfaction of College Students?

  • Kim, Hyojin
    • 한국조리학회지
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    • 제20권5호
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    • pp.124-129
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    • 2014
  • The purpose of this study is to investigate if the three selected constructs that constitutes physical environments, service quality, and importance of menu affect college student satisfaction and the number of visit to coffee shop, respectively. Frequency, reliability, factor, and multiple regression analysis were employed for the study. Most of the created variables related to physical environments, service quality, and importance of menu were found to be significant relationships with overall satisfaction and the number of visit to coffee shop. Limitations of the study and assignments for future research were discussed.

호텔 조리부의 물적자원관리에 관한 연구 (A Study on the Physical Resources Control of Cooking Department in the Hotel)

  • 진양호
    • 한국조리학회지
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    • 제2권
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    • pp.5-24
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    • 1996
  • Today, hotel industry has to consider the importance of physical resources as indispensible control factor. This study is focused on search of the directions to control effectively the physical resources. For that purpose, this study set a serious of control system. Problems is selected at the basic of that control system. Thoses are as follows. A. Control Philosophy B. Control Procedure C. Quality Control D. A line of Responsibility As a result, this study turns to a different direction on physical resources control. Those are as follows. A. Reconsideration of Control Environment B. Revaluation of Quantity required C. Reorganization of Control Effect Assessment D. Foundation of Total Control System

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물리적 환경이 레스토랑 종사원의 감정 반응과 집단응집력에 미치는 영향 (The Influence of Physical Environment on Restaurant Employees' Emotional Responses and Group Cohesiveness)

  • 전병길;강은숙;김민자
    • 한국조리학회지
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    • 제13권4호
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    • pp.256-268
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    • 2007
  • This research examines how various dimensions of physical environments influence employees' emotional responses in restaurants, and how these emotional responses, in turn, influence employees' group cohesiveness. The result of empirical research indicates that restaurant physical environments have a significant effect on employees' emotional responses, and that these psychological experiences serve as critical mediators in the physical environment-group cohesiveness relationship in restaurants. However, the effects of physical environ-ments of restaurants on employees' psychological responses varied with the dimensions of physical environ-ments. First, the effect of spatial layout and functionality on pleasure and dominance was significant, not on arousal. Second, ambient factors influence on all dimensions of emotional responses, including the arousal level. In turn, all dimensions of emotional responses have significant effects on employees' group cohesive-ness. Therefore, the result suggests that restaurants should manage(or, improve) their physical environment conditions for inducing employees' positive emotional responses.

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