• Title/Summary/Keyword: Performance management

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Exploring the Causal Relationships in the Criteria for Excellence Performance of China

  • Ma, Yizhong;Ree, Sang-Bok
    • International Journal of Quality Innovation
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    • v.9 no.3
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    • pp.145-162
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    • 2008
  • Since the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China published the GB/T19580-2004: Criteria for Excellence Performance of China, many enterprises in China have adopted the Criteria to enhance their organization business management and to assess or self-assess organization performance. On the bases of both the Criteria for Excellence Performance of China and the survey data from China Association for Quality (CAQ), this paper systematically explores the relationships among 'leadership', 'strategy planning', 'customer and market', 'information, analysis and improvement', 'resources management', 'process management', and 'performance results' by using structural equations modeling and validates some of the anecdotal beliefs in quality management. This quantitative analysis provides a guideline for organizations in China to identify causal linkage among core value of total quality management and to identify strengths, deficiency, and opportunities to enhance competitive advantages and ensure the future business success.

A Study on the SCM Partnerships Factors and Business Performance (섬유산업의 SCM 파트너십 요인과 사업성과에 관한 연구)

  • Kim, Chang-Bong;Kwon, Seung-Ha
    • International Commerce and Information Review
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    • v.10 no.3
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    • pp.221-238
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    • 2008
  • This paper examined the supply chain management partnerships factors and business performance in textile industry. To build a global network, we should consider the following critical factors such as lead-time reduction, information sharing, and inventory management. The purpose of this study is to focus on QR (Quick Response) of SCM in textile industries to clarify which of the SCM factors contribute to business performance for the SCM firms. Based on the analysis of eighth-six cases, the following results were found. First, partnerships factors of supply chain management have a positively significant influence on responsiveness of supply chain management. Second, partnerships factors of supply chain management have a positively significant influence on flexibility of supply chain management. This study suggests that partnerships are main factors for the business performance. Especially, our empirical evidence shows that capacity of firms practicing SCM, information techniques, and partnerships make the firms' business performance more responsive and flexible.

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A Case Study on the Implementation of Management System for Information Systems Operational Performance (정보시스템 운영성과 관리시스템 구축에 관한 사례연구)

  • Lee, Yong Geun;Hwang, K.T.
    • Journal of Information Technology Applications and Management
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    • v.24 no.1
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    • pp.63-79
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    • 2017
  • This study is a subsequent research results of Lee and Hwang (2015) and presents results of the case in which an information system is developed and applied for the performance management scheme proposed by the early study. This study aims to provide the organizations that want to implement and apply an effective IS operational performance management scheme with the practical alternatives that they may consider. This study first summarize the major contents of the performance management scheme proposed by the early study. Then, the processes and detailed contents in which an information system is developed in order to operate and improve the performance management scheme. The specific contents provided by the study include the system development environments and methods, system architecture, and application structure. Finally, this study summarizes the major results of the study and suggests future research directions.

COMPARISON OF THREE PCM PERFORMANCE EVALUATION SYSTEMS IN TAIWAN

  • Wen-der Yu ;Yen-ping Hsu
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.719-724
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    • 2005
  • It has been debating on the performance evaluation of professional construction management (PCM) services since its introduction to Taiwan's construction industry more than a decade ago. Several evaluation systems were proposed by previous researchers. However, there has no comparison study been conducted for the feasibility, effectiveness, and appropriateness of these systems to the performance management (PM) of practical PCM services. This paper is intended for this end to compare the existing PCM performance evaluation systems in Taiwan. A real world design/build (D/B) building project was selected for case study. The result of case study concludes and compares the pro's and con's of the three systems. At the end, it recommends strategies for selecting the most appropriate PCM performance evaluation for PCM services.

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The Effect of EAMaturity on Information Management and Performance (EA성숙도가 정보화관리 성과에 미치는 영향에 관한 연구)

  • Yi, Dong-Wook;Juhn, Sung-Hyun;Park, Chan-Uk
    • Journal of Information Technology Services
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    • v.11 no.1
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    • pp.39-58
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    • 2012
  • This study was carried out to figure out the relationship between EAmaturity, information management capacity, and information performance, and find the effect between these variables and the reciprocal causation. The study found that EAmaturity has a positive effect on information resource management and performance. In other words, the effect of input, calculation, management and utilization factors on information planning in EAmaturity showed that calculation, management and utilization factors have a significant effect on the information planning. While the effect of input, calculation, management and utilization factors on information introduction and management showed that only both calculation and utilization have a significant effect on the information management factor. It says that EAinput in EAmaturity does not play a big part in the planning stage, as well as not go through a series of process that is connected to the maturity stage by immediate field application. Consequently, EAmaturity varies from the level that EAcreates introduction and performance according to organization. This suggests that the maturity and performance can be also changed by the level that EAcreates information performance by accepting and using this capability within organization as well as the capability to introduce and fully perform the EAsystem presented in enterprise architecture framework of public sector.

The Impact of Franchise Costs at Franchise Headquarters on Corporate Permanence: The Sequential Mediating Effect of Franchisee Satisfaction and Management Performance (프랜차이즈 본부의 가맹비용이 기업영속성에 미치는 영향: 가맹만족과 경영성과의 순차 매개효과 )

  • Hee Jun CHAE ;Byeong O KANG ;Hee Won CHAE
    • The Korean Journal of Franchise Management
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    • v.14 no.3
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    • pp.37-52
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    • 2023
  • Purpose: This study is to investigate the causal relationship between franchise headquarters' franchise cost and franchise satisfaction and management performance, and to verify the structural relationship between franchise cost and corporate permanence. Research design, data and methodology: The data were collected from 200 medium-sized franchisees in Seoul and analyzed using confirmatory factor analysis (CFA) to test the validity of the measurement model and the structural equation model (SEM) to identify the impact of franchise costs on corporate performance with the Amos 28.0 program. Result: Franchise costs were found to have a negative effect on franchise satisfaction and corporate permanence. It was confirmed that franchise satisfaction had a significant positive effect on management performance and corporate permanence. Franchise costs had a sequential mediating effect on franchise satisfaction and management performance, which had a significant impact on corporate permanence. Conclusions: This study expanded the theoretical scope by applying the expectation confirmation theory to corporate transactions. In addition, the franchise headquarters proposes ways to create a culture of franchise business with trust by presenting appropriate franchise costs to improve management performance and corporate permanence through franchise satisfaction.

A Small and Medium Enterprises Sized Project Performance Management System in Management Information System Environment (MIS 환경에서의 중소기업형 프로젝트 성과관리 시스템)

  • Kim, Seok-Hun;Jung, Jin-Young;Ahn, Woo-Young
    • Journal of Advanced Navigation Technology
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    • v.13 no.6
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    • pp.964-970
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    • 2009
  • In this paper, according to the company's business objectives through the execution plan of project-specific progress and to achieve effective management of performance management in conjunction with a project management system can be developed. Goal-based Medium Enterprises Sized project performance management system eophyeong advancement of the strategic project management and corporate performance management for the systematic integration and implementation of an individual were to be applied. Organizations to perform a systematic strategy to manage the administration transparent, objective, you evaluate, say he reflects the integration and implementation of management systems between organizations and the unit responsible for the detailed performance indicators and grant to refine your business can benefit there is.

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An Efficient Cloud Service Quality Performance Management Method Using a Time Series Framework (시계열 프레임워크를 이용한 효율적인 클라우드서비스 품질·성능 관리 방법)

  • Jung, Hyun Chul;Seo, Kwang-Kyu
    • Journal of the Semiconductor & Display Technology
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    • v.20 no.2
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    • pp.121-125
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    • 2021
  • Cloud service has the characteristic that it must be always available and that it must be able to respond immediately to user requests. This study suggests a method for constructing a proactive and autonomous quality and performance management system to meet these characteristics of cloud services. To this end, we identify quantitative measurement factors for cloud service quality and performance management, define a structure for applying a time series framework to cloud service application quality and performance management for proactive management, and then use big data and artificial intelligence for autonomous management. The flow of data processing and the configuration and flow of big data and artificial intelligence platforms were defined to combine intelligent technologies. In addition, the effectiveness was confirmed by applying it to the cloud service quality and performance management system through a case study. Using the methodology presented in this study, it is possible to improve the service management system that has been managed artificially and retrospectively through various convergence. However, since it requires the collection, processing, and processing of various types of data, it also has limitations in that data standardization must be prioritized in each technology and industry.

Past Performance and Earnings Management: The Effect of Free Cash Flow

  • SARI, Martdian Ratna;DJOHANPUTRO, Bramantyo;KOUNTUR, Ronny
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.37-43
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    • 2021
  • The main objective of this study is to discuss the effect of free cash flow as a moderating variable on managers' decisions as regard earnings management. Companies with free cash flow are expected to refrain from taking opportunistic actions such as earnings management. The research used quantitative methods with sub-group moderating analysis. It is found that there is a significant relationship between past performance and earnings management, where the free cash flow is the moderating variable. The effect of past performance on earnings management is shown to slightly increase as free cash flow is considered. The findings of this study prove that earnings management is a practice that is often done by utilizing the flexibility of accounting recording and recognition mechanisms. Past performance becomes the main variable in encouraging managers to manage earnings by reducing revenue in the current period. This research can also be a reference in explaining managerial behavior and can be a reference to improving ethical human resource capabilities. This research focuses on companies in Indonesia that conduct earnings management by lowering profits as a result of declining past performance and examines aspects of free cash flow that reinforces the conduct of earnings management.

The Literature Study of the Relationship of Corporate Social Responsibility and Corporate Performance (기업의 사회적 책임과 기업성과의 관계에 관한 문헌연구)

  • Park, Seung Koo;Lee, Jae Yeon;Park, Seung Bae
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.1
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    • pp.95-110
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    • 2011
  • Since the mid-1990s, the corporate social responsibility(adhere CSR) has risen as an important issue in Korean company. We have classified 3 effects of CSR activities on corporate performance. That is, this study investigates the relationship between CSR and corporate performance, which are financial performance, marketing performance, human resource and organization performance. Previous literatures discuss how CSR activities influence on corporate performance. But they have not reached at a clear conclusion and the issue is still debate. The relationship between CSR and corporate performance is actually more complicated, so this study is to review literature of various perspective. In this study, CSR management tool proposed for effective and efficiency CSR management by literature review. A right measure is fundamental factor for effective and efficiency CSR management. This study provide fundamental tip for CSR measure using of principles of ISO 26000.