• Title/Summary/Keyword: Performance Management Systems

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An Empirical Study in the Effects of Six Sigma Project Management System on Project Balanced Scorecard (6시그마 프로젝트 관리시스템의 활용이 프로젝트 균형성과지표에 미치는 영향에 관한 실증적 연구)

  • Yang, Jong-Gon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.8
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    • pp.2068-2077
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    • 2009
  • While six sigma project management systems have been widely used as a knowledge management systems, no one has proposed an empirical explanation for impacts of project management systems on project performance. This study proposes a structural equation model of the project management system that relates learning/growth, internal growth, customer performance, and financial effects based on six sigma project performance. The relationships are investigated using data collected from a sample of green and black belts. The results indicate that there are a causal relationship with use of project management and learning/growth and internal process, internal process and customer performance, and customer and financial performance. However, there is no relationship between internal process and financial effects. The results suggest that six sigma project system could effectively be implemented as a knowledge management system to improve six sigma performance of green an black belts. This study also compares index of SEM's model fit of research model and that of alternative models for further analysis. The result shows that index of research model of index is better than that of alternative model.

A Comprehensive Model for Measuring Information Systems Performance (포괄적인 정보시스템 성과평가모형에 관한 연구)

  • An Bong-Geun;Ju Ki-Jung;Kwon Hae-Ik
    • Korean Management Science Review
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    • v.21 no.2
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    • pp.111-122
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    • 2004
  • Measuring performance of corporate information system has become one of the core issues in that development of the information system requires substantial amount of investments and the system works as a crucial leverage to enhance competitive edge. Most of the previous researches for performance of the information system have narrow and limited focus on such as the effect of user satisfaction and productivity. This paper suggests a model to measures the comprehensive performance which is classified as user scope (user involvement and satisfaction), operational scope (task productivity, task innovation, customer satisfaction, management control) and efficiency scope (financial performance), and to represent the relationship among the scopes by the path analysis model. Followings are conclusions from statistical hypothesis test of the model: (i) user involvement through user satisfaction has positive effect on all the performances in the operational scope, (ii) task innovation and customer satisfaction in the operational scope has statistically significant impact on financial performance but task productivity and management control do not. This conclusion indicates that task productivity and management control has the long term effect in nature, and evaluation of the information system has managerial implication when it Is measured in comprehensive performance which includes internal operational performances as well as financial performance.

A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance (IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구)

  • Lee, Sun-Ro;Kim, Ki-Young
    • Asia pacific journal of information systems
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    • v.17 no.3
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    • pp.79-103
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    • 2007
  • The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

A Study of the Green Management Requisites Effect on Corporate Performance (녹색경영 구성요소가 기업성과에 미치는 영향에 관한 연구)

  • Ko, Young-Hak;Chung, Young-Bae;Yoo, Woo-Sik
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.1
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    • pp.93-100
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    • 2012
  • The purpose of this study is to present the green management requisites effect on corporate performance. Corporate performance consists of customer and green performance, work satisfaction and financial performance. In order to carry out this research we obtained 175 survey sheets, inspect the twelve assumptions focused on reliability, appropriateness of the model. Validation results of hypothesis are summarized as follows. First, the green management components : system, resource/energy affect significantly to the customer and green performance. Second, the green management components : system, resource/energy influence significantly to work satisfaction. Finally, the strategy has on effect to the financial performance. This paper shows that the green management requisites have an effect on the corporate performance directly and significantly.

A Study on the Effect of Change Management for the ERP Performance in Small and Medium Companies (변화관리요인이 중소기업의 ERP도입성과에 미치는 영향 연구)

  • Park, Chy-Gwan
    • Journal of Information Technology Applications and Management
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    • v.15 no.4
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    • pp.123-136
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    • 2008
  • This study tried to find out the effect of change management on the ERP performance in small and medium size companies. Communication, BPR management, education and training were selected as independent variables which might bring an effect on ERP performances which were classified as quality and quantity one. Structure equation model was built and analyzed with AMOS 5.0 version from data gathered through 127 companies which already implemented ERP systems. The result of this study shows that all the three independent variables give positive impacts on two dependent variables, which means change management is critical when small and medium size companies want to implement ERP systems.

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A Study on case of the Quality Management System and Performance Improvement (품질경영시스템 개선 방법에 관한 사례 연구)

  • Kim Jong-Gurl;Kim Chang-Soo
    • Proceedings of the Safety Management and Science Conference
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    • 2006.04a
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    • pp.437-445
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    • 2006
  • ISO 9000 is a management standard that provides customers with assurance thu their registered suppliers have a consistent quality system to which they adhere. this paper draws on four sources to show how ISO 9000 can lead to performance improvement. 1)theories of induces innovation and improvisation 2) the literature on ISO 9000 3) a case study of a telecom company. we find that the extent to which ISO 9000 is associated with performance improvement depends on the level of its assimilation, and the degree to which an organization goes beyond the minimal requirements of the standard.

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A Study on Effects of Success Factors of Knowledge Management for Business Activity and Business Performance - Korean Manufacturing Companies and Non-Manufacturing Companies (지식경영 성공요인이 지식경영활동과 경영성과에 미치는 영향에 관한 연구 - 국내 제조기업과 비제조기업을 중심으로)

  • Kang, Byung-Young;Kim, Eun-Jung
    • The Journal of Information Systems
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    • v.16 no.2
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    • pp.145-169
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    • 2007
  • The purpose of this research is to investigate success factors of knowledge management in Korea companies. The research scheme was experimented through a questionnaire survey answered by 87 companies. The research model was composed of five groups : 1) CEO support and business strategics, 2) organization culture 3) information technology characteristic of knowledge workers 4) a reward and performance measurement 5) knowledge management system. The results of this research indicated that the CEO support and organization culture are important factors for knowledge activities. The information technology characteristic of knowledge workers and a reward have small effects for knowledge activities. Manufacturing companies and non-manufacturing companies need different knowledge management strategies. The results of this study will be helpful for the success implementation of knowledge management in Korean companies.

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A Study on Performance Reliability Analysis Device of Primary Battery (1차 전지의 성능 신뢰도 분석 장치에 관한 연구)

  • Kim, Yon Soo;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.2
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    • pp.70-76
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    • 2014
  • In industrial situation, electronic and electro-mechanical systems have been using different type of batteries in rapidly increasing numbers. These systems commonly require high reliability for long periods of time. Wider application of battery for low-power design as a prime power source requires us knowledge of failure mechanism and reliability of batteries in terms of load condition, environment condition and other explanatory variables. Battery life is an important factor that affects the reliability of such systems. There is need for us to understand the mechanism leading to the failure state of battery with performance characteristic and develop a method to predict the life of such battery. The purpose of this paper is to develope the methodology of monitoring the health of battery and determining the condition or fate of such systems through the performance reliability to predict the remaining useful life of primary battery with load condition, operating condition, environment change in light of battery life variation. In order to evaluate on-going performance of systems and subsystems adopting primary batteries as energy source, The primitive prototype for performance reliability analysis device was developed and related framework explained.

An Empirical Study on the Influence of Environmental, Organizational, IS Characteristics on the Organizational Balanced Performance of SCM Systems (환경, 조직, 정보시스템 요인이 공급사슬관리(SCM) 시스템의 균형적 기업 성과(BSC)에 미치는 영향 연구)

  • Moon, Tae-Soo;Kang, Sung-Bae
    • The Journal of Information Systems
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    • v.17 no.2
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    • pp.1-26
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    • 2008
  • SCM is one of the important key issues in Internet-based business environment. This study intends to suggest a research model to measure the influence of environmental, organizational, information technology factors on organizational performance using the four perspectives of balanced scorecard (BSC). 9 independent variables and 4 dependent variables were adopted from existing literature review. 103 companies data were collected by survey. Four hypotheses in this study were generated to analyze the positive relationship of environmental, organizational, information systems on organizational performance with 4 perspectives of BSC. The results of hypothesis testing show as follows. First, organizational performance of learning and growth perspective has a positive influence of IS maturity, process innovation, top management support, use of SCM package, IS interoperability, and objectives sharing. Second organizational performance of infernal process perspective has a positive influence of process innovation, IS interoperability, objectives sharing, top management support, use of SCM package, competitiveness, and IS maturity. Third, organizational performance of customer perspective has a positive influence of IS interoperability, objectives sharing, process innovation, IS maturity, competitiveness, and use of SCM package. Finally, organizational performance of financial perspective has a positive influence of process in innovation, use of SCM package, IS maturity, objectives sharing, IS interoperability, and top management support. The contribution of this study is that it provides a conceptual framework and empirical evidences of the causal relationship between environmental, organizational, IS factor and organizational performance with 4 perspectives of BSC.

Design and Implementation of Mobile-Based Performance Evaluation Management System (모바일 기반 수행평가 관리 시스템 설계 및 구현)

  • Park, Ki-Hong;Lee, Jin-Kwan
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.37-44
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    • 2011
  • Recently, as smartphones are quickly spread to the general public, there are making a difference for use of information and communication methods. In this paper, mobile-based Performance Evaluation Management System(PEMS) that can make middle and high school teachers efficiently manage tasks of performance evaluation was implemented. That were applied to the performance evaluation of teachers. As a result, the tasks of teachers in the performance evaluation was reduced and teachers are able to concentrate on the guidance for students.