• Title/Summary/Keyword: Parking satisfaction

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POST-OCCUPANCY EVALUATION (POE) AFTER THE EXPANSION OF AN APARTMENT PARKING LOT

  • Park, Jin-Gu;Oh, Kyung-Taek;Ryu, Gyu-Seok;Jung, In-Su;Lee, Chan-Sik
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1559-1563
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    • 2009
  • Despite the serious lack of parking lots, studies on parking lot expansion are insufficient; research on users' satisfaction following parking lot expansion is practically nonexistent. Therefore, this study sought to provide basic data for the parking lot expansion of old apartments by comparatively analyzing users' satisfaction before and after the parking lot expansion through a questionnaire survey that targeted residents benefiting from the expanded parking lot. Results revealed a low post-occupancy satisfaction with the parking lot expansion despite the parking lot expansion and improvement of the parking lot environment. This was because the parking lot was not expanded up to the second basement floor due to the lack of appropriate parking space. Other factors included the construction cost burden and lack of connectivity of the basement parking lot with elevators. The results actually raise the need for the establishment of an optimally suitable expansion plan and development of method and technology requiring lower cost and shorter construction period in the design and construction processes for parking lot expansion. Through post-occupancy evaluation (POE) after parking lot expansion, this study quantitatively identified the problems associated with the parking lots of old apartments and ensuing expansion effects. The findings in this study can be used as basic data to seek a suitable diagnosis and evaluation method for the parking lots of old apartments.

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Study Analysis of Big Box Retailer Parking Lot User's Satisfaction (대형 할인매장 주차장 이용만족도의 영향요인 분석)

  • Lim, Joon-Bum;Lee, Soo-Beom;Sung, Jung-Gon;Park, Jun-Tae
    • Journal of the Korean Society of Safety
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    • v.27 no.4
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    • pp.128-133
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    • 2012
  • This research has analyzed factors affecting customers' satisfaction when they use parking lots of big retailers so that, in case of constructing, operating or managing such retailers, proper measures can be come up with. The analysis has been implemented on the basis of survey, and influence factors including entry/exit lamp, parking cars' traffic flow, parking type, pedestrians' movement after parking and safety. Parking lot users' satisfaction has been analyzed by using the Structural Equation Modelling and, as a result of it, in case of a detached or single building, pedestrians' movement flow after parking contributed the most to the users' satisfaction, while, in case of multipurpose complex, parking cars' traffic flow has the most influential factor. It is interpreted that users of a single building put a bigger emphasis on entry to the shop and their way back to the parked area after their shopping while customers of multipurpose complex might have various purposes of visiting the place and there are relatively more cars so that they put more emphasis on traffic counterflow, other cars and pedestrians.

A Study on the Physical Quality Indicators and the Users' Satisfaction of Parking Space in Apartment Housing Estates, built in 1994-1998 (공동주택단지 주차공간의 정량적 계획특성과 이용자만족도에 관한 연구 - 1990년대 사례를 중심으로 -)

  • Kim, Gi Soo
    • KIEAE Journal
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    • v.8 no.6
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    • pp.39-46
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    • 2008
  • The purpose of this research is to analyze the planning characteristics based on the physical quality indicators and the users' satisfaction of parking space in apartment housing through the case study of 36 housing estate samples which were built in 1994-1998. The contents of this research consists of three main parts. The first part is to analyze the characteristics of residential environment based on the quality indicators of parking space in apartment housing. The second part is to analyze the correlation of quality indicators of parking space and development conditions in apartment housing. The third part is to analyze the correlation of users' satisfaction and physical quality indicators of parking space, and to propose the planning methods which increase the quality of residential environment of parking space in apartment housing.

A Case Study on the Analysis of Parking Characteristics and Policy Implementation Plan by User Group (이용자 그룹별 주차특성 분석과 정책 실행방안에 대한 사례 연구 )

  • Shung-Jun Lee;Yong-Han Woo
    • Journal of the Korean Society of Industry Convergence
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    • v.27 no.5
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    • pp.1279-1288
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    • 2024
  • This study selected the town area where parking problems occur. Parking lot users were divided into groups and parking consciousness was investigated. The statistical significance of each group was tested. This is a case study to reflect this result in the establishment and implementation of parking policies. The user group was divided into four, and a total of 264 people were surveyed. The user group was set as an independent variable, and current and future satisfaction was set as the dependent variable. Statistical significance was tested by conducting analysis of variance and paired sample t-test. The analysis results are as follows. By user group, the change in satisfaction score for improvement compared to the current was the largest in the group of visitors and shop owners. By item, improvement is required in the order of additional construction of parking spaces, strong crackdown on illegal parking, and free or reduced parking fees.

A Study on the User Satisfaction of Type of Parking Lot in Apartment Complex by Structural Equation Modeling (구조방정식을 이용한 아파트 단지의 주차장 유형별 이용만족도에 관한 연구)

  • Kim, Ki-Hyuk;Han, Min-Keun
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.32 no.3D
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    • pp.197-203
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    • 2012
  • This study made an attempt to investigate the influential factor and relationship between the type of parking lot and user satisfaction. The types of parking lot in Apartment complex considered in the research is categorized into three types : ground, underground, and combined. A questionnaire survey has been conducted for apartment complex residents to collect research data which has been used for structural equation modeling. The study result tells that the factors of accessibility, safety for pedestrians and cars, environment which are security and cleanness, and convenience are found to be influential for user satisfaction to the type of parking lot and accessibility is seen as the most influential factor among them. The crucial characteristics for user satisfaction by each type of parking lot have also been suggested such as convenience for ground parking lot, accessibility for combined type, and safety for underground type.

A Study on Inhabitants' Mental Survey for Apartment House's Underground Parking Lots (공동주택 지하주차장 계획을 위한 거주자 의식조사연구)

  • Jeong, Young-Suk;Cho, Sung-Woo;Oh, Se-Gyu
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2009.04a
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    • pp.113-117
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    • 2009
  • By statistics in August, 2007, currently Korean motors registration number broke through 16 million units. The demand of motors is being increased as time goes on and the demand of parking lot within apartment complex is increased together. Therefore, it is inevitable to expand underground parking lots. Underground parking lots have relatively weaker environment than the ground and physical/psychological problems as distance far away from the main building, fear for vehicle damage and crimes, impure air, darkness and closed feeling take place. Underground parking lots also occupy a lot of area ratio within apartment complex and have a lot of effects on other facilities. Therefore, underground parking lots are neglected for all that underground parking lots have deep relations with satisfaction for public space within apartment complex. Accordingly, the purpose of the study is to make reference materials when underground parking lots are planned by grasping satisfaction of underground parking lots through inhabitants'mental survey and surveying preferential location and requirements of parking lots.

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A Study on Parking Characteristics in University Campuses (대학캠퍼스 내 주차특성에 관한 연구)

  • Oh, Seung Hwoon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.34 no.2
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    • pp.537-547
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    • 2014
  • Parking infrastructure in university campuses has been inadequately developed in spite of rapid increase in car ownership of professors, staffs and students. However, only a few researches have been conducted domestically and overseas to identify and solve the problem. Thus, in this study owner drivers in 16 campuses located in Seoul Metropolitan Area were interviewed to figure out what they thought were important factors and how much they were satisfied when they were using parking lots in campuses. The questionnaires of the survey included economy, accessibility, convenience, punctuality, safety and informativeness. The Importance-Satisfaction Analysis was conducted based on the survey. And the parking characteristics of university campuses were compared based on the levels of importance and satisfaction calculated by ISA. Lastly, criteria of establishing campus parking management guideline were suggested as well.

Fuzzy Inference System Architecture for Customer Satisfaction Service (고객 만족 서비스를 위한 퍼지 추론 시스템 구조)

  • Kwon, Hee-Chul;Yoo, Jung-Sang
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.1
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    • pp.219-226
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    • 2010
  • Recently most parking control systems provide customers with various services, but most of the services are just the extension of parking spaces, automatic parking control system and so on. It is essential to use the satisfaction degree as the extent that customer are satisfied with parking control system to improve the quality of the system services and diversify the system services. The degree of satisfaction is different from customer to customer in same condition and can be represented as linguistic variables. In this paper, we present therefore a technique that quantify how much customer are satisfied with parking control system and fuzzy inference system architecture as a solution that can help us to make a efficient decision for these parking problems. In this architecture, inference engine using fuzzy logic compares context data with the rules in the fuzzy rule-based system, gets the sub-results, aggregates them and defuzzifies the aggregated result using MATLAB application programming to obtain crisp value. Fuzzy inference system architecture presented in this paper, can be used as a efficient method to analyze the satisfaction degree which is represented as fuzzy linguistic variables by human emotion. And it can be used to improve the satisfaction degree of not only parking system but also other service systems of various domains.

A Basic Study for Calculating Appropriate Number of Parking Lots at University Hospital in Metropolitan Area (수도권 대학병원의 적정 주차대수 산정을 위한 기초적 연구)

  • Kwon, Soonjung;Seo, Junghyuk;Choi, Byungdeuk
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.17 no.3
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    • pp.27-33
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    • 2011
  • The purpose of this study is to propose reasonable standards related to securing the number of parking lots of university hospital in Korea. High proportion of visitors use their cars in order to receive consultation and treatment from doctors and feel the shortage of parking capacity of hospital, resulting to the low satisfaction level in using hospital. Of course, every hospital meets the parking regulation of the government. Therefore it is necessary to consider another parking demand factors besides the parking regulation of the government in order to secure proper number of parking lots in hospital. This study proposes number of hospital beds, vicinity of public transportation, number of doctors and staffs of hospital, and peak time parking demand as the parking demand factors.

Differences of Satisfaction between Patients and Hospital Employees with Medical Care Services in the General Hospital (환자와 병원종사자간의 의료서비스 만족도 차이분석 -종합병원을 중심으로-)

  • 김순재
    • Journal of Families and Better Life
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    • v.17 no.1
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    • pp.73-86
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    • 1999
  • The aim of this study is to suggest theoretical foundations on which hospital employees could estimate medical care services not in the position of providers but consumers. For this purpose this study compares satisfaction of providers but consumers. For this purpose this study compares satisfaction of patients with medical care service with that of hospital employees. 287 patients and 261 employees in three university hospitals in Daegu were selected as samples of investigation and asked questions. Statistical analysis was taken using SAS package. The result of this study are as follows. 1) Among the five fields of medical services patients and hospital employees have different views in doctor hospital staff(except doctor) treatment system availability service but parking service 2) Hospital employees overestimate the level of medical care services compared with patients 3) Demographical variables make a difference in medical satisfaction 4) In satisfaction-evaluation after r ceiving treatment medical system service is influential variables in both patients and hospital employees. And in patient group doctor service is following variables while availability and parking service is influential variables in employees.

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