• Title/Summary/Keyword: Parent Service

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Perception of Uncertainty and Satisfaction for Nursing Service of Children's Parents Visiting to Pediatrics Outpatient Department and Emergency Room (소아과 외래와 응급실 내원 아동 부모의 불확실성 인지와 간호서비스 만족도)

  • Oh, Jin-A
    • Korean Parent-Child Health Journal
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    • v.13 no.1
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    • pp.35-43
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    • 2010
  • Purpose: This study was a descriptive research to provide fundamental data in ensuring a high quality of nursing service needed by children's parent according to perception of uncertainty and care satisfaction of them between pediatric outpatient department and emergency room. Methods: For this study, 192 children's parents were questioned in a general hospital located in Busan from August 1 to 31. 2009. The collected data were scored by use of frequencies, $x^2$ test, t-test, AONVA, Pearson's correlation coefficient via SPSS/WIN 17.0. Results: With the compare of characteristics related to children's parents visiting emergency room and pediatric outpatient department, there were statistically significant difference in relation and age of parent, main caregiver, cause of arrival, and waiting time from arrival to procedure. The perception of uncertainty for parent in the emergency room showed significant difference to outpatient department. In nursing service, the highest score was category of professional skill and technic. In addition, overall parents' perceptions on providing information showed lower than any other nursing service. Last but not least, a significant correlation indicated between the perception of uncertainty and satisfaction of nursing service. Conclusion: Efforts to improve parent satisfaction for nursing service are needed to decrease their perception of uncertainty. Providing information and communication by nurses are necessary to improve quality of nursing service.

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Developmental Alternatives and Effective Information Service System of Education and Counseling for Single-Parent Families (한부모가족을 위한 교육 및 상담 활성화 방안 및 효율적 정보전달체계 연구)

  • 김경신
    • Journal of the Korean Home Economics Association
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    • v.41 no.7
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    • pp.73-89
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    • 2003
  • The purposes of this research were to investigate the conditions of education and counseling for single-parent families and to propose developmental alternatives and effective information service system. For these objectives, the concurrent-type program for single-parent families that emphasized communication skills, psychological strategies, and the importance of family relationships was constructed. The effectiveness of the program was evaluated by pre-, post test through 163 single parents and their children and it was analyzed by paired t-test. The results suggested that the program was effective in improving self-esteem, satisfaction of life and communication. Several programs for single-parent families using on-line or off-line were analyzed and more effective alternatives were proposed. For improving of wellbeing of single-parent families, the welfare system must be changed to cooperation with other institutions and systematic information service network.

Parent Satisfaction with Inpatient Hospital Services in Children's Hospitals (아동전문병원 입원환아 부모의 병원서비스 만족도)

  • Jeong Yong Sun;Kim Jin-Sun
    • Child Health Nursing Research
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    • v.11 no.3
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    • pp.273-281
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    • 2005
  • Purposes: The purposes of this study were to evaluate parent satisfaction with inpatient hospital services in children's hospitals and to identify variables related to parent satisfaction. Method: A descriptive correlation study was conducted. Parents of 165 children who were inpatients in two children's hospitals participated in the study. Data were collected using structured questionnaire at the time of discharge. For statistical analysis, t-test, ANOVA, and Pearson correlation analysis were used. Results: The highest parent satisfaction domain was nursing service, and the lowest parent satisfaction domain was hospital service and accommodations. Parents were less likely to be satisfied with hospital facilities, equipment, noise and cleaning and less likely to be satisfied with the lack of information they received and with the lack of communication with health care professionals. Parents with longer length of stay and with older children reported higher satisfaction than their counterparts. Moreover, parent satisfaction was related to their intention to revisit and related to intention to recommend this surveyed hospital over others. Conclusions: Efforts to improve parent satisfaction in children's hospital service and accommodation are needed to improve the quality of health care. Communication by health care professionals with parents and a partnership between parents and health care professionals are necessary to improve quality of care.

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Parent-teacher differences in the perception of parental expectation and satisfaction on the use of child care service (부모들의 보육시설 이용기대와 만족도에 대한 부모-교사간의 지각차이)

  • Lee, Joo-Yeon;Lee, Sa-Ra
    • Korean Journal of Human Ecology
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    • v.15 no.6
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    • pp.905-917
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    • 2006
  • The purpose of this study was to examine what parents really want to daycare center and how much they are satisfied with the daycare service they use. This study also explored how exactly daycare teachers recognize the parental needs and satisfaction on daycare service. One hundred and seventy one parents who send their child to a daycare center in Seoul, and one hundred and thirty five teachers from the same daycare centers participated in this study. Parents were asked about their needs and expectation on daycare service and the degree of satisfaction on the daycare center (including educational facilities, teacher's role, specific programs, etc.). Teachers provided answers about their understanding on what the parents want and how much parents are satisfied with their daycare center. Results revealed that parents are generally satisfied with the daycare service such as educational programs and educational facilities and teachers' role conducting. However, some parent-teacher differences were found in their perception on the levels and domains of parental expectation and satisfaction with daycare service. The parent-teacher differences would give very practical tips for teachers, who plan and conduct everyday daycare programs and actually interact with children in the setting for better daycare service.

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Awareness and Satisfaction on the School Food Service by Elementary Students and Parents in Incheon City (인천 지역 초등학생과 학부모의 학교급식에 대한 인식 및 만족도)

  • Kim, Ho-Yeon;Kim, Myung-Hee;Lee, Je-Hyuk
    • The Korean Journal of Food And Nutrition
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    • v.31 no.3
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    • pp.355-366
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    • 2018
  • The aim of this study is to investigate the awareness and satisfaction level of school meal services by elementary school students and their parents. Approximately 97.2% of student-subjects have agreed on the necessity of a free meal service for school lunch; 44.3% of student-subjects voiced the need to provide free meal services in order to eliminate discrimination of low-income students. Over one-third of student-subjects (36.7%) cited nutrition as the main benefit of providing a free meal service. The majority of parent-subjects (95.1%) have recognized the need for a free meal service in school; approximately 37.3% of parent-subjects responded to need the free meal service in order to eliminate the discrimination of impoverished students. Both student- and parent-subjects expressed a high level of satisfaction with the quality of ingredients and the type of soup/nutrition provided. Student-subjects insisted on better food hygiene and a new menu, but cited the noisy cafeteria as a problem associated with school meal services. In addition, approximately 56.5% of student-subjects responded to the need for nutritional education in school. Parent-subjects were primarily concerned with hygiene regarding the preparation of school meal services, noting the temperature of foods as the biggest problem in school meal services. The majority of parent-subjects (88.1%) responded to the need for the nutritional education in school. Results of this survey indicate that school meal services can be improved by increasing menu options and increasing food hygiene.

Expectation and Satisfaction of Parents with Inpatient Hospital Service (입원 아동 부모의 병원서비스 기대수준과 만족도)

  • Choi, Eun Kyoung;Kim, Sun Hee;Jung, Song Yi;Cho, Eun Hee;Choi, Kyung Sook;Sim, So Jung;Mok, Mi Soo;Kang, Eun Kyung;Cho, Youn Kyoung;Byun, Eun Sook;Kim, Kyung Hee;Yoo, Il Young
    • Journal of Korean Clinical Nursing Research
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    • v.17 no.2
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    • pp.228-238
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    • 2011
  • Purpose: The purpose of this study was to investigate parent expectation and satisfaction with respect to pediatric inpatient care and to identify the variables related to parent satisfaction. Methods: The study was conducted in pediatric wards of a tertiary children's hospital in Korea. The participants were 361 parents of children who were inpatients. Data were collected using a structured questionnaire (The Pediatric Family Satisfaction Questionnaire) at the time of discharge. Results: The highest parent expectation domain was medical service. The parents were most satisfied with nursing service and least satisfied with general hospital service and accommodation. The parents expressed lower satisfaction with hospital facilities, equipment, noise, cleanliness, and communication by health care professionals. Parents with younger children reported higher expectation from the complete hospital service and those who had a longer length of stay reported higher expectation from the nursing service. Conclusion: To improve the quality of hospital services, we need to understand parent expectation and improve and provide clear communication. In addition, the general hospital service and accommodation should not be overlooked for improvement.

A Study of College Students' Familism and Awareness of Parent-Supporting (대학생의 가족주의가치관과 부모노후의 부양의식에 관한 연구)

  • Lee, Eun-Kyung
    • Journal of the Korean Home Economics Association
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    • v.37 no.1
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    • pp.45-65
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    • 1999
  • The purpose of this study is to investigate the trend of the familism and the awareness of parent-supporting, showing how personal background variables affect the familism and how the familism affect the awareness of parent-supporting, The data were collected from May 20, 1998 till June 5, 1998 for 621 college students consisted of 300 male strdents and 321 female students. SOSS-PC was used for data analysis, and the data were tested by ANOVA, t-Test, Pearson's Correlation, Multiple Regression Analysis, and Duncan Test. The major findings are as follows: 1) The college students' familism generally tends to show low scores (M=2.79), indicating the modern familism-individualism. 2) The college students' awareness of parent-supporting is reported to be high(M=4.23); the highest awareness of parent-supporting is financial supporting, the next is service supporting, then emotinal supporting. 3) For personal background variables, male students rather than female students, the students who have parents with more monthly income, and those who have experience in living with grandparents tend to have more traditional familism. 4) Older students, the students with more traditional familism, those who find more satisfaction in family relations, and male students rather than female students tend to show higher awareness of parent-supporting. 5) In causal relations among the personal background variables, the familism, the awareness of parent-supporting, the variables with a significant impact on the familism are gender, parents' monthly income, and experience in living with grandparents, in order of impact. Age, the familism, satisfaction in family relations, and gender, in order of impact, affect the awareness of parent-supporting. Especially, the familism has the highest correlations with the awareness of financial, emotional, and service supporting, and shows considerable causal impact on the awareness of parent-supporting in general. That is to say, the more the familism, the more the awareness of the parent-supporting.

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Perception Research on Providing for NEIS Student and Parent Services based on Smartphone (스마트폰 기반 나이스 학생·학부모서비스 제공을 위한 인식조사)

  • Sung, Young-Hoon
    • The Journal of the Korea Contents Association
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    • v.13 no.4
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    • pp.497-507
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    • 2013
  • According to increasing smartphone users, Public mobile services is expanding across all areas, including education. We have to prepare NEIS(National Education Information System) student and parent service based on smartphone that provide information about student's school life for the smartphone users. Therefore, in this paper, we conducted an online questionnaire survey for student and parent. User's perception for existing services were analyzed by factors of content availability, service utilization, and user affinity. Reliability analysis of the collected data, the results of correlation analysis, and multiple regression analysis were found reliable. The user affinity factor have the most significant impact on user satisfaction and intention to user smartphone service. Consequently, the study stresses a measure of NEIS student and parent service based on smartphone and public education information service through the perception analysis of these.

Parents' Perception on Using Agricultural Products in School Food Service Operations (학교급식에서 사용되는 식재료에 대한 학부모의 인식조사)

  • Yang, Il-Seon;Lee, Bo-Suk;Lee, So-Jeong;Kim, Hye-Yeong;Lee, Hae-Yeong;Jeong, Hyeon-Yeong
    • Journal of the Korean Society of School Health
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    • v.19 no.2
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    • pp.37-47
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    • 2006
  • Purpose : This study was to performed to investigate on the knowledge, atitues of Parents toward the use of food materials at school fod service and to provide schol mea l management with basic data to improvement of food purchasing guideline Methods rents who have children atending in elementary school or midle, high schol. The questionnaires we re administered from July to September, 2003. For the statistical analysis, SPS(12.0) was used to conduct th e descriptive analysis.Results : The results were as folows: seventy percent of the parents important. 'nutrition' and 'education' was next. Most parents wanted using food products produced in Korea for the safe and students' health. But 60% said it could not purcha se because of expensive price. About consuming regional agricultural products for school food service, 90% of parent welcomed.Conclusion quality and purchasing criteria ned to be developed for helping parent to do fod inspection. the parent should improve their knowledges on the food quality stadards. This result sugests that efective fod supply system in school food service of central goverment and autonomy also should be prepared.

The Effect of Foodservice Brand Extentsion on Purchase Intention - Focusing on the interactions among Parent-brand Attitude, Fit and Perceived Risk (외식 브랜드 확장 시 구매의도에 미치는 영향 : 모 브랜드 태도, 적합성, 지각된 위험과의 상호작용을 중심으로)

  • Seo, Kyung-Hwa;Lee, Soo-Bum
    • Culinary science and hospitality research
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    • v.17 no.1
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    • pp.93-109
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    • 2011
  • This study explores the effect of parent-brand attitude on the purchase intention of an extended brand for expanding a foodservice brand and the interaction effect between parent-brand attitude and perceived risk by fit for the purchase intention of an expanded brand using the proof analysis. As a result, the main effects among parent-brand attitude(F(1,295)=12.012, p<0.01), fit(F(1,295)=17,758, p<0.001), perceived risk(F(1,295)=12.570, p<0.01) and the purchase intention of an expanded brand were significant statistically. Also, for the purchase intention of an expanded brand, not only the effect of interactions between parent-brand attitude and perceived risk(F(1,295)=5.782, p<0.05) but the effect of interactions among parent-brand attitude, fit and perceived risk(F(1,295)=6.068, p<0.05) were significant. In addition, there was difference between parent-brand attitude to purchase intention and the interaction effect of perceived risk by the fit of an extended brand.

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