• 제목/요약/키워드: Overall Work and Job Satisfaction

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의과대학 임상교수 직급에 따른 일과 삶의 균형 차이 (Differences in Clinical Professors' Work-Life Balance by Position in Medical Schools )

  • 김유라;이환호;윤소정
    • 의학교육논단
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    • 제25권1호
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    • pp.45-54
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    • 2023
  • We investigated the work-life balance of clinical professors in charge of patient care, research, and education at medical schools and the demand for work-life balance support according to position (professor, associate professor, or assistant professor). In total, 163 clinical professors completed the consent form and participated in the study. They filled out an online survey consisting of questions about essential characteristics, a work-life balance test, stress, burnout, work-life satisfaction, and work-life balance support needs. We analyzed the results by analysis of variance and cross-tabulation using IBM SPSS ver. 23.0. Differences were found in work-life balance, stress, burnout, and satisfaction with life and work by position. The requirements for support for work-life balance also varied by professional status. Professors had a higher balance between life and work than associate professors or assistant professors. The specific requirements for work-life balance support were also slightly different for each position. Overall, there was a high demand for work process simplification and efficiency for work support, flexible working hours and sabbatical years for family and leisure, and career management consulting and training support for growth. Assistant professors and associate professors had a lower level of work-life balance than professors, as well as higher levels of stress and burnout. Professors' job satisfaction was also higher than that of the other groups. Based on the results of this study, we hope that a healthy work environment can be established through work-life balance support suitable for clinical professors' positions.

업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

외식업 경영주의 직업만족도 및 경영의식 조사연구 - 경남지 역을 중심으로 - (Job Satisfaction and Business Attitude of Restaurant Owners - Focused Mainly in the Gyeone-nam Area -)

  • 윤지영;문혜경
    • 대한지역사회영양학회지
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    • 제8권4호
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    • pp.610-620
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    • 2003
  • The purpose of this research was to analyze the job satisfaction and business attitudes of restaurant owners in order to explore solutions for improving restaurant management. The results were as follows : 1) The motive for starting a restaurant business was vocational aptitude \longrightarrow possibilities \longrightarrow good income : 2) In terms of job satisfaction, most respondents were satisfied with both the work itself and the income. It was also observed that the younger owners were more satisfied with their jobs than the older owners : 3) Increased costs, including labor and food costs, was indicated as the biggest problem in restaurant management. Respondents also perceived labor shortage as one of the most difficult problems. Men were more likely than women to consider the following problems as being more serious: rent, financial problems, taxes, regulation restrictions, menu development and customer complaints. It was found that as the size of the restaurants grew, the respondents perceived the shortage of labor as the hardest part of running a business : 4) Respondents agreed that employing good foodservice workers was the most important part of foodservice management. Owners also believed that they needed more research time for menu and service development 5) To be successful, the restaurant owners paid the most careful attention to food taste. Service, sanitation, and menu development were also emphasized. Respondents stressed the focus on service, good relationships, diligence, and faithfulness in order to be a good restaurant owner. The results of this research suggest that restaurant owners should have more professional conscientiousness to succeed in their own businesses, as well as improve the quality of the foodservice industry. Other important aspects related to the overall improved quality of the foodservice industry are: the continuation of government support, the enlargement of educational opportunities and greater respect for foodservice employees. (Korean J Community Nutrition 8(4) : 610-620, 2003)

A Study on Work Intensity, Work-Life Balance, and Burnout among Korean Neurosurgeons after the Enactment of the Special Act on Korean Medical Residents

  • Kim, Tae Gon
    • Journal of Korean Neurosurgical Society
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    • 제64권4호
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    • pp.644-664
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    • 2021
  • Objective : Since the enactment of the Special Act on Korean Medical Residents, neurosurgeons working at training hospitals have been performing the duties of residents, in addition to their existing patient care responsibilities, which include surgery, education, and research. This study explores the relationships between work intensity, work-life balance, and burnout experienced by Korean neurosurgeons. Methods : The participants (n=451) were neurosurgeons working at training hospitals throughout Republic of Korea. Data on socio-demographic characteristics (including objective and subjective work environment), work intensity, work-life balance, and burnout were gathered using self-report questionnaires completed between March 1 and December 20, 2019. The data were analyzed using descriptive statistics, independent samples t-tests, one-way analysis of variance, Pearson's correlations, and multiple regression analysis. IBM SPSS Statistics for Windows, version 25 (IBM Corp., Armonk, NY, USA) was used for the analyses. Results : The work intensity, work-life balance, and burnout levels of neurosurgeons were 3.95, 3.57 (on a scale from 1 to 5) and 4.60 (on a scale from 1 to 7); and 280 (62.1%) of 451 neurosurgeons were found to be experiencing burnout. By controlling for the socio-demographic characteristics, the effects of work intensity and work-life balance on burnout were analyzed. Work intensity (B=0.314), work-life balance-family and leisure (B=0.216), work-life balance-growth (B=0.147), job stress (B=0.133), and satisfaction with human relationships (B=-0.069) were shown to be significant (all p<0.05), and they were found to affect burnout in the abovementioned order. The overall explanatory power was 58.3% (p<0.05), and the explanatory power with the addition of independent variables such as work intensity and work-life balance was 14.5% (p<0.05). Conclusion : This study showed that Korean neurosurgeons working at training hospitals experienced a high level of work intensity and job stress, and low work-life balance. Additionally, nearly half of the neurosurgeons were found to experience burnout related to factors such as work intensity, work-life balance, job stress, and satisfaction with human relationships. In particular, these factors seem to have deteriorated further after the implementation of the Special Act on Korean Medical Residents. These very high levels of burnout among Korean neurosurgeons who care for patients with both brain and spinal diseases may have a very important impact on patients' health. Therefore, it is recommended that the Korean Neurosurgical Society and the Korean government make efforts to improve the factors that affect burnout among Korean neurosurgeons.

한국어판 치과위생사의 직무만족 측정도구의 타당도와 신뢰도 (Validity and Reliability of the Korean Version of Dental Hygienist Satisfaction Survey)

  • 임순연;박지현
    • 융합정보논문지
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    • 제9권9호
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    • pp.219-228
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    • 2019
  • 본 연구는 직무만족 측정도구를 국내 실정에 맞게 수정하여 치과위생사의 직무만족을 평가 할 수 있는 도구를 개발하고 타당도와 신뢰도를 평가하고자 시행하였다. 직무만족 원도구의 54문항을 번역하여 내용타당도와 내용분석을 통해 총 35문항을 삭제하여 총 24문항으로 확정되었다. 연구결과 탐색적 요인분석에 의해 전반적인 만족, 소득, 환자관계, 직업적 시간, 개인시간, 실무관리, 진료활동, 동료관계로 구분되었다. 확인적 요인분석을 통한 모형의 적합도는 대체로 기준에 충족하였다. 내적 일관성을 검증한 결과 Cronbach's ${\alpha}$은 전반적인 만족 0.918, 소득 0.833, 환자관계 0.804, 직업적 시간 0.675, 개인시간 0.939, 실무관리 0.739, 진료활동 0.757, 동료관계 0.742로 나타나 신뢰할 만한 수준의 측정도구임을 나타냈다. 이상의 결과에 따라 치과위생사의 직무만족 측정도구의 타당도와 신뢰도는 적합하다고 검증되었다. 향후 치과위생사의 직무만족 연구에 사용될 수 있을 것으로 생각된다.

국내 간호사의 우울 관련 문헌분석 (Literature Review of Studies on South Korean Nurses' Depressive Symptoms)

  • 박영숙;김정희
    • 한국직업건강간호학회지
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    • 제28권3호
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    • pp.125-137
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    • 2019
  • Purpose: The purpose was to investigate the literature on depression among South Korean nurses in order to identify overall trends regarding depression. Methods: Forty-five papers published between 1998 and 2017 in three Korean databases-RISS4U, DBPIA, and KISS-were analyzed. Results: Depression showed significant positive associations with job stress, burnout, intent to leave, and somatic symptoms such as fatigue and trouble sleeping. Poor work environments such as staff shortage, work overload, and shift work were also positively associated with depression. Higher job satisfaction, resilience, self-efficacy, self-esteem, and social support were negatively correlated with and acted as significant buffers against depression. Conclusion: These results indicate that healthcare policymakers must pay more attention to the management and prevention of nurses' depression. In order to effectively do so, poor work conditions, which involve long working hours, high patient-to-nurse ratios, and extreme workloads, should be improved. Simultaneously, nursing managers should implement initiatives such as counseling and competency improvement programs, and stress management to reduce and prevent depression among nurses and strengthen their positive competency. Also, further research is required to clarify the prevalence of depression in South Korean nurses, with more meta-analyses also required to identify variations in depression rates owing to various factors.

남자 치과위생사의 직무 스트레스와 직무 만족도가 이직의도에 미치는 영향 (The Influence of Job Stress and Job Satisfaction on Turnover Intention for Male Dental Hygienists)

  • 김영기;권호장
    • 치위생과학회지
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    • 제16권2호
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    • pp.142-149
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    • 2016
  • 이번 연구는 치과병(의)원급에 근무하는 남자 치과위생사의 직무 스트레스와 직무 만족이 이직의도를 결정하는 데 어떠한 영향을 끼치는지 파악하고자 남자 치과위생사 분포가 많은 서울, 경기, 인천, 부산, 경남 지역의 110명을 대상으로 연구목적을 설명한 후 2015년 11월 10일부터 12월 7일까지 이메일로 설문지를 배부하여 110부 중 97부를 회수하였다. 연구도구는 일반적 특성 8문항, 직무 스트레스 21문항, 직무 만족은 6문항, 그리고 이직의도 6문항 질문에 대하여 각각 5점 척도로 응답한 평균 점수로 측정하였다. 남자 치과위생사의 일반적 특성에 따른 직무 스트레스 평균은 5점 만점에서 3.05점, 직무 만족도의 평균은 2.92점, 이직의도의 평균은 3.47점으로 나타났다. 직무 스트레스 세부영역별로는 근무환경(평균 3.34), 전문가 입장(평균 3.14), 치과에서의 장래성(평균 2.94), 직장 내 대인관계(평균 2.57) 순으로 나타났다. 직무 스트레스 하위요인별 치과에서의 장래성, 직장 내 대인관계는 직무 만족에 통계적으로 유의미한 부(-)의 영향을 미치는 것으로 나타났다(p<0.05). 직무 스트레스와 직무 만족을 독립변수로, 이직의도를 종속변수로 하여 회귀분석 한 결과, 직무 스트레스는 이직의도에 통계적으로 유의미한 정(+)의 영향을 미치며(p<0.01), 직무 만족은 이직의도에 통계적으로 유의미한 부(-)의 영향을 미치는 것으로 나타났다(p<0.001). 직무 스트레스의 하위 요인별 근무환경, 치과에서의 장래성, 전문가 입장은 이직의도에 통계적으로 유의미한 정(+)의 영향을 미치는 것으로 나타났다(p<0.05). 남자 치과위생사의 이직의도를 줄이기 위해서는 직무 스트레스를 낮추고 직무 만족을 높이는 다방면의 관리가 필요하고, 남자 치과위생사의 근무환경, 치과에서의 장래성, 전문가 입장에 대한 스트레스 관리가 우선시되어야 하며, 직무 만족을 높이기 위해서는 치과에서의 장래성, 직장 내 대인관계에 대한 관리가 중요함을 시사한다. 이와 관련하여 남자 치과위생사와 여자 치과위생사간의 직무 스트레스, 직무 만족 이직의도에 대한 비교연구가 추가적으로 실시된다면 치과 의료기관 근무자의 성별에 따른 맞춤형 인력관리를 제시할 수 있을 것으로 기대한다.

치과위생사 유니폼 착용실태, 만족도, 디자인 평가에 관한 연구 (The Wearing Condition, Satisfaction, and Design Evaluation of Dental Hygienists' Uniform)

  • 황은경;정성지;장남경
    • 복식문화연구
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    • 제14권1호
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    • pp.93-107
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    • 2006
  • This study was designed from the concept that there is a need to establish the uniform for new emerging jobs in modern society. The purpose of the study was to examine dental hygienists'wearing condition, satisfaction, and design evaluation as to provide information for the development of dental hygienists' uniform. Three hundred fifteen dental hygienists completed questionnaires, and data were analyzed by descriptive statistics, factor analysis, multiple regression, ANOVA, and Duncan's test. The findings from the study were following. First, majority of dental hygienists currently wear shirts and pants two-piece uniform in white with no print. Second, dental hygienists' overall satisfaction level for their uniform was medium, and symbolic satisfaction as well as functional satisfaction did not reach the medium level while aesthetic satisfaction was above medium. The satisfaction levels were significant different between groups according to the education, clinic size, and work experience. Third, aesthetic satisfaction levels influenced on the job image as professional. Finally, designs consisting of two-piece style with shirts and pants and having Peter pan collar were recorded high evaluation. The findings can be implemented into dental hygienists' uniform design.

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교육서비스 품질이 관계관리에 미치는 영향: 서비스 유통 관점에서 (Effects of Education Service Quality on Relationship Management from the Service Distribution Perspective)

  • 조현진
    • 유통과학연구
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    • 제13권3호
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    • pp.41-49
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    • 2015
  • Purpose - Universities are placing a greater emphasis on relationship management as a source of competitive advantage due to increasingly competitive environments and social changes. The purpose of this study is to analyze the relationships among education service quality, relationship quality, and relationship performance from the perspective of service distribution. In other words, this study is focused on the role of education service quality with regard to relationship management. In this study, education service quality is divided into lecture, job assistance, student-faculty interaction, student-student interaction, facility welfare, and scholarship welfare quality components; relationship quality is composed of satisfaction and commitment; and relationship performance is divided into recommendation and defection intentions. Research design, data, and methodology - This study aims to identify how the various elements of education service quality affect satisfaction. Further, it aims to test the relationships among satisfaction, commitment, recommendation intentions, and defection intentions. Distribution and marketing students were randomly selected for the experiment. Out of the 380 administered questionnaires, a total of 361 respondents provided complete and usable data. The sample consisted of 232 males (64.3%) and 129 females (35.7%). The variables of the proposed model were measured through assessments that were measured on a 5-point Likert scale. Using Lisrel 8.7, a structural model was analyzed and the path coefficients were estimated. Results - The overall fit of the model was acceptable (χ2=1121.8 (df=603, P=0.00), GFI=0.967, NFI=0.974, CFI=0.981, RMR=0.021). The results generally supported the hypothesized relationships of the proposed model, except for Hypothesis 1. First, lecture, job assistance, student-faculty interaction, student-student interaction, and facility welfare quality were revealed to have positive effects on satisfaction. In particular, lecture and facility welfare quality had the strongest effects on satisfaction. However, scholarship welfare quality did not significantly affect satisfaction; this means that Hypothesis 3-2 was not supported. Second, satisfaction was positively related to commitment and recommendation intentions but it was negatively related to defection intentions. Third, commitment was positively related to recommendation intentions but it was negatively related to defection intentions. Conclusions - This study emphasizes the influence of education service quality on satisfaction in the long-term. In addition, this research has the following implications for university relationship management. First, the findings suggest that the various dimensions of education service quality have differing effects on satisfaction. In particular, lecture and facility welfare quality are found to be the most important factors in increasing the level of satisfaction. Therefore, university managers need to prioritize enhancing lecture quality and upgrading educational facilities. Second, satisfaction also improves through job assistance systems and opportunities for social interactions. Therefore, university managers should reinforce their job skills programs and should provide opportunities for social relationships to develop. Finally, it is important for university managers to take a relationship approach to maximizing relationship performance. Therefore, university managers should work to increase student recommendations and prevent their defections based on satisfaction and commitment.

창원시 베이비부머 세대의 직장만족과 삶의 질과의 관계 연구 -노후준비의 매개효과를 중심으로- (Work Satisfaction and Quality of Life in Baby Boomer : Focused on Retirement Preparation as Mediator Effect)

  • 장유미;강양희
    • 한국산학기술학회논문지
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    • 제16권2호
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    • pp.1084-1091
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    • 2015
  • 본 연구에서는 직장생활을 하고 있는 베이비부머 세대의 삶의 질 정도와 노후준비를 살펴보고 직장생활, 노후준비, 삶의 질 간의 실증적인 관계를 파악하여 직장생활을 하는 베이비부머 세대의 삶의 질에 노후준비가 어떤 매개효과를 가지는 가에 대한 기초자료를 제공하고자 한다. 연구대상은 경상남도 창원시에서 직장생활을 하고 있는 베이비부머 세대(1955년-1963년) 204명을 대상으로 2012년 9월 22일~9월 30일의 기간 동안 설문지를 통해 면접 조사하였다. 중심 변수들 간의 연구모형을 SPSS 15.0을 이용하여 일반적인 특성과 영향력 검증을 한 후, Amos 7.0을 이용하여 구조방정식 모형을 통해 매개효과 검증을 하였다. 연구결과, 창원시에서 직장생활을 하고 있는 베이비부머 세대에 있어서 직장생활 즉 직무에 대한 만족도와 직장생활을 통한 사회적 교류 정도가 삶의 질에 영향을 주는 것으로 나타났다. 또한 이들의 노후에 대한 준비는 삶의 질에 부분매개효과를 가지는 것으로 나타났다.