• 임상간호연구
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• 제25권2호
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• pp.133-141
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• 2019

Purpose: This study aimed to examine the effects of compassion competence and organizational commitment on customer orientation in hospital nurses. Methods: The participant of this study was 223 nurses who have worked at a tertiary hospital in Chungcheong Province for at least one year. The general characteristics, compassion competence, organizational commitment, and customer orientation of the participants were collected, using self-reported questionnaires, from June 15 to June 29, 2018. The data were analyzed by descriptive statistics, independent t-test, ANOVA ($Scheff{\acute{e}}$ test), Pearson's correlation coefficient, and multiple regression using an SPSS/WIN 22.0 program. Results: Customer orientation was significantly associated with organizational commitment (r=.51, p<.001), and compassion competence (r=.74, p<.001). Compassion competence (${\beta}=.62$, p<.001), organizational commitment (${\beta}=.17$, p=.004), and marital status (${\beta}=.11$, p=.034) were identified as the predictors of customer orientation. These variables explained 59.1% of the variance in customer orientation. Conclusion: This study confirmed that compassion competence and organizational commitment may have an impact on customer orientation in hospital Nurses. Therefore, to improve customer orientation in hospital nurses, it is necessary to develop interventions and education programs considering these factors.

• 한국산학기술학회논문지
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• 제18권9호
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• pp.226-235
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• 2017

본 연구는 신규 간호사를 대상으로 신규 간호사 입문 교육의 학습 환경을 구성하는 요인들에 대한 학습자 인식과 만족도에 미치는 영향을 분석하여 입문 교육 효과를 높이기 위한 설계 및 운영 시사점을 제공하기 위한 것이다. 연구를 위해 CIPP 평가모형을 적용하여 수도권 일 학교법인 산하 5개 병원 공동 신규 간호사 입문 연수 참가자 452명을 대상으로 설문하였다. 분석 결과, CIPP 평가모형에 따라 6개의 요인이 도출되었으며, 각 요인에 대한 학습자의 인식 수준은 '간호직 선배경력 경험', '과정 운영', '병원 소개', '일체감', '유용성', '교육요구 수준' 순으로 도출되었다. 또한, 만족도에 유의한 영향을 미치는 요인은 '과정 운영', '유용성', '일체감', '병원 소개' 순으로 나타났다. 본 연구를 통해서 신규 간호사 입문교육 설계 및 운영 시 조직일체감 및 간호직 확신감을 증진하고 제공 과목들의 개인적 활용도를 높임으로써 신규 간호사 입문교육 효과를 향상할 필요성이 도출되었다.

• 한국과학교육학회지
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• 제39권6호
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• pp.729-738
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• 2019

R&E 프로그램은 연구 중심의 자기주도적 학습을 통하여 과학영재들이 과학적 탐구능력과 창의적인 문제해결 능력을 신장시킬 수 있도록 하며, 관심 분야 전문가와의 긴밀한 만남과 과학탐구 경험을 통해 과학자로서의 연구 태도와 품성 및 자질을 함양하고, 창의성을 계발하도록 하는 것에 목적이 있다. R&E 프로그램의 교육적 효과로 미래과학기술 인력의 질적 향상뿐만 아니라 과학자들의 교육참여를 유도함으로써 교육 인력의 저변 확대를 통한 과학영재 교육의 질적 내실화를 도모할 수 있다. 본 연구에서는 R&E 프로그램이 미래 과학기술인력으로써 필요한 창의인재역량과 첨단과학기술 분야 진로 지향성에 미치는 영향을 살펴보기 위하여 KAIST 과학영재교육연구원의 R&E 프로그램에 참여한 D과학고등학교 1학년 학생 62명을 대상으로 집중연구 사전, 사후에 걸쳐 창의인재역량과 과학진로지향의 변화를 설문을 통해 분석하였다. 그 결과 학생들은 R&E 프로그램 참여 후 창의인재역량 중 인지적, 정의적 특성이 유의미하게 증가하였고, 사회적 특성에서는 유의한 변화가 없었으나 세부영역에서는 유의미한 증가를 확인하였다. 또한, 과학진로지향과 관련하여 과학학습, 과학진로에 대한 선호도, 과학진로에 대한 가치 인식 및 과학진로 정보의 필요성 항목에서 유의미한 변화가 없는 것으로 나타났다. 본 연구를 통해 R&E 프로그램의 교육적 효과를 보여줌으로써 대상과 지도목표에 따른 R&E 프로그램 모델의 개선방안을 제안하고자 하며, 나아가 연구역량 교육 및 과학진로진학을 지도하는데 기초 자료로 활용할 수 있을 것이다.

• 간호행정학회지
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• 제3권1호
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• pp.83-92
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• 1997

This study was designed to evaluate the current orientation and further to develop an effective orientation curriculum of new nurses by analyzing questionraire taken from 45 numbers of all nurses who have worked for 18 months below at one hospital located in C city on July, 1995. The results obtained are summarized as follows. 1. The subjects showed the high necessity of "emergency nursing", "cardiopulmunary resuscitation", "disinfection and infection" and "interpersonal relationship" in order, but relatively low necessity of "doctor supports" and "medical insurance affair" for the practical orientation. Therefore, the orientation should provide prepondently an education Which they really need, on the basis of their education experiences and/or requirements. 2. Practical training, individual teaching and performance will be an effective orientation more than theorical education. The educator should be selected from unit based persons being capable of providing technical education to trainee. Also, in order to develop the teaching method and to improve the corresponding ability, a special program is required for educators. 3. It will be desirable that task training is given at least one month before working at their unit. In addition, orientation schedule should be made to concentrate trainee on their task training fully. 4. The subjects showed that half of them had spent four to six months for work adaptation. A meeting of new nurses may be helpful not only to acclimate themselves to new circumstances. but also to provide an exchange of views and an emotional relationship. Furthermore, unit based staffs should exerts efforts to maintain the educational circumstances and warm concern for new nurse's adaptation.

• 복식문화연구
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• 제18권6호
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• pp.1138-1152
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• 2010

The purposes of this study are to segment women consumers on the basis of clothing shopping orientation and to investigate clothing purchasing behaviors of each segmented group by age variable for development of effective fashion marketing strategies to meet very changeable modern consumers' needs. The research methodology is survey and subjects were 650 women aged from 20s to 60s. The questionnaire consist of measurement items for clothing shopping orientation, clothing purchasing behaviors and subjects' demographic attributions. The data were analyzed by Cronbach's ${\alpha}$, factor analysis, cluster analysis, $x^2$ test, ANOVA and Duncan's multiple range test, using SPSS program. The results are as follows. First, 5 factors were emerged on clothing shopping orientation. Second, women consumers are segmented into 4 types(conspicuous, convenient, pleasurable, and unconcerned type) by clothing shopping orientation. Third, each consumer type divided by age variable showed some important differences on demographic characteristics and various clothing purchasing behaviors. Therefore, the results of this study support that clothing shopping orientation can be useful as one of the effective differentiated variables to segment women consumer market and age variable has important mediate effects on the differences of clothing purchasing behaviors by clothing shopping orientation type.

• 한국직업건강간호학회지
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• 제20권3호
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• pp.337-345
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• 2011

Purpose: This study was conducted to evaluate the relationships among the service education satisfaction, service involvement, and customer orientation of hospital employees after yearly-planned MOT service education. Methods: The data collection was done through the questionnaire survey in a university hospital located in D city from March 15 to 31, 2010. The statistical analysis was done by SPSS/WIN 18.0 program. Results: The enrolled employees were two hundred and seventy six. Among the characteristics of employees, adequate work load, good payment, reasonable promotion system, suitability of work aptitude and good relationships with staff improved the service education satisfaction, customer orientation, and service involvement of hospital employees. For the customer orientation, old age and lower educational background were positive factors. The correlations among the service education satisfaction, customer orientation, and service involvement of hospital employees were significant. The factors that affect customer orientation and service involvement were found to be age, suitability of work aptitude and service education satisfaction. Conclusion: In conclusion, customer orientation and service involvement were related with the satisfaction of employees for working condition and service education. In terms of good medical service quality, plans for maintaining adequate working environment and systematic service education should be established.

• 대한토목학회논문집
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• 제7권4호
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• pp.125-132
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• 1987

사진측량(寫眞測量)에서 이용되는 번들조정(調整)은 공선조건(共線條件)을 기초로 하며, 많은 비지형(非地形)분야에서 이용되고 있다. 그러나 비측량용(非測量用)사진기의 경우 지표(指標)가 없고 내부(內部) 및 외부표정요소(外部標定要素)의 초기근사값을 모르기 때문에, 이를 필요로 하는 번들조정(調整)에는 적용할 수 없다. 상좌표(像座標)로 부터 절대좌표(絶對座標)가 근사값을 요구하지 않고 직접변환되는 DLT(direct linear transformation) 프로그램이 Marzan과 Karara에 의해 개발되었다. 본(本) 논문(論文)에서는, 비측량용(非測量用)사진기에 의한 근거리사진측량(近距離寫眞測量)의 정확도(正確度)를 향상시키기 위해 DLT프로그램을 수정하였다. 수정된 프로그램에는 과대오차(過大誤差)의 검출(檢出) 및 외부표정요소(外部標定要素)의 계산과정을 포함시켰으며, 반복계산수를 증가시켰다.

• 한국의류산업학회지
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• 제11권6호
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• pp.878-886
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• 2009

The purpose of this study was to identify clothing shopping orientation of university students and brand loyalty in Jinju, Korea. In addition, the effect of consumer's shopping orientation and brand equity factors on brand loyalty were analyzed. A self-administrated questionnaire was developed based on previous studies. A total of 257 useful data were analyzed by SPSS 13.0 program. About 64.6% were female with the mean age of 22.2 years old. The results of this study were as follows. First, clothing shopping orientation was classified into 6 factors: hedonic, store patronage, planned, brand-pursued, economic, and convenience shopping orientation. Second, brand equity was identified into two factors, brand image and brand-consumer relationship. Third, store patronage and hedonic orientation were significant predictors of brand loyalty($R^2$=.275). Brand image and brand-consumer relationship showed significant effects on brand loyalty($R^2$=.541). Findings of this study were expected to contribute to understand young consumers in a typical trading area and to develop marketing strategy for casual brands to increase and maintain brand loyalty.

• 한국직업건강간호학회지
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• 제21권3호
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• pp.299-307
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• 2012

Purpose: This descriptive study attempted to identify the influence of internal marketing perception, empowerment, and job satisfaction on customer orientation of clinical nurses. Methods: The subjects were 411 nurses with over one year working experience in a university hospital, located in I-city. The data were collected from April 20 to 30, 2012. using a self-report questionnaire. The data were analyzed using hierarchical multiple regression with the SPSS/WIN 17.0 program. Results: There were significant differences in customer orientation depending on general characteristics(age, marital status, education, position, clinical experience, and department). Internal marketing perception, empowerment, and job satisfaction correlated with customer orientation. As the results of hierarchical multiple regression analysis for impact factors on nurses' customer orientation show, factors are the outpatient department in working places(${\beta}$=.10), education and training in internal marketing perception(${\beta}$=.12) and empowerment(${\beta}$=.44), which accounted for 31.1% of customer orientation. Conclusion: Therefore, nurse managers should identify the needs to perceive nurses as internal customers, and the internal marketing strategy should be performed to empower nurses. Also, it is needed to place nurses with high customer orientation at the outpatient department.

• 가정과삶의질연구
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• 제30권3호
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• pp.105-118
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• 2012

This study aims to recognize cognition of credit card and shopping value in contemporary society, cognition of credit card and shopping value according to types of consumption orientation, and factors that influence cognition of credit card and shopping value, and ultimately provide a foundation for establishing proper shopping value. A total of 453 women and men residing in Seoul have been set as research object in order to achieve the purpose of the study. The data was analyzed by Cronbach' alpha, frequencies, percentile, mean, factor analysis, K-mean cluster analysis, t-test, ANOVA and Duncan's multiple range test, multiple linear regression. All analysis progress was done by spsswin12.0 statistics program. A summary of this research goes as follows: First, categorization of consumption orientation lead to two clusters of rational and symbolic & conspicuity consumption patterns and cognition of credit card was categorized into positive and negative cognition and shopping value was categorized into hedonic shopping value, utilitarian shopping value and time-save shopping value. Second, rational shoppers had high utilitarian shopping values and symbolic & conspicuity shoppers had high both hedonic shopping values and utilitarian shopping values. Third, the most influential factor in hedonic shopping value and utilitarian was consumption orientation. In conclusion, this research has showed that cognition of credit card and shopping value according to types of consumption orientation patterns varied, and that consumption orientation was an influential factor on cognition of credit card and shopping value.