• 제목/요약/키워드: Organizational competency

검색결과 199건 처리시간 0.022초

병원 조직 및 구성원들 간 신뢰수준에 영향을 미치는 요인 (Antecedents of Trust among Hospital Employees)

  • 황슬기;김성호;서영준
    • 보건의료산업학회지
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    • 제10권2호
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    • pp.1-14
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    • 2016
  • Objectives : The aim of this study is to understand the antecedents of trust with regard to organization and interpersonal trust among the employees of a hospital organization. Methods : Data were collected from 942 employees who work at ten hospitals of Seoul in other cities in Korea. Collected data were analyzed using SPSS Ver. 18.0 and AMOS Ver. 18.0 and by a frequency analysis, t-test, ANOVA, and regression analysis. Results : The main finding here was that the trust of hospital employees is significantly affected by fairness, consideration, morality, competence, and social responsibility. Conclusions : This result implies that hospital administrators should endeavor to improve the level of trust of among the employees of their organization and in therir coworkers through a fair reward system, an ethical management philosophy, by instilling a high competency level compared to other hospitals, and by ensuring high levels of social responsibility.

국제협력사업의 체계적인 추진방향에 관한 연구 (A Study on the Framework of International Cooperation Business in HRD KOREA)

  • 손배원;박재현
    • 대한안전경영과학회지
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    • 제12권1호
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    • pp.189-198
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    • 2010
  • This study is aimed at proposing the framework of international cooperation business in HRD KOREA. To achieve this goal I collected all of data that were used in process of international cooperation business in HRD KOREA and interviewed some people to get information from the people concerned. After that I analyzed data involved in using SWOT technique and proposed the framework of international cooperation business in HRD KOREA. The conclusions are as these. First, alliances must be vitalized between businesses besides between organizations. For example 'Developing of voluntary comeback program for foreigner' and 'Establishment of HRD KOREA Center' can be proposed as action plans for this strategy. Second, glocalization must be pushed ahead. For example 'Business career monitoring system for PMC' can be proposed as action plan. Third, building of preemptive base must be done. For example 'Standing of international HRD forum' can be proposed as action plan. Fourth, reinforcement of organizational competency must be done. For example 'The program for internationalization' can be proposed as action plan. Fifth, SBU(Strategic Business Unit) must be pushed ahead. For example 'Customer diversification portfolio' can be proposed as action plan.

A Study on Effects of Franchise Distribution Employees on Occupational Identity

  • KIM, Ki-Soo;CHO, Sung-Ho;KIM, Sung-Hun
    • 유통과학연구
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    • 제17권9호
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    • pp.83-92
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    • 2019
  • Purpose - This research is to verify job fitness, empowerment, and recognition of career development support having the influence on formation of occupational identity in Korean food franchise distribution company. Research design, data, and methodology - Total 600 copies have been distributed and 394 copies have been collected, the covariance structure analysis has been implemented to verify the presented research hypothesis. Results - Demand fit and competency fit being the lower level of job fitness appeared not to have significant influence on occupational identity, and also these do not have the significant influence on the empowerment. Even though formal career development support being lower level of career development recognition appeared to have significant influence on empowerment, nonformal career development support appeared not to have significant influence on empowerment. Formal career development support and nonformal career development support appeared to have significant influence on occupational identity. Finally, empowerment appeared to have significant influence on occupational identity. Conclusions - It is implied that the psychological and subjective success felt in employee's career course may be improved by the job related job fitness, the initiative being individual characteristic and formal and formless career development support being organizational characteristic.

임상간호사 유지 전략으로서 멘토링 프로그램의 효과 (Effect of a Mentoring Program as a Strategy for Retention of Clinical Nurses)

  • 이병숙;박정숙;이정희;홍순남
    • 간호행정학회지
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    • 제16권1호
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    • pp.48-58
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    • 2010
  • Purpose: The purpose of this study was to identify the effect of a mentoring program as a strategy for the retention of clinical nurses. Method: Research subjects were 20 mentors, 20 mentees and 22 clinical nurses for a control group of mentees. A mentoring program was developed by an expert committee and applied to the experimental group for six months. Data were collected at three and six months after the application of the program from September, 2008 to March, 2009. Data were analyzed using $x^$-test, t-test, Repeated Measures ANOVA, One-way ANOVA in SPSS/Win 15.0 Program. Results: Job satisfaction, organizational commitment, empowerment, and carrier commitment in the mentees of the experimental group were significantly higher than the nurses of the control group. Intention of resignation in mentees of the experimental group were significantly lower than the nurses of the control group. Also, there were significant interaction between the groups and the times of measurements in all variables. Conclusion: The mentoring program showed positive impact on the variables for maintenance of clinical nurses. Recommendation: Based on these findings, retention strategies using mentoring programs were recommended to reduce clinical nurses' resignation and improve the competency of clinical nurses that leads to the productivity of nursing organizations.

도요타 생산방식의 도입적용상 문제점과 대응방안 (Problems and Countermeasures in Applying of Toyota Production System)

  • 박진제;이동형
    • 산업경영시스템학회지
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    • 제38권1호
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    • pp.152-161
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    • 2015
  • Until a recent date, Toyota Production System (called TPS) was introduced by many domestic companies to remove waste and reduce manufacturing cost. However, cases of substantial and effective improvement after the introduction are not much. Even though many companies have actively conducted TPS during that time, the outcome is not satisfactory. In this paper, we show the problems and core contents to consider in applying of TPS as follows. First, the innovative organizational culture formed by active participation of employees and leadership of the CEO is very important for a successful introduction of TPS above all. Second, it is necessary to prepare various training programs optimized for the field in order to continuously improve the competency of employees in each class, and to train skilled personnel through that programs. Third, it is necessary to improve the maturity level of TPS application through the construction of correct evaluation system on accomplishment of the production system. In addition, the problems that occur should be solved through the continuous improvement activities. These results will help to TPS introduction of the domestic small-medium companies. Therefore, this study will contribute to strengthen and improve the global competitiveness in the related industries.

간호사의 임파워먼트와 직무만족이 간호업무성과에 미치는 영향 (Effects of Empowerment and Job Satisfaction on Nursing Performance of Clinical Nurses)

  • 최지연;김은경;김세영
    • 간호행정학회지
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    • 제20권4호
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    • pp.426-436
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    • 2014
  • Purpose: This study was conducted to identify factors that affect nursing performance; Those factors are personal characteristics, sub-categories of empowerment and job satisfaction of clinical nurses. Methods: Data were collected from November 24, 2012 to March 11, 2013, and participants were 451 hospital nurses in 6 hospitals. Descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficient, and stepwise multiple regression were used for data analysis. Results: Nurses who were older, married, highly educated, in the position of charge nurse, and with longer clinical careers showed relatively higher empowerment, higher job satisfaction, and higher nursing performance than others. Also, there were strong correlations between nursing performance and empowerment (r=.576)/job satisfaction (r=.617). Factors predicted nursing performance were relationship with coworkers (${\beta}=.398$), duty (${\beta}=.181$), promotion system (${\beta}=.134$), and turnover intention (${\beta}=-.109$). Factors predicting job satisfaction were competency of empowerment (${\beta}=.249$), and clinical career (${\beta}=.151$). These 6 factors explained 55.2% of the variance in nursing performance (F=93.37, <.001). Conclusion: Regarding human resource management, relationship with co-workers is a changeable factor. Therefore nursing organizations should apply these factors in human resource management to enhance nursing performance and achieve organizational goals.

공공도서관 직원의 직무만족과 도서관 서비스 품질과의 관계 연구 (A Study on the Relationship between Service Quality and Librarian's Job Satisfaction in Public Libraries)

  • 김미진;김기영
    • 한국비블리아학회지
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    • 제26권3호
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    • pp.241-266
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    • 2015
  • 도서관의 성과를 이용자에게 제공하는 서비스의 품질 강화라고 할 때, 이에 영향을 미치는 요소로서 도서관 내부인적자원의 능력이 검토되어야 한다. 본 연구는 공공도서관 직원의 직무만족과 이용자가 인식하는 서비스 품질간의 관계를 밝히기 위해 서울 인천 경기 지역 10개의 공공도서관을 대상으로 직원의 직무만족도와 $LibQUAL+^{TM}$모형을 적용한 도서관서비스 품질을 조사하였다. 그 결과 직무만족 중 직무자체 요인과 조직요인의 만족도가 높을수록 서비스 품질이 높은 것으로 나타났다. 따라서 도서관 고객 만족도 향상을 위해 직원의 직무만족에 대한 제고가 필요한 것으로 판단되며, 이에 따른 실무적 함의를 논의하였다.

임파워링 리더십이 구성원의 지식공유와 내재적 동기부여에 미치는 영향: 상사신뢰 매개를 중심으로 (Research on The Influence of Empowering Leadership on Followers' Knowledge Sharing and Intrinsic Motivation: Through Trust on Supervisors)

  • 김승용;이병철;김기흥
    • 지식경영연구
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    • 제14권2호
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    • pp.89-116
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    • 2013
  • The purpose of this research was to investigate relations among empowering leadership, knowledge sharing, intrinsic motivation and trust on supervisors. In addition, the purpose of this study was to investigate if trust on supervisors would mediate the effect of empowering leadership on outcome variables. A research model and hypotheses were developed to examine the theoretical research questions. To test the model proposed, survey data from 44 companies in various industries were collected by distributing 510 questionnaires to team member. The final set of data utilized to test hypotheses included 470 responses. The empirical results of the analysis are as follow. Empowering leadership was shown to influence followers' knowledge sharing. Meantime, empowering leadership was influencing intrinsic motivation and it was positively related to followers' trust on their supervisors. Finally, trust on supervisors partially mediated between empowering leadership and outcome variables. We found that empowering leadership was an important factor in a way that it closely related to variables of organizational competency, such as knowledge sharing, intrinsic motivation and trust in organization.

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국내 손해 보험사의 e-Business 기업 혁신 사례 연구 (A Case Study of Process Innovation for e-Business Transformation: Lessons Learned from a Korea-Based Leading P&C Insurance Company)

  • 김승언;박주석;김재경
    • 한국IT서비스학회지
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    • 제5권1호
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    • pp.17-34
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    • 2006
  • As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

Cloud-Based Accounting Adoption in Jordanian Financial Sector

  • ELDALABEEH, Abdel Rahman;AL-SHBAIL, Mohannad Obeid;ALMUIET, Mohammad Zayed;BANY BAKER, Mohammad;E'LEIMAT, Dheifallah
    • The Journal of Asian Finance, Economics and Business
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    • 제8권2호
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    • pp.833-849
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    • 2021
  • Cloud accounting represents a new area of accounting information systems. Past research has often focused on accounting information systems and its antecedents, rather than factors that adopt cloud accounting system. The purpose of this paper is to explain the factors that influence the adoption of cloud accounting in the financial sectors. This paper applied the technology acceptance model (TAM), technology-organization-environment, and the De Lone and Mc Lean model, coupled with proposed factors relevant to cloud accounting. The proposed model was empirically evaluated using survey data from 187 managers (financial managers, IT department managers, audit managers, heads of accounting departments, and head of internal control departments) in Jordanian bank branches. Based on the SEM results, top management support, organizational competency, service quality, system quality, perceived usefulness, and perceived ease of use had a positive relationship with the intention of using cloud accounting. Cloud accounting adoption positively affected cloud accounting usage. This paper contributes to a theoretical understanding of factors that activate the adoption of cloud accounting. For financial firms in general the results enable them to better develop cloud accounting framework. The paper verifies the factors that affect the adoption of cloud accounting and the proposed cloud accounting model.