• 제목/요약/키워드: Organizational citizenship

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어린이집 원장의 서번트 리더십과 보육교사의 조직시민행동 간의 경로모형 검증: 보육교사의 조직몰입과 조직냉소주의를 중심으로 (The verification of path model on director's servant leadership and childcare center teacher's organizational citizenship behavior: Focused on teacher's organizational committment and cynicism)

  • 민하영
    • 한국생활과학회지
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    • 제23권4호
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    • pp.587-598
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    • 2014
  • The study aimed to define the paths through which director's servant leadership, childcare center teacher's organizational committment and organizational cynicism affected teacher's organizational citizenship behavior and determined their effects. The subjects for this study were 545 teachers of the childcare centers located in Daegu and Kyoungbuk district. The collected data were analyzed with SPSS 19.0 and AMOS 8.0. The results showed 1) The director's servant leadership, teacher's organizational committment and organizational cynicism influenced directly on organizational citizenship behavior. 2) The director's servant leadership influenced directly on teacher's organizational committment and organizational cynicism. 3) The director's servant leadership influenced indirectly on organizational citizenship behavior by teacher's organizational committment and organizational cynicism.

조직구성원의 개인특성과 조직시민행동간의 관계에 관한 실증연구 (An Empirical Study on the Relationships Between Personal Characteristics and Organizational Citizenship Behavior of Organizational Members)

  • 송경수
    • 경영과정보연구
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    • 제1권
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    • pp.193-228
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    • 1997
  • Behaviors of organizational members can be classified as two types. One is behavior required to perform formally given job. The other is a various kind of behavior taken voluntarily but not required directly and formally to perform job. The former can be called as in-job behavior while the latter can be called as extra-job behavior. Many organizational scientists so far, have focused on investigating in-job behavior. Yet, from a decade, organizational researchers have recognized that in-job behavior alone can not explain sufficiently job performance or organizational effectiveness Thus. they have paid attention to extra-job behavior, which is generally called as organizational citizenship behavior. Existing studies of organizational citizenship behavior have three types : First type is studying the concept and components of organizational citizenship behavior. Second tope is studying the determinants of organizational citizen-ship behavior and relationships with it. And third type is studying relatioships between organizational citizenship behavior and job performance. This study, therefore, have purposes as follows : Firstly, this study designs a comprehensive model in the below figure and generates inclusive hypotheses about relationships among antecedents, intermediate factors, and the components of organizational citizenship behavior. Secondly, this study investigating empirically such relationships and draws a picture of mediation roles of the intermediate variables. To design the model and generate the hypotheses, this study conducted a comprehensive literature survey on organizational citizenship behavior. To test the hypotheses, this study collected data from 847 employees at 12 large genral hospitals in Pusan area through a questionnaire survey and conducted the three step mediated regression analysis using the SAS-PC Package.

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변혁적 리더십과 조직시민행동의 관계에서 감성적 지능의 조절효과 분석 (The Moderating Effects of Emotional Intelligence in the Relation between Transformational Leadership and Organizational Citizenship Behavior)

  • 장충석
    • 산학경영연구
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    • 제22권2호
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    • pp.111-137
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    • 2009
  • 본 연구는 변혁적 리더십과 조직시민행동 간의 관계에서 감성적 지능의 조절효과를 분석하여 효과적인 조직의 경영을 위해 상사가 부하 구성원에게 보이는 리더십의 발휘에서 감성적 지능의 개발과 활용에 필요한 이론적 근거를 제시하는 것을 연구의 목적으로 하고 있다. 이러한 연구의 목적을 달성하기 위하여 변혁적 리더십과 조직시민행동, 그리고 감성적 지능에 관한 선행연구와 이론 검토를 통해 연구 모델을 도출하고 가설을 설정하였으며, 이러한 가설은 현장에서 수집한 1차 자료의 통계적 분석을 통해 검증하였다. 가설 검증을 위한 위계적 회귀분석 결과에 의하면, 변혁적 리더십과 조직시민행동 간의 관계에서 감성적 지능은 조절변수로서의 역할을 하는 것으로 밝혀졌으며, 변혁적 리더십을 구성하는 하위 요인으로서 카리스마 및 영감동기부여와 조직시민행동 간의 관계에서 감성적 지능은 조절변수로서의 역할을 하지 않는 것으로 나타났으나, 지적 자극 및 개별적 배려와 조직시민행동간의 관계에서 감성적 지능은 조절변수로서의 역할을 하는 것으로 분석되었다.

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직업능력개발훈련교사의 분산적 지도성이 직무만족에 미치는 영향 - 조직시민행동과 교사 임파워먼트의 매개효과 - (On the Effect of Dispersed Leadership of Vocational Training Teachers on Job Satisfaction Through Organization Citizenship Behavior and Teacher Empowerment)

  • 최상국;황찬규;권두순
    • 디지털산업정보학회논문지
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    • 제15권1호
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    • pp.109-122
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    • 2019
  • The goal of this research is to empirically examine how vocational skill development teachers' distributed leadership influences on job satisfaction, through organizational citizenship behavior and teacher empowerment. A nation-wide survey was conducted among vocational skills development teachers, the unemployed and teachers who have used a government-subsidized education card. First, the study revealed that vision has no significant influence on organizational citizenship behavior and teacher empowerment. Second, leader-plus has a significant influence on organizational citizenship behavior and teacher empowerment. Third, situation has no significant influence on organizational citizenship behavior and teacher empowerment. Fourth, organizational culture has a significant influence on organizational citizenship behavior and teacher empowerment. Fifth, a significant influence was found between teacher empowerment and organizational citizenship behavior. Lastly, organizational citizenship behavior and teacher empowerment has a significant influence on job satisfaction.

조직공정성과 조직시민행동의 관계에 있어서 상사-부하간 교환관계의 역할에 관한 연구 (An Empirical Study on the role of Leader-Member Exchange on the relationship between Justice Factors and Organizational Citizenship Behavior)

  • 이광희;이병진;박동진;이영욱
    • 산업융합연구
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    • 제8권2호
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    • pp.61-77
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    • 2010
  • The purpose of this study is to examine the relationship between justice factors and organizational citizenship behavior through the role of leader-member exchange. It is expected that leader-member exchange was mediated on the relationship between justice factors and organizational citizenship behavior. According to this result. leader-member exchange mediate between justice factors and organizational citizenship behavior, also justice factors direct effected to organizational citizenship behavior. Resultingly organizational citizenship behavior effected on justice factors and leader-member exchange. And mediated effect of leader-member exchange was positively related to between justice factors and organizational citizenship behavior As a result, this study is to be more useful to manage employees in organization.

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Linking Perceived Organizational and Supervisor Support to Turnover Intention and Organizational Citizenship Behavior for Thai: The Mediating Role of Organizational Commitment

  • Cheewakiatyingyong, Boonyanuch;Song, Kye-Chung
    • 아태비즈니스연구
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    • 제6권2호
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    • pp.35-61
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    • 2015
  • This study deals how employees' perceptions of being supported by their organizations and supervisors may lead to organizational commitment and this commitment affects turnover intention and organizational citizenship behavior in the context of Thai industrial firms. The sample consists of Thai employees working in manufacturing firms which Koreans operate in Thailand. In line with social exchange theory, this study indicated that employees who felt that their organizations and supervisors valued their contribution and cared about their well-being would be more likely to have lower level of turnover intention and higher level of organizational citizenship behavior. Moreover, it was found affective and normative commitment partially mediated the effect of perceived organizational and supervisor support on organizational citizenship behavior. This study enhances our understanding about the roles of organizational commitment in the Thai workplace, and provides some practical implications how to manage Thai employees.

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공무원이 인지하는 조직공정성 요인이 조직시민행동에 미치는 영향 (Impact of Perceived Organizational Justice on the Organizational Citizenship of Civil Servant's)

  • 정석환
    • 한국콘텐츠학회논문지
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    • 제13권2호
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    • pp.244-253
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    • 2013
  • 본 연구는 공공부문이 능력주의로 변화하는 과정 속에서 공무원들이 인지하는 조직공정성이 조직시민행동에 어떠한 영향력을 미치는가를 실증적으로 분석하는데 있다. 연구결과를 요약하면 다음과 같다. 첫째, 조직공정성 요인과 직무만족의 관계에 있어 절차공정성과 상호작용공정성이 통계적으로 유의한 수준에서 영향관계 있는 것으로 나타났다. 둘째, 조직공정성과 조직시민행동의 관계에 있어 상호작용공정성은 조직시민행동에 밀접한 영향관계가 있는 것으로 나타났다. 셋째, 조직공정성과 조직시민행동의 관계에서 직무만족은 상당한 수준에서 매개변수의 효과를 가지고 있는 것으로 나타났다. 이러한 연구결과는 공무원들의 조직시민행동의 행태를 경험적으로 설명함으로써 조직행태이론의 발전에 기여할 것으로 판단된다.

간호사의 셀프리더십과 자기효능감이 조직유효성과 조직시민행동에 미치는 영향 (The Effects of Self-Leadership and Self-Efficacy on Organizational Effectiveness and Organizational Citizenship Behavior in Nurses)

  • 임경민;배성권;김혜숙
    • 보건의료산업학회지
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    • 제7권4호
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    • pp.259-272
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    • 2013
  • The purpose of this study is to examine the effects of self-leadership and self-efficacy on organizational performance, or more specifically, job satisfaction, organizational concentration and organizational citizenship behavior and then the effects of hospital organization members' job attitude on organizational performance, helping strengthen capability that individuals of the members have and ultimately improve that performance. Findings of the study can be summarized as follows. First, self-leadership has statistically significant effects on organizational citizenship behavior. Second, self-leadership has statistically significant influences on self-effectiveness, especially job satisfaction and organizational concentration. Third, how self-efficacy influences organizational effectiveness was examined to find that self-efficacy has significant effects on organizational concentration, but not on job satisfaction. Fourth, self-efficacy has no effect on organizational citizenship behavior. Fifth, how organizational effectiveness influences organizational citizenship behavior was investigated to find that effectiveness has statistically significant effects on organizational concentration, but not on job satisfaction.

지방공무원의 직무자율성이 조직시민행동에 미치는 영향: 조직공정성의 매개효과와 자기효능감의 조절효과 분석 (Effect of Job Autonomy of Local Government Officials on Organizational Citizenship Behavior: Mediating Effect of Organizational Justice Perception and Moderating Effect of Self-Efficacy)

  • 진윤희
    • 한국콘텐츠학회논문지
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    • 제21권10호
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    • pp.494-507
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    • 2021
  • 본 연구는 경기도 소재 지방자치단체 공무원 312명을 대상으로 직무자율성과 조직시민행동의 관계에 관한 가설검증을 위해 회귀분석을 수행하였다. 조직공정성 인식의 매개효과와 자기효능감의 조절효과 분석을 위해서는 경로분석을 실시했다. 분석결과를 살펴보면 첫째, 조직구성원들이 인식하는 직무자율성의 정도가 높을수록 조직시민행동이 긍정적(+)인 관계임을 확인하였다. 둘째, 절차공정성은 자율성과 조직시민행동과의 관계에서 부분매개효과가 확인되었다. 반면 분배공정성은 자율성과 조직시민행동과의 관계에서 매개효과가 기각되었다. 셋째, 자기효능감은 절차공정성 인식이 직무자율성과 조직시민행동 사이의 매개적 역할을 조절하였다. 넷째, 자기효능감은 직무자율성과 조직시민행동 사이에서 조절역할을 하는 것으로 분석되었다. 본 연구의 결과는 지방공무원들의 조직성과를 높이기 위한 조직시민행동의 선행요인을 통해 조직행태이론의 발전에 기여할 것으로 사료된다.

어린이집 원장의 서번트 리더쉽이 교사의 조직시민행동에 미치는 영향: 교사의 심리적 임파워먼트를 매개변인으로 (The Relationship between Directors' Servant Leadership and Teachers' Organizational Citizenship Behavior: The Mediation Effect of Teachers' Psychological Empowerment in Childcare Centers)

  • 양희정;민하영
    • 한국생활과학회지
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    • 제22권6호
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    • pp.547-557
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    • 2013
  • The purpose of this study was to investigate the relationship between directors' servant leadership, teachers' organizational citizenship behavior and psychological empowerment in childcare centers. The subjects were 479 teachers employed in childcare centers in Daegu and Gyeongbuk Province. Questionnaires, which required self-report by teachers, were used to investigate directors' servant leadership, teachers' organizational citizenship behavior and psychological empowerment. The collected data were analyzed by mean of Pearson's correlation, simple regression, hierarchial regression, by the use of SPSS Win 19.0. The results of our study was as follows. First, directors' servant leadership had a direct effect on teachers' organizational citizenship behavior. Second, teachers' psychological empowerment had a direct effect on teachers' organizational citizenship behavior. Third, directors' servant leadership had an indirect effect on teachers' organizational citizenship behavior mediated by teachers' psychological empowerment. Therefore, teachers' psychological empowerment partially mediated the relationship between directors' servant leadership and teachers' organizational citizenship behavior.