• 한국IT서비스학회지
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• 제7권2호
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• pp.165-180
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• 2008

Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually. This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey's respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance. The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

• International Journal of Advanced Culture Technology
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• 제8권3호
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• pp.18-27
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• 2020

This study is to corroborate the relationship between organizational size and performance in the Korean government context. Hence, this study aims to advance research on the relationship between organization size and performance by considering mediating variable: organizational goal ambiguity, which helps understand how organizational size affects organizational goal ambiguity in government and the organizational goal ambiguity has an influence on organizational performance. Bases on theoretical review, we assume that there is the inverted U-shaped relationship between the number of employees and budget size and organizational performance. From the results of path analysis, it shows that organizational size in the Korean government has a negative correlation, "a linear relationship", with organizational performance. Budget size has mediating variables, but the number of employees not. We try to suggest implications on the relationship between organizational size and performance in terms of theoretical perspectives in the context of the Korean government.

• Asian Journal for Public Opinion Research
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• 제12권1호
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• pp.1-27
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• 2024

This study investigates the interplay between transformational leadership, personality, and work stress in public organizations, focusing on public servants in Putrajaya, Kuala Lumpur. Data from 702 public servants in Putrajaya, Kuala Lumpur, out of 800 distributed questionnaires, were analyzed. Rigorous analysis employed a structural equation model (SEM) with partial least squares (PLS-SEM) methodology. Our empirical analysis challenges the conventional belief of a positive correlation between transformational leadership and work stress in public organizations, revealing no direct link between transformational leadership and increased work stress in this context. Our study highlights a significant positive correlation between personality and work stress among public servants, emphasizing the role of individual personality characteristics in shaping work-related stress levels. Finally, personality emerged as a crucial mediator in the transformational leadership-work stress relationship, indicating that transformational leadership indirectly influences work stress through its impact on personality. This underscores the importance of considering personality as a mediating factor in understanding the transformational leadership-work stress dynamic in public organizations. In summary, our research provides insights into the relationship between transformational leadership, personality, and work stress in public organizations. These findings challenge conventional assumptions, emphasize individual differences in stress levels, and underscore the mediating role of personality in addressing work stress among public servants.

• 보건행정학회지
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• 제31권3호
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• pp.280-291
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• 2021

Background: Based on the fact that the Korea Medical Dispute Mediation and Arbitration Agency is a public institution established by social demands for medical disputes, this study reviews the publicness of public organization and discusses its policy implications. Methods: Through Moore's strategic triangle, which consists of legitimacy and support, public value and operational capacity, the process of creating public value is examined. For the analysis, case studies were conducted using related literature data from 2012, when the agency was established, to the present. Results: As a result of the analysis, first, the related law examined in the operational capability has been revised dozens of times, but the revised law has its own contradictions and limitations. The human resource system is also being improved, but there is a problem with the fairness and reliability of the arbitration process, especially due to the limitations of the appraiser system. Second, in terms of legitimacy and support, a regional gap occurred despite efforts to improve accessibility through the expansion of the organization. And the arbitration agency failed to reconcile conflicts caused by stakeholders' perception of each other as a trade-off relationship. Third, the public value result shows that, despite many explicit (statistical) achievements, citizens' use of the past dispute resolution means (litigation) has not decreased. Likewise, the perception of value makers (citizens) is important for creating public value as an invisible result, but it has not yet been formally investigated, so the performance can not be recognized. Conclusion: While the organization's efforts for continuous change and improvement are encouraging, it is not perceived as a better means of resolving disputes and improving quality of services. Therefore, it is necessary to reconsider the institutional design centered on value creators.

• 한국수자원학회:학술대회논문집
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• 한국수자원학회 2023년도 학술발표회
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• pp.31-31
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• 2023

During December 2022, the northeast monsoon, which dominates the south and the Gulf of Thailand, had significant rainfall that impacted the lower southern region, causing flash floods, landslides, blustery winds, and the river exceeding its bank. The Golok River, located in Narathiwat, divides the border between Thailand and Malaysia was also affected by rainfall. In flood management, instruments for measuring precipitation and water level have become important for assessing and forecasting the trend of situations and areas of risk. However, such regions are international borders, so the installed measuring telemetry system cannot measure the rainfall and water level of the entire area. This study aims to predict 72 hours of water level and evaluate the situation as information to support the government in making water management decisions, publicizing them to relevant agencies, and warning citizens during crisis events. This research is applied to machine learning (ML) for water level prediction of the Golok River, Lan Tu Bridge area, Sungai Golok Subdistrict, Su-ngai Golok District, Narathiwat Province, which is one of the major monitored rivers. The eXtreme Gradient Boosting (XGBoost) algorithm, a tree-based ensemble machine learning algorithm, was exploited to predict hourly water levels through the R programming language. Model training and testing were carried out utilizing observed hourly rainfall from the STH010 station and hourly water level data from the X.119A station between 2020 and 2022 as main prediction inputs. Furthermore, this model applies hourly spatial rainfall forecasting data from Weather Research and Forecasting and Regional Ocean Model System models (WRF-ROMs) provided by Hydro-Informatics Institute (HII) as input, allowing the model to predict the hourly water level in the Golok River. The evaluation of the predicted performances using the statistical performance metrics, delivering an R-square of 0.96 can validate the results as robust forecasting outcomes. The result shows that the predicted water level at the X.119A telemetry station (Golok River) is in a steady decline, which relates to the input data of predicted 72-hour rainfall from WRF-ROMs having decreased. In short, the relationship between input and result can be used to evaluate flood situations. Here, the data is contributed to the Operational support to the Special Water Resources Management Operation Center in Southern Thailand for flood preparedness and response to make intelligent decisions on water management during crisis occurrences, as well as to be prepared and prevent loss and harm to citizens.

• 한국컴퓨터정보학회논문지
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• 제20권12호
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• pp.163-168
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• 2015

Empirical studies of superior's ethical leadership on organizational effectiveness of organization member have been done in various fields. However, it is difficult to find the previous research on civil servant in public sector. Therefore, the purpose of this study is to analyse causal relationship of ethical leadership and organizational effectiveness and to suggest theoretical and political implication for enhancing the level of civil servant's organizational citizenship behavior. As the result of analysing the causal relationship of superior's ethical leadership and organizational citizenship behavior, the factor of organizational effectiveness as the public attitude, this study shows that normative behavior, communication, reinforcement, and right decision-making have significant effect on organizational citizenship behavior. Based on these results, this study suggested theoretical and political implication and the limitations of study.

• 한국도서관정보학회지
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• 제47권1호
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• pp.71-97
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• 2016

이 연구는 공공도서관에서 근무하는 상급자의 윤리적 리더십이 구성원의 조직시민행동에 미치는 영향을 실증적으로 규명하고자 하였다. 타 분야에서의 윤리적 리더십에 관한 연구와 조직시민행동과의 연관성에 대한 연구는 여러차례 진행되어 왔으나, 도서관 분야의 윤리적 리더십과 조직시민행동에 대한 연구는 매우 미미하다. 따라서 이 연구는 윤리적 리더십과 조직시민행동간의 관계를 가설로 설정하고 이를 검증하였다. 실증분석 결과 윤리적 리더십은 조직시민행동의 구성요소 중 성실성, 정중함, 신사적 행동에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 이는 윤리적 리더십의 중요성을 입증하는 것으로, 다양한 변인의 투입을 통해 윤리적 리더십이 구성원의 조직몰입 및 직무만족에 미치는 연구로 확장이 필요함을 시사한다.

• 한국기록관리학회지
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• 제17권3호
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• pp.97-114
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• 2017

본 연구는 공공기관의 업무수행에 수반되어야 하는 투명성이 정보공개제도와 얼마나 연관이 있는지, 그리고 시기별 기관 유형별로 어떻게 변화했는지 분석해 보았다. 문헌연구를 통하여 정보공개제도의 의의와 투명성의 정의를 살펴본 후, 이와 관련된 통계자료를 분석하고, 2003년~2013년까지 통계 데이터를 토대로 정보공개와 투명성에 대한 연관성 분석을 하였다. 정보공개제도와 공공기관의 투명성을 제고하기 위해서는 공공기관의 업무과정을 제대로 기록화하고, 수요자가 원하는 정보를 제공하고, 이에 대한 평가를 측정하는 투명성 진단 평가시스템을 제도화하는 방안이 반드시 필요하다. 본 연구의 결과는 정보공개제도와 투명성의 관계에 대해 이해하고, 정보공개제도와 공공기관의 투명성을 높이기 위한 기초자료로 활용될 수 있을 것이다.

• 사회복지연구
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• 제41권1호
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• pp.281-306
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• 2010

본 연구는 사회복지담당공무원의 관계적 요인이 지식공유에 어떤 영향을 미치는지를 지식공유의도의 매개효과를 중심으로 살펴보았다. 이를 위해 대전광역시 사회복지담당공무원을 대상으로 설문조사를 실시하였고, 구조방정식모형을 통해 인과관계를 검증하였다. 지식공유에 영향을 미치는 관계적 요인으로는 신뢰, 의사소통의 개방성, 상호관계의 기대와 효능감을 설정하였고, 매개변수는 지식공유의도, 종속변수는 지식공유였다. 연구결과, 신뢰, 상호관계의 기대, 효능감이 지식공유의도에 긍정적 영향을 주었고, 지식공유에 긍정적 영향을 주는 요인은 효능감 뿐이었다. 지식공유의도도 역시 지식공유에 긍정적인 영향을 미치는 것으로 나타나 사회복지담담공무원의 지식공유는 주로 지식공유의도를 매개로 하여 이루어지는 것으로 나타났다. 이러한 연구결과에 근거하여 사회복지담당공무원들의 지식공유를 보다 활발히 하기 위한 방안에 대해 제언하였다.

• International Journal of Quality Innovation
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• 제7권1호
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• pp.20-34
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• 2006

The purpose of this study is to investigate what happens within an organization when a process view of the business is adopted. With the example of an empirical case, we aim to illustrate: how members of the organization make sense of process management; what contributions members of the organization consider to be the result of adopting a process view; and the relationship between the functional and the process structure. The empirical base in this study is one of Sweden's largest purchasing organizations within the public sector. The results are drawn from interviews with the process owners and a survey to all members involved in process teams. The case findings reveal an ambiguous image of process management. At the same time as process management solved specific organizational problems, it generated new dilemmas. It is argued that it is more rewarding to consider the adoption of the process view a 'social negotiation' rather than the result of planned implementation. The study also highlights that the meaning of process management is not anything given but something being created, and its negotiation and translation into organizational practice is open-ended. Furthermore, the study gives an illustration of the conflict between the adopted process view and the existing functional organization.