• Title/Summary/Keyword: Organization Management

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A Study on the Impact of Knowledge Management Activities on Business Performance in the Sales Organization of ICT Companies (ICT 기업의 영업조직에서 지식경영 활동이 경영성과에 미치는 영향 연구)

  • Ok-Hyun Yu;Sun-Jung Yoon;Jong-Hyen Seo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.47 no.1
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    • pp.28-40
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    • 2024
  • Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.

Correlation Analysis between Organization Conflict and Job Stress of Construction Manager in Construction Site (건설현장 건설사업관리기술자의 조직갈등과 직무스트레스 상관관계 분석)

  • An, Sung-Hoon;Bitamba, Bauma Frigeant
    • Journal of the Korea Institute of Building Construction
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    • v.20 no.4
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    • pp.367-373
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    • 2020
  • As the supervision in site is integrated into construction management, the organization's work is expanded, and the perspective and goals of the work have changed, so there is a high possibility that the conflict situation within the organization will increase. Organization conflict increase a job stress of workers, so it acts as a negative factor in deriving organizational performance. Therefore, the purpose of this study is to analyze the correlation between organization conflict and job stress of construction manager in construction site. As a result of the study, the organization conflict of the construction manager was generally low, and the job stress was also less than that of other area's workers. In addition, correlation analysis revealed that organization conflict and job stress were related. The results of this study may help to improve the organization structure in the construction management site organization.

Improving Process Innovation Effectiveness through Network Centric Organization (네트워크형 조직 이론에 근거한 혁신 효과 증대 방안 연구)

  • Lee, Chun-Yeol;Gang, Jae-Hwa
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.65-75
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    • 2006
  • This paper presents rationales for a network centric organization and their impacts on organizational effectiveness. A network centric organization shows characteristics that may be used to improve organizational effectiveness and process innovations. However, some conditions are to be satisfied to build a network centric organization. This paper summarizes such pre-conditions for a network centric organization. Korea is evaluated to be a good place to build a network centric organization because of its successful adoption of IT.

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A multi-level analysis of the individual and team-level effects on psychological capital (긍정심리자본에 영향을 미치는 개인수준과 팀 수준 요인에 관한 연구)

  • Hahn, Ju Hee;Lim, Kyu Hyuk
    • Knowledge Management Research
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    • v.13 no.5
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    • pp.91-111
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    • 2012
  • The purpose of this study is to investigate the effect of person-organization fit(PO fit) and person-job fit(PJ fit) on positive psychological capital at both team-level and individual-level. Present study intends to confirm the effectiveness through theoretical considerations and empirical analysis of positive organizational behaviors. This is expected to strengthen the basis of positive organizational behavior studies and provide the foundation to integrate positive organizational behavior to the actual organization. In order to test the hypotheses, the data were collected from multiple domestic organizations and composed 47 team-level and 244 individual-level data. For the analysis, hierarchical linear modelling(HLM) were conducted. The results of this study are as follows. PO fit and PJ fit had significant relationships with positive psychological capital at both team-level and individual-level. Also, in the relationship between the attitudes and behaviors of the members and positive psychological capital, the positive psychological capital was found to have significant effect on affective commitment and organizational citizen behaviors. The implications of this study according to the results as follows. Positive relationships of psychological capital with the antecedents and consequences variables, it is necessary for the management to magnify the strength of members in the actual operation at the organization level. Such the management of positive psychological capital can be suggested as a new approach method for achievement of the organization's goals and visions.

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On the Application of Risk Management by Levels of Project Management Maturity (프로젝트관리 성숙도별 리스크관리 적용)

  • Min, Taek-Kee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.34 no.2
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    • pp.19-29
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    • 2011
  • The uncertainty of a project generates risks hindering the goal achievement of the project, and the risks affect the success or failure of the project significantly. Risk management, a part of the project management, includes various processes, and there are also various tools or techniques applicable to that. In an organization, the application of project management develops gradually from low to high maturity, and the organization should choose and implement a method of application proper for the level of its maturity. This article suggests a method to reduce inefficiency of the management and how to apply risk management by levels of maturity for easier application. For this, the stages of project management maturity levels were divided into the introduction, development, and maturity step, and methods of risk management suitable for each stage were applied. And methods of risk management that need to be applied by the levels of project maturity are divided into three factors : risk management processes, risk management tools and techniques, and risk management standards and templates. It is expected to be favorable approaches for the application of risk management in an organization to divide those factors into more concrete processes, tools, techniques, and standards and apply them by the levels of management maturity.

Knowledge Management Resource, Strategy, and Performance: A Test of Contingency Model (지식경영 자원, 전략, 그리고 성과: 상황모형의 검증)

  • Cheon, Myun Joong;Heo, Myung Sook
    • Knowledge Management Research
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    • v.7 no.2
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    • pp.35-52
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    • 2006
  • Increasing competitive pressure, the constantly accelerating transformation of the economy, and a stronger focus on value creation have initiated the search for sustainable sources of competitive advantage in organizations. In this context, the concept of treating organizational knowledge as a valuable strategic resource has become quite popular recently. Knowledge has become the most critical component in the struggle for sustained competitive advantage and knowledge management (KM) has also been described for its possible role in creating sustainable competitive advantage. In order to examine the contingency between KM resources, KM strategies, and KM performance of organizations, a contingency model of KM, which is based on resource-based theory as well as knowledge-based theory, is developed from the information systems and strategic management literature in order to assess the following questions: (i) What KM resources affect the organization's KM strategies? (ii) Is there a relationship between KM strategies and organizational performance enhanced by KM? A detailed exploratory analysis of survey responses from 79 Korean companies provides the following significant findings: (i) This study found support for the proposed contingency model of KM; (ii) The organization's KM strategies are determined by social resources and its capabilities; (iii) An organization with a culture-based KM strategy is more likely to enhance organizational KM performance than an organization with a technology-based KM strategy.

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Relationship Management of Multinational Enterprises and its Performance: An Empirical Study of Foreign and Japanese Multinationals (다국적기업의 관계관리와 효과에 관한 실증연구 - 재일외자기업(在日外資企業)과 일계다국적기업(日系多國籍企業)을 대상으로 -)

  • Rha, Hye-Su;Kim, Jung-Uk
    • International Commerce and Information Review
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    • v.10 no.2
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    • pp.391-410
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    • 2008
  • Emphasis on relationship management might be found out from Williamson (1975), who tried to elucidate why an organization exists. According to his transaction cost theory, an organization is established to evade opportunistic actions of the market and build up a hierarchy of value chain. However, judged from the perspective of exchange relationship in a trade, the transaction cost theory was likely to approach to buyer-seller relationship by the mechanism of competition. Therefore, an organization exists to control the competition of the market. Relationship management suggested by relationship marketing focuses on cooperation between buyers and sellers, rather than competition against each other. Relationship management aims to provide a framework for making a market relationship that might become an asset or a resource of the firm. In the process of maintaining and strengthening long-term and cooperative relationship with all stakeholders included customers, suppliers and staff, they continue to create new values. The purpose of this empirical research, by investigating how relationship management of multinational enterprises influences on their competitive advantages and performances, is to suggest that a cooperative relationship established for a long time in the market, so-called quasi-market relationship, substitutes for an organization.

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A Study on Certification Activities on Aerospace Quality Management System (항공 품질경영시스템 인증활동에 관한 연구)

  • Lee, Sung-Ju;Byun, Jai-Hyun
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.88-99
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    • 2007
  • The AS9100 aerospace standard has become the aerospace quality management system standard instead of ISO9001 and MIL-Q-9858A by international aerospace manufacturing companies. The organization which adopts AS9100 standard is to be certified by an independent third party certification body as IAQG requests. The quality management system certification assessor shall utilize the AS9101 standard prepared by IAQG to assess AS9100 organization. In this paper, AS9101 quality system questionnaire is analyzed and scoring method which characterizes AS9101 is reviewed. Score attained can be utilized as an organizational quality index. Practical data gathered by certified assessors from 2002 to 2007 are analyzed and suggested to improve the organization's system operational efficiency based on the analysis results. Suggestions can be utilized by any organization to prepare assessment or to enhance the level of quality system maturity. This study is applicable to the future as well as present aerospace manufacturing activities throughout the world.

The Relationship between the Development Mode and Information Characteristics of Accounting Information System and Contingency Factors (회계정보(會計情報)시스템의 개발방식(開發方式) 및 정보특성(情報特性)과 상황요인간(狀況要因間)의 관계(關係))

  • Han, In-Gu;Jeon, Yeong-Seung
    • Asia pacific journal of information systems
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    • v.4 no.2
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    • pp.35-61
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    • 1994
  • Accounting information system is the most important and formal subsystem of the total information system of an organization which produces and delivers financial information. An organization has its own contigent characteristics. It is the key to a successful development of accounting information system to select the development mode and information characteristics appropriate for the contigent characteristics. The main purpose of this study is to analyze the relationship between the contigent factors and the development mode of accounting information system. In addition, this study will examine the relationship between the contigent variables and the information characteristics of accounting information system. The research method adopted in this study is the survey. The results show that the environmental uncertainty, organization size, task diversity, task interrelatedness, and management commitment are positively related with the involvement and role of user in the system development process. The aggregate information regarding various departments tends to be produced by an organization under the uncertain environment. The information is reported periodically by a centralized organization. The aggregate information is preferred when tha task for implementation is diversified. The output information is more aggregate and provided more frequently when there exists a high interrelatioship between tasks. The output information is more external and reported more frequently in an organization with the high management commitment.

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Effects of Job Burnout on Organization Commitment and Organizational Citizen Behavior: A Moderating Effect of Family-Supportive Organization Perception (직무 소진이 조직몰입과 조직시민행동에 미치는 영향: 가족친화 조직인식의 조절 효과를 중심으로)

  • Kim, Jung-Sun;Lee, Geun-Chan
    • The Korean Journal of Health Service Management
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    • v.13 no.4
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    • pp.145-161
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    • 2019
  • Objectives: Work-Family Balance (WFB) is a significant social issue in Korea. We examined the effects of employees' burnout on organizational performances by determining the moderating effect of family-friendly organizational culture in firefighter's organization. Methods: To test the hypothesis, data were collected from firefighters who are working at five fire stations in Deajeon and Chungnam province. Based on quantitative survey from 489 respondents, hierarchical regression analyses were performed. Results: The analysis revealed that job burnout had a negative effect on both organizational commitment (OC) and organizational citizen behavior (OCB). Family-Supportive Organization Perception (FSOP) negatively moderated the relationship between burnout and OCB. On the other hand, there was no significant moderating effect of FSOP on the relationship between burnout and OC. Conclusions: This study raises the importance of creating an organizational culture that gives its members a belief that the organization guarantees and supports the work-family balance system.