• Title/Summary/Keyword: Order Quality

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A Study on the Consumer Dissatisfaction and Complaining Behavior by Consumer Value (소비자의 수단적 가치에 따른 의복구매 불만족 및 불평행동의 비교)

  • 유태순
    • Journal of the Korean Society of Costume
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    • v.33
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    • pp.175-188
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    • 1997
  • the main purpose of this study was to inves-tigate the consumer dissatisfaction and com-plaining behavior in purchase and use by con-sumer value. The subjects participated this study were 204 female students. They were classified into 3 groups by important degree of instrumental value which is one of the 2 value categories that divided by the Rokeach. In order to assess consumer dissatishaction in purchase and use of clothing by those groups. The Clothing Purchase Dissatisfaction Inventory was used and The Consumer Complaining Behavior Inventory was adapted to asses consumer complaining behavior. The Clothing Purchase Dissatisfaction Inventory has 4 subscales(Price related factor Produt and Quality related factor Information and Service related factor Purchase decision-mak-ing related factor)and The Consumer Complaining behavior Inventory consisted in 3 subscales(Do nothing Private complaining Public complaining) Using SAS package in order to examine Clothing Purchase Dissatisfaction Inventory scores anaslysis of variance (MANOVA) was excuted And turkety test a kind of post-hoc multiple comparisons methods was adapted to compare Clothing Purchase Dissatisfaction In-ventory scores of each groups. in order to in-vestigate consumer complaining behavior by each groups and grade major pocket money a month the mean purchse price of clothing a month x2-test Frequency Percent were executed. Conclusion eached in this study are as fol-low: 1. Each group had differences in price re-lated factor Product nad Quality related fac-tor Information and Service related factor ex-cept Purchase decision -making related factor Groups which made much of value tend to dis-satisfy in price related facor Product and Quality related factor Information and Service related factor. 2. Group that made much of value had more high scores in private complaining complainto third party and the middle group had more high scores in private complaining . Group made little of value tended to do nothing. 3. Grade major pocket money a monty the mean purchase price of clothing a month didn't have difference signficantly in consumer behavior. but major had difference on private complaining.

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A study on Scalable Video Coding Signals Transmission using inter-layer Differential OVSF code allocation scheme in MC-CDMA (MC-CDMA 기반의 SVC 전송 시스템에서 계층 간 차등 OVSF코드 할당 기법에 관한 연구)

  • Shin, Hyung-Song;Kim, Kyun-Tak;Lee, Kyu-Jin;Lee, Kye-San
    • Journal of Convergence Society for SMB
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    • v.6 no.3
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    • pp.49-55
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    • 2016
  • This paper proposes an adaptive video signal transmission scheme in order to ensure the QoS (Quality of Service) of user requirements. SVC (Scalable Video Coding) is an effective transmission scheme, because that can transmit video signal according to the video layer's weight. However, in previous works, those adaptive transmission systems which are considered about the various channel environments and user requirements have not been insufficiently studied. So, we propose the SVC signal transmission using inter-layer differential OVSF code allocation scheme in MC-CDMA. The proposed scheme is able to obtain each layer signal's protection order and control the sub-block of MC-CDMA by feedback information from receiver. Therefore, our proposed scheme is possible to provide the video quality for each users according to variable channel environments. The simulation results demonstrate the enhancement of proposed system in terms of BER performance.

A Study on the Management of Construction Project for Preventing Accidents of Reclamation : basic on the collapse of Sangdo Kindergarten (도심지 소규모 재개발·재건축공사시 흙막이가시설 사고예방을 위한 건설사업관리 방안 연구 : 상도유치원 붕괴사고 중심으로)

  • Oh, Se-kil;Park, Joo-Moon
    • Journal of Urban Science
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    • v.8 no.1
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    • pp.33-44
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    • 2019
  • The purpose of this study is to investigate the cause of repeated accidents through the investigation and analysis of the collapse cases of domestic earthquakes in order to prevent the earthquake disaster in the urban redevelopment and reconstruction. It is designed and constructed to draw out various problem factors and to find solutions to these problems. And the contents related to various laws and systems of the construction project management stage. Especially. In the management of the construction management centered on the safety management and quality control of the technical aspect design, supervision, construction phase through the cause of the accident and improvement measures based on the investigation report of the collapse of the construction site near Sangdo Kindergarten in Seoul. Supervisor. And constructors should be settled on the responsibility and responsibility of God. In order to achieve the purpose of the project, a system is established to link worker-centered occupational safety and health management with technology-based safety construction management, and analysis of how the quality control of the earthquake prevention affects safety construction management The purpose of this study is to prepare the optimum management plan of construction business.As a result of this study, it is aimed to accomplish the purpose of small scale redevelopment and reconstruction construction project by providing optimization method in the stage of construction project management in order to prevent collapse caused by differences in design,Is expected.

Patients with High Risk Breast Cancer (고위험군 유방암 환자의 치료과정에 따른 삶의 질의 변화)

  • Park, Eun-Young;Lee, Eun-Ok
    • Asian Oncology Nursing
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    • v.1 no.1
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    • pp.32-43
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    • 2001
  • High risk breast cancer patients receive aggressive treatments such as APBSCT in order to prevent the recurrence. These treatments take a long time and decrease the quality of life of patients as a result. The purpose of this study is to examine when the changes of quality of life are dramatic in general and in specific dimension. This is a time series study of two types of treatment groups, in which 15 patients were treated by chemotherapy only and nine patients by auto-peripheral blood stem cell transplantation. Subjects were in this study were stage III and above of breast cancer. Data were collected from April 1999 to April 2000 with the 3 month-interval starting after 3rd cycle of chemotherapy. Data were collected 3 times ; treatment period, treatment finishing period and 3 months later after the treatment. Ferrell's QOL instrument was used which had been developed for the breast cancer patients in 1989. Repeated Measure ANOVA was used to examine differences of quality of life at 3 points of time respectively. As a result, average age was 43.29 years (4.38yrs) and the number of married person was 22(91.7%). Scores of quality of life were 5.45 at 1st period after 3rd cycle of chemotherapy, 5.17 after treatment, 5.10 at 3 months later after treatment and difference of quality of life was decreased according to period of treatment (P=.085). Only the psychological dimension of the quality of life showed the significant difference (P=.045). Two different treatment groups showed a difference of quality of life at 3 month later after treatment. In conclusions, high risk breast cancer patients showed the decreased quality of life related to treatment up to 3 months later of treatment. Subjects who received APBSCT returned to the normal quality of life more rapidly than those who received chemotherapy. Psychological nursing intervention was needed during the whole period of treatment.

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Carcass Performance, Muscle Fiber, Meat Quality, and Sensory Quality Characteristics of Crossbred Pigs with Different Live Weights

  • Choi, Young Min;Oh, Hee Kyung
    • Food Science of Animal Resources
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    • v.36 no.3
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    • pp.389-396
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    • 2016
  • In order to attain heavier live weight without impairing pork or sensory quality characteristics, carcass performance, muscle fiber, pork quality, and sensory quality characteristics were compared among the heavy weight (HW, average live weight of 130.5 kg), medium weight (MW, average weight of 111.1 kg), and light weight (LW, average weight of 96.3 kg) pigs at time of slaughter. The loin eye area was 1.47 times greater in the HW group compared to the LW group (64.0 and 43.5 cm2, p<0.001), while carcass percent was similar between the HW and MW groups (p>0.05). This greater performance by the HW group compared to the LW group can be explained by a greater total number (1,436 vs. 1,188, ×103, p<0.001) and larger area (4,452 vs. 3,716 μm2, p<0.001) of muscle fibers. No significant differences were observed in muscle pH45 min, lightness, drip loss, and shear force among the groups (p>0.05), and higher live weights did not influence sensory quality attributes, including tenderness, juiciness, and flavor. Therefore, these findings indicate that increased live weights in this study did not influence the technological and sensory quality characteristics. Moreover, muscles with a higher number of medium or large size fibers tend to exhibit good carcass performance without impairing meat and sensory quality characteristics.

The Establishment of BPR for National Spatial Data Infrastructure Quality Management System (국가공간정보통합체계 품질관리시스템 구축을 위한 BPR 수립)

  • Youn, Jun Hee
    • Journal of Korean Society for Geospatial Information Science
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    • v.22 no.4
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    • pp.81-89
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    • 2014
  • In Korea, National spatial data infrastructure has implemented in order to integrated manage and share the national spatial information producted by public agencies and local governments. The necessities of systematic quality management are raised, because information, which is generated by different agencies, is integrative managed by national level. In this paper, the establishment of BPR(Business Process Reengineering) for national spatial data infrastructure quality management system. Quality management business is defined as quality management object definition, quality measuring, evaluation and analysis, and quality enhancement process. Next, activities for each process are designed. For the quality management business, business rule(BR) is required for determining error. We derive the BR for six objects(legal-dong, railway boundary, railway centerline, road boundary, road centerline, building) among the basic spatial information. Other information's BR can be generated by using the derivation method described in this paper. Based on the BPR of this paper and derived BR, national spatial data infrastructure quality management system can be implemented in the future.

A Comparative Study of Consumers' Recognition of Service Quality in Korean Restaurants (국내 한정식 전문점의 서비스 품질에 대한 소비자의 인식 비교 연구)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.20 no.4
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    • pp.596-605
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    • 2010
  • The purpose of this study was to measure consumers' recognition of service quality in Korean restaurants, and to compare the differences in perceived service quality according to consumers' general characteristics. Self-administrated questionnaires were completed by 1,494 subjects and data were analysed by frequency, factor, reliability, and subjected to t-test and one-way ANOVA. The major results of this study can be outlined as follows: Factor analysis on perceived service quality resulted in 4 factors: staff service (5 variables), menu quality (4 variables), price and value (4 variables) and atmosphere and convenience (5 variables). Cronbach's alpha values for the reliability were over 0.8 for all the factors. The mean value in the elicited factors was indicated to be in order of menu quality ($4.73{\pm}1.19$), atmosphere and convenience ($4.57{\pm}1.09$), price and value ($4.55{\pm}1.15$), and staff service ($4.46{\pm}1.12$). Also, a significant difference was shown in service quality, which was perceived according to consumers' general characteristics. A higher mean value in perceived service quality was shown in women than in men, in the older than in the younger, in people with a high frequency of visiting Korean restaurants than those who do so with low frequency, and in people with high cost expenditure when visiting than those with low cost expenditure. In terms of region, the mean value in perceived service quality was significantly lower for consumers in the Gwangju region than in other regions.

The Study on Relation between Company's Efforts for Quality Management(6 sigma) and Financial Performance (6 시그마 품질경영을 위한 노력이 기업의 재무적 성과에 미치는 영향분석)

  • Park, Jae-Young;Ryu, Changheon;Park, Minjae;Kwon, Kyoung-Min;You, Gunjae
    • Journal of Korean Society for Quality Management
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    • v.42 no.3
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    • pp.361-372
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    • 2014
  • Purpose: In this paper, we investigate whether the endeavors for 6 sigma quality management by a firm have positive effects on its financial performance and the length of 6 sigma implemented period affects its financial status. Methods: We conduct the analysis using the data from Workplace Panel Survey 2009. We use multiple linear regression in order to analyze the relationship between the efforts for quality management and financial performance. Specifically, the return on assets (ROA) and return on equity (ROE) are investigated as dependent variables and the efforts for quality management as independent variable. The Box-Cox transformation and Cook's distance are also used. Results: As a result of the analysis, the indication is that companies that put effect into the six sigma quality management have a positive result in its financial status. In detail, the efforts for six sigma quality management have positive effects on total asset turnover ratio and six sigma implemented period on net income to net sales ratio. Additionally, companies with longer(shorter) period of six sigma program have more (less) improvement in its financial status. Conclusion: It can be concluded that the company's efforts for quality management positively influence financial performance.

Selection of Priority Management Target Tributary for Effective Watershed Management in Nam-River Mid-watershed (남강 중권역의 효율적인 유역관리를 위한 중점관리 대상지류 선정)

  • Jung, Kang-Young;Kim, Gyeong-Hoon;Lee, Jae-Woon;Lee, In Jung;Yoon, Jong-Su;Lee, Kyung-Lak;Im, Tae-Hyo
    • Journal of Korean Society on Water Environment
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    • v.29 no.4
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    • pp.514-522
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    • 2013
  • The major 24 tributaries in Nam-River mid-watershed were monitored for discharge and water quality in order to understand the characteristics of the watershed and to select the tributary catchment for improving water quality. According to the analytical results of discharge and water quality monitoring data of 24 tributaries, the mean value of discharge below $0.1m^3/s$ was 62.5% among the monitored tributaries and it mostly exceeded the water quality standards of Nam-river mid-watershed ($BOD_5$ = 3 mg/L, T-P = 0.1 mg/L over). According to the stream grouping method and the water quality delivery load density ($kg/day/km^2$) based on the results of tributary discharge and water quality monitoring, the tributary watersheds for improving the water quality were selected. In the Nam-River mid-watershed, tributaries in the GaJwaCheon, HaChonCheon catchment (Group D, $BOD_5$ = 3 mg/L over) and in the UirYeongCheon, SeokGyoCheon catchment (Group A, T-P = 0.1 mg/L over), which have a small flow (and/or large flow) and a high concentrations of water pollutants. The various water quality improving scheme for tributaries, in accordance with the reduction of potential point source pollution by living sewage and livestock wastewater, should be established and implemented.

Burden and Quality of Life in Main Caregivers of Cancer Patients Treated with Chemotherapy (화학요법을 받는 암환자 주보호자의 부담감과 삶의 질)

  • Na, Duck-Mi;Chung, Young;Yang, Kyung-Mi
    • Research in Community and Public Health Nursing
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    • v.14 no.4
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    • pp.686-698
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    • 2003
  • Purpose: This is a descriptive correlation study purposed to provide basic data for comprehensive nursing care by analyzing the relationship between the burden and the quality of life of family caregivers of cancer patients treated with chemotherapy. Methods: As for the subjects of this study, 66 family caregivers who take care of cancer patients hospitalized and treated with chemotherapy participated in the research. The tool of this study was a structured questionnaire including questions concerning burden(19 items) and the quality of life(33 items). Collected data were analyzed using SPSS PC+ program through descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and stepwise multiple linear regression. Results: 1) The mean score of burden was 2.6383. The mean score of quality of life was 3.3034. These score show that family caregivers perceive a moderate level of burden and the quality of life. 2) Family caregivers' burden was significantly related to symptoms in the cancer patient (r= 0.3501, P=0.0042) and family caregivers(r= 0.5340, P=0.0001). Family caregivers' quality of life was significantly related to symptoms in the cancer patient(r= -0.3528, P=0.0039) and family caregivers(r= -0.5472, P=0.0001). According to the result of examining' the relationship between burden and the quality of life, there was a statistically negative correlation(r= -0.6326, P=0.0001). 3) 'Family income after the onset of the patient' was the most important predictor of the burden of family caregivers($R^2$=0.158). 'Usual relationship with the patient' was the most important predictor of the quality of life of family caregivers($R^2$=0.138). Conclusions: The results presented above indicate that we must consider burden of family caregivers and symptoms experienced by them in order to improve the quality of life of family caregivers of cancer patients treated with chemotherapy.

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