• 제목/요약/키워드: Order Quality

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철도분야의 감성품질 요소 정립방향 (Advisable Direction of Sensitivity-Quality Factors on Railroad Sector)

  • 송민호;박재현;권순박;송용수
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2011년도 정기총회 및 추계학술대회 논문집
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    • pp.2250-2255
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    • 2011
  • There has been a growing interest toward railroad conjunction with opening of high-speed rail in 2004 and concurrent implementation of nation's green growth policies. Meanwhile, users' expectation on service of public transportation, especially railroad has been growing than since ever due to heightened quality of life, entering aging society, voice of equity for minorities, and greater interest in environments of communities. In order to come up with the expectations, actual improvements for user's convenience/comfort and its assessment strategies in terms of service quality level are necessary. This study defines the index of this aspect of service level as 'Sensitivity Quality'. This is conceived as one of the important factors to define travel cost as do the travel time and fare, but hardly taken into consideration when assessing a transportation system or policy-making for a transportation project. The elements included for the assessment of the sensitivity quality in this study are feeling of a ride, conformability and convenience what users feel and recognize using a train. This paper suggests that establishing sensitivity quality elements would contribute in foundation of assessing service quality and provide improved public transportation services through their scientific and objective development and management.

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APQP와 DFSS를 연계한 자동차부품연구개발 단계에서 품질보증에 관한 연구 (A Study on Quality Assurance in Auto-parts Research & Development Stage with APQP and DFSS)

  • 이강인;김재휴
    • 품질경영학회지
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    • 제39권1호
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    • pp.131-140
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    • 2011
  • Today, due to the global recession car sales have been decreased rapidly and auto makers are competing continuously to expand their market share. Automakers are struggling in order to secure competitive cost and quality through continuous cost reduction and quality innovation activities to win in the competition. In this situation, auto parts makers are trying to reinforce price competitiveness by reducing COPQ (Cost Of Poor Quality) in the mass production stages by securing the quality of components in advance from the design stage through DFSS (Design For Six Sigma) activities which is 6 sigma approach in the R&D field. However, auto parts makers have been undergone various confusion, feeling difficulties to get interrelationship among various activities. Thus, this study is going to suggest approach method for much more effective R&D activities by securing interrelationship between ISO/TS 16949 system established in the auto parts industry and DFSS activities.

대청호 정체수역의 수질예측과 관리 (Management of Water Quality of Embayments in Daechong Reservoir)

  • 이종호
    • 환경영향평가
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    • 제3권2호
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    • pp.33-45
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    • 1994
  • Water quality of Chongju and Daejeon Water Intake Tower Region, embayments in Daechong Reservoir was found to be worse than that of main lake after analysis of water which were sampled during April, July, October in 1993. Concentration of COD and SS at those two water intake tower sites were 2.8-5.6 mg/l and 2.2-3.2 mg/l, higher than that of main lake. T-N concentration of those two sites was 1.1-1.9 mg/l similar to that of main lake, and T-P concentration of those two sites was 0.14-0.18 mg/l, higher than that of main lake. This study used water quality model of embayment which can analyse pollutant loads from stream and surrounding land use, advection, decay, and diffusion transport between embayment and main lake. The model can predict water quality of embayment according to the change of pollutant load, water elevation of embayment, quantity of water intake in order to suggest water quality management. This study suggests embayment water quality management alternatives, 1) construction of waste water treatment facilities at embayment and main lake for the decrease of pollutant loading, 2) water intake at main lake less polluted or eutrophicated than embayment, and 3) outflow elevation selection for polluted hypolimnion water outflow during stratification.

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관상동맥중재술을 받고 재입원한 환자의 불확실성, 환자역할행위 및 삶의 질의 관계 (Relationship between Uncertainty, Sick Role Behaviors, and Quality of Life of Rehospitalized Patients underwent Percutaneous Coronary Intervention)

  • 김혜란
    • 임상간호연구
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    • 제20권3호
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    • pp.279-289
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    • 2014
  • Purpose: This study was conducted to investigate the relationship between uncertainty in illness and the future, sick role behavior with what diet, weight control, no smoking, abstinence, doctor visits, medications, etc, and quality of life of rehospitalized patients after percutaneous coronary intervention in a cardiology ward. Methods: A total of 120 patients participated in the study. Data were collected using a questionnaire and analyzed using t-test, ANOVA, $Scheff{\grave{e}}$ test, and Pearson's Correlation Coefficient. Results: The mean score for uncertainty was $3.45{\pm}1.08$. Sick role behavior of the patients showed a moderate value with a mean of $3.68{\pm}0.79$. The mean score for quality of life was $3.52{\pm}0.64$. Uncertainty in illness and the future was significantly correlated to sick role behavior with that diet, weight control, no smoking, abstinence, doctor visits, medications, etc (r=-.27, p=.002), and quality of life (r=-.35, p<.001), and sick role behaviors were significantly correlated to quality of life (r=.62, p<.001). Conclusion: The results implicate that there is a need to decrease the levels of uncertainty and reinforce positive behaviors by patients in order to improve their quality of life.

미용(美容)서비스품질(品質) 지각(知覺)이 구매행동(購買行動)에 미치는 영향 분석(影響 分析) (A Study on the Effect of the Perceived Beauty Service Quality on the Purchase Intention)

  • 김성남;김경인
    • 패션비즈니스
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    • 제10권1호
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    • pp.106-119
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    • 2006
  • The purpose of this study was to analysis how perceived beauty service quality, perceived value influenced on purchase intention of customers. Moreover, this study was suggested strategic solutions for beauty managers and employees to build efficient marketing strategies in order to maximize customer satisfaction. For research method, SPSS 12.0 program was used and for the accuracy of precision of a measuring instrument reliability test was applied. And then simple and multiple regression analysis were performed to examine the effects of independent variables to dependent variables to dependant variables. The results of this study were five folds: the higher perceived service quality of beauty service was, the higher perceived value, satisfaction, word-of-mouth, and intention of revisiting were; the higher perceived value was, the better satisfaction, word-of-mouth, and intention of revisiting were; technical service quality was single most important factor affecting influence on perceived value, satisfaction, word of mouth, intention of revisiting, and functional service quality and physical service quality were listed second and third.

웹서비스품질이 초기신뢰와 오프라인 방문의도에 미치는 영향: 중소병원을 중심으로 (The Effect of Hospital Web Service Quality on Initial Trust and Off-line Visit Intention: Focusing on Medium and Small Size Hospital)

  • 김상한;조철호
    • 품질경영학회지
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    • 제42권3호
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    • pp.445-458
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    • 2014
  • Purpose: Present study was designed to examine the casual relationships among web service quality, customer satisfaction, initial trust and off-line visit intention in hospital website. Research object was limited to web service quality of general hospital. We applied path analysis model in order to test the hypotheses and research model. Methods: Survey tool, that is, Questionnaire had obtained validity through literature survey, exploratory survey and pretest and sample 320 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and Structural equation model was employed as analysis method. Results: Result of this study shows as follows. Factors of web service quality have an effect on customer satisfaction and initial trust, both of customer satisfaction and initial trust have an effect on off-line visit intention. Also customer satisfaction affects initial trust. Especially, customer satisfaction and initial trust were empirically confirmed as the important factors preceding off-line vis it intention. Conclusion: Therefore, present study shows that customer satisfaction and initial trust are important factors that medium and small size hospitals have to emphasize to raise performance. However, present study has some limitations to additionally research in the future.

횡성댐 상류유역에 대한 수질관리모형의 적용 (Application of Water-Quality Management Model for Upstream Basin of Hoengsung Dam)

  • 김상호;이을래
    • 한국물환경학회지
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    • 제24권2호
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    • pp.239-246
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    • 2008
  • In this study, an optimized deterministic water-quality model was constructed to estimate water quality of a river and lake in the upstream basin of a dam. A stochastic water-quality analysis using reliability analysis technique was applied to the model. The model was tested in the 13.9 km reach from Maeil stage station of Kyechun to Hoengsung Dam of Sum River. After finding hydraulic characteristics from nonuniform flow analysis, Broyden-Fletcher-Goldfarb-Shanno (BFGS) optimization technique for model calibration was applied to determine optimum reaction parameters, and model verification was performed based on these. The stochastic model, using Mean First­Order Second­-Moment (MFOSM) and Monte-Carlo methods, was applied to the same reach as the deterministic study. Variations of discharge and water quality in headwater were considered, as well as variations of hydraulic coefficients and reaction coefficients. The statistical results of output variables from MFOSM were similar to those from the Monte-Carlo method. Risk analysis using MFOSM and Monte-Carlo methods presented the probabilities of some locations in the Hoengsung Lake violating existing water-quality standards in terms of DO and BOD.

품질경영활동이 경영성과에 미치는 영향 - 조직마음챙김지원에 의해 조절된 혁신문화의 매개효과 - (Effect of Quality Management Activities on the Performance - Mediation Effect of Innovation Culture Moderated by Organizational Mindfulness Support -)

  • 하석광;윤병섭
    • 품질경영학회지
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    • 제47권4호
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    • pp.667-685
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    • 2019
  • Purpose: This paper aims to verify the effect of quality management activities on the performance through innovative culture moderated by organizational mindfulness support which supports organizational mindfulness that means the organization members' attention is stable, opened mind and sensitive to change. Methods: The survey was conducted for four weeks to participants who participated in education of the Korea Standard Association. We analyzed 265 data using SPSS MACRO PROCESS to verify the research model. Results: Research shows that quality management activities affect the performance by partially mediating of innovation culture moderated by organizational mindfulness support. In other words, the higher organizational mindfulness support, the stronger the mediated effect of innovation culture in relation to quality management activities and performance. Conclusion: In order to further enhance the impact of quality management activities on performance, we could see that organization is needed to support for education or learning that can improve organizational mindfulness.

감성 품질 향상을 위한 자동차 Horn의 선호 음질에 관한 연구 및 음질 요소 개발 (Study Concerning Preference for Noise Quality of Automotive Horn for Improvement of Perceived Quality and Improvement of New Noise Metric)

  • 강희수;이상권;신태진;정기웅;박동철
    • 한국소음진동공학회논문집
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    • 제25권3호
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    • pp.141-149
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    • 2015
  • In this study, there is an investigation about the sound quality of automotive horn that attached to luxury sedans. In order to define a questionnaire of horn sound quality the factor analysis is conducted. Ten automotive horns are selected for this research and ten passenger cars(nine is luxury sedan and one economy class car). Luxury is used for the questionnaire as an attribute for the sound quality of car horn. The interior noises for ten test cars are recorded and used for the subjective analysis of car horn sound. In the paper, new sound metric for the car horn sound is presented. The new sound metric is used for the objective sound index for the prediction of subjective sound quality of car horn.

Applying policy and health effects of air pollution in South Korea: focus on ambient air quality standards

  • Ha, Jongsik
    • Environmental Analysis Health and Toxicology
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    • 제29권
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    • pp.11.1-11.7
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    • 2014
  • Objectives South Korea's air quality standards are insufficient in terms of establishing a procedure for their management. The current system lacks a proper decision-making process and prior evidence is not considered. The purpose of this study is to propose a measure for establishing atmospheric environmental standards in South Korea that will take into consideration the health of its residents. Methods In this paper, the National Ambient Air Quality Standards (NAAQS) of the US was examined in order to suggest ways, which consider health effects, to establish air quality standards in South Korea. Up-to-date research on the health effects of air pollution was then reviewed, and tools were proposed to utilize the key results. This was done in an effort to ensure the reliability of the standards with regard to public health. Results This study showed that scientific research on the health effects of air pollution and the methodology used in the research have contributed significantly to establishing air quality standards. However, as the standards are legally binding, the procedure should take into account the effects on other sectors. Realistically speaking, it is impossible to establish standards that protect an entire population from air pollution. Instead, it is necessary to find a balance between what should be done and what can be done. Conclusions Therefore, establishing air quality standards should be done as part of an evidence-based policy that identifies the health effects of air pollution and takes into consideration political, economic, and social contexts.