• 제목/요약/키워드: Operational services

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Empirical Investigation of the Relationship between the Operational Competence of Service Providers and the Use and Adoption of Mobile Commerce

  • Lee, Jung-Wan;Mendlinger, Samuel
    • 유통과학연구
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    • 제9권2호
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    • pp.5-12
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    • 2011
  • This study models the operational competence of mobile service providers as an endogenous factor that presumably impacts the mobile commerce (m-commerce) adoption of consumers and examines the relationship between the perceptions of consumers toward the operational performance of m-commerce providers and their m-commerce adoption likelihood. Quantitative research is applied with data collected from wireless Internet consumers in South Korea. The data is analyzed using factor analysis and structural equation modeling methods. The findings suggest that the operational competence of m-commerce providers is a significant antecedent to the m-commerce use and adoption of consumers in Korea. In this environment, the operational competence of mobile service providers in managing facilities, equipment, systems and technology plays a central role in enhancing m-commerce use and adoption. Based on the results, important managerial implications are discussed.

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WSDL과 CORBA IDL (WSDL and CORBA IDL)

  • 황의철;정선태
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2003년도 하계종합학술대회 논문집 Ⅲ
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    • pp.1323-1326
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    • 2003
  • CORBA has been a popular middleware, but recently Web Services has been emerging as a promising web middleware since it uses Internet established standards such as URL, HTTP, XML, and etc. CORBA uses IDL for describing CORBA object interface and Web Services uses WSDL for its description. Thus, in order to port or integrate CORBA objects into Web Services, one needs to understand the relationship between CORBA IDL and WSDL. In this paper, we analyze IDL and WSDL, and compare between two. It turns out that there exists a direct mapping between two, and that understanding operational environments and logic of two technologies is much more important in converting or integrating CORBA objects into Web services successfully.

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CNC-implemented Fault Diagnosis and Web-based Remote Services

  • Kim Dong Hoon;Kim Sun Ho;Koh Kwang Sik
    • Journal of Mechanical Science and Technology
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    • 제19권5호
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    • pp.1095-1106
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    • 2005
  • Recently, the conventional controller of machine-tool has been increasingly replaced by the PC-based open architecture controller, which is independent of the CNC vendor and on which it is possible to implement user-defined application programs. This paper proposes CNC­implemented fault diagnosis and web-based remote services for machine-tool with open architecture CNC. The faults of CNC machine-tool are defined as the operational faults occupied by over $70{\%}$ of all faults. The operational faults are unpredictable as they occur without any warning. Two diagnostic models, the switching function and the step switching function, were proposed in order to diagnose faults efficiently. The faults were automatically diagnosed through the fault diagnosis system using the two diagnostic models. A suitable interface environment between CNC and developed application modules was constructed for the internal function of CNC. In addition, a suitable web environment was constructed for remote services. The web service functions, such as remote monitoring and remote control, were implemented, and their operability was tested through the web. The results obtained through this research could be a model of fault diagnosis and remote servicing for machine-tool with open architecture CNC.

디지털전환 기반의 교육서비스품질 경쟁우위전략 : W사를 중심으로 (Competitive Advantage Strategy of Educational Service Quality on Digital Transformation : Focusing on W-Company)

  • 진희수;이동원;이돈희
    • 품질경영학회지
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    • 제50권4호
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    • pp.843-861
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    • 2022
  • Purpose: This study explores the impact of digital transformation (DT) strategies on gaining a competitive advantage in interactive educational services. Methods: We develop a service value proposition model by analyzing educational service elements to confirm the impact of DT in the classroom through case studies. This study focuses on educational services that DT has a positive impact on organizational competitiveness by providing opportunities for customers to engage in operational processes. This case study summarizes competitiveness using SWOT (strengths, weaknesses, opportunities, and threats) analysis. Results: The findings of the case study indicate that DT-enabled competitive factors contribute to an organization's competitive advantage. The study results present key resource as social cloud services, data combination, content sharing, and products/services. The online application that collects user data about education and shares class and evaluation information creates a new class operational process in the field of educational service for a value proposition of collection-merging-sharing with social cloud function. Conclusion: The results of this study can be used as a good guideline for educational service providers interested in applying DT for improved customer satisfaction and educational organizations' competitiveness. In addition, the study findings provide theoretical and practical implications on SWOT approaches to changing the educational service provision ways through digital transformation.

지열 열펌프가 적용된 복합냉방설비의 연계운전 특성 및 운전비용 분석 (Study on the Operational Cost and Characteristics of a Hybrid Cooling Plant with a Ground Source Heat Pump)

  • 전종욱;정해원;이태원;김용기;홍대희;김용찬
    • 대한설비공학회:학술대회논문집
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    • 대한설비공학회 2008년도 하계학술발표대회 논문집
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    • pp.42-47
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    • 2008
  • This paper reports the system performance of a hybrid plant, which combines a renewable energy plant of GSHP(Ground Source Heat Pump) with a conventional plant (screw water chiller). To find out operational cost and operating characteristics, the performance of the hybrid system was measured in a building located in Jeju island. Based on the measured data, the operating characteristics were analyzed and the operational cost was estimated by using payment table, which was provided by the Korea Electric Power Cooperation. Operating methods to save energy were recommended.

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공공정보화사업 제안요청서 품질분석 : 시스템 운영 개념을 중심으로 (Quality Analysis of the Request for Proposals of Public Information Systems Project : System Operational Concept)

  • 박상휘;김병초
    • 한국IT서비스학회지
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    • 제18권2호
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    • pp.37-54
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    • 2019
  • The purpose of this study is to present an evaluation model to measure the clarification level of stakeholder requirements of public sector software projects in the Republic of Korea. We tried to grasp the quality of proposal request through evaluation model. It also examines the impact of the level of stakeholder requirements on the level of system requirements. To do this, we analyzed existing research models and related standards related to business requirements and stakeholder requirements, and constructed evaluation models for the system operation concept documents in the ISO/IEC/IEEE 29148. The system operation concept document is a document prepared by organizing the requirements of stakeholders in the organization and sharing the intention of the organization. The evaluation model proposed in this study focuses on evaluating whether the contents related to the system operation concept are faithfully written in the request for proposal. The evaluation items consisted of three items: 'organization status', 'desired changes', and 'operational constraints'. The sample extracted 217 RFPs in the national procurement system. As a result of the analysis, the evaluation model proved to be valid and the internal consistency was maintained. The level of system operation concept was very low, and it was also found to affect the quality of system requirements. It is more important to clearly write stakeholders' requirements than the functional requirements. we propose a news classification methods for sentiment analysis that is effective for bankruptcy prediction model.

고객수요를 고려한 열차용량패턴에 관한 연구 (Evaluation of Train Capacity Pattern Considering Customer Demands)

  • 김동희;김성호;홍순흠
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2004년도 춘계학술대회 논문집
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    • pp.507-513
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    • 2004
  • In the railway system, transportation plan corresponds to a m aster plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the railway operation company, and it includes several sub-planning activities such as train operation frequency plan, train (schedule) plan, train capacity assignment plan, and rolling stock requirement plan. In these sub- planning processes, train can be con side red as a product for providing customer services, and customer demands and operational advantages must be considered. In this paper, we present an effect estimation system for the train capacity pattern in a train schedule, and the effect of capacity pattern can be expressed as minimum spilled demand, minimum train service cost, and maximum train revenue or profit.

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A Method of Service Refinement for Network-Centric Operational Environment

  • Lee, Haejin;Kang, Dongsu
    • 한국컴퓨터정보학회논문지
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    • 제21권12호
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    • pp.97-105
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    • 2016
  • Network-Centric Operational Environment(NCOE) service becomes critical in today's military environment network because reusability of service and interaction are being increasingly important as well in business process. However, the refinement of service by semantic similarity and functional similarity at the business process was not detailed yet. In order to enhance accuracy of refining of business service, in this study, the authors introduce a method for refining service by semantic similarity and functional similarity in BPMN model. The business process are designed in a BPMN model. In this model, candidated services are refined through binding related activities by the analysis result of semantic similarity based on word-net and functional similarity based on properties specification between activities. Then, the services are identified through refining the candidated service. The proposed method is expected to enhance the service identification with accuracy and modularity. It also can accelerate more standardized service refinement developments by the proposed method.

서비스 기반 소프트웨어 유지보수를 위한 역공학과 인도 (Delivery)단계의 프로세스 개선 (A Process Improvement of Reverse Engineering and Delivery Steps for Service based Software Maintenance)

  • 박진호;류성열;김종배;정석균
    • 한국IT서비스학회지
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    • 제9권4호
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    • pp.169-185
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    • 2010
  • According to software growth, also software maintenance has been continuously improving. In addition, the existing concept of software maintenance process demands operational management and improvement of service task. However, when we perform maintenance task, we have several constraints about applying service based requirement to system. Therefore, in order to solve these problems, we need a study of task of process for service based maintenance. In this paper, we propose a Service based Software Maintenance Process. Proposed process based on MaRMI-RE standard for software development and maintenance and compares it with the service based representative standards. In a related works, we study activity of ITIL and identify activities and tasks for maintenance. After this, identified activities and tasks compare with activities of MaRMI-RE. And then, we derive activities and tasks of a Service based Software Maintenance Process. Finally, we validate a result by comparing the proposed process with a general service operational process.