• 제목/요약/키워드: Operational Experience

검색결과 274건 처리시간 0.029초

A Study on the Differences in the Cognition of the Visitor-Reservation System: Focused on Uiryeong-Gil Area in Bukhansan National Park

  • Sim, Kyu-won;Choe, Yunseon;Jang, Jin;Nam, Seungmin
    • Journal of Forest and Environmental Science
    • /
    • 제37권1호
    • /
    • pp.69-78
    • /
    • 2021
  • This study aims to verify a difference between the years 2014 and 2019 of Uiryeong-Gil, which is operated by the Visitor-Reservation System, in terms of the cognition of system, operational effectiveness, and behavioral intention. The analysis is as follows. First, among the overall cognition of the Visitor-Reservation System, the satisfaction from - prevention for safety for accident, expansion to other parks, number of visitor restriction, and satisfaction with reservation method - increased compared to 2014. Second, among the effects of the Visitor-Reservation System operation, satisfaction shows differences in year-to-year levels in terms of resource protection, resource damage mitigation efficiency, natural experience opportunity, comfort of visit-environment, and prevention of illegal activities. Third, the analysis of the differences in the behavior of the Visitor-Reservation System showed that the satisfaction of visitors, revisit intention, and overall satisfaction differed per year. The results of this study are meaningful in that the Visitor-Reservation System is no longer the restriction, but the change in cognition for the protection of ecosystems and sustainable visiting in order to expand the Visitor-Reservation System into a sustainable policy.

기술거래플랫폼 서비스 개선방안에 대한 연구 (A Study on Service Improvement Plan of Technology Trade Platform)

  • 조규대;홍재범
    • 아태비즈니스연구
    • /
    • 제13권3호
    • /
    • pp.209-225
    • /
    • 2022
  • Purpose - The domestic technology trading market is composed of a technology trading platform with the participation of technology trading institutions. The institution that operates the technology trading platform provides various support for technology transaction. The purpose of this study is to suggest improvement plans through analysis of the services provided by the technology trading platform. Design/methodology/approach - TA model was built based on existing research and the importance and satisfaction of each evaluation item of the model were identified through the hierarchical analysis process and expert opinion gathering. Then importance-satisfaction correlation analysis was applied. Findings - As a result of analyzing the importance of the technology trading platform, supply technology information, technology value evaluation, and demand technology information are in order. Technology marketing and demand technology information are areas that require focus management and there are differences according to experience and low-skilled people suggest the need to improve technology value evaluation service. Research implications or Originality - This study is significant in that it evaluated the operational performance of a technology trading platform that had not been addressed for 15 years and suggested improvement measures. Initially a series of technology transaction processes such as technology value evaluation technology matching and technology commercialization support were expanded from simple information on previous technology and this study includes these changes.

Agro-Healing Service Quality Analysis Using IPA Analysis for Business Owners

  • Kim, Yun-Jin;Kim, Seon-Ok;Park, Sin-Ae
    • 인간식물환경학회지
    • /
    • 제24권6호
    • /
    • pp.673-684
    • /
    • 2021
  • Background and objective: This study seeks to investigate domestic agro-healing farm resources so that preliminary data can be obtained on the systematic provisions for agro-healing programs in order to improve service quality and to identify the quality of agro-healing policy services. Methods: For this study, owners of agro-healing facilities were asked 24 questions via an online survey. An importance-performance analysis (IPA) was conducted to identify service quality for each policy sector. Results: Respondents' satisfaction levels were low when compared to agro-healing farm owners' perceptions of the above-average importance of each sector. The results from the resource analysis of domestic agro-healing farms indicated that the main operational purposes of farms were, in descending order, experience (90.0%), healing (86.7%), and education (84.0%). With respect to the type of program that was operated, cultivating crops (horticultural therapy) was identified most frequently at 83.3%. Conclusion: As a result of this study, the resources possessed by agro-healing farms were identified. In addition, the results of the IPA analysis in terms of service quality are not as good as expected, and performance levels should be increased to improve this. The results of this study are expected to provide useful information not only to improve the quality of agro-healing services, but also to revitalize the agro-healing industry while developing a systematic agro-healing program.

Good modeling practice of water treatment processes

  • Suvalija, Suvada;Milisic, Hata;Hadzic, Emina
    • Coupled systems mechanics
    • /
    • 제11권1호
    • /
    • pp.79-91
    • /
    • 2022
  • Models for water treatment processes include simulation, i.e., modelling of water quality, flow hydraulics, process controls and design. Water treatment processes are inherently dynamic because of the large variations in the influent water flow rate, concentration and composition. Moreover, these variations are to a large extent not possible to control. Mathematical models and computer simulations are essential to describe, predict and control the complicated interactions of the water treatment processes. An accurate description of such systems can therefore result in highly complex models, which may not be very useful from a practical, operational point of view. The main objective is to combine knowledge of the process dynamics with mathematical methods for processes estimation and identification. Good modelling practice is way to obtain this objective and to improve water treatment processes(its understanding, design, control and performance- efficiency). By synthesize of existing knowledge and experience on good modelling practices and principles the aim is to help address the critical strategic gaps and weaknessesin water treatment models application.

연안개량안강망어선의 조업 시스템 개선이 선원들의 작업 안전과 작업부하에 미치는 영향 (Effects of improvement of fishing operating system on a coastal improved stow net fishing vessel on the work safety and workload of seafarers)

  • 김민선;장호영;황보규
    • 수산해양기술연구
    • /
    • 제59권1호
    • /
    • pp.74-84
    • /
    • 2023
  • This paper is the result of a comparative analysis of crew members' workloads using the EMG and OWAS methods according to the fishing process before and after the improvement of the operating system of the experimental vessel, with the aim of improving operational efficiency and safety work of coastal improved stow net fishing vessels. The target crew members were three people with at least five years of experience on board the same fishing vessel as the experimental vessel. After improving the operating system, such as installing a power block crane and two capstans, change the location of the ball-roller, the time required for setting and hauling work decreased (p < .01), and the evaluation results by OWAS showed that the overall workload for setting and hauling net work decreased. The results of muscle activity analysis showed a decrease in lashing anchor work (p < .01) in the case of hauling net and in anchor dropping work in the case of setting net (p < .001). It is judged that the use of ball rollers in net handling has been reduced; consequently, work safety has been improved.

Over the Rainbow: How to Fly over with ChatGPT in Tourism

  • Taekyung Kim
    • Journal of Smart Tourism
    • /
    • 제3권1호
    • /
    • pp.41-47
    • /
    • 2023
  • Tourism and hospitality have encountered significant changes in recent years as a result of the rapid development of information technology (IT). Customers now expect more expedient services and customized travel experiences, which has intensified competition among service providers. To meet these demands, businesses have adopted sophisticated IT applications such as ChatGPT, which enables real-time interaction with consumers and provides recommendations based on their preferences. This paper focuses on the AI support-prompt middleware system, which functions as a mediator between generative AI and human users, and discusses two operational rules associated with it. The first rule is the Information Processing Rule, which requires the middleware system to determine appropriate responses based on the context of the conversation using techniques for natural language processing. The second rule is the Information Presentation Rule, which requires the middleware system to choose an appropriate language style and conversational attitude based on the gravity of the topic or the conversational context. These rules are essential for guaranteeing that the middleware system can fathom user intent and respond appropriately in various conversational contexts. This study contributes to the planning and analysis of service design by deriving design rules for middleware systems to incorporate artificial intelligence into tourism services. By comprehending the operation of AI support-prompt middleware systems, service providers can design more effective and efficient AI-driven tourism services, thereby improving the customer experience and obtaining a market advantage.

Development and Operational Test of the Free Semester Program Education in Arboreta and Botanical Gardens: Focusing on 'Gardener for a Day' Program in Korea National Arboretum

  • Yun, Do-Lee;Yoon, Mi-Jeong
    • 인간식물환경학회지
    • /
    • 제22권3호
    • /
    • pp.289-298
    • /
    • 2019
  • As part of the free semester program, the 'Gardener for a day' program in the Korea National Arboretum was newly developed in 2018. The program was developed as a free semester program reflecting the works of a 'gardener' who performs the planning, preparation, maintenance and management of exhibition gardens. This 'Gardener for a day' program was applied to a total of 106 middle school students in October 2018. Educational elements were extracted from Korea National Arboretum exhibition gardens and career exploration of gardeners. The program was designed to provide education on theory and practices, including watching the gardener video, visiting the gardener booth, meeting with actual gardeners at Korea National Arboretum, visiting two exhibition gardens, and participating in three types of practical training as a gardener. A survey about program satisfaction and education was conducted after the program to analyze the students' satisfaction with the program (contents, management, instructor), free semester program (career planning, occupational attitude, independence), and education (awareness of forest biospecies, preservation will). The analysis showed that the following results: satisfaction with the program (score 4.0), free semester program (score 3.8), and education (score 4.0). Comparative analysis of the pretest-posttest questionnaires showed that there were significant educational effects in career planning, occupational attitude, and awareness of forest biospecies.

국립등대박물관 스토리텔링 체험전시 연출 사례연구 -<등대와 과학> 상설전시를 중심으로- (A Case study on Storytelling Experiential Exhibition at the National Lighthouse Museum)

  • 김송이
    • 한국항해항만학회:학술대회논문집
    • /
    • 한국항해항만학회 2023년도 추계학술대회
    • /
    • pp.162-165
    • /
    • 2023
  • 경상북도 포항시 호미곶에 위치한 국립등대박물관 전시관 2층에 위치한 <등대와 과학> 상설전시의 전시연출 방향을 간략하게 분석하고자 한다. 해당 전시는 박물관 주 관람층인 어린이를 동반한 가족 단위의 관람객을 타겟으로 하고 자연채광을 최대한 살리고 바다 풍경을 관람할수 있는 통창과 포토존이 어우러지는 공간을 구성했다. 전시콘텐츠는 자연스럽게 이야기를 따라 동선을 유도하도록 스토리텔링했으며 전시방식은 항로표지에 적용된 과학원리를 관람객이 흥미롭게 체험할수 있도록 체험형 전시로 연출했다.

  • PDF

Qualitative Literature Analysis: The Current Challenges and their Solutions in the Beauty Care industry

  • Eun-Jung SHIN
    • 산경연구논집
    • /
    • 제15권6호
    • /
    • pp.25-32
    • /
    • 2024
  • Purpose: This research explores to (1) identify the leading challenges that the beauty care industry faces currently, which includes sustainable development, ethics, and industry laws, (2) describe how these challenges impact industries' practices and customer experience, and (3) propose plausible strategies to address these issues in an effort to enhance sustainability, ethical business practices, and compliance with legal norms in the beauty care industry. Research design, data and methodology: The research approach used is the systematic literature review approach to identify the relevant literature that addresses the current challenges in the beauty care industry and to assess the results of prior studies. Results: The finding indicated the following solutions to handle the current issues in the beauty industry: Solution to (1) Environmental Impact: Sustainable Production and Packaging, (2) Ethical Concerns: Enhancing Supply Chain Transparency, (3) Regulatory Challenges: Proactive Compliance and International Standardization, and (4) Technological Challenges: Personalization and Digital Engagement. Conclusion: Based on the conclusions made in the findings' section, this research examines the implications of the solutions to provide an insight into how the strategies can guide future practices in the beauty care industry. It also points out how these insights can be applied by industry practitioners to improve sector operational and strategic performance.

유아교육기관 실외놀이 운영에 대한 교사의 경험 분석 (The Analysis on Teacher's Experience in the Operation of Outdoor Play of Early Childhood Educational Institute)

  • 임진형;김경미;진미선
    • 한국산학기술학회논문지
    • /
    • 제18권1호
    • /
    • pp.467-474
    • /
    • 2017
  • 본 연구의 목적은 유아교사가 경험한 실외놀이의 의미와 어려움을 분석하여, 유아교육기관에서의 바람직한 실외놀이 운영을 위한 기초자료를 제시하는 것이다. 이를 위하여 유아교사 8명을 대상으로 유아교육기관 실외놀이의 의미, 실외놀이 운영의 어려움을 심층면담을 통해 살펴보았다. 연구결과, 첫째, 유아교사들은 신체발달을 도모하는 실외놀이, 소통으로서의 실외놀이, 에너지 발산으로서의 실외놀이, 자연과 함께하는 실외놀이의 의미를 인식하고 있었다. 이를 통해 유아들의 대 소 근육을 발달시키고 사회성 발달의 기회를 가질 수 있으며, 에너지의 발산과 자연과의 교감을 할 수 있다는 점에 의미를 두고 있었다. 둘째, 유아교사들은 여러 자료와 방법을 통해 유아들에게 의미있는 실외놀이 활동을 제공하고자 하였으나 계획과 일치하지 않는 실외놀이의 운영, 시간의 부족, 놀이지도 자질의 부족의 어려움을 제시하였다. 본 연구는 실외놀이의 운영에 대한 유아교사의 경험을 분석함으로써 실외놀이에 대한 의미를 되새겨보고, 실외놀이를 효율적으로 운영해 보도록 하는데 의미를 시사한다.