• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.11
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• pp.367-373
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• 2017

The O2O service is an efficient way to operate based on systematic connection of the offline and online states. At present, education, health checkups, and exposure management of radiation workers are separated from offline and online at nuclear-related workplaces. Therefore, we developed a radiation workers management program at the workplace and tried to link online and offline states. After applying the program to the local network, we developed a written employee management system as a computer program and applied it to radiation workers and radiation safety managers at a university hospital in Daejeon using a questionnaire. As a result of the survey, the results of this program can enhance the awareness of safety management and work convenience. There is also a demand for radiation closed workers as well as radiation relative workers. It will be necessary to collect opinions regarding the characteristics of each workplace for the generalization of the radiation workers management program. As a result, real-time radiation safety management and work improvement can be expected through network connections between the workplace, supervisory authority, and related organizations in the future. If a circle structure is formed using the employee management program, development of radiation safety management can be expected.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.10
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• pp.4908-4922
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• 2019

The popularization of smartphones in recent years has created a rich ground for online-to-offline (O2O) services based on location information. In the process of finding user locations in O2O services, BLE (Bluetooth Low Energy) beacons are widely used because the beacons are economical in many ways. The current BLE method does not specify the direction of user movement, but adding that information could enrich the user experience for various O2O services. This paper proposes a method that identifies the user movement direction through data analysis on data sets generated by a pair of BLE beacons. Also we demonstrate its implementation with examples of services that need the direction information of users in order to show the feasibility of the method proposed.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.11 no.1
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• pp.89-94
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• 2018

This paper investigated the design method of the smart sensor for implementing IoT (Internet of Things) service. The power supply of sensor consistently acquisting data is based on the energy harvesting technology and designed with piezoelectric transducer not affected by surrounding circumstances. The wireless communication interface for the transmission of data is designed with BLE (Bluetooth Low Energy). BLE is highly adequate wireless communication technology for low power consumption and short distance wireless communication. The main application of BLE is beacon whose usage range is extended from O2O (Online to Offline) service, navigator based on indoor positioning technology, and anti-theft/lost child prevention service to mobile game. This paper studied the method to extend wireless coverage for complementing the short wireless transmission distance of BLE. The wireless sensor network based on CATV network is proposed for the easy construction of BLE sensor network and extended wireless coverage.

• Journal of Distribution Science
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• v.19 no.2
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• pp.37-44
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• 2021

Purpose: O2O (Online to Offline) is an internet-based platform. The purpose of this study is to confirm the effect of service quality of O2O food delivery service on service satisfaction, and whether customer orientation mediates the relationship between service quality and service satisfaction. Research design, data and methodology: This paper surveyed Chinese consumers using the O2O food delivery platform through a questionnaire technique. Smart PLS 3.0 was used to verify the hypothesis of this study. PLS is characterized by the advantage of minimizing measurement errors and maximizing the influence of each factor. Results: It was confirmed that O2O food delivery companies need to increase service quality (information quality, product quality, and social quality, system quality) in order to obtain customer satisfaction. Additionally, the perceived customer orientation was found to completely mediate the relationship between perceived service quality (information quality, product quality) and perceived service satisfaction. Conclusions: The service level of the O2O delivery company to the customer's request when a problem occurs in the customer's order must be raised to increase the customer's satisfaction. For example, timely response to customer inquiries and timely feedback of delivery information to customers during the delivery process should improve the quality of after-sales service.

• Korea Trade Review
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• v.45 no.6
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• pp.77-97
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• 2020

This study investigates the effects of O2O-based mobile shopping application (O2O MSA)'s information and service quality on the user's perceived privacy protection, satisfaction and loyalty. In this study, 969 questionnaire reponses were collected, out of which 555 were used to estimate the structural paths using PLS-SEM (partial least square structural equation model) for the hypothesis test. Our empirical findings are drawn from Chinese respondents that live in a 1-line city in China and use O2O MSAs serviced by China's leading companies. This study examines and confirms that qualified information and service of O2O MSA positively affect both perceived privacy protection and customer satisfaction, which finally leads to customer behavioral loyalty through the perceived privacy protection. Further, this study presents effective practical implications for application development strategy suitable for users in the O2O-based mobile shopping industry.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.16 no.1
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• pp.1-5
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• 2016

The all-in-one service, for example, mobile wallet enables users to have credit card, membership card, and coupon in one place. It has been one of important o2o services with offline payment. In order to take advantage of mobile commerce, it is necessary to authenticate clients automatically without entering their passwords. This paper proposes an automatic client authentication method in all-in-one service. At registration, clients receives and stores an authentication ticket from a company, which contains an user's identifier and password encrypted by company's symmetric key. Client can be authenticated by transferring authentication tickets to companies at service requests.

• Proceedings of the Korea Information Processing Society Conference
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• 2016.10a
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• pp.382-385
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• 2016

본 논문은 현재 영역 별로 파편화된 여러 O2O(Online to Offline) 서비스들을 통합적으로 제공하기 위해 자연어를 통한 NUI(Natural User Interface)를 개발하여 사용자가 명시한 상품 정보의 항목을 자동으로 분류하고자 한다. 이를 위해 e-commerce 도메인 정보 학습에 적합한 나이브 베이즈 분류(Naive Bayes Classifier) 알고리즘을 사용한다. 학습에는 미국 e-commerce 사이트 Groupon의 상품 정보와 분류 체계를 사용하며, 학습 데이터의 특징을 분석하여 상품 정보에 특화된 학습 데이터 정제 및 TF-IDF(Term Frequency-Inverse Document Frequency)를 통한 단어 별 가중치를 적용하여 알고리즘의 정확도를 향상시킨다.

• Convergence Security Journal
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• v.21 no.1
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• pp.115-120
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• 2021

An O2O-based real estate brokerage web sites or apps are increasing explosively. As a result, the environment has been changed from the existing offline-based real estate brokerage environment to the online-based environment, and consumers are getting very good feelings in terms of time, cost, and convenience. However, behind the convenience of online-based real estate brokerage services, users often suffer time and money damage due to false information or malicious false information. Therefore, in this study, in order to reduce the damage to consumers that may occur in the O2O-based real estate brokerage service, we designed a false property information filtering system that can determine the authenticity of registered property information using artificial intelligence technology. Through the proposed research method, it was shown that not only the authenticity of the property information registered in the online real estate service can be determined, but also the temporal and financial damage of consumers can be reduced.

• Journal of Multimedia Information System
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• v.3 no.3
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• pp.85-90
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• 2016

We firstly tried to understand consumers' purchasing tendencies and mainly focused on designing a platform model that offers integrated support. C2B (Customer to Business) orders integrate with a consumption platform of a B2C (Business to Customer) model, and integrated support aims at design, supply, processing, and distribution of a fashion business. All the information such as orders, sales, production, supply, and settlement of accounts is synchronized under the C2B, B2C, and O2O (Online to Offline) environment so that accurate information can be shared in real time. Our platform automatically handles with a net income of a product designer, manufacturer, and shipping company once shipping is confirmed.

• Journal of Distribution Science
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• v.20 no.10
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• pp.105-117
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• 2022

Purpose: The digital healthcare business is rapidly growing due to the COVID-19 pandemic, and the medical service platform business based on smartphone apps is globally expanding. This study targeted medical information online to offline (O2O) platform users in the medical service field. It verified the effect relationship revealed in the continuous use intention of the platform with the mediation of platform quality components, namely perceived benefits, flow experience, and use satisfaction. Research design, data and methodology: Based on previous studies, three medical information O2O platform quality components, namely system quality, information quality, and service quality, were defined. And the questionnaire survey was carried out targeting 359 leading medical information O2O platform users in Korea. Results: As a result of the analysis, it was confirmed that system quality and service quality had a positive (+) effect on satisfaction and continuous use intention with the mediation of perceived benefits and flow experience. Meanwhile, information quality had a negative effect (-) on perceived benefits and flow experience and did not affect use satisfaction and continuous use intention. Conclusions: Consequently, it was ascertained that the system quality and service quality affecting user behavior and experience were more significant factors than information quality to medical information O2O platform users from the medical service aspect.