• Title/Summary/Keyword: Online systems

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The Relationship between Offline Trust and Online Transaction in Internet Banking (인터넷 뱅킹에서 오프라인 신뢰와 온라인 거래의 관계)

  • Lee, Woong-Kyu
    • Asia pacific journal of information systems
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    • v.17 no.2
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    • pp.29-47
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    • 2007
  • Owing to the rapid growth of using the Internet, not only click-and-mortar companies but also brick-and-mortar ones have been expanding their distribution channels into online, Moreover, since online channels are more attractive than offline ones in control and maintenance, switching customers into online ones is emerged as one of very important managerial issues in a view of reduction of cost as well as expansion of services. However, the switched customers should be faced by uncertainties which could not have been experienced in offline. Specifically, in online channels, buyers and sellers are separated temporally and spacially and there are always so many kinds of threat for security as well as not enough systems and conventions for them yet. Therefore, trust has been considered as one of the most critical mechanisms for resolution of such uncertainties in online transactions. However, it is not easy to build and maintain the relationships in online since most of them are virtual and indirect generally. Therefore, in order to switch offline customers into online ones, it is very important to make strategies based on identification of the relationship between online transaction and offline trust which has been built in offline business. Generally offline trust, which has been built independent of online, could not include trust for online-dependent activities such as payment security during or after transactions, while most of online trust include it. Therefore, a customer with high offline trust does not always perceive high security and assure safe transactions. Accordingly, while online trust, where technical capabilities for online security is one of main bases, includes control trust implicitly or explicitly, offline trust does not. However. in spite of such clear discrimination and independence between offline trust and perceived security, there can be the significant dependency between these two beliefs. The customers with high offline trust believe that the company would do some activities for online security for customers' safe transactions since it has been believed of doing well for customers' trust. Theoretically, users' perception of security is interpreted as a kind of control trus, which is trust for company's technical control capacities in order to resolve technical uncertainties in online. Therefore, the relationship between two beliefs can be considered as transference from offline trust to another type trust. that is, control trust. The objective of this study is to analyze the effect of offline trust on online transaction uses mediated by perceived security. For this purpose, we suggest a research model based on technology acceptance model (TAM). Reuse intention is adopted as a dependent variable and TAM is modified by adding perceived risk (PR) as well as two beliefs of using Internet banking, perceived usefulness (PU) and perceived ease of use (PEOU). Moreover, perceive security (PS) is adopted as an external variable for PR and PU, while offline trust (OT) is an antecedent of PS. For an empirical test, sampling from 108 visitors to the banks in Daegu, Korea, we analyze our model by partial least square (PLS) approach. In result, our model is shown to explain 51.4% of the variance in reuse intention and all hypothesis are supported statistically. A theoretical implication of this study is to identify a role of PS between offline trust and reuse intention of using online transaction services. According to our result, PS can be considered as a mediation variable for bridging between two different concepts: trust that explains social aspects of customers and companies, and TAM that explains customers' reuse intention.

A Study on Factors Influencing Chinese Tourists' Intention to Use Online Travel Reservation Services (방한 중국인의 온라인 여행 예약 서비스 사용의도에 미치는 영향 요인에 대한 연구)

  • Han, Jing Hao;Kwon, Hyuk Jin;Kim, Dongsoo
    • The Journal of Society for e-Business Studies
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    • v.18 no.4
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    • pp.257-272
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    • 2013
  • As visiting of Chinese tourists to Korea have increased gradually, Chinese people who use online travel reservation services for their visits to Korea have increased accordingly. In addition, the growth of the online reservation services in China is very rapid. Therefore, it is necessary to study the factors affecting the Chinese tourists' intention to use the online travel reservation services in order to advance e-business in the travel industry. This paper presents a new research model based on Technology Acceptance Model (TAM) including perceived risk, service factors, online reviews and user satisfaction. Also, it analyzes factors affecting the Chinese tourists' intention to use the online travel reservation services. The results of this study show that the key influencers of the online travel reservation services are perceived usefulness, perceived ease, and perceived risk. Additionally, based on these results, this paper proposes practical suggestions to solve the existing problems and improve online travel reservation websites in China.

Competition between Online Stock Message Boards in Predictive Power: Focused on Multiple Online Stock Message Boards

  • Kim, Hyun Mo;Park, Jae Hong
    • Asia pacific journal of information systems
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    • v.26 no.4
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    • pp.526-541
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    • 2016
  • This research aims to examine the predictive power of multiple online stock message boards, namely, NAVER Finance and PAXNET, which are the most popular stock message boards in South Korea, in stock market activities. If predictive power exists, we then compare the predictive power of multiple online stock message boards. To accomplish the research purpose, we constructed a panel data set with close price, volatility, Spell out acronyms at first mention.PER, and number of posts in 40 companies in three months, and conducted a panel vector auto-regression analysis. The analysis results showed that the number of posts could predict stock market activities. In NAVER Finance, previous number of posts positively influenced volatility on the day. In PAXNET, previous number of posts positively influenced close price, volatility, and PER on the day. Second, we confirmed a difference in the prediction power for stock market activities between multiple online stock message boards. This research is limited by the fact that it only considered 40 companies and three stock market activities. Nevertheless, we found correlation between online stock message board and stock market activities and provided practical implications. We suggest that investors need to focus on specific online message boards to find interesting stock market activities.

Fuzzy Hint Acquisition for the Collision Avoidance Solution of Redundant Manipulators Using Neural Network

  • Assal Samy F. M.;Watanabe Keigo;Izumi Kiyotaka
    • International Journal of Control, Automation, and Systems
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    • v.4 no.1
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    • pp.17-29
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    • 2006
  • A novel inverse kinematics solution based on the back propagation neural network (NN) for redundant manipulators is developed for online obstacles avoidance. A laser transducer at the end-effctor is used for online planning the trajectory. Since the inverse kinematics in the present problem has infinite number of joint angle vectors, a fuzzy reasoning system is designed to generate an approximate value for that vector. This vector is fed into the NN as a hint input vector rather than as a training vector to guide the output of the NN. Simulations are implemented on both three- and four-link redundant planar manipulators to show the effectiveness of the proposed position control system.

Neurointerface Using an Online Feedback-Error Learning Based Neural Network for Nonholonomic Mobile Robots

  • Lee, Hyun-Dong;Watanabe, Keigo;Jin, Sang-Ho;Syam, Rafiuddin;Izumi, Kiyotaka
    • 제어로봇시스템학회:학술대회논문집
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    • 2005.06a
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    • pp.330-333
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    • 2005
  • In this study, a method of designing a neurointerface using neural network (NN) is proposed for controlling nonholonomic mobile robots. According to the concept of virtual master-slave robots, in particular, a partially stable inverse dynamic model of the master robot is acquired online through the NN by applying a feedback-error learning method, in which the feedback controller is assumed to be based on a PD compensator for such a nonholonomic robot. A tracking control problem is demonstrated by some simulations for a nonholonomic mobile robot with two-independent driving wheels.

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A Study of Platform-Based ERP+ System Design (플랫폼기반 ERP+ 시스템 설계에 관한 연구)

  • Cheng, Zhi-Chao;Jin, Chang-Hai;Kwon, Young-Jik
    • Journal of Information Technology Applications and Management
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    • v.22 no.4
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    • pp.95-103
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    • 2015
  • In this paper, we designed a platform-based $ERP^+$ system, which integrates ERP system and SCM system. With platform-based technology we can connect online and offline platforms, enterprise management systems, and government systems. In our research, first we examined the problems of the existing ERP systems, and second we discussed all basic tasks of our $ERP^+$ system. We also designed several modules for this platform-based system and system network. Our results showed that a platform-based $ERP^+$ system can effectively manage the information and the human/material resources, by using O2O (online to offline) technic. Even different systems can be integrated effectively. It can reduce the costs of enterprise management activities, enhance the enterprise competitiveness.

The Effects of Gestalt Principles on the Perceived Usability of User Interface in a Web Context (게쉬탈트 원리가 사용자 인터페이스의 지각된 사용가능성에 미치는 영향에 대한 탐색적 연구)

  • Jung, Won-Jin;Yim, Hyung-Rok
    • The Journal of Information Systems
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    • v.19 no.1
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    • pp.117-148
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    • 2010
  • The user interface (UI) is the part of the systems that users can see, hear and feel. That means, a user can interact with the systems through the user interface. Effective user interfaces create positive feelings of success and competence. In addition, they enable users to concentrate on their work, exploration, or pleasure. The German word "Gestalt" means "whole" as well as a figure or a shape. A comprehensive information systems (IS) literature review found that there has been little empirical evidence on the Gestalt principles in UIs that affect online users' perceived usability in a Web context. Therefore, the goals of this study are to 1) examine the relationships between Gestalt principles in UIs and online users' perceived usability in a Web context and 2) come up with design guidelines to enhance user success. Using a survey, this study explored the relationships between Gestalt principles used in six Web sites and 17 aspects of usability. The results showed that in terms of 16 aspects of usability, there are significant differences among the UIs that have different levels of Gestalt principles. In practice, online stores may use these findings to improve their Web pages. Specifically, the sixteen usability attributes can be used to check whether online stores' Web pages meet customers' user interface quality expectations.

Using Online Information Support to Decrease Stress, Anxiety, and Depression

  • Jin, Xiu;Hahm, Sangwoo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.8
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    • pp.2944-2958
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    • 2021
  • Today, online education is becoming more important. The effectiveness of online education has been measured by student satisfaction and the possibility of substituting offline education. This study proposes a plan to increase the effectiveness of education in a new form by using online information. Education is the process of socializing and growing learners. Representative negative emotions experienced by learners are stress, anxiety, and depression (SAD). A reduction in SAD will promote student growth and improve educational outcomes. This paper considers online information by dividing it into online educational information support (OEDIS) and online emotional information support (OEMIS). We demonstrate that OEDIS reduces SAD, and OEMIS reduces stress and anxiety. By providing online information, negative emotions can be reduced, and educational outcomes can be improved. This study suggests a new role for online information support, such as emotional change in individuals and solving psychological problems. Online information support goes beyond knowledge transfer and can be used in various fields, such as online education that promotes human growth and positive change, and even healthcare.

Routing and Collision Avoidance of Linear Motor based Transfer Systems using Online Dynamic Programming

  • Kim, Jeong-Tae;Cho, Hyun-Cheol;Lee, Kwon-Soon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • v.1
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    • pp.393-397
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    • 2006
  • Significant increase of container flows in marine terminals requires more efficient automatic port systems. This paper presents a novel routing and collision avoidance algorithm of linear motor based shuttle cars using dynamic programming (DP). The proposed DP is accomplished online for determining optimal paths for each shuttle car. We apply our algorithm to Agile port terminal in USA.

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A Study on the Effects of the Online Community Flow : Mediating Satisfaction and Community Trust (온라인 커뮤니티 몰입에 미치는 영향 연구 : 만족과 커뮤니티 신뢰를 매개로)

  • Mun, Young-Ju;Lee, Jong-Ho
    • The Journal of Information Systems
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    • v.16 no.1
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    • pp.23-45
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    • 2007
  • Today, most companies are building up and using online communities on their websites. But there are few studies on forming and operating online communities. This study shows the influence of social presence on these factors like usefulness, ease of use, playfulness, satisfaction community trust, and its ultimate contribution to community flow. An Empirical results suggest as follows. (1) social presence has stronger effect on usefulness, ease of use, playfulness, (2) usefulness and playfulness has a positive influence on satisfaction, (3) ease of use doesn't have a significant impact on flow, (4) satisfaction is positively influences on community trust and flow, (5) community trust influences on flow. It is necessary to succeed with next studies following this one about online community in spite of its limitation. Finally, we present contribution and propose future research directions.

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