• Title/Summary/Keyword: Nursing service satisfaction

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Effect of the Quality of Education Service for Nursing Students on their Satisfaction and Willingness to Engage in a Specific Behavior (간호대학생의 교육서비스품질이 학생만족과 행동의지에 미치는 영향)

  • Heo, Eun-Ju;Kim, Eun-Jeong;Baek, Myung-Wha;Lee, Hae-Rang
    • Journal of Convergence for Information Technology
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    • v.11 no.10
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    • pp.74-83
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    • 2021
  • This study aimed to verify how nursing students' willingness to behave in a specific way based on satisfaction is affected by the quality of nursing education service in terms of educational program, professor, educational environment, and reputation and employment. For this, the research conducted a questionnaire survey of 350 nursing students at one college in Gyeongnam, through which 321 sheets of the form were finally collected, and processed using the SPSS 21.0 and AMOS 21.0 Programs. Summarizing the findings of this study, each factor of the abovementioned quality had a significantly positive influence on nursing students' satisfaction. The biggest influential was reputation and employment, followed by educational program, educational environment, and professors. Also, that satisfaction significantly, positively affected those students' willingness to do specific behaviors. In conclusion, education services for nursing students require quality management which reflects relative differences in influential power among factors as mentioned above.

Relationship among Gender Role Conflict, Military Service Planing and Major Satisfaction of Male Nursing Students (남자 간호대학생의 성역할 갈등, 군복무계획과 전공만족도의 관계)

  • Park, Yeonhee
    • Journal of Industrial Convergence
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    • v.17 no.4
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    • pp.117-124
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    • 2019
  • This study aimed to investigate the relationship among gender role conflict, military service planing and major satisfaction of male nursing students. Data were collected from October to December, 2018 and a total of 159 male nursing students participated in this study. The results showed that the gender role conflict was 2.75±0.62, the military service planing was 4.99±1.30, and the major satisfaction was 3.90±0.58. Gender role conflict, military service planing and major satisfaction have no significant correlation. This is inconsistent with the preceding study and requires replication study. Also it is necessary to develop an arbitration program that can form positive relationships with girls in order to reduce gender role conflict among male nursing students.

Relationship between Satisfaction of Volunteering and Meaning in Life of the Elderly - based on Hospital Voluntary Activity - (노인의 자원봉사활동 만족도와 삶의 의미)

  • Kim, Jae-Ha;Lee, Ga-Eon
    • Research in Community and Public Health Nursing
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    • v.17 no.3
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    • pp.326-333
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    • 2006
  • Purpose: This study was attempted to investigate the relationship between the satisfaction of volunteering and the meaning in life of the elderly. Method: The subjects were 176 who had been volunteering in 7 general hospitals. in a metropolitan city, Korea. The data were gathered throughout August 2004. For measuring the satisfaction of volunteering, Kwon(1999) was modified and used, and for the meaning in life, Choi et al.(2003) was used. Result: Mean of the volunteering satisfaction was 3.00(Maximum, 4.00) and the highest domain was Social Contact and the lowest was Social Exchange. Mean of meaning in life was 3.02 (Maximum, 4.00) and the highest score was Family love and the lowest was Self Awareness & Self-Acceptance. Volunteering satisfaction was significantly different in age, religion, number of children and voluntary service time, and the meaning in life was different in religion, number of children, subjective health condition, subjective family relationship, and voluntary service time. Conclusion: There was positive correlation between volunteering satisfaction and meaning in life (r=.69 p=.000). According to the result, the satisfaction of volunteering could be make better meaning in life of the elderly. In order to increase the meaning in life and to improve volunteering satisfaction of the elderly, various social and personal efforts to participate in social service are would be adopted.

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A Study of Role Awareness, Role Conflict and Job Satisfaction for Hospital-based Home Care Nurses (병원중심 가정전문간호사의 역할인식, 역할갈등 및 직무만족)

  • Chung, Mi-Young
    • Journal of Home Health Care Nursing
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    • v.11 no.1
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    • pp.33-43
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    • 2004
  • Purpose: This study is a descriptive research conducted for looking into the role awareness level. role conflicts, and job satisfaction among professional home care nurses in the field of hospital based home care nursing service. Method: 154 specialized home care nurses in 63 hospitals and clinics that are implementing home care programs were subject to the study. Result: 1. The level of role awareness among professional home care nurses was 4.47±0.41 on average out of 5. 2. The average score for role conflicts was 3.87±0.61 out of 5. 3. In terms of job satisfaction level. 3.33±0.71 was scored out of 5. 4. It has been discovered that there are statistically significant positive correlations among role awareness level, role conflicts(r= .224, P= .005), and job satisfaction level(r= .166, P=.040), while a negative correlation was detected between role conflicts and job satisfaction level(r=-.210, P= .009). Conclusion: The level of role awareness among professional home care nurses in the field of hospital based home care nursing service was very high and job satisfaction level was high when the level of home care nursing antecedents was high and the organization structure of working place was independent. But the level of role conflicts coming out of the weakness of job-supporting system was high. So the realistic alternative such as the improvement of working environment by administrative, institutional support, is required to make up for this problem in the future.

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A Comparative Study on the Job Satisfaction, Nursing Professionalism and Nursing Work Environment of Nurses in Comprehensive Nursing Care Service Wards and Nurses in General Wards (간호·간병통합서비스병동과 일반병동 간호사의 직무만족, 간호전문직관, 간호근무환경 비교)

  • Shim, Ok-Su;Lee, Hyun-Ju
    • Journal of Convergence for Information Technology
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    • v.7 no.6
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    • pp.25-33
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    • 2017
  • This study was conducted to analyze the Job Satisfaction, Nursing Professionalism, and Nursing Work Environment of Comprehensive Nursing Care Ward nurses and General Ward nurses and provide a convergent basic data. The participants of this study were clinical nurses in the Seoul and Gyeonggi provinces in May 1st.~July 30th., 2016. The data was analysed using SPSS WIN 23.0. When comparing General Ward 100 nurses and Comprehensive Nursing Care Ward 92 nurses, the Nursing Work Environment levels (t=3.027, p=.003) and Job Satisfaction levels (t=2.451, p=.015) were higher in General Wards. Among the General Ward nurses, higher Nursing Professionalism levels had positive correlations to Job Satisfaction levels(r=.605, p<.001). Among the Comprehensive Nursing Care Service Ward nurses, higher Nursing Professionalism levels also had positive correlations to Job Satisfaction levels(r=.642, p<.001). In conclusion, a strategy for the establishment of Nursing Work Environment and Nursing Professionalism is necessary in order to guarantee a higher quality of comprehensive nursing care service.

The Effects of Introductory Clinical Practice Education Program (임상입문 특별실습교육프로그램의 운영 및 효과)

  • Song, So-Hyeon;Kim, Soon-Gu
    • The Korean Journal of Health Service Management
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    • v.6 no.3
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    • pp.85-94
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    • 2012
  • The purpose of this study was to evaluate the effects of introductory clinical practice education program for nursing students. The nursing students of 94 participated the introductory education program of 80 hours. The questionnaire survey on self efficacy and clinical competency were conducted 3 times(before education, after education, 2 months after education) to the nursing students. The data were analyzed by the SPSS 17.0 program. The results were as follows; The self efficacy and the clinical competency score showed a significant change in the posttest. Self efficacy and clinical competency have significant relationships with college life satisfaction, interpersonal relationship and academic aptitude satisfaction. Also, self efficacy has significant relationship with clinical competency and clinical practice satisfaction. As a result, the introductory clinical practice education program can be helpful to adjustment for nursing students before clinical practice.

Job stress and job satisfaction of the nurses in comprehensive nursing service units and the nurses in general units (간호간병통합서비스병동 간호사와 일반병동 간호사의 직무스트레스와 직무만족)

  • Lee, Eun-Ju;Lee, Eun-Sook
    • Journal of the Korea Convergence Society
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    • v.11 no.3
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    • pp.351-360
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    • 2020
  • This study was conducted to compare and analyze occupational stress and satisfaction levels of the nurses in two different units to provide data for effective nursing resource management. Survey was conducted in four hospitals in June 2019 and data was obtained from 62 nurses in comprehensive nursing service units (CNSU) and 62 nurses in general units (GU). CNSU nurses had higher level of job satisfaction than GU nurses. Contributing factors included pay, professional status, administration, autonomy, task requirements, and interaction. Job stress level was not significantly different between groups. GU nurses had higher stress levels from nursing practice, conflict with doctors, and patients and caregivers, while CNSU nurses had higher stress levels in working condition. Negative correlation was found between job satisfaction and stress in GU nurses, whereas not in CNSU nurses. Clear definition of task, smaller work load, appropriate reward, and educational support is suggested to enhance job satisfaction.

A Model for Nursing Workforce in Hemodialysis Room Using System Dynamics Approach (시스템다이내믹스를 이용한 혈액투석실 간호인력 산정 연구)

  • Kim, Moon Sil;Kwon, Kyoung Ja;Choi, Sung Hee
    • Journal of Korean Clinical Nursing Research
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    • v.14 no.2
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    • pp.71-81
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    • 2008
  • Purpose: The objective of this study was to determine the cause-effect and dynamic change mechanism among factors that affect calculation of the nursing workforce in the hemodialysis room and to establish a system dynamics model and create a strategic simulation to be used to increase efficiency in the clinical situation. Method: The system dynamics approach was adapted to build a simulation model for calculating the nursing workforce. The model was built using Vensim 5.0b DSS. Results: The results were as follows for Scenario A: The highest level of nursing service quality, patient satisfaction, and nurse satisfaction, and the lowest level of turnover intention is maintained when the ratio of patients to nurse is 3.5:1 compared to all other situations. Scenario B: At the ratio of patients to nurse 4.0:1 nursing service quality, patient satisfaction, and nurse satisfaction dropped slightly, and turnover intention also rose slightly. However with time the results showed improvement. Conclusion: In terms of economic efficiency in the hemodialysis room, the ratio of patients to nurse for the best nursing workforce should not exceed 4.0:1.

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Effects of Nursing Work Environment, Job Satisfaction, and Organizational Commitment on Retention Intention of Clinical Nurses (임상간호사가 인지하는 간호업무환경, 직무만족도 및 조직몰입이 재직의도에 미치는 영향)

  • Choi, Hun-Jin;Lee, Sun-Ok
    • The Korean Journal of Health Service Management
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    • v.12 no.3
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    • pp.27-39
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    • 2018
  • Objectives: The purpose of this study was to verify the relationships among nursing work environment, job satisfaction, organizational commitment, and retention intention, as well as to clarify the factors that affect nurses' retention intention. Methods: The study included 163 nurses working in three general hospitals located in B city. Data were collected by a survey using self-administrated questionnaire and analyzed using the SPSS software. Results: The participants expressed a moderate level of retention intention. There were significant differences in retention intention by income (t=-2.13, p=.034) and intention to work (F=9.86, p=.001). The factors influencing retention intention were organizational commitment (β=.28, p=.001), job satisfaction (β=.25, p=.001), nursing work environment (β=.23, p=.004), plan to work period (β=.13, p=.027). These factors explained 55.3% of retention intention (F=41.079, p<.001). Conclusions: The findings showed that nursing administrators should develope programs that promote internal satisfaction for new nurses and strive to improve the human and physical aspects of the nursing work environment for career nurses.

The Influence of Nursing Informatics Competency on Job-Satisfaction and Nursing Performance (간호정보역량이 간호사의 직무만족 및 간호업무성과에 미치는 영향)

  • Lee, Jeon-Ma;Gang, In-Sun;Yu, Su-Jeong
    • The Korean Journal of Health Service Management
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    • v.9 no.1
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    • pp.109-122
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    • 2015
  • This study carries out a declarative survey research designed to ascertain nursing informatics competency, job satisfaction and nursing performance of nurses and investigates the influence of nursing informatics competency on job satisfaction and nursing performance. The research was performed with 274 nurses who have been working for at least 6 month in P national university hospital in Y city, during the 30-day period of 15th October 2014 to 15th November 2014, using a questionnaire composed of questions on nursing informatics competency(30 items), job satisfaction(20 items), and nursing performance(23 items). The collected data underwent descriptive statics, t-test, ANOVA and Scheffe'test. Pearson correlation coefficients were also obtained and a stepwise multiple regression was performed by the SPSS WIN 19.0 program. The regression coefficient is positive between nursing informatics competency and conducting an information search(β=.20, p=.012), in the case of job satisfaction,; It was also positive between nursing competency and computer related information management(β=.19, p=.011), perception of informatics(β=.17, p=.010), conducting an and information search(β=.17, p=.004) in the case of nursing performance. We conclude that, in the nursing process, if nurse do their best to accomplish their tasks and strive to increase the productivity and efficiency of nursing tasks, they will achieve the organization's goals and balanced development.