• 제목/요약/키워드: Non-IT sector

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한국공기업의 개혁 방향 (Directions of Public Enterprise Reform in Korea)

  • 김광수;이유
    • 산학경영연구
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    • 제22권1호
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    • pp.1-25
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    • 2009
  • 일반적으로 공기업의 문제는 경제적 합리성이라는 속성과 너무 괴리되어 있다는 점에서 비롯되어 우리나라의 경우 정부 상위관리기관과 정치권의 낙하산 인사의 대상으로 악용되며 노조와의 유착 등으로 인한 비능율과 부패의 온상처럼 비쳐져왔다. 이에 많은 사람들이 공기업을 개혁해야 한다는 생각을 하게 되었다. 앞으로의 공기업 개혁방향은 명확하다. 기간산업 등 민영화가 곤란한 부문은 정부의 소유 및 통제 하에 공기업 효율성을 제고시키는 경영관리 시스템을 구축해야 하고, 이외의 부문에서 효율화가 어려운 공기업은 민간에 경영권을 이양하는 민영화정책을 적극 고려하는 발상의 전환이 필요하다.

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DEA 기법에 의한 서비스 운영의 기술적 효율성 분석 : 콜센터 서비스 사례연구 (Measuring the Technical Efficiency of service Operation with DEA : An Application to Call Center service)

  • 소순후;이경재;조건
    • 한국산업정보학회:학술대회논문집
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    • 한국산업정보학회 2008년도 추계 공동 국제학술대회
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    • pp.316-321
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    • 2008
  • In the present emerging global economy, as the focus is shifted from manufacturing to service sector, the efficiency of service operations is crucial for the county's sustainable growth and development. As one of the fastest growing service sector industries in South Korea, the call center has become an inevitable part of customer service for most companies. Despite of the strategic importance of the call center, there has been no empirical study on the efficiency of call center service operations in the literature. The main purpose of this study is to evaluate the technical efficiency of call center services so as to not only identify the current status of call center service operations, but also suggest ways to improve service operations efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to domestic call centers in order to compare their relative efficiency. Based on DEA evaluations, we provided specific directions for the inefficient call centers to possibly improve their operation efficiencies. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, service operations management, and the productivity analysis of service personnel.

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귀농·귀촌인구 증가에 따른 제주도 촌락지역의 변화 (Rural Change by Increase in Urban-to-Rural migrants in Jeju Island)

  • 부혜진
    • 한국지역지리학회지
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    • 제21권2호
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    • pp.226-241
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    • 2015
  • 본 연구의 목적은 제주도 촌락지역에 있어서 귀농 귀촌인구의 증가로 인한 촌락지역의 변화를 고찰하는데 있다. 특히, 귀농 귀촌인구 증가에 따른 비 농업적 경제활동의 증가와 지역조직에 초점을 두어 촌락지역의 변화를 분석하였다. 제주도 촌락지역으로의 귀농 귀촌인구 증가는 촌락지역에서의 관광서비스업체의 증가를 가져왔다. 그로 인해 촌락지역내에서는 서비스공간의 조성과 함께 토지이용에서의 변화가 나타나고 있다. 한편, 귀농 귀촌인구에 의해 결성된 지역조직은 기존 촌락지역의 조직과는 조직 구성원, 조직 활동과 활동추진체제에서 상당한 차이를 보인다. 사례조직인 서귀포시귀농귀촌협동조합은 촌락지역에서 결성된 조직임에도 불구하고 도시적 성격을 띤다.

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Financial Capability and Differences in Age and Ethnicity

  • MOKHTAR, Nuradibah;SABRI, Mohamad Fazli;HO, Catherine Soke Fun
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.1081-1091
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    • 2020
  • The objective of this study is to disclose the effect of socio-demographic characteristics such as, age and ethnicity which is comprised of Malay, Chinese, Indian and Others on four financial capability domains namely planning ahead, managing money, choosing products and staying informed. A closed ended self-administered questionnaire was disseminated to a total of 2000 respondents among four types of groups which consist of FELDA or rural area residents, private sector employees, government sector employees and youth in institutions of higher learning in Malaysia. Those four groups were selected to cover a wide range of Malaysian population. 500 respondents were involved in this study for each types of groups through purposive sampling technique. Analysis of Variance (ANOVA) and analysis via Statistical Package for Social Science (SPSS) was utilized in this study. The results revealed that age has significant effect on planning ahead, managing money, choosing products and staying informed. Whereas, ethnicities were found to have no effect on financial capability except planning ahead domain. It is suggested that more devotion should be placed on research and professional training in building respondents' financial capability. Furthermore, government and non-government organizations should develop a comprehensive approach to intensify their financial capability and upgrade their standards of living especially of financially vulnerable households.

건축자산의 실질적 보전 및 활용을 위한 공공의 역할 연구 - 스페인 사례를 대상으로 - (A Study of Rules in Public Sector Organizations and Forms of Support for Conservation and Practical Use of Architectural Heritage - Focused on the Case of Spain -)

  • 윤혜영;기윤환
    • 대한건축학회논문집:계획계
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    • 제36권4호
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    • pp.93-101
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    • 2020
  • The purpose of this study is to suggest public roles and responsibilities about Architecture Heritage under Act on Value Enhancement of Hanok and Other Architecture Asset by analyzing the Architecture Heritage System of Spain. The case study on Spain, Catalonia, Barcelona's Act of architectural heritage was conducted to analyze the laws and guidelines related to Architectural Heritage and to confirm the perspective on Architectural Heritage and roles by subjects through interviews with the department in charge. The role of the central governments is to the responsibility of preservation that can be offset by create incentives and expand programs to create consensus among citizens. The architecture asset survey, which is the responsibility of the municipal governments, should increase confidence by the detailed survey to define the authority and role of the basic local government. And the municipal governments must increase the architectural heritage more support and incentive. Excellence architectural assets must diversify the range of incentive and preservation, and ask for registration that various subjects can apply it by expanding category of application to public sector, non-governmental organization, citizens rather than an owner.

MZ 세대 접점 확보를 위한 금융권 메타버스 플랫폼 활용 방향 연구 (A Study on the Application Direction of Financial Industry Metaverse Platform to secure MZ Generation Contact Points)

  • 유기중;박기범;조성원;김동호
    • 한국인터넷방송통신학회논문지
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    • 제23권3호
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    • pp.127-137
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    • 2023
  • COVID-19는 사회 전 분야 및 경제, 정치에 영향을 미쳤을 뿐만 아니라 산업계에도 막대한 영향을 미쳤다. 감염병 예방 차원에서의 비대면 교류 방식은 필수적이었으며, 이를 경험한 세대는 언제 어디서나 빠르게 접근할 수 있는 플랫폼의 중요성을 인식하고 이를 잘 수용할 수 있는 메타버스(Metaverse)에 관심이 쏠리고 있다. 금융업계마다 차별화된 메타버스 플랫폼 전략을 이용하고 새로운 고객 응대 및 수익 창출에 집중하고 있으며, 내외부의 의사소통 창구로도 활용되고 있다. 본 논문은 금융권 메타버스의 이론적 배경과 국내외 사례를 분석하고, MZ 세대 접점 확보를 위한 금융권 메타버스 플랫폼 활용 방향에 관하여 연구하고 기술해 보고자 한다.

재료 특성이 철근 콘크리트 슬래브의 동적 거동에 미치는 영향 (Effects of Material Characteristics on the Dynamic Response of the Reinforced Concrete Slabs)

  • 오경윤;조진구;홍종현
    • 한국농공학회논문집
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    • 제49권4호
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    • pp.43-49
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    • 2007
  • The reinforced concrete slab is one of main structure members in the construction industry sector. However, most of researches regarding to RC slabs have been focused on two-dimensional Mindlin-type plate element on the basis of laminated plate theory since three-dimensional solid element has a lot of difficulties in finite element formulation and costs in CPU time. In reality, the RC slabs are subjected to dynamic loads like a heavy traffic vehicle load, and thus should insure the safety from the static load as well as dynamic load. Once we can estimate the dynamic behaviour of RC slabs exactly, it will be very helpful for design of it. In this study, the 20-node solid element has been used to analyze the dynamic characteristics of RC slabs with clamped edges. The elasto-visco plastic model for material non-linearity and the smeared crack model have been adopted in the finite element formulation. The applicability of the proposed finite element has been tested for dynamic behaviour of RC slabs with respect to characteristics of concrete materials in terms of cracking stress, crushing strain, fracture energy and Poisson's ratio. The effect on dynamic behaviour is dependent on not crushing strain but cracking stress, fracture energy and Poisson's ratio. In addition to this, it is shown the damping phenomenon of RC slabs has been identified from the numerical results by using Rayleigh damping.

Sasang Constitution Analysis and Wine Recommendation App suggestion through Mobile Face Recognition

  • Sung, Ki-hyuk;Ryu, Gi-hwan;Yun, Dai-yeol
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권3호
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    • pp.155-162
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    • 2021
  • With the global COVID-19 pandemic, the tourism sector and all consumption have contracted with the untact era. Wine will also be sold and developed in various ways non-face-to-face in the future. Therefore, it is necessary to develop apps and web servers that focus on health in the era of single-person households and non-face-to-face. This study used facial recognition data based on photos of adult men and women in their 40s and 50s to analyze the Sasang constitution through a mobile app and web server, and suggested wine recommendations suitable for their constitution. First, the user's body information is entered. And through the facial recognition mobile app, recommend the right wine after analyzing the body type. if it's not like the first recommended wine, it is configured to receive another wine recommendation. In the future, the number of single-person households will increase further, and in the age of well-being, wine recommendations that fit my body will be useful. Wine recommendation suitable for Sasang constitution will be a useful mobile application to manage personal healt

제세동 시행도구에 따른 제세동 지연시간의 변화 (The Changes of Defibrillation Time Depending on the Manual External Defibrillator Device)

  • 박시은;신동민
    • 한국응급구조학회지
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    • 제16권1호
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    • pp.81-90
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    • 2012
  • Objectives: This study is to research delay time comparison for later defibrillation after hands off according to the changes in defibrillation electrodes. Study purpose: In defibrillation treatment that is the only way for cardiac arrest by arrhythmia, it is to find defibrillator device which can minimize late defibrillation delay time after important affect of hands off. Study object and method: After hands off according to the defibrillator device, we collected total 40 people for emergency medicine doctor, internal medicine doctor, general surgeon, nurse, emergency medical technician who are working at 2 CN, CS University hospitals in Gwangju Jeollanamdo district to find out hand off shock interval(HOSI). We then researched their general properties like occupation sector, experiences in clinic, gender, completion of AHA ACLS-P training and more. Then 40 participants continued ventricular fibrillation cardiac arrest simulation training (using human-model mannequin) designed by researcher and performed their roles as defibrillation operator. Each of participant used manual paddle and performed 4 times of defibrillation (150J) during 8 minutes of CPR and in 8day, the defibrillator devices were replaced from manual paddle to self-adhesive electrodes pads and 4 times of defibrillation (150J) under same simulation condition as manual paddle were performed. Study result: In comparison for delay time of later defibrillation after hands off of manual paddle and self adhesive electrodes pad, the self adhesive electrodes pad ($7.0{\pm}0.5sec$) seemed to reduce delay time of later defibrillation significantly (p<0.05) compared to manual paddle ($10.0{\pm}0.9sec$). The self adhesive electrodes pad, according to the general properties of participants, had no particular change in delay time after later defibrillation for the statistics (p>0.05) but the manual paddle had statistically significant differences for the occupation sector, experiences in clinic and gender (p<0.05). Conclusion: In defibrillation, the self adhesive electrodes pad($7.0{\pm}0.5sec$) showed short HOSI compared to manual paddle ($10.0{\pm}0.9sec$) significantly (p<0.05) and it applied identically for both existence and non-existence of ACLS-P training completion, experiences in clinic, gender and occupation sector. The manual paddle had also significant difference in experiences in clinic and occupation sector (p<0.05). which means the effect on HOSI according to the job mastery. Therefore, if the clinic experience is short or in case for the occupations without frequent defibrillation treatment has a danger of lowering success rate for the defibrillation using manual paddle. Therefore, it is true that using self adhesive electrodes pad for defibrillation electrodes when performing manual defibrillation in pre-hospital as well as in-hospital steps can generally minimize delay time of later defibrillation after hands off.

공공 및 민영의료보험의 비급여 관리정책에 대한 국가별 비교 (International Comparison of the Non-benefits Management Policies for Public and Private Health Insurance)

  • 김하윤;장종원
    • 보건행정학회지
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    • 제32권2호
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    • pp.137-153
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    • 2022
  • In the process of promoting policies to strengthen health insurance coverage, the relationship between public health insurance and private health insurance, along with the management of non-benefit, is also emphasized as a policy issue. First, the concept and scope of non-benefit were comparatively analyzed by country. Second, the interaction between the public and private health insurance was classified as 'large or small,' and the government's regulation and management policy on private health insurance was classified as 'strong or weak.' Korea has relatively smaller benefits covered by public health insurance, higher copayment expenses, and more areas and scope of non-benefits. In countries where the interaction between public and private health insurance is small, private health insurance-related policies are weak. And in countries with large interactions had public-private partnerships and the government's management policies were also strong. On the other hand, Korea has a large interaction, but the actual structure of cooperation between public and private insurance and management policies were weak. Because the non-benefit sector in Korea is relatively wide, it is difficult to manage compared to other countries where the concept of non-benefit is limited. In addition, the health authorities rarely perform the role of supervision over private health insurance, and they have so few linkages and cooperation for public-private insurance. Therefore, practical policy enforcement is necessary to achieve the easing of the burden of national medical expenses through linkage and cooperation of public-private health insurance with reference to relevant other countries' cases.