• Title/Summary/Keyword: New Public Management

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A Study on the Record Management of National Archives of Korea (국가기록물 관리의 현황에 관한 발전적 제언)

  • Kim, Sung-Soo
    • Journal of Korean Society of Archives and Records Management
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    • v.3 no.1
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    • pp.159-184
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    • 2003
  • In this research the issues of record management of national archives in Korea are classified into four categories: 1) improving the status of the Central Archives of Korea, 2) constructing a new national archives, 3) revising the law on the record management, 4) creating qualifications for a professional administrator for Archivist. 1) In order to strengthen the function of the Central Archives of Korea, it is very urgent to create a systematic mechanism in which the Central Archives oversees and administers public archives(documents) collected from all the public institutions not only under the Administration but also the legislature and the judicial authorities. 2) This paper suggests that a new National Archives should be a symbolic building representing Korea as archives. Considering the fact that Presidents archives will be a part of this new National Archives, it also suggests that artistic and decorative pieces which embody Korea's representative archives or people should be included in the building. The budget for these should be supplied by the government. 3) This paper looks at the matter of revising the law on Record Management in two respects: (1)strengthening the function of the Central Archives of Korea, (2)making it obligatory to produce archives not open to the public, or making a protection clause for secret archives. This paper proposes that the Central Archives of Korea will be able to collect all the public archives from all the public institutions, and to oversee and administer them by revising the 5th and 6th clauses of the current law on the record management. It also proposes that some laws which make it obligatory to produce archives for documents not open to the public, and which protect those secrecy. 4) Regarding the qualifications for a professional administrator for the record management, this paper suggests lowering the qualification a little to the bachelor's degree of the record management. Also it suggests taking into consideration the persons in charge of the record management in public institutions and acknowledging their qualifications after a certain period of training at the Central Archives of Korea or something like that. In addition, it classifies the ranks of the professional administrators according to their qualifications.

Strategies for Stimulating Customer Relationship: A Study of Some Public and Private Sector Banks

  • Kiran, Ravi;Sharma, Ridhima
    • Journal of Distribution Science
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    • v.11 no.3
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    • pp.31-37
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    • 2013
  • Purpose - The present research has been undertaken to examine the Customer Relationship Management (CRM) strategies adopted by public and private sector banks in India. The initial part of research helps to identify the factors of overall satisfaction of customers. The study also tries to identify the key determinants of CRM of Indian banking. Research design, data, methodology - The present research uses a self-structured questionnaire having a reliability score of 0.817 to elicit responses from customers in New Delhi and surrounding areas in India to examine the CRM used by public and private sector banks for enhancing customer satisfaction. The scale had 32 questions covering customer perceptions related to overall satisfaction and factors contributing to CRM. Results - The results highlight that overall satisfaction comprises of two factors namely personalised Services; and reliability and dependability. The determinants of CRM as identified through survey are: Speed, safety and security; Employee CRM; on time services; customer targeting; and friendly and helpful staff. The results also highlight that safety and security was preferred to other factors by the respondents. Conclusions - The findings of this study show that in terms of performance private sector banks fared better in providing CRM services than public sector banks.

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The Impact on the Performance by Airport Policy and Leadership (공항정책과 리더십이 성과에 미치는 영향 : 공기업 경영평가 수행도의 매개효과)

  • Beak, Jeong-Sun;Lee, Yun-Cheol;Lee, Yung-Kil
    • Journal of Advanced Navigation Technology
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    • v.23 no.1
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    • pp.20-35
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    • 2019
  • In this article, we verified to influence on the performance through performance management system and public enterprise management evaluation implementation degree by the airport policy and leadership. Data collected from 533 employees of Incheon International Airport Corporation and Korea Airports Corporation. Sample extracted with a simple random sampling. Data analysis adopted structural equation modeling. The results of this research found that airport policy and leadership are the key variables influencing airport performance. This research verified a significant mediation effect on the public enterprise management evaluation implementation degree. Thus, this research assert that positive proposals for airport policy and insightful leadership must be taken. This paper explores new view in the public enterprise management evaluation research and offers practical help to researchers and practitioners in providing a direction for airport performance.

A Study on the Application of Web Database for Healthy City Wonju (건강도시 웹데이터베이스 활용방안 연구: 원주시 사례)

  • Nam, Eun-Woo;Park, Jae-Sung;Choe, Eun-Hee;Kim, Gyeong-Na
    • The Korean Journal of Health Service Management
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    • v.6 no.1
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    • pp.219-229
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    • 2012
  • The purpose of this study is to introduce the web database for healthy city Wonju that contains healthy city indicators and materials. It has provided diverse information to public officers who are working on healthy city projects and citizens for monitoring and evaluating the projects, effectively. The web database was made on 2006 and was updated on 2009. The new Web database system was designed for supporting that the staffs of healthy city can manage all data update by themselves. The new Web database encompasses more recent information about health city projects. After identifying users' needs and reasons for modifying the fields of data, we added new indicators to the Web database. Some redundant indicators were deleted based on users' requests. The Web database quality evaluations were performed by using 13 quality evaluations constructs. Through all 13 constructs, less than 20% of study subjects felt that it did not satisfy their needs or expectations. Well developed and verified contents of the Web database for healthy city are very essential and important. The database makes healthy city projects alive by managing and sharing healthy city related data and indicators effectively.

A Study on the Improvement of Quarantine Act for Effective Quarantine System (효과적 검역체계를 위한 검역법 개선방안)

  • Lee, Yoon Hyeon;Kim, Myeong Seong;Lee, Jinhong
    • Health Policy and Management
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    • v.28 no.3
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    • pp.301-307
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    • 2018
  • The development of transport is being easily shared with people all over the world. It is necessary to appropriately and effectively revise the domestic quarantine law because the fatal infectious diseases are at risk of being easily shared. Today, Korea has an advanced quarantine system approved by World Health Organization, but it maintains partnerships with related ministries (Ministry of Foreign Affairs, Ministry of Justice, local medical institutions) and to introduce new medical technology (electronic quarantine) is important. And since the prevention of quarantine infectious diseases and prevention of the spread, in order to maintain international cooperation with the International Health Regulations, the quarantine law and the system should be amended and improved effectively and it is also a way to prepare for the outbreak of new quarantine infectious diseases. In the past, Korea has experienced great confusion during the past outbreak of swine flu and Middle East respiratory syndrome coronavirus. To prevent similar cases from recurring in the past, the revision of the quarantine law and the improvement of the system should be done to cope with the changing environment (new infections, increased number of overseas travelers, etc.).

The Improvement Plan of Project Delivery Systems in the Public Construction Projects (공공건설사업의 발주방식 개선방안)

  • Choi, Eun-A;Kim, Hyun;Park, Sung-Yong;Cho, Hyeong-Jin;Lee, Sang-Beom
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.509-512
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    • 2008
  • Clients demands have been changed by construction circumstances such as high-technology, mega-projects, and the complexity of construction. Advanced foreign countries have already introduced and applied new project delivery systems(i.e, CM, DB, etc.) to deal with the change of such that. Recently, Korea also launched two new project delivery systems, "Best Value Contracts to which the State is a Party" to provoke the project delivery system, which helps a public owner select a project delivery system appropriate to the project characteristics. Even though government has made his efforts as stated above, some clients have still used those to public construction projects uniformly. That is because there are not a selection criteria of project delivery system for clients. Therefore, this paper proposes the selection criteria of project delivery system based on project types in the public large construction projects.

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Development of GRAT-Tourism Evaluation Indicators for Forest Management Revitalization of Rural Areas

  • Ahn, Seung-Il;Choi, Sang-Hyun;Woo, Hee-Sung;Woo, Jong-Choon
    • Journal of Forest and Environmental Science
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    • v.28 no.1
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    • pp.19-23
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    • 2012
  • Recently the Korean government provided forest recreation areas through developing evaluation index of rural areas amenity resources, forest therapy and recreational forest for revitalization of rural areas and national health promotion. However, what the public wants is just one place which includes all recreational facilities. GRAT tourism means Green, Rest and Therapy-Tourism. It is a new concept of recreational forests. This study defines GRAT-Tourism, the new concept of recreational activity and discusses the development of the GRAT-Tourism Evaluation Index.

Information Society and the Subject of Family Resource Management (정보사회와 가족자원경영학의 학문적 지향)

  • 차성란
    • Journal of the Korean Home Economics Association
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    • v.40 no.5
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    • pp.211-224
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    • 2002
  • Because information society as a lather environment has different characteristics with the industrial one, we need to get the new guideline for the development of family resource management. So, this study was purposed to explore the importance of the information as a resource that is to be managed in the information society. To find the answer, challenge of the family resource management to be with, characteristics of the information and the information society, their effects on He family resource management, academic research patterns and activities of the public institutions were examined. As results, first, we need to focus on the family as a producer rather than a consumer. Second, we have to give the model of cuber life to the nomads in the information society. Third, we need to develope a new curriculm for students to play their parts in the ICT industry. Lastly, our efforts to make networks between researchers and persons in the In industry are needed.

Authentic Leadership and Construction Superintendent Effectiveness

  • Broughton, Benjamin;Lee, Soon-Jae;Ryu, Jay Sang;Talley, Kimberly
    • Journal of Construction Engineering and Project Management
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    • v.6 no.4
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    • pp.15-23
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    • 2016
  • The construction industry suffers from declining productivity and lack of trust between stakeholders and among the public. Increasing technical, regulatory, environmental and ethical challenges face the sector and necessitate a new type of leader. Authentic leadership is a relatively new construct that focuses on a leader demonstrating self-awareness, relational transparency, an internalized ethical and moral perspective and balanced processing. This study uses the Authentic Leadership Questionnaire to measure construction superintendent's levels of authentic leadership and compares them to effectiveness ratings. There is a correlation between higher authentic leadership scores and effectiveness and this study concludes that authentic leaders are more effective superintendents.

A Public and Environmental Economic Analysis of Management Aspects and Institutional Management Framework of Marine Recreational Fisheries (해양낚시(해양유어)의 제도적 관리 타당성에 관한 공공경제학 및 환경경제학적 분석연구)

  • 이상고
    • The Journal of Fisheries Business Administration
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    • v.34 no.1
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    • pp.137-156
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    • 2003
  • Increasingly, leisure time is being used for outdoor recreational activities, and fishing is one of the principal forms of marine recreation. Marine recreational fishing is a popular activity in Korea and this activity has led to the development of a sector of substantial social and economic value. Also it is considered as one of the important outdoor leisure industries in Korea. With rising of income level and development of marine outdoor leisure industries, social, economic demand increase of marine recreational fishing are showing us new advance ability of marine aquatic bio-industry. However the recreational use of fish stocks has become an important consideration in the public and environmental economic analysis of management aspect of fishing, having grown considerably over recent years to reach a level in Korea where the fish stocks and coastal ecosystem has become a significant management problem. we are inevitably facing marine environmental deterioration and overfishing in marine recreational fishing. In this study, not only resources and environmental problems which are occurred by recreational fishers, but also illegal fishing behaviors and other problems such as market's failure are going to analyze basic management theories and methods of recreational fishing through mathematical principals and economic rents which maximize net social benefits. In view of the likelihood of marine recreational fishers adopting high rates of discount, the conservation of fish resources would appear to require continual public surveillance and control of the physical yield and condition of the fish stocks and the optimal use level. The institutional management of recreational fisheries is the way of escaping the collapse of recreational fisheries just like as the situation of management's failure of commercial fisheries worldwide. One of the effective management measure is a license system. In this system, optimal fee is paid by recreational fishers, which prevent them from overfishing, environmental problems to some extents and carry out the optimal number of outings. And money obtained by license fee should be spent for more improvement fishing culture and welfare for marine recreational fishing. Marine recreational fishing is to be promoted under sound conservation and management principles.

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