• 시큐리티연구
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• 제13호
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• pp.91-112
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• 2007

본 연구에서는 민간경호종사자의 상사 리더십 유형이 직무만족에 미치는 영향을 규명하는데 연구의 목적이 있다. 이러한 목적을 위해 편의표본추출방법을 사용하여 민간경호원 총 500명을 표집 하여 448명의 자료를 최종적으로 활용하였다. 연구의 목적을 달성하기 위하여 설문지를 이용하였으며, 자료처리는 SPSS 12.0 프로그램을 활용하여 가설검증을 위한 통계분석방법은 상관관계분석(Correlation analysis), 다중회귀분석(Multiple regression)을 사용하였으며 통계의 유의수준은 p<.05수준에서 검증하였다. 이와 같은 절차와 방법으로 다음과 같은 결론을 얻었다. 첫째, 리더십유형이 상사관계만족에 미치는 영향은 민주적행동형, 긍정적피드백형, 훈련과지시형, 사회지지형이 유의한 영향을 미치는 것으로 나타났다. 둘째, 리더십 유형이 동료관계만족에 미치는 영향은 훈련과지시형, 민주적행동형, 긍정적피드백형이 유의한 영향을 미치는 것으로 나타났다. 셋째, 리더십 유형이 직무내용만족에 미치는 영향은 민주적행동형, 긍정적피드백형, 훈련과지시형이 유의한 영향을 미치는 것으로 나타났다. 넷째, 리더십 유형이 보수만족에 미치는 영향은 민주적행동형, 권위적 행동이 유의한 영향을 미치는 것으로 나타났다. 다섯째, 리더십 유형이 승진만족에 미치는 영향은 민주적행동형, 훈련과지시형, 긍정적피드백형이 유의한 영향을 미치는 것으로 나타났다.

• 디지털융복합연구
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• 제15권10호
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• pp.485-492
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• 2017

본 연구는 성인의 예방처치경험 여부가 진료만족도 및 치과공포도에 미치는 융복합적인 영향을 확인하고자 수도권에 거주하는 20세 이상 성인 292명을 대상으로 2017년 1월부터 4월까지 설문조사를 실시하였다. 수집된 자료는 SPSS 22.0 프로그램을 이용하여 $x^2-test$, t-test(검증), 다중회귀분석(multiple regression analysis)을 실시하였다. 성인의 예방처치경험은 불소도포가 가장 많았으며, 불소도포경험이 있는 경우 진료만족도가 높게 나타났다. 한편 예방적 스케일링경험이 있는 경우 치과 공포도는 낮게 나타났다. 다중회귀분석을 한 결과 진료만족도에 영향을 미치는 변수는 불소도포경험이었으며, 치과공포도에 영향을 미치는 변수는 구강건강상태, 예방적 스케일링경험으로 나타났다. 본 연구의 결과는 예방처치경험이 있는 경우 진료만족도는 높아지고 치과공포도는 낮아지는 것을 확인하였으므로 구강건강교육을 통한 예방처치의 중요성을 국민에게 인식시키고 치과예방처치 서비스를 제공함으로써 구강건강증진 향상을 기대할 수 있을 것이다.

• 한국산학기술학회논문지
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• 제21권9호
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• pp.199-209
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• 2020

본 연구는 다문화 구성원의 의료만족도에 영향을 미치는 요인을 파악하고 이에 대한 통합적 이해를 바탕으로 다문화 구성원의 의료서비스 개선 및 보건의료 지원 사업에 필요한 기초자료를 제공하기 위한 서술적 조사연구이다. 연구 자료는 경기도 A시 소재의 외국인 근로자 센터와 다문화 센터 이용자 301명을 대상으로 2019년 9월1부터 11월30일까지 수집하였으며 수집된 자료는 t-test, ANOVA, Multiple linear regression으로 분석하였다. 의료진, 의료환경, 진료비용에 대한 만족도를 살펴보면 의료진에 대한 만족도의 평균은 3,65로 가장 높았고, 의료환경의 평균은 3.55, 진료비용의 평균은 3.08순으로 나타났다. 의료진에 대한 만족도에 영향을 주는 요인은 나이와 건강보험이었으며, 이에 대한 설명력은 28%로 나타났다. 의료환경에 대한 만족도는 나이와 직업이었으며, 이에 대한 설명력은 17%로 나타났다. 진료비용에 대한 만족도는 다문화 형태, 교육수준, 직업이었으며, 이에 대한 설명력은 33%로 나타났다. 이상의 결과로 다문화 구성원의 건강문제를 해결하고 보건의료 향상을 위해서는 다문화 구성원의 건강상태 및 건강행위와 관련된 보건의료이용실태 및 만족도를 살펴보고 의료이용 만족도를 높일 수 있는 전략과 프로그램을 개발하고 제공하여야 한다.

• Industrial Engineering and Management Systems
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• 제11권3호
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• pp.233-240
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• 2012

The implementation of business process management (BPM) systems in large number of business organizations transforms BPM system into such a level of maturity and tends to collect large repositories of business process (BP) models. This issue encourages BP flexibility that leads to a large number of process variants derived from the same model, but differing in structure, to be stored in the large repositories of BP models. Therefore, the repositories may include thousands of activities and related business objects with variation of requirements and quality of service. It is a common practice to customize processes from reference processes or templates in order to reduce the time and effort required to design and deploy processes on all levels. In order to address redundancy and underutilization problems, a generic process model, called as reference BP, is absolutely necessary to cover the best of process variants. This study aims to develop multiple-objective business process genetic algorithm (MOBPGA) to find a set of non-dominated (Pareto) solutions of business reference model to enhance conventional approach which considered only a single objective on creating BP reference model by using proximity score measurement. A mixed-integer linear program is constructed to evaluate performance of the proposed MOBPGA on small-scale problems by using standard measures for multiple-objective techniques. The results will show the viability of applying MOBPGA in terms of simultaneously maximizing proximity score measurement, minimizing total duration, and total costs of the selected reference model.

• 한국식생활문화학회지
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• 제24권3호
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• pp.267-278
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• 2009

The purpose of this study was to examine parents' perceptions towards, and the importance and performance levels of, foodservices in child-care centers and to suggest ways to increase foodservice quality and promote efficient operations in the future. A questionnaire survey was provided to 540 parents and the return rates 82%. The survey period was from June 20 to July 27,2007. The collected data were statistically analyzed with the SAS package program using descriptive statistical analysis, t-tests, ANOVA, Duncan's multiple comparisons, factor analysis, and multiple regression analysis. The results were as follows: The parents perceived that foodservice operations promoted their children's health and helped them form desirable dietary habits. The parents also had a high level of perception toward the need for foodservice, earning greater than 4.5 points out of 5 points. Their perceptions of foodservice quality were examined by four dimensions of importance and performance levels. While the parents gave 4 points or greater of 5 points to most quality attributes of importance level, they gave 4 points of less out of 5 points to most quality attributes of performance level. As for the importance and performance levels of the quality dimensions of meal service, the parents regarded sanitation as the most important dimension. IPA showed that 'organic food materials' was included as a 'focus here' area. The overall satisfaction level for foodservice was 3.59 out of 5 points. A higher level of satisfaction was shown when a dietitian was present as well as in public childcare centers. According to multiple regression analysis, 53.51% of the variance in the respondents' overall satisfaction scores was explained by factors such as food, sanitation, environment, and foodservice effects.

• 지역사회간호학회지
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• 제10권1호
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• pp.93-105
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• 1999

Recently, Korean health care industry managers are paying more attention to customer oriented service, the rationalization of business administration, and quality control of service to adjust their business to outer environment since IMF bailout program. They are focusing on the cost reduction through remodeling the size and structure of man power, viz. labor flexibility. Nurses are not free from this juncture and contingent nurses are increasing fast. This article intends to verify the actual condition of two types of contingent nurses -part-time nurses and internship nurses-and to compare their job satisfaction to provide basic resource for efficient management of nurse man power. The concrete goals of this article are; Firstly, to verify the actual condition of their employment. Secondly, to compare their job satisfaction. And Thirdly, to the relation between employment condition and job satisfaction. To accomplish these research goals, a statistical survey was executed, in which 384 questionnaires - 66 for manager nurses, 318 for contingent nurses-were given to nurses working at 66 general hospitals-which have at least 100 beds-in Seoul. Among them, 121 questionnaires-of 28 general hospitals-were returned. Then, the data coded and submitted to mean, standard deviation, T-test, variance analysis (ANOVA), correlation analysis, multiple regression analysis with SAS program. The research results of the contingent nurses are followings: 1. Two types of contingent nurses shows similar age spans: they are mostly 21 - 30 years old and unmarried. But internship nurses have high level of educational career. Part - time nurses spread at general beds, out -patient part, intensive care part, operation part, etc, but internship nurses work mostly at general beds. 2. Two groups shows difference in actual employment condition: average employment career of part -time nurses is 7.0 months but internship nurses' is 2.0 months: average duty-on days per month of part - time nurses are 23.7 days but internship nurses' are 24.8 days. But there are little difference in average working time per day: 7.7 hours for part -time nurses and 0 hours for internship nurses. 3. The average wage per month for part -time nurses is 836,026 won but for internship nurses is 557,428 won-66.7% of part-time nurses'. Both groups are enjoying little additional pay. 4. Both groups are getting job not so much through advertisement of newspaper or hospitals as through acquainted person or college. 5. Both groups show very high level of job satisfaction: 3.2195 for part -time nurses and 3.2881 for internship nurses. But they show very low satisfaction on payment level compared with other categories and two groups show meaningful difference(P<.0001). 6. The multiple regression test reveals the factors related with job satisfaction: wage level, working part(OR or ICU), age, job career, and motive of contingent job-taking('because I can take care of family duties at the same time') influence positively: motive of contingent job-taking('because I can work regularly without alternation') influences negatively.

• 한국산학기술학회논문지
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• 제22권1호
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• pp.713-718
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• 2021

본 연구는 치과의료기관에서 환자만족도 증진을 위한 치과위생사의 역할과 중요성을 규명하고, 치과위생사의 사회적 위치와 근무조건 및 환경을 개선하고자 시행되었다. 최근 10년 이내에 치과에서 보철치료를 받은 경험이 있는 자를 대상으로 치과위생사의 보철 의료서비스에 따른 치과 만족 및 재이용 의사, 권유 의사에 미치는 영향을 연구하고자 한다. 2020년 6월 1일부터 7월 2일까지 설문지를 배포하여 수집한 166부를 분석하였다. 자료 분석은 SPSS Ver 23.0 program을 이용하여 빈도와 백분율, 평균과 표준편차, Pearson 상관분석, 다중 회귀분석을 시행하였다. 그 결과, 보철치료 중 치과위생사가 제공하는 의료서비스의 질은 평균 4.05이며, 치과만족도 평균 4.27, 재이용 의사 평균 3.97, 권유의사 평균 4.01로 나타났다. 상관분석 결과, 각 요인 간의 유의한 양의 상관관계를 나타냈으며(P<0.01), 다중회귀분석 결과, 치과 만족에 영향을 미치는 요인으로 지식수준으로 나타났다(P<0.05). 재이용 의사에 영향을 미치는 요인으로 지식수준, 교육정도로 나타났으며, 권유 의사에 미치는 요인으로 지식수준과 교육정도로 나타났다(P<0.05).

• 문화기술의 융합
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• 제9권5호
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• pp.193-201
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• 2023

본 연구는 예비유아교사들의 긍정심리자본이 교사전문성에 미치는 영향에 있어서 교직에 대한 열정의 매개효과를 분석하고자 하였다. 연구대상으로는 예비유아교사 198명을 연구대상으로 Window용 PASW 20.0 프로그램을 사용하여 자료를 분석하였다. 예비유아교사의 긍정심리자본이 교사전문성에 미치는 영향과 교직에 대한 열정의 매개효과를 살펴보기 위하여 기술통계 및 Pearson 적률 상관분석, 중다회귀분석, Sobel Test를 이용한 매개효과 분석을 실시하였다. 연구결과에 따르면, 첫째, 예비유아교사의 긍정심리자본, 교직에 대한 열정, 교사전문성의 인식수준은 보통보다 다소 높게 나타났다. 둘째, 예비유아교사의 긍정심리자본, 교직에 대한 열정, 교사전문성 간의 관계를 살펴본 결과 정적인 상관관계를 보였다. 셋째, 예비유아교사의 긍정적 심리자본이 교사전문성에 영향을 미치는 과정에서 매개변인인 교직에 대한 열정은 긍정심리자본과 교사전문성의 관계에서 부분 매개하는 것으로 나타났다. 본 연구는 예비유아교사의 교사전문성 향상을 위한 다양한 접근방법에서 긍정심리자본과 교직열정이 효과적임을 규명하였고, 예비유아교사가 지녀야 할 교사전문성 함양을 위한 교육적 기초자료를 제공했다는 점에서 그 의의가 있다.

• 간호행정학회지
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• 제6권2호
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• pp.227-243
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• 2000

The purpose of this study was to identify the relationship between nursing organizational climate and job satisfaction of nurses in general hospitals and also the factors which had influences in the nursing organizational climate and job satisfaction of nurses. Data were collected from 200 nursing managers and 800 nurses with structured questionnaires at 11 general hospitals in Taegu and Kyungbuk-area, from June 1 to June 30, 1999. Data were analyed with SPSS 7.5 using program such as t-test, ANOVA and stepwise multiple regression. The results were as follows: 1) In the nursing organizational climate there were significant differences by age(F=9.246, p=.000), religion(f=5.658, p=.001), educational level(F=4.660, p=.010), position(F=27.016, p=.000), and the total length of service(F=7.274, p=.000). Also there were significant differences by subsidiary school(F=11.224, p=.000), the number of beds(F=9.893, p=.000), the number of nurses(F=6.365, p=.000), and kind of medical agency(F=5.251, p=.000) in the hospitals. 2) In the nurses' job satisfaction there were significant differences by age(f=11.528, p=.000), religion(F=3.003, p=.000), position(F=22.485, p=.000), career the department of the present service(F=5.157, p=.000), total career of service(F=9.243, p=.000), and salary(F=5.507, p=.000). Also there were significant differences by religious background(F=4.779, p=.009), subsidiary school(F=7.039, p=.000), the number of beds(F=7.039, p=.000), and kind of medical agency(F=2.778, p=.006) in the hospitals 3) There was significant correlation between nursing organizational climate and job satisfaction of nurses(r=.686). 4) The nursing organizational climate was explained 21.8% by salary 9.5%, position 7.4%, religious background of hospital 4.1%, and subsidiary school of hospital 0.8%. 5) The nurses' job satisfaction was explained 70.9% by nursing organizational climate 46.7%, salary 21.9%, kind of medical agency 1.4%, position 0.3%, religious background of hospital 0.3%, religion 0.3%.

• 간호행정학회지
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• 제12권1호
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• pp.94-103
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• 2006

Purpose: This study was conducted to evaluate customer satisfaction of general health examination service and to determine how the customer satisfaction affected to revisiting intention, their change of health belief, self-efficacy, and health promoting behavior. Method: Data were collected with questionnaires from 92 customers, who took general health examination at G University Medical Hospital having symptoms of hypertension, diabetes, high blood cholesterol, and obesity. Data were analyzed by the SPSS for windows 10.0 program. Result: Level of customer satisfaction were closely related to one of revisiting intention (r=.791, p=.000). 2) Through multiple regression analysis, factors that affect the customer' revisiting intention were found to be satisfaction in consultation of results (F=126.166, p=.000), examination environment (F=77.490, p=.001), and examination process (F=55.932, p=.024). It could explain 64.4% of customers' revisiting intention. Group displaying higher level of satisfaction showed highly increase in health belief following the examination, and the difference was statistically significant (t=-2.035, p=.045). They also showed a more improved health promoting behavior following the examination, and the difference was statistically significant (t=-2.316, p=.023). Conclusion: Health belief and health promoting behavior was improved following the general health examination. In addition, these changes were more significant in customers who displayed in a higher level of customer satisfaction.