• 제목/요약/키워드: Moderated Mediation

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The Effect of Authentic Leadership and Psychological Contract Breach on Organizational Cynicism: Focusing on the Moderated Mediation of Followers' Identification with the Leader

  • 김예성;신제구
    • 지식경영연구
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    • 제18권4호
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    • pp.1-29
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    • 2017
  • This study sets out to verify the moderated mediation of followers' identification with the leader on the indirect effect of authentic leadership on organizational cynicism via psychological contract breach. A total of 279 responses from employees at companies with more than 500 employees and of diverse industries were used for analysis. Our findings showed that authentic leadership (X) had a negative indirect effect on organizational cynicism (Y) via psychological contract breach (M), and that this indirect effect was negatively moderated by identification with the leader, thereby identifying its role as a moderating mediator. Further verification revealed that the indirect effect ($X{\rightarrow}M{\rightarrow}Y$) was conditional upon the value of the moderating variable, where identification with the leader had a significant effect in the 25%, 50%, 75%, 90% levels, but not in the 10% level. The findings of this research empirically verified that greater exertion of authentic leadership lowers psychological contract breach among organization members and, consequently, organizational cynicism. In particular, this effect was stronger when the organization member identified him/herself more strongly with the leader. Our findings extend the body of knowledge on the relationship between authentic leadership and organizational cynicism and expands the possibilities for future research.

서비스 종업원의 진정성, 소비자의 감성지능, 레포 그리고 고객충성도 : 조절된 매개모형 (The Effect of Employee Authenticity on Customer Loyalty via Rapport : A Moderated Mediation Model)

  • 정기백;최석봉
    • 품질경영학회지
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    • 제48권3호
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    • pp.361-379
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    • 2020
  • Purpose: The purpose of this study was to investigate the relationship between employee authenticity and customer loyalty. This study also examined whether rapport positively mediated the above relationship. In addition this study address the moderating role of customer emotional intelligence in the relationship between employee authenticity and rapport. By developing moderated a mediation model, we addressed indirect conditional effect of customer emotional intelligence on the relationship between employee authenticity and customer loyalty via rapport. Methods: The survey data was collected by customers who used various services in Korea. The main hypotheses were tested using a cross-sectional design, with questionnaires administered to 292 customers. Results: The result of empirical analysis has shown that employee authenticity was significantly positively related to customer loyalty. We have also found that rapport positively mediated the relationship between employee authenticity and customer loyalty. While there was a significant moderating effect of customer emotional intelligence on the relationship between employee authenticity and rapport, the moderated mediating role of customer emotional intelligence was found. Conclusion: The results provide useful theoretical and practical implications to the organizations and managers who want to improve customer loyalty. Future research directions with the limitation of the study were discussed.

중국 물류산업에서 업무의 자율성이 혁신적 생산 활동에 미치는 영향에 관한 연구: 기업지원인식의 조절된 매개효과를 중심으로 (Effect of the Job Autonomy on Innovative Work Behaviors in China Logistics Industry: Focus on the Moderated Mediation Effect of Perceived Organizational Support)

  • 강춘소;김영길;김연성
    • 서비스연구
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    • 제6권4호
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    • pp.87-100
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    • 2016
  • 본 연구에서 기업지원인식이 업무자율성과 혁신적 생산활동의 관계에서 매개효과가 존재하는 동시에 조절효과도 존재하는 것을 밝히려고 하는데 목적을 두고 있다. 즉, 업무자율성, 혁신적 생산활동, 기업성과 간의 관계에서 기업지원인식이 조절된 매개효과가 존재함을 검정하였다. 가설을 검증하기 위해 중국 천진시에 위치한 물류업체 대상으로 실시하였다. 300부 배포하는 설문 중에서 213부를 회수하여 198부 유효한 답변을 얻었다. 본 연구에서 제안된 가설을 검증하기 위해 SPSS Macro(Preacher, Curran,& Bauer, 2006)를 이용하여 분석을 실시하였는데 연구결과는 다음과 같다. 첫째, 기업지원인식이 업무자율성과 혁신적 생산활동의 관계에서 조절효과가 존재하는 것을 검증하였다. 둘째, 혁신적 생산활동이 업무자율성과 혁신적 생산활동의 결과변수로 여긴 기업성과의 관계에서 매개효과가 존재하는 것을 검증하였다다. 셋째, 이러한 매개효과와 조절효과를 결합한 조절된 매개효과를 검증하였다. 즉, 매개효과가 기업지원 인식이라는 조절변수의 크기에 따라 달라지는지를 검증하였다.

청소년의 자아존중감이 삶의 만족도에 미치는 영향: 이타심과 자기통제에 의한 또래관계의 조절된 매개효과 검증 (The Influence of Adolescents' Self-Esteem on Life Satisfaction: Verifying Moderated Mediation of Peer Relations Mediated by Altruism and Self-Regulation)

  • 허미정;노미화;최연실
    • 한국가족관계학회지
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    • 제21권1호
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    • pp.29-49
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    • 2016
  • Objectives: The purpose of this study was aimed to examine the effect of self-esteem on life satisfaction and happiness among adolescents, and to verify moderated mediation of peer relations mediated by altruism and self-regulation. Method: The study referred to the 2015 Annual Report of the Korean Children and Youth Panel Survey. More precisely, report on the fourth year research process of the study cohort comprising 2,091 subjects was used to verify the research model. Overall data were analyzed by using SPSS 18.0 program and specifically, moderated mediation were verified by using SPSS Macro, as suggested by Preacher, etc. (2008). Results: As a result, firstly, the peer relations mediated the relationship between life satisfaction and self-esteem among adolescents. Secondly, altruism and self-regulation had moderated mediation effects between self-esteem and peer relations among adolescents. Conclusion: These results suggest that self-esteem affects on life satisfaction and happiness by mediation of peer relations among adolescents and altruism and self-regulation agent is applied positive adjustment to further promote the peer relations and increase life satisfaction among adolescents. Through these study results, the implications for counseling and suggestions for future research were discussed.

비대면 수업 경험 간호대학생의 학습실재감이 학업성취도에 미치는 영향: 학습몰입의 매개효과와 디지털 리터러시의 조절된 매개효과 (Influence of Learning Presence of Non-Face-to-Face Class Experience in Nursing Students on Academic Achievement: Mediating Effect of Learning Flow and Moderated Mediation of Digital Literacy)

  • 류의정;장금성;김은아
    • 대한간호학회지
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    • 제52권3호
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    • pp.278-290
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    • 2022
  • Purpose: This study aimed to identify the mediating effect of learning flow and the moderated mediation effect of digital literacy on the effect of the learning presence of non-face-to-face class experience in nursing students on academic achievement. Methods: Participants were 272 nursing students from six universities in two different cities. A self-report questionnaire was used to measure learning presence, learning flow, digital literacy, and academic achievement. Analysis was performed using SPSS 26.0 and SPSS PROCESS Macro (4.0). Results: The mediating effect of learning flow on the effect of learning presence on academic achievement was 0.42, and the moderated mediation index of digital literacy was 0.17. Learning flow showed a mediating effect on the relationship between learning presence and academic achievement. Digital literacy had a moderated mediation effect on the relationship between learning presence and academic achievement that was mediated by learning flow. Conclusion: The intensity of the mediating effect of nursing students' learning presence on academic achievement through learning flow increases as the level of digital literacy increases. These results suggest that educational programs considering the level of learning presence, learning flow, and digital literacy are required to promote the academic achievement of nursing college students.

해군 병사들의 직무소진과 조직시민행동의 관계: 직무열의와 스마트폰을 통한 사회적 자본의 조절된 매개효과 (The Relationships Among Job Burnout, Organizational Citizenship Behavior, Work Engagement, and Social Capital via Smartphone use in The Navy Soldiers on Duty: A Moderated Mediation Model)

  • 김학래;설정훈;이기학
    • 한국심리학회지 : 문화 및 사회문제
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    • 제26권4호
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    • pp.409-433
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    • 2020
  • 본 연구에서는 직무요구-자원 모형과 자원보존이론을 바탕으로 해군 병사들의 직무소진과 조직시민행동의 관계에서 직무열의와 스마트폰을 통한 사회적 자본의 조절된 매개효과 모형을 검증하였다. 먼저, 직무소진과 조직시민행동의 관계에서 직무열의의 매개효과를 검증하였으며, 직무소진이 직무열의에 영향을 미치는 과정에서 스마트폰을 통한 사회적 자본의 조절효과를 살펴보았다. 최종적으로, 조절효과와 매개효과 모형을 통합하여 직무소진이 직무열의를 통해 조직시민행동에 영향을 미치는 경로에서 스마트폰을 통한 사회적 자본의 조건 값에 따른 간접 효과(조절된 매개효과)를 검증하였다. 본 연구의 모형을 검증하기 위해 해군에서 복무하는 병사 336명을 대상으로 직무소진, 직무열의, 조직시민행동, 스마트폰을 통한 사회적 자본을 측정하는 설문을 실시했으며, 이 중 불성실하게 응답하거나 일부 문항에 응답하지 않은 12명을 제외하고 총 324명의 데이터를 분석에 사용했다. 주요 연구 결과는 다음과 같다. 우선 직무소진과 조직시민 행동의 관계에서 직무열의의 완전 매개효과가 나타났다. 다음으로 직무소진이 직무열의를 매개로 조직시민행동에 이어지는 경로에서 스마트폰을 통한 사회적 자본의 조절된 매개 효과가 검증되었다, 특히 스마트폰을 통한 사회적 자본의 인식 수준 조건값이 높아질수록, 직무소진이 직무열의에 미치는 부적 영향력을 완충했으며, 결과적으로 조직시민행동에 미치는 간접효과의 영향력을 완화한다는 것을 확인할 수 있었다. 이러한 연구 결과를 바탕으로 본 연구의 의의, 시사점과 한계점 및 후속 연구를 위한 제언을 논의하였다.

How Does the Frequency of Instructor Feedback Affect Perceived Loafing and Team Performance in Team Project-Based Learning? A Moderated Mediation Approach

  • Ji Won YOU
    • Educational Technology International
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    • 제24권2호
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    • pp.237-262
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    • 2023
  • This study focuses on the instructor's role in student-centered learning and aims to test the effects and moderating role of instructor feedback on perceived loafing in team project-based learning. A conditional effect model including team efficacy, perceived loafing, instructor feedback, and team performance was proposed. Data were collected from students who registered for team project-based learning courses at a university in South Korea. A total of 420 cases were subjected to moderated mediation analysis. The results demonstrated that instructor feedback was negatively related to perceived loafing and moderated the relationship between team efficacy and perceived loafing. Furthermore, instructor feedback moderated the relationship between perceived loafing and team performance. In particular, even when perceived loafing was high, students who received frequent instructor feedback were found to significantly reduce the damage to team performance. Based on these findings, the importance of instructors' facilitation in team project-based learning is discussed.

자아존중감이 노인 우울에 미치는 영향 : 가족관계만족도와 근로유형의 조절된 매개효과를 중심으로 (The Effect of Self-esteem on Elderly Depression : Moderated Mediation Effects of Family Relations Satisfaction and Working Types)

  • 양지훈;김민아
    • 한국가족관계학회지
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    • 제20권4호
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    • pp.157-172
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    • 2016
  • Object: This study investigated the effect of self-esteem on depression through family relations satisfaction and tested whether working types would moderate such associations. Method: The subjects were 2,145 elderly who are healthy enough to work and were selected for the ninth Korean Welfare Panel Study. The resulting data were analysed by using the statistical program SPSS 2.1 with reference to steps for testing mediation by Baron and Kenny, moderated mediation by Heyes. Results: Self-esteem has both direct and indirect significant effects, revealing that family relations satisfaction fully mediates the effects of coping strategies of family conflict on depression. From the working types, self-employed/employer and unpaid family worker, moderate the indirect effect of self-esteem on depression through family relations satisfaction. Conclusions: In practical intervention of elderly depression reduction, efforts to increase family relations satisfaction is effective when it is difficult to us address satisfaction. Moreover, we have to provide intervention for elderly with work in context of relationship of individual and familial factor.

안전/보건관리자의 외상 사건 경험이 외상 후 스트레스 장애에 미치는 영향 -직무스트레스를 통한 사회적지지의 조절된 매개효과- (A Study on the Effects of Trauma Case Experience on PTSD of Safety/Health Manager's -The Moderated Mediation Effect of Social Support through Job Stress-)

  • 심재범;이미은
    • 한국산업보건학회지
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    • 제31권1호
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    • pp.38-49
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    • 2021
  • Objectives: This study was conducted to analyze the impact of safety/health managers' experience of trauma case on their post traumatic stress disorder and the mediation effects of job stress and the moderated mediation effects of social support. Method: Using a structured questionnaire, data were collected from 241 workplace safety/health managers with experience in trauma case. The collected data were analyzed using SPSS(IBM. Ver.26.0) and verified through SPSS PROCESS Macro (Ver. 3.4). Results: The trauma case experience and the job stress, which is a mediation variable, had a statistically significant positive effect on post-traumatic stress disorder, and the job stress had a positive mediation effect in the relationship between the trauma case experience and post-traumatic stress disorder. Social support had a statistically significant negative moderation effect in the relationship between the trauma case experience and job stress; social support had a moderated mediation effect on the indirect effect of a job stress on the post-traumatic effect through a trauma case experience. Conclusion: The above findings suggest that work-related job stress management is important in order to reduce safety/health managers' post-traumatic stress disorder caused by the experience of trauma case, and that social support is essential to reduce the job stress, which can later be used as a basis for further studies.

청소년 비행행동에 대한 부모양육행동과 비행친구집단간의 조절된 매개효과 (Moderated Mediation effect of Parenting Behaviors on the Relation between Deviant Peer's Influences and Delinquency in Adolescence)

  • 이상균
    • 한국아동복지학
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    • 제27호
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    • pp.121-151
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    • 2008
  • 청소년기에 접어들면서, 비행친구집단과 같은 또래집단의 영향은 청소년 비행행동의 주요한 위험요인으로 보고되고 있다. 부모의 양육행동은 청소년기 비행친구집단의 교류가 비행행동에 미치는 부정적 영향을 차단하거나 완충시켜줄 수 있는 중요한 보호요인으로 설명되고 있다. 이에 본 연구는 비행친구와의 교류가 청소년의 비행행동에 미치는 영향을 부모 양육행동이 차단하는 동시에 완충해주는지를 확인하기 위해 부모양육행동의 조절된 매개효과(moderated mediation effect)를 확인하고자 하였다. 분석자료는 전국 규모의 종단조사자료인 한국청소년패널자료 중 중학생 패널집단의 1, 2차년도 조사자료였다. 분석결과, 부모의 양육행동이 약화될 경우, 비행친구와의 교류가 증대되고, 이는 청소년 자녀의 비행행동을 증가시키는 것으로 나타났다. 또한 비행친구와의 교류가 비행행동의 경험에 미치는 영향은 부모의 양육행동에 따라 상이한 영향을 미치는 것으로 나타났다. 따라서 또래집단의 영향력이 청소년 비행에 상대적으로 큰 영향력을 미치지만, 부모의 양육 행동이 비행친구와의 교류를 사전에 차단시켜줄 수 있는 기능을 하고 있으며, 비행친구와의 교류가 미치는 부정적 영향을 완충하는 기능도 수행함을 조절된 매개효과를 통해 확인할 수 있었다.