• Title/Summary/Keyword: Model Serving

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The Application of SERVQUAL Distribution In Measuring Customer Satisfaction of Retails Company

  • Haming, Murdifin;Murdifin, Imaduddin;Syaiful, A. Zulfikar;Putra, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.17 no.2
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    • pp.25-34
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    • 2019
  • Purpose - This research strives to analyze and investigate customers' perception of the dimensions of service quality at retails in Makassar Municipality of Indonesia Country. This research tries to present its results empirically, which might be helpful to prepare a strategy to improve the service quality at retail companies. Research design, data, and methodology - The research uses Parasuraman's in 1985 unmodified SERVQUAL approach. This research is conducted using a questionnaire by purposive random sampling with 150 housewives customers who are met while they are shopping. The object of the study included several retail companies such as Alfa Mart, Alfa Midi, and Indomart operating in Makassar, Indonesia, which has been serving in 2017. Analysis was conducted by quantitative descriptive analysis, measurement of variable dimensions on the questionnaire using a Likert scale, and using cartecius graph and quadrant graphs to determine the gap size of each variable. Result - This research finds that the tangible and empathy dimensions such as product layout and lighting condition should be prioritized, and the empathy dimension whose gap value is too prominent such us peak load time condition and problem-solving adjustment. Conclusion - The second priority is responsiveness dimensions, and the last priority is reliability and assurance dimensions.

Ameliorative Effect of a Selective Endothelin $ET_A$ Receptor Antagonist in Rat Model of L-Methionine-induced Vascular Dementia

  • Mangat, Gautamjeet S.;Jaggi, Amteshwar S.;Singh, Nirmal
    • The Korean Journal of Physiology and Pharmacology
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    • v.18 no.3
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    • pp.201-209
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    • 2014
  • The present study was designed to investigate the efficacy of selective $ET_A$ receptor antagonist, ambrisentan on hyperhomocysteinemia-induced experimental vascular dementia. L-methionine was administered for 8 weeks to induce hyperhomocysteinemia and associated vascular dementia in male rats. Ambrisentan was administered to L-methionine-treated effect rats for 4 weeks (starting from $5^{th}$ to $8^{th}$ week of L-methionine treatment). On $52^{nd}$ day onward, the animals were exposed to the Morris water maze (MWM) for testing their learning and memory abilities. Vascular endothelial function, serum nitrite/nitrate levels, brain thiobarbituric acid reactive species (TBARS), brain reduced glutathione (GSH) levels, and brain acetylcholinesterase (AChE) activity were also measured. L-methionine-treated animals showed significant learning and memory impairment, endothelial dysfunction, decrease in/serum nitrite/nitrate and brain GSH levels along with an increase in brain TBARS levels and AChE activity. Ambrisentan significantly improved hyperhomocysteinemia-induced impairment of learning, memory, endothelial dysfunction, and changes in various biochemical parameters. These effects were comparable to that of donepezil serving as positive control. It is concluded that ambrisentan, a selective $ET_A$ receptor antagonist may be considered as a potential pharmacological agent for the management of hyperhomocysteinemia-induced vascular dementia.

Domestic Space Usage and Behavioral Patterns in Belgium (II) -With Special Reference to the Dutch Speaking Community- (벨지움의 주거공간 사용행태에 대한 연구 (II))

  • 김미희
    • Journal of the Korean housing association
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    • v.8 no.3
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    • pp.59-66
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    • 1997
  • The purpose of this study is to explore the relationships between the various types of activities occurring in domestic space and the resident's characteristics in Belgium. Data for this study was collected by questionnaires mailed to 133 staff member. both academic and administrative. working at The Free University of Brussels. a university serving the Dutch speaking community in Belgium. General leneal model and Duncan test were used in analyzing the data. The major findings of the study can be summarized as follows: First. families in the life-cycle stage of having no children are more likely to relax and watch T.V. and do housework in the master bedroom than those in the launching stage. Families in the life-cycle stage of elementary school are more likely to eat meals in the kitchen than those in the launching period. Second. families made up two members and under tend to do more housework in the master bedroom than those of three and over. Third. those with aged 30 and under are more likely to relax and watch T.V., and to do housework in the master bedroom than those with aged 51 and over. Forth. the renter status of homeownership tend to more relax and watch T.V., and to do housework in the master bedroom than the owner Fifth. those living with less floor space tend to relax and watch T.V. in the master bedroom more than those with larger residences.

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The Effects of Attitude, Subjective Norm, and Behavioral Intention on Perceived Values in Traditional Marketplaces

  • YANG, Jae-Jang;AHN, Sun-Choung
    • Journal of Distribution Science
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    • v.18 no.10
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    • pp.25-38
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    • 2020
  • Purpose: Traditional markets have served as important locations for social-cultural and economic activities. It is a hub of economic transactions and where people gather and exchange information and goods, while also serving as the center of social activities, including commercial exchanges. Accordingly, this study aimed to contribute to the studies on the perceived value in traditional markets for customers in different aspects. Research design, data, and methodology: To analyze the proposed model, data was collected from 456 respondents and analyzed with SPSS 21.0 and AMOS 21.0. The data was analyzed with structural equation modeling (SEM) using path analysis. Results: According to the results of the analysis, the perceived value comprises utilitarian value, emotional value, economic value, and social value, all of which had a positive impact on attitude. Emotional value and social value had a positive impact on subjective norms, while utilitarian value and economic value did not have an impact on subjective norms. Also, attitudes and subjective norms were found to have a positive impact on behavioral intention. Conclusions: Through this study, the value that the traditional markets need to provide to consumers have been identified. Traditional markets should develop into places that can provide value for their consumers.

Optimal Control Of Two-Hop Routing In Dtns With Time-Varying Selfish Behavior

  • Wu, Yahui;Deng, Su;Huang, Hongbin
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.6 no.9
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    • pp.2202-2217
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    • 2012
  • The transmission opportunities between nodes in Delay Tolerant Network (DTNs) are uncertain, and routing algorithms in DTNs often need nodes serving as relays for others to carry and forward messages. Due to selfishness, nodes may ask the source to pay a certain reward, and the reward may be varying with time. Moreover, the reward that the source obtains from the destination may also be varying with time. For example, the sooner the destination gets the message, the more rewards the source may obtain. The goal of this paper is to explore efficient ways for the source to maximize its total reward in such complex applications when it uses the probabilistic two-hop routing policy. We first propose a theoretical framework, which can be used to evaluate the total reward that the source can obtain. Then based on the model, we prove that the optimal forwarding policy confirms to the threshold form by the Pontryagin's Maximum Principle. Simulations based on both synthetic and real motion traces show the accuracy of our theoretical framework. Furthermore, we demonstrate that the performance of the optimal forwarding policy with threshold form is better through extensive numerical results, which conforms to the result obtained by the Maximum Principle.

Development of a Food Replica Information System and Its Applications to Community (음식모형시스템 개발 및 활용화 방안에 관한 연구)

  • 권순호;민영희;이경희;홍주영;배상수
    • Health Policy and Management
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    • v.11 no.1
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    • pp.37-61
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    • 2001
  • In the course of this research, we developed FRIS(Food Replica Information System), which calculates calories and nutrient values of foods in a very simple and interesting manner, and experienced of application to some communities. We expect that individuals will have opportunities to raise their consciousness of food, nutrients, and healthy living by participating in FRIS. 154 kinds of commonly consumed Korean foods were selected and one serving sized food replicas, having the same shapes, size, and color as the real foods, were constructed with attached bar code labels. An application program with food replicas and bar code was also developed in order to provide information on calories and nutrient values for people's meals or selected foods based on survey results of housewives' requirements related to foods and nutrients. FRIS should be a basic tool in nutrition education and consultation. Its applicability would vary according to the nutritionist's flexibility and contents of developed application programs. Technical stability should be strengthened and more useful contents of application prograln be added to spread the use of the system. Additionally, in future research, more delicate models should be developed and an analytical method should be applied to examine the effects of FRIS to individual behavioral changes in their eating habits.

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Development and Validation Study of SLS-P (Servant Leadership Scale-Pastoral version) (목회용 서번트리더십 척도 개발 및 타당화 연구)

  • Seog, Chang-Hoon
    • The Journal of the Korea Contents Association
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    • v.20 no.1
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    • pp.658-667
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    • 2020
  • The purpose of this study was to develop the Servant Leadership Scale-Pastoral Version(SLS-P). In order to accomplish the purpose of this study, analyzed the relationships of Christian tradition and servant leadership, explored the rationale about servant leadership measurements and 366 of the Christians were sampled through the cluster sampling. The finding of the study were as follows: First, The characteristics of servant leadership analyzed in Bible traditions and Jesus model. Second, The factorial structure of PHS was extracted as 5 factors (sharing, serving, caring, humbling, leading) with 23 items. Third, The utilizations of this SLS-P expects to be evaluated to the servant leadership program in the pastoral setting.

Involvement of Board Chairmen in Audit Committees and Earnings Management: Evidence from Malaysia

  • AL-ABSY, Mujeeb Saif Mohsen;ISMAIL, Ku Nor Izah Ku;CHANDREN, Sitraselvi;AL-DUBAI, Shehabaddin Abdullah A.
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.233-246
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    • 2020
  • This paper investigates the effect of the involvement of the board chairman in the audit committee (AC) on earnings management (EM). It examines Bursa Malaysia-listed companies with the lowest positive earnings for the years 2013 to 2015. The Modified Jones Model by Kasznik (1999) was used to determine discretionary accruals. An AC that includes its board chairman as an ordinary member is associated with greater discretionary accruals. However, a board chairman who is also the chairman of the AC does not seem to influence discretionary accruals. This paper supports the agency theory and policy-makers' efforts to prevent board chairmen from sitting on ACs. It is the first study that uses the agency theory to describe the association between the board chairman's involvement in the both AC and EM. This study alerts policy-makers, stakeholders and researchers to the influence of a board chairman serving on the AC in curbing EM. Furthermore, it provides empirical evidence that the majority of Malaysian companies whose board chairmen are involved in the AC appoint the chairman as an ordinary member of the AC. This indicates that executive directors may affect such actions. Hence, more policies are needed to improve AC independence.

Robust inverse identification of piezoelectric and dielectric effective behaviors of a bonded patch to a composite plate

  • Benjeddou, Ayech;Hamdi, Mohsen;Ghanmi, Samir
    • Smart Structures and Systems
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    • v.12 no.5
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    • pp.523-545
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    • 2013
  • Piezoelectric and dielectric behaviors of a piezoceramic patch adhesively centered on a carbon composite plate are identified using a robust multi-objective optimization procedure. For this purpose, the patch piezoelectric stress coupling and blocked dielectric constants are automatically evaluated for a wide frequency range and for the different identifiable behaviors. Latters' symmetry conditions are coded in the design plans serving for response surface methodology-based sensitivity analysis and meta-modeling. The identified constants result from the measured and computed open-circuit frequencies deviations minimization by a genetic algorithm that uses meta-model estimated frequencies. Present investigations show that the bonded piezoceramic patch has effective three-dimensional (3D) orthotropic piezoelectric and dielectric behaviors. Besides, the sensitivity analysis indicates that four constants, from eight, dominate the 3D orthotropic behavior, and that the analyses can be reduced to the electromechanically coupled modes only; therefore, in this case, and if only the dominated parameters are optimized while the others keep their nominal values, the resulting piezoelectric and dielectric behaviors are found to be transverse-isotropic. These results can help designing piezoceramics smart composites for various applications like noise, vibration, shape, and health control.

Factors influencing Health Promoting Behaviors of Visiting Nurses in Seoul (방문간호사의 건강증진행위에 영향을 미치는 요인 - 서울시 방문건강관리사업을 중심으로 -)

  • Kim, Yun Su;Baek, Hee Chong
    • Journal of Home Health Care Nursing
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    • v.25 no.2
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    • pp.209-218
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    • 2018
  • Purpose: This study is to identify the health promoting behaviors, health belief, and self-efficacy of visiting nurses working for the Health Visiting Project in Seoul and to determine the predictors of influencing health promoting behaviors. Methods: Data were collected from an online survey of 496 visiting nurses form 25 districts in Seoul. Using SPSS ver. 24, the study performed descriptive statistics, t-test, one-way ANOVA, correlations, and stepwise multiple regression. Results: The mean scores for health promoting behaviors and self-efficacy were slightly higher than that of the median, whereas health belief showed in the median. The factors influencing health promoting behavior were perceived barriers, perceived sensitivity, self-efficacy, and age. These variables explained 36.0% of health promoting behaviors(F=60.62, p<.05). Conclusion: To prevent illness and to promote the health of the population, the visiting nurse mainly performs health screening, health education and counseling. To fulfill these responsibilities, the visiting nurse should be healthy and perform health promoting behaviors well, effectively serving as a model for their clients. Most of the visiting nurses were middle-aged, thus, it is necessary to strengthen health promotion activities that manage physical and psychological health at the individual level.