• 제목/요약/키워드: Mobile service design

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모바일 간편송금서비스 수용에 대한 저항요인 연구 : 전환비용과 혁신저항모형을 중심으로 (A Study on the Resistance Factors for Mobile Easy Remittance Service Acceptance - Based on the Switching Cost and Innovation Resistance Model)

  • 정석찬;전화목
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권3호
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    • pp.59-81
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    • 2019
  • Purpose The purpose of this study is to investigate the resistance factors interfering the acceptance factors of the mobile easy remittance service focusing on the switching cost and the innovation resistance model. Design/methodology/approach This study focuses on revealing the resistance factors of the mobile easy remittance service acceptance. The resistance factor is designed consisting both consumer characteristics and service characteristics in the Innovation Resistance Model. Furthermore, the effect of resistance factors on the innovation resistance and acceptance intentions were detected by moderating the switching cost. Findings According to the empirical analysis result, this study investigated the effect of resistance factors on innovation resistance and acceptance intention for the mobile easy remittance service. The results of this study as follows; (1) The consumer's inherent innovativeness did not significantly affect the innovation resistance and acceptance intention. (2) The attitude toward existing services and complexity significantly affected innovation resistance in direct manner, thus affecting the acceptance intention in indirect manner. (3) The perceived usefulness significantly affected both the innovation resistance and the acceptance intention in direct manner. (4) The perceived risk only effected the acceptance intention. (5) The switching cost had a moderating effect on the innovation resistance and acceptance intention.

The Effect of Service Convenience and Mobile Apps on Consumer Re-Use in the Service Trade Market: A Focus on China Medical Tourist

  • Kim, Seong-Jin
    • Journal of Korea Trade
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    • 제23권4호
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    • pp.58-79
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    • 2019
  • Purpose - This study focused on the effect of mobile app information system quality on re-use intention in the medical service trade, and examined how the Chinese, currently the main consumer of Korea's medical service trade, obtained information through mobile apps, and the status of satisfaction felt by experiencing medical services. Design/methodology - The survey period was from November 2018 to January 2019, and was conducted on Chinese who voluntarily experienced medical services. The collected data verified causality of the study model through the statistical program, SPSS.24. The results showed that the most popular medical institution through the medical service mobile app is dermatology, and the quality of the app's information system plays a mediating role in influencing re-use intention. Findings - Overall, the current trade in medical services is first accessed and acquired through mobile apps, and as a result, consumers revisit medical institutions according to the reliability of information. Comments and likes, another new form of the word of mouth that has greatly influenced revisiting in the past, are seen to be spreading through the app's medical information. Originality/value - The previous market for the medical services trade was formed by very conservative word of mouth, but now we believe that the app's information system actively influences the revisit effect. This means that apps can be used in diverse areas in the medical service trade market. In addition, the medical service market needs to further develop a mobile app environment that can reflect consumers' diverse needs, behaviors, and culture from time to time in order to revitalize the service trade. Such an app environment development will have tremendous promotional effects on the trade market and provide directions for expanding trade in medical services.

Proposing m-Government Service Architecture Design Using Enterprise Architecture in Mongolia

  • Erdenebold, Tumennast
    • 정보화연구
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    • 제11권3호
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    • pp.261-270
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    • 2014
  • The utilization of the Mobile Government system is having more than a few challenges including complexity of different mobile technologies, determining interoperability among existing systems and infrastructures, and establishing services with secured networks. To get over those challenges, integrated standard, innovative and comprehensive system architecture is required by the M-Government. Hence this study proposed reference EA framework for M-Government system in order to avoid unnecessary duplication of infrastructure deployment and integrate services among different government instructions. The study based on literature review, and current infrastructure and mobile network situation for delivering Government services of Mongolia. The study recommends innovative m-Government system framework used EA, and scope covered mobile service delivery area centered on G4C and C2G perspectives. The Federal Enterprise Architecture Framework has used in this research, and the proposed system service architecture defines the interoperable standards, infrastructure components, applications, and technologies for government institutions in Mongolia to aid interactions necessity among them to provide m-Service.

Design and Implementation of Super-peer P2P Overlay Network Protocol and System for mobile IPTV

  • Kim, Yu-Doo;Moon, Il-Young
    • Journal of information and communication convergence engineering
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    • 제8권3호
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    • pp.295-300
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    • 2010
  • Recent researches of network structure are moving to high-level networks because there are already many research results of low-level network. Especially, current network services has been changed to the multimedia service using multicast routing such as IPTV(Internet Protocol Television) service. And then previous multicast services were provider oriented. So previous multicast structures were organized server/client model. But future multicast services will make user oriented services. Therefore there will be many service providers in the future. At this point, we study P2P network for supporting multi provider. So we research load balancing and contents lookup protocols in P2P network. In this paper, we propose network protocol and system based on super peer P2P for load balancing and efficiently service search. And we considered mobile environment for mobile IPTV.

Mobile 기반의 유무선 플랫폼 통합 컨텐츠 변환기 설계 및 구현 ((Design and Implementation of A Contents Converter for Integrated Wired and Wireless Platform Based on Mobile))

  • 윤성일;송정길
    • 한국컴퓨터산업학회논문지
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    • 제3권9호
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    • pp.1295-1314
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    • 2002
  • 최근 인터넷과 무선통신기술의 융합으로 인한 Mobile서비스의 급격한 발전으로 인해 무선 인터넷 시장이 도입 및 성장단계에 이르렀다. 그러나 현재 국내 5개의 이동통신 회사들은 각각 다른 markup-language와 플랫폼 및 컨텐츠들을 사용하여 무선인터넷 서비스를 하고 있는 실점이다. 이러한 무선인터넷 환경에서 서로 다른 무선 인터넷 플랫폼의 통합 컨텐츠에 관한 연구와 개발의 필요성이 대두되고 있다. 본 논문에서는 HTML 문서의 분석을 통해 WML과 HDML, M-HTML, S-HTML, C-HTML 등으로 자동 변환하는 유무선 플랫폼 통합 컨텐츠 변환기를 설계하여 다양한 플랫폼 상의 무선 인터넷 컨텐츠 개발 시 유지 및 보수가 용이하도록 하고자 한다.

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차세대 텔레매틱스 모바일 플랫폼 구조 설계 (The design of Next Generation Telematics Mobile Platform Architecture)

  • 신창섭;이현;이인환;오현서
    • 한국ITS학회 논문지
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    • 제3권1호
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    • pp.67-74
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    • 2004
  • 차량과 무선 액세스망과의 연동을 통한 새롭고 다양한 멀티미디어 서비스를 제공할 수 있는 차세대 텔레매틱스 기술이 새로운 유망산업으로 소개되고 있다. 초기의 텔레매틱스 기술은 단순히 차량내에서 전자제어장치간의 제어, 모니터링, 내비게이션 등이 주였지만, 최근에는 외부의 무선 액세스망과의 연결을 통하여 모바일 인터넷 서비스, 위치정보 서비스, 긴급구조 서비스, 멀티미디어 서비스 등을 제공하고 있다. 본 논문에서는 이러한 서비스의 활성화와 효율성을 제공하기 위하여 차량내 텔레매틱스 모바일 플랫폼 구조를 제안한다.

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Design and Implementation of Mobile 3D Visualization Service System on the Integrated Underground Geospatial Information Map

  • Cho, Sook-Kyoung;Kim, Yong-Tae;Choi, Ja-Young
    • 한국컴퓨터정보학회논문지
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    • 제25권12호
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    • pp.173-186
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    • 2020
  • 본 논문에서는 지하공간 통합지도를 탐사 현장에서 활용하기 위한 모바일 단말기용 서비스 시스템을 설계 구현한다. 모바일 단말기용 현장활용 서비스 시스템은 지하공간 통합지도 관리 시스템에서 제공하는 타일맵, 3차원 지형정보, 지하구조물, 지하시설물, 지반정보 등을 현재 위치에 따라 3차원으로 가시화하도록 설계되었고, 현장 탐사로 얻어진 결과를 실시간으로 반영하도록 설계되었다. 또한, 제안된 시스템은 모바일 단말기의 무선 네트워크 및 기기 특성에 따른 제약 문제로 지하공간 통합지도를 glTF 포맷 형태로 전송 후 가시화 하도록 구현하였다. 구현된 모바일 서비스 시스템은 지하공간 탐사 현장에서 3차원으로 지도 및 공간 객체들을 가시화하여 사용자에게 정확하고 통합된 지하공간 데이터를 제공함으로써 탐사 현장에서의 사고 발생을 방지할 수 있다. 그리고, 갱신된 지하공간 데이터를 실시간으로 지하공간 통합지도 관리 시스템에 전송하여 최신성과 정확성을 유지할 수 있다.

TV와 휴대폰의 사용자 인터페이스 디자인 비교 연구 (A Comparative Study for User Interface Design between TV and Mobile Phone)

  • 반영환
    • 대한인간공학회지
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    • 제27권1호
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    • pp.29-35
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    • 2008
  • An estimated 1 billion mobile phone were sold globally in the year 2006. In Korea, people watch television 3.17 hours in a day. Television isn't what it used to be. Digital TV provides both interactivity and high definition. Mobile phone also transferred from 2G to 3G or 3.5G. This means the complexity of TV and mobile phone is increased, design of user interface is more difficult. Unlike the personal computer industry, TV and mobile phone industries have no standard user interface. A comparative study for user interface between TV and mobile phone is studied. User, task, system are analyzed in requirement analysis. User interface model and interaction are also analyzed between TV and mobile phone. This study provides some insights for user interface design. First, the UI designer have to consider another products because one user using one product at the same time using another products. Experience for one product affects that for another product. Second, TV and mobile phone show very similar pattern, especially interaction task and input interaction. Third, there are not sometimes optimized experience between service operator and device manufacturer. Cooperative design between them is required.

The Influence of Personality Traits on Airline Untact Check-in: Focusing on Mobile Check-in User

  • YANG, Jae-Pil;PARK, Sang-Beom
    • 산경연구논집
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    • 제12권1호
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    • pp.15-30
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    • 2021
  • Purpose: Year of 2020, COVID-19 has been changing the people's everyday life to ways never been thought of before all over the world. The IT and electronic industry, the methods of supplying goods and services have been changed from contact to un-tact environments based on un-tact systems very rapidly. COVID-19 has been striking the tourism and the travel industry, especially the airline and hotel industry of which services are provided by human. For the passenger service of airliner, automation has been propelled and un-tact style of service has become mainstreams except cabin service since 2000's. For passenger transportation, due to traffic regulations and exclusions etc., switching to new ways is not easy. However, under the new environment made by COVID-19, kiosk check-in, web check-in and mobile check-in has become more important. In this study, the characteristics of airline customers using mobile goods are investigated to find ways to raise the rate of utilizing mobile check-in and to increase the efficiency of boarding process. Research design, data, and methodology: Considering the COVID-19 environment, survey was done by online research company. The research model is designed to integrate the user characteristics and usage/purchase motive and technology acceptance theory. Especially considering infectious diseases prevention, concern of safety is adopted as one of the usage motive variable. Results: Extraversion or conscientiousness characteristics prefers counter check-in(contact service), while openness characteristics prefers mobile check-in(un-tact service). Concern of safety for infectious disease shows strong non-preference on counter check-in. Conclusions: Regarding service type regardless of type of the industry, automation and un-tact have been mainstreams due to high costs of labor, efficiency and standardization issue, etc., and COVID-19 has given impetus to them. For airliner, un-tact service including boarding process service has been more and more important. To raise the rate of un-tact service use, the characteristics of the user should be analyzed first. The study results indicate that for extraversion or conscientiousness, some kinds of methods to induce them to use un-tact service more are needed.