• Title/Summary/Keyword: Mobile characteristics

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A Study on The Service Characteristics Effects In Mobile Telecommunications on Customer Satisfaction (이동통신서비스의 특성이 고객만족에 미치는 영향에 관한 연구)

  • Choi Seung-Il;Kim Jae-Min
    • Proceedings of the Korea Contents Association Conference
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    • 2005.05a
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    • pp.304-308
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    • 2005
  • Recently, the mobile telecommunication industry is increasing rapidly: nevertheless it is competing severely with other mobile telecommunication industries in the world and it is projected that in the future the mobile telecommunication industry will compete more fiercely and increase more rapidly. By means of looking into the relationship of the mobile telecommunication service characteristics and satisfaction, therefore, it can be said that it can help the companies which want to survive in such a competitive society. And then we investigated how these classified characteristics on mobile service could influence on customer satisfaction.

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The Influence of Mobile Service Delivery Characteristics on Perceived Interactivity and Attitude towards Mobile Service (모바일 서비스 전달 특성에 따른 상호작용성 지각이 고객 태도에 미치는 영향)

  • Lee, Yoonjae;Lee, Jeonghoon
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.402-411
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    • 2013
  • Mobile contents market is growing with the rapid adoption of smart-phones. Online access via mobile compared to PC-based online access, has distinctive service delivery characteristics which are ubiquitous connectivity and contextual offer. In addition, this study includes characteristics which are relatively disadvantageous for mobile services compared to PC-based services. These are response time and supporting non-verbal informations. This study investigates the influence of service delivery characteristics to perceived interactivity and mobile service attitude. The results show that mobile services' ubiquitous connectivity and contextual offer showed a positive relationship with the perceived interactivity of the mobile service. And the response time also showed a positive relationship with the perceived interactivity, but non-verbal information didn't. When the trade-off is met between response time and nonverbal information, mobile service developer should choose response time since it has positive effect on perceived interactivity and attitude.

An Analysis of the Middle-aged Adults' Mobile Information Behavior Focused on their Demographic Characteristics (중·장년층의 인구통계학적 특성에 따른 모바일 정보이용행태 분석)

  • Kim, Heesop;Lee, Misook;Seo, Jiwoong
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.335-353
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    • 2015
  • The purpose of this study is to analyze the middle-aged adults' mobile information behavior focused on their demographic characteristics. To achieve the aim of this study data were collected from 50 to 64 years old middle-aged adults who live in different size of cities and towns in Korea using self-designed questionnaire through online and offline survey. Gender, academic background, income level, size of residential zone, physical condition, and occupation were adopted as demographic characteristics, and type of mobile contents use, hour of mobile use, ability of mobile use, persistency of mobile use, and usability of mobile were used as the mobile information behavior in this study. Total of 191 valid data were analysed using SPSS Ver. 21. The results of this empirical study revealed that there exist a significant difference between some of their demographical characteristics (e.g., academic backgrounds, income level, and occupation) and mobile information behaviors particularly in their contents use.

Experimental Research on the Characteristics of Indoor Positioning Systems and Mobile Robot Navigation (실내용 위치센서의 특성과 이동로봇의 주행제어에 관한 실험적 연구)

  • Ahn, Jae-Wan;Jin, Ji-Yong;Chung, Woo-Jin
    • The Journal of Korea Robotics Society
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    • v.5 no.3
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    • pp.231-239
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    • 2010
  • For indoor mobile robots, the performance of autonomous navigation is affected by a variety of factors. In this paper, we focus on the characteristics of indoor absolute positioning systems. Two commercially available sensor systems are experimentally tested under various conditions. Mobile robot navigation experiments were carried out, and the results show that resultant performance of navigation is highly dependent upon the characteristics of positioning systems. The limitations and characteristics of positioning systems are analyzed from both quantitative and qualitative point of view. On the basis of the analysis, the relationship between the positioning system characteristics and the controller design are presented.

Determinants of User Intentions to Use Mobile Web Browsing Service: Self Efficacy and Social Influences (모바일 웹 브라우징 서비스의 사용 의도에 영향을 미치는 요인 : 자기효능감과 사회적 영향)

  • Kim, Kyung-Kyu;Ryoo, Sung-Yul;Kim, Moon-Oh;Kim, Hyo-Jin
    • Journal of Information Technology Applications and Management
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    • v.16 no.1
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    • pp.149-168
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    • 2009
  • This paper aims to empirically examine how personal characteristics and social influence affect user acceptance of mobile web browsing service. To examine the intention to use mobile web browsing service, we applied the Technology Acceptance Model (TAM) which has been widely used to explain and predict the IT acceptance to this study. This research also includes personal characteristics such as computer self-efficacy, mobile self-efficacy, and personal innovativeness in IT and social influences such as subjective norms, image, and visibility as the external variables of the TAM. The results indicate that computer self-efficacy do not directly influence ease of use, but indirectly through mobile self-efficacy. And the results indicate that mobile self-efficacy and personal innovativeness in IT have direct effects on ease of use. Empirical results also show that subjective norms and image affect usefulness. Additional theoretical and practical implications of these findings are also discussed in the paper.

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An Empirical Study on Success Factors of Special-Purpose Mobile Applications: Focusing on the Mobile Campus Application of A University (특수목적용 모바일 앱의 성공요인에 관한 실증연구: A 대학교 모바일 캠퍼스 앱을 중심으로)

  • Cho, Woo-Chul;Lim, Jay-Ick;Yang, Sung-Byung
    • Knowledge Management Research
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    • v.15 no.3
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    • pp.13-36
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    • 2014
  • Recently, with the increasing popularity of smartphones, mobile applications have been being used in various sectors. In these environments, some mobile applications are being made for special purposes. The mobile campus application is one exemplary type of such special-purpose mobile applications, which have unique characteristics that allow only designated users, belonging to a specific group, to access and use relevant knowledge. The aim of this study is to identify and investigate critical success factors of mobile campus applications based on the DeLone & McLean's information systems (IS) success model and to find unique characteristics of mobile campus applications, compared to general-purpose mobile applications. In order to empirically test our research model, 199 samples were collected from students who actually had experience of using the mobile campus application of A university at least once. The findings of the structural equation modeling using SmartPLS 2.0 confirmed the DeLone & McLean's IS success model, with the exception for relationships between service quality and user satisfaction/intention to use. Moreover, the moderating role of sense of belonging to school on the relationships between quality-related factors (i.e., information, system, and service qualities) and success-related factors (i.e., user satisfaction and intention to use) was examined.

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A Comparative Study on the Deployment Characteristics of Korean and Foreign Mobile Hospitals Responding to Disasters (국내외 재난대응 이동형 병원의 배치특성 비교분석 연구)

  • Yang, Minkyu;Suh, Sangwook;Lee, Young
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.25 no.1
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    • pp.29-40
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    • 2019
  • Purpose: The purpose of this study is to analyze the deployment characteristics of korean and foreign mobile hospitals and to draw out the advantages and disadvantages based on the movement of patients. Methods: The arrangement and user movement lines of foreign mobile hospitals which were actually utilized, and the arrangements and user movement lines of korean mobile hospitals are compared and analyzed. Based on the results of the comparative analysis, we suggest the optimal placement of mobile hospital in Korea. Results: The recently developed Korean mobile hospitals have made many improvements. However, there is no practical use case for the mobile hospital in Korea, so it is necessary to establish the basis for the mobile hospital development site and the site access considerations. In addition, there is no detailed analysis of the movement of the administrators other than the medical staff, and it is considered that research on safe waste disposal is further needed. Implications: It is highly likely to be used as a basic data to find out the combination method of mobile hospitals that can efficiently deal with disasters through the arrangement and movement analysis of mobile hospitals in Korea and abroad.

Effects of Characteristics of Social Commerce on Purchase Intention -Moderating Effects of Perceived Risk and Price Sensitivity of Mobile Application Users- (소셜커머스의 특성이 구매의도에 미치는 영향 -모바일 앱 사용자의 지각된 위험과 가격민감성의 조절효과-)

  • Choi, Ye-ji;Lee, Mi-ah
    • Journal of the Korean Society of Clothing and Textiles
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    • v.40 no.3
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    • pp.574-589
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    • 2016
  • This research investigates the characteristics of the mobile social commerce and explores the moderating effects of perceived risk and price sensitivity. This survey targeted consumers in their 20s to 30s who use mobile social commerce applications. We used 261 questionnaires for the final statistical analysis. Descriptive analysis, factor analysis, reliability analysis, and hierarchical regression analysis were applied in the data analysis. The results are summarized as follows. First, characteristics of mobile social commerce are composed of economics, informativeness, entertainment and promotion. Second, perceived risk (which had a negative effect on purchase intention) had moderating effects between perceived risk and economics or entertainment. Third, price sensitivity (which had a positive effect on purchase intention) had a moderating effect between price sensitivity and promotion. This study contributes to the disclosure of the role of perceived risk and price sensitivity as moderating factors between the characteristics of mobile social commerce and purchase intention. Finally, useful implications (both academic and practical) are provided for fashion retail managers.

A Study on Revitalization of Revenue through Difference of Consumer Perception of Characteristics of Mobile Social Commerce

  • Choi, Beet-Na;Yang, Hoe-Chang
    • Asian Journal of Business Environment
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    • v.8 no.1
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    • pp.31-38
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    • 2018
  • Purpose - This study aimed to verify some cues for invigorating sales of mobile social commerce companies by analyzing differences in consumers' perceptions on characteristics of mobile commerce, after applying the step 1 of strategy deduction approach using the differences in their perceptions. Research design, data, and methodology - Efficient questionnaires of a total of 365 respondents who answered the questions about the importance of and the satisfaction with 14 characteristics of social commerce were returned, and then, paired-samples t-test and IPA by all respondents, gender, age and incomes were conducted. Results - The analysis showed that a maintenance/reinforcement strategies planned by companies are required for some factors including discount rate at the first quadrant, while active improvement strategies are required for others including reliability and interactivity at the second quadrant. Conclusions - The findings show that different marketing strategies should be established for each consumer who often uses mobile social commerce, and that more effective and efficient performance of mobile social commerce may be acquired by establishing and operating active improvement strategies.

A Study on the Historical Background and Deployment Characteristics of Mobile Hospital for Disaster - Focused on Military Mobile Hospitals (재난대응 이동형 병원의 역사적 배경 및 배치 특성 연구 - 군 이동병원을 중심으로)

  • Yang, Minkyu;Suh, Sangwook;Lee, Young
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.24 no.3
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    • pp.39-47
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    • 2018
  • Purpose: The purpose of this study is to examine the deployment types and characteristics of mobile hospitals with it's historical backgrounds. Methods: Since the disaster can not be classified by country, the scope of the study is to include both domestic and foreign mobile hospitals. In order to minimize the casualties from the field hospitals used at the time of the First World War, which is the mother of mobile hospitals, we analyzed the mobile hospitals which are more compact and changed to the target areas and analyzed the mobile hospitals. Results: Historically, mobile hospitals have been transformed in a way that they are close to the target area and rapidly inject essential elements, and the deployment of wards has evolved to be able to combine in any form with center corridor. In the case of hospitals that can deal with infectious diseases, each treatment room was installed separately to thoroughly separate the copper wire. Implications: As disaster damage increases and incidence increases, field response should be quick. However, research on mobile hospitals, which are indispensable for field response in Korea, has not been conducted in various ways. From the origins of mobile hospitals, the development process is reviewed, and research is carried out to clarify the grounds and backgrounds for the planning of mobile hospitals that are quick and appropriate to the situation in Korea and abroad.