• Title/Summary/Keyword: Mobile Phone Service Quality

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Usability index evaluation system for mobile WAP service (무선인터넷 서비스 사용성 지수 평가 체계)

  • Park, Hwan-Su
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.152-157
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    • 2008
  • The customer satisfaction of WAP service greatly relies on the usability of the service due to the limited display size of a mobile phone and limitation in realizing UI (User Interface) for function keys, browser, and OS (operating system) Currently, a number of contents providers develop and deliver varying services, and thus, it is critical to control quality level of UI in consistent standards and manner. This study suggests usability index evaluation system to achieve consistent UI quality control of various WAP services. The system adopts both top-down and bottom-up approaches. The former concerns deriving UI design components and evaluation checklists for the WAP, based on the usability attributes and UI principles. The latter concerns deriving usability-related evaluation checklists from the established UI design features, and then grouping them from the viewpoint of usability principles and attributes. This bidirectional approach has two outstanding advantages: it allows thorough examination of potential elements that can cause usability problems from the standpoint of usability attributes, and also derives specific evaluation elements from the perspective of UI design components that are relevant to the real service environment. The evaluation system constitutes a hierarchical structure by networking usability attributes, UI guideline which indicates usability principles for each attribute, and usability evaluation checklist for each UI component that enables specific evaluation. Especially, each evaluation checklist contains concrete contents and format so that it can be readily marked in O/X. The score is based on the ratio of number of items that received positive answer to the number of total items. This enables a quantitative evaluation of the usability of mobile WAP service. The validity of the proposed evaluation system has been proved through comparative analysis with the real usability problems based on the user test. A software was developed that provides guideline for evaluation objects, criteria and examples for each checklist, and automatically calculates a score. The software was applied to evaluating and improving the real mobile WAP service.

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Development of Cultural Content using a Markerless Tracking-based Augmented Reality (마커리스 트래킹 기반 증강현실을 이용한 문화콘텐츠 개발)

  • Lee, Young cheon
    • Smart Media Journal
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    • v.5 no.4
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    • pp.90-95
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    • 2016
  • Recently, the quality of cultural experience can be improved through a stereoscopic information service provided by the latest mobile-based Information Telecommunication technology without the human cultural commentators, which was used in order to enhance the understanding of our cultural heritage. The purpose of this paper is to produce contents that introduce cultural heritage using the Android-based GPS and augmented reality. In this paper we propose a culture content creation method that is based on location information such as user/cultural anomalies using GPS and augmented reality based on Markerless Tracking. Marker Detection Technology and Markerless Tracking Technology are used for smart phone's rapid recognition of augmented real world and accurate recognition according to the state of the cultural heritage. Also, the Google Map of Android is used to locate the user. The strength of this method lies in that it can be used for a variety of subjects while the existing methods are limited to certain kinds of augmented reality contents.

Gateway design and performance evaluation based on health information standards in multi-platform environment (멀티플랫폼 환경에서 의료정보표준 기반 게이트웨이 설계 및 성능 평가)

  • Shim, Woo-Ho;Na, Hyun-Suk;Park, Seok-Cheon
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.3
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    • pp.33-40
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    • 2012
  • Recently, to enhance the quality and efficiency of health care services, smart health care services utilizing a smart phone and tablet pc are mainly being introduced into the large hospital and the interest for personal health record service which manages personal medical information utilizing PC and smart phone and technology development is actively underway. In order to build a next generation hospital information systems, the interoperability of data between the different hospital information systems and UX consistency between the various user devices must be assured. Therefore, in this paper, medical information standard and the study for improving the performance is conducted to design the gateway system which converting and integrating the medical information under multi-platform environment. In this paper, CCR standard is adapted to the mapping method between the data which is the key feature of the gateway system and design the system utilizing multi-table-based mapping method. To evaluate the performance of the system, experiment was done and the result has been improved approximately 20 percent for response rate.

2.4GHz Short range Wireless Surroundings Measurement system within In-Vehicle environment for Telematics service (텔레매틱스 서비스를 위한 차량 내 2.4GHz 대역의 근거리 무선 통신 환경 측정 시스템 구현)

  • Hur, Soojung;Lee, Seunghwan;Park, Yongwan;Shin, Jeonghun
    • IEMEK Journal of Embedded Systems and Applications
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    • v.1 no.2
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    • pp.82-89
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    • 2006
  • It appears that it is possible for us to make a wireless communication of even home-network system within car by integrating with the Ubiquitous such as mobile phone, wireless Internet, GPS and DMB in the future. If the present wireless surroundings within the car are connected with very high-speed wireless network as measurement system for wireless communication surroundings within this car in the future, it will develop the complicated communication conditions such as safe checkup, communication between systems within car, and wireless communication for user entertainment unlike universal communication conditions. Accordingly, there is the necessity of the device that can measure the interference of electric wave, communication speed and communication quality by a kind of each car. This paper aims at making the real measurement device to raise the reliability of each Application for inquiring into the interference about each other in the frequency band used under Telematics surroundings.

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A Study on Factors Influencing User's Security Intention for Internet Banking (인터넷 뱅킹 사용자의 보안의도에 영향을 마치는 요인에 관한 연구)

  • Kim, Jong-Ki;Kang, Da-Yeon;Jeon, Jin-Hwan
    • The Journal of Information Systems
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    • v.18 no.2
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    • pp.1-18
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    • 2009
  • Recently, internet banking is growing rapidly. Moot banks in Korea provide internet banking services. Internet banking becomes a major trend in the financial marketplace. With advanced computer technology and declining communication costs, many customers prefer online alternatives such as internet banking, mobile banking or phone banking rather than going to banks by themselves. The number of customers using those alternatives is skyrocketing and domestic commercial banks encourage them of the use. As the internet is highly developed, customers demand higher quality services and banks develop and provide diverse services in order to respond to them. However, internet banking service users are still afraid of their personal and financial information being exposed on the internet. The purpose of this research is to empirically analyze the influence that appropriate internet banking affect user's security intention. The research model proposed in this study includes user's security intention which is influenced by self-efficacy, security trust, Internet banking attitude, perceived security and security intention. According to the result of this study, self-efficacy and security trust are related to the security attitude. There is a significant relationship between security attitude and perceived security. Also, user's security attitude and perceived security is significantly affected by security intention.

A QoS Adaption Model on the Policy-Based Network Management in the IMS (IMS에서 정책 기반 네트워크 관리 QoS 적용 모델)

  • Han, Seok-Jun;Lee, Jae-Oh;Kang, Seung-Chan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.7
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    • pp.3175-3181
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    • 2012
  • The need of multimedia based application service is increasing as the number of smart mobile devices such as smart phone, tablet PC, and netbook is increasing rapidly and the development of application service like IPTV. There are various proposed policies to control the limited network resources. The IMS is used to control wired and wireless aggregation network to support multimedia services that are suitable to the user's need and the policy based models using the PDF of the IMS have emerged. In this paper, we propose the QoS adaption model using various protocols with the PDF of the IMS and the user scenario.

Audio Quality Enhancement at a Low-bit Rate Perceptual Audio Coding (저비트율로 압축된 오디오의 음질 개선 방법)

  • 서정일;서진수;홍진우;강경옥
    • The Journal of the Acoustical Society of Korea
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    • v.21 no.6
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    • pp.566-575
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    • 2002
  • Low-titrate audio coding enables a number of Internet and mobile multimedia streaming service more efficiently. For the help of next-generation mobile telephone technologies and digital audio/video compression algorithm, we can enjoy the real-time multimedia contents on our mobile devices (cellular phone, PDA notebook, etc). But the limited available bandwidth of mobile communication network prohibits transmitting high-qualify AV contents. In addition, most bandwidth is assigned to transmit video contents. In this paper, we design a novel and simple method for reproducing high frequency components. The spectrum of high frequency components, which are lost by down-sampling, are modeled by the energy rate with low frequency band in Bark scale, and these values are multiplexed with conventional coded bitstream. At the decoder side, the high frequency components are reconstructed by duplicating with low frequency band spectrum at a rate of decoded energy rates. As a result of segmental SNR and MOS test, we convinced that our proposed method enhances the subjective sound quality only 10%∼20% additional bits. In addition, this proposed method can apply all kinds of frequency domain audio compression algorithms, such as MPEG-1/2, AAC, AC-3, and etc.

A Call Admission Control Algorithm in 3GPP LTE System for Guarantee of Packet Delay (패킷 지연 보장을 위한 LTE 시스템의 호 수락 제어 알고리즘)

  • Bae, Sueng-Jae;Choi, Bum-Gon;Lee, Jin-Ju;Kwon, Sung-Oh;Chung, Min-Young
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.6A
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    • pp.458-467
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    • 2009
  • Long Tenn Evolution (LTE) is the next generation mobile phone technology which has being standardized by the Third Generation Partnership Project (3GPP). In the existing mobile communication networks, voice traffic is delivered through circuit switched networks. In LTE, however, all kinds of traffic are transferred through IP based packet switched networks which has best-effort characteristic. Therefore, providing QoS in LTE system is difficult. In order to provide QoS in LTE, RRM is very important. Especially, in part of RRM, call admission control (CAC) performs an important function to reduce network congestion and guarantee a certain level of QoS for on-going calls. In this paper, we propose a CAC algorithm in order to provide QoS for various kinds of services in LTE system. The performance of the proposed algorithm is evaluated with various simulation environments. The results show that the proposed algorithm provides QoS through rejections of requested calls. Especially, the proposed CAC algorithm can be satisfied with packet delay requirement defined in LTE specification.

Effective Frequency Reuse Scheme for OFDMA Cellular Multihop Networks for Improving Cell Throughput with Low Outage Ratio (OFDMA 셀룰러 다중홉 네트워크에서 셀 용량을 증가시키는 효율적인 주파수 재활용 방법)

  • Lim, Sung-Gook;Jeon, Hahn-Earl;Lee, Jai-Yong
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.35 no.12A
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    • pp.1198-1206
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    • 2010
  • Recently smart phone and tablet PC are regarded as the most valuable mobile devices, so the demand of customers for multimedia supporting has been greatly increased. The network operators are now considering the deployment of relay stations ensuring low installation costs for its service cell to improve the cell capacity. Enhancing the relay stations, however, increases intra-cell interference, which is affecting the quality of service and outage ratio. In this paper, we present MPFR(Multihop Partial Frequency reuse) as the new frequency reuse scheme to increase cell throughput while maintaining low outage ratio for the OFDMA cellular multihop networks. Dynamic power control is also introduced to improve cell capacity. Overall cell throughput and outage ratio are observed by the simulation, and comparison between MPFR and conventional multihop frequency reuse schemes is convincing the performance enhancement.

A Study on the Estimation of Average Service Life for New Technology Products-in Case of Solor-cell (신기술 제품의 ASL 추정-솔라셀 사례 중심으로)

  • Cho, Jin-Hyung;Lee, S.J.;Oh, H.S.;Baek, S.S.;Kim, O.J.;Kim, B.K.;Jeong, K.S.;Park, S.H.;Kwon, D.C.;Ko, J.H.;Ryu, J.H.;Shim, S.C.
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.4
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    • pp.106-115
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    • 2014
  • Until now, because a new product (or facility) launched in market has been retired from one year of age, we can have had ASL by stub-curve method by Iowa curve. Recently, many innovative products with important role in market like display and solar-cell etc. are more durable and, what are better, they have the constant variance in ASL because of their good quality. Of course, there are some ones like smart mobile phone with relatively big dispersion in ASL. Estimating ASL of products like display and solar-cell etc., the new approach is needed. In this paper a new method applied traditional Iowa curve with accelerated reliability test (indoor/outdoor) etc. is proposed.