• Title/Summary/Keyword: Mobile Information Services

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A Study on the Evaluation of the Mobile Web Accessibility of Public Library Services (공공도서관 모바일 웹 서비스 접근성 평가에 관한 연구)

  • Lim, Junghyo;Hong, Hyunjin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.26 no.1
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    • pp.343-360
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    • 2015
  • The purpose of this study was to conduct the mobile OK test which means the web accessibility evaluation tool and to evaluate the public libraries' mobile web services. For this purpose, 81 public libraries were tested and analysed in Mobile Web Best Practices presented by W3C. The results of this study indicate the following several strategies: Support by local governments and provincial education offices, Design mobile web services corresponding with web standards, Removal of harmful elements in the web design process, Making simple mobile web documents, A merger of individual files. The findings of this study expect to expand and improve the public library mobile web services for future.

Exploring the Determinants of Users' Continuance Intention to Use Mobile Banking Services in Kuwait: Extending the Expectation-Confirmation Model

  • Ahmad A. Rabaa'i;Shereef Abu ALMaati
    • Asia pacific journal of information systems
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    • v.31 no.2
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    • pp.141-184
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    • 2021
  • While a great body of information systems (IS) literature has discussed mobile banking (m-banking) services, most of these studies have focused on the adoption or acceptance phases of this technology; with little attention was given to users' intension to continue using such technology. This paper aims at investigating the most important factors that predict users' continuous intension to use m-banking services in the post-adoption phase. This paper presents a conceptualization and validation of an extended expectation-confirmation model (ECM). A total of 303 Kuwaiti users of m-banking services participated in this study. Partial least squares (PLS) of structure equation modelling (SEM) technique was used to analyze the data. The results mainly showed that users' continuous intension to use m-banking services is significantly influenced by perceived trust, satisfaction, self-efficacy, performance expectancy and effort expectancy. Theoretical and practical contributions as well as the research limitations and future directions are discussed.

The Effect of Service Convenience and Mobile Apps on Consumer Re-Use in the Service Trade Market: A Focus on China Medical Tourist

  • Kim, Seong-Jin
    • Journal of Korea Trade
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    • v.23 no.4
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    • pp.58-79
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    • 2019
  • Purpose - This study focused on the effect of mobile app information system quality on re-use intention in the medical service trade, and examined how the Chinese, currently the main consumer of Korea's medical service trade, obtained information through mobile apps, and the status of satisfaction felt by experiencing medical services. Design/methodology - The survey period was from November 2018 to January 2019, and was conducted on Chinese who voluntarily experienced medical services. The collected data verified causality of the study model through the statistical program, SPSS.24. The results showed that the most popular medical institution through the medical service mobile app is dermatology, and the quality of the app's information system plays a mediating role in influencing re-use intention. Findings - Overall, the current trade in medical services is first accessed and acquired through mobile apps, and as a result, consumers revisit medical institutions according to the reliability of information. Comments and likes, another new form of the word of mouth that has greatly influenced revisiting in the past, are seen to be spreading through the app's medical information. Originality/value - The previous market for the medical services trade was formed by very conservative word of mouth, but now we believe that the app's information system actively influences the revisit effect. This means that apps can be used in diverse areas in the medical service trade market. In addition, the medical service market needs to further develop a mobile app environment that can reflect consumers' diverse needs, behaviors, and culture from time to time in order to revitalize the service trade. Such an app environment development will have tremendous promotional effects on the trade market and provide directions for expanding trade in medical services.

A Study on Wireless Information Services Based on WiBro Service (휴대인터넷(WiBro)기반의 정보서비스 활용방안에 관한 연구)

  • Kim, Yong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.17 no.1
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    • pp.305-324
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    • 2006
  • The requirements to use high speed internet under wireless environment are increased. To satisfy the requirements. the WiBro service combining high speed of wired internet service with mobility of wireless internet service will be launched as an alternative. This paper reviews and analyzes its overview, features, and comparison with existing mobile internet and wireless LAN in the information providing aspect. This paper also proposes how to adapt mobile information service and how to satisfy the requirements to construct mobile library based on the WiBro service. With the current problems in mobile-based information services provided by libraries. especially this paper proposes information service areas. considerations to provide information services, and service provisioning method based on the WiBro service.

Analysis of Anti-SPAM Regulations in Korean IT Law (정보통신망법 스팸 규제 개선 방안 연구)

  • Kim, Seongjun;Kim, Beomsoo
    • Journal of Information Technology Services
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    • v.10 no.1
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    • pp.21-34
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    • 2011
  • Spam refers to any unwanted or unauthorized commercial messages. Spam may violate individuals' privacy or other personal rights. Spam often overloads network traffic, wastes individuals' time, lowers productivity and quality of life, and limits the trustworthiness of Internet businesses. As the use of mobile messaging services and social networking services both on mobile communication networks and on the Internet increase, newer and more complex types of IT applications and services are often used as new means of spam. In this research, the characteristics and impact of new and future forms of spam, and anti-spam related policies and regulations are surveyed. To improve the effectiveness of anti-spam policies and regulations in Korea, adding a definition of spam in the law, changing policies to focus on the 'type of services' rather on the medium of transmission, and redefining the scope of 'commercial purposes' in Korean law are suggested.

Analysis of Factors Affecting Intention of Continuous Use for Mobile Wallet Based on the Information System Success Model (정보시스템 성공모형을 기반으로 한 모바일월렛 지속사용의도에 미치는 영향 요인 분석)

  • Jeon, Sun-Ho;Kang, Ju-Young;Lim, Jay-Ick
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.325-340
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    • 2014
  • Mobile payment system using NFC attracted attention as the mobile payment market grows due to the fast diffusion of smart phones. However, non NFC mobile payment recently appeared because of the slow growth of infrastructure for NFC. With advent of Non NFC mobile payment applications, mobile payment industry is in developing trend. Non NFC mobile payment revitalizes the market by overcoming the limit of NFC with the smart applications using bar code and QR code payment, and providing various discounts, membership benefits and payment information. Therefore, this paper analyzed the intention of continuous use with the quality of mobile payment application based on the information system success model. Three categories of factors which are system quality, service quality, and information quality were used. We verified the significance of the factors affecting the intension of continuous use. mainly, quality of information was considered as an important factor of continuous Intention to Use. Also, unlike previous NFC, it was found that in Non-NFC, compatibility might not be as important factor. Moreover, we suggest a marketing strategy of companies for mobile payment industry which focus on information quality. and future research directions for non NFC payment market.

Simulation Testing in Mobile Networks Protocols and Applications Perspective

  • Jain Anurag;Tyagi Saurabh
    • Journal of The Institute of Information and Telecommunication Facilities Engineering
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    • v.3 no.1
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    • pp.75-87
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    • 2004
  • The mobile industry is waking up to the reality that customers buy 'services', not technology. Thekey is to deliver a variety of differentiated services today and improve them as the advanced technology becomes available. In the increasingly data centric world of the future, the emphasis will be on the provision of a range of services audio, video, data and multimedia and of course speech. As we move closer to the realization of these mobile services in the conglomeration of converged networks, new challenges are being faced by the technology and application developers as well as the service providers to design, test and integrate new products and services. Functionalities like availability, scalability, performance and compatibility have become more important. This paper discusses the new test paradigms in the mobile networks, both from the applications and the protocols perspective.

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An Empirical Study on the Chinese Customer's Repurchase Intention of Mobile Contents Service (중국 모바일 콘텐츠 서비스의 소비자 재구매의도에 관한 실증연구)

  • Zhang, Rui;Moon, Tae Soo
    • The Journal of Information Systems
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    • v.33 no.2
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    • pp.27-45
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    • 2024
  • Purpose The purpose of this study is to understand the important characteristics of mobile content services and to provide better content services to Chinese consumers by understanding consumer behavioral psychology about mobile content services and empirically analyzing research models with perceived usefulness, perceived enjoyment, customer attitudes, and repurchase intentions based on motivation theory. Design/methodology/approach Based on Deci(1975) Self-Determination Theory and Heijden(2004) research model, this study developed a research framework that includes perceived usefulness and perceived enjoyment to influence on repurchase intention. A questionnaire survey was conducted targeting Chinese consumers using mobile content services, and 272 valid responses were analyzed using Structural Equation Modeling (SEM). Findings According to the results of empirical analysis in this study, Chinese consumers were found to feel repurchase intention by positive impact of perceived usefulness and perceived enjoyment in the use of mobile content service. Chinese consumers still use mobile content a lot from a utilitarian perspective in relation to social life or job performance, and there is no positive effect on the use of mobile content related to perceived enjoyment. The results of this study provide the empirical results of a research model that integrates motivation theory and technology acceptance theory for the development of the mobile content industry in the future, and provide necessary insights for managers of companies that develop and distribute mobile content service.

Development of Personal Information Protection Model using a Mobile Agent

  • Bae, Seong-Hee;Kim, Jae-Joon
    • Journal of Information Processing Systems
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    • v.6 no.2
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    • pp.185-196
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    • 2010
  • This paper proposes a personal information protection model that allows a user to regulate his or her own personal information and privacy protection policies to receive services provided by a service provider without having to reveal personal information in a way that the user is opposed to. When the user needs to receive a service that requires personal information, the user will only reveal personal information that they find acceptable and for uses that they agree with. Users receive desired services from the service provider only when there is agreement between the user's and the service provider's security policies. Moreover, the proposed model utilizes a mobile agent that is transmitted from the user's personal space, providing the user with complete control over their privacy protection. In addition, the mobile agent is itself a self-destructing program that eliminates the possibility of personal information being leaked. The mobile agent described in this paper allows users to truly control access to their personal information.

A Study on the Empowerment of Mobile Services using Barcodes and RFID(Radio-Frequency Identification) in Korean Libraries (국내 도서관에서 바코드와 RFID를 이용한 모바일 서비스 증진에 관한 연구)

  • Gu, Jung-Eok
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.2
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    • pp.309-331
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    • 2010
  • In this study, the characteristics and types of 1D, 2D barcodes were examined. It is necessary to provide mobile services by making full use of the advantages of the technologies, such as 1D, 2D barcodes, and RFID, and by complementing the disadvantages of them mutually in Korea. Especially, in a mobile environment where the spread of smart phones and mobile networks are expanding, barcodes and RFID (Radio-Frequency Identification) were analyzed as a very useful information media which is able to connect offline analogue media and online digital media. In addition, library automation systems and the cases of mobile student ID services using barcodes and RFID in Korean libraries were analyzed. The cases of mobile services using barcodes in foreign countries were also analyzed. With these cases, we propose a method to empower mobile services using barcodes in Korean libraries.