• Title/Summary/Keyword: Mobile Customer Center

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Carrier Tracking and Tracing System using Low Earth Orbit

  • Byeon Eui-Seok;Ahn Sung-Bum;Kang Sang-Hun
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2003.05a
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    • pp.704-707
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    • 2003
  • The Purpose of carrier tracking and tracing is to achieve more information over shipments via carrying in mobile business .At multimodes, especially consignor wants to be aware of the exact situation and position of goods. As an innovate business model, we present CGPS(Carrier Global Positioning System) scheme usiug LEO(Low Earth Orbital) satellite. The LEO collects the data periodically and sends to the web server, and eventually customer's PC or PDA. This provides shipping company or freight forwarder with more robust information such as door status, container inside condition, etc.

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Development of AVL-GIS System Using IDGPS and Wireless Communication Techniques (IDGPS 와 무선통신을 이용한 AVL-GIS 시스템개발)

  • 안충현;양종윤;최종현
    • Spatial Information Research
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    • v.7 no.2
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    • pp.209-221
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    • 1999
  • In this research, AVL-GIS(Automatic Vehicle Location System linked with Geographic Information System) system was developed using integration of core techniques of GIS engine written by Java language, GOS(Global Positioning System) and wireless telecommunication interfacing techniques. IDGPS(Inverted differential GPS) techniques was employed to estimate accurate position of mobile vehicle and to supervise their path from AVL-GLS control center system. Between mobile vehicle and AVL-GLS control center system which has spatial data analysis function, road network and rleate ddata base were connected wireless phone to communicate for position an dmessage in real time. The developed system from this research has more enhanced GIS functions rather than previous AVL oriented system which has MDT for message display and voice communication only. This system can support build-up application system such as fleet management like bus, taxi, truck, disaster and emergency and monitoring of transportation status for customer s order via web browser in filed of EC/CALS in low cost.

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Study of Tolerance Suitability of Door Operation Mechanism on Mobile Air Handing Unit Using 3-DCS Analysis (3-DCS를 이용한 자동차 공기 분배장치의 도아 구동 기구의 공차 적합성 분석에 대한 연구)

  • Kim, Jongsu;Lee, Daewoong
    • Transactions of the Korean Society of Automotive Engineers
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    • v.24 no.5
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    • pp.527-537
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    • 2016
  • Recent automakers are trying to be more precise with the dimension check and moving parts to guarantee high quality and satisfy customer requirements. The aim of this paper is to investigate the design tolerance suitability of door operating mechanism linked arms, lever, and cam-shaft in a mobile air handling unit. These parts are complicated because doors, arms, lever and cam-shaft are connected nonlinearly in 3D. The current tolerance analysis method poses problems in design analysis because the moving doors are reasonably suitable for the AHU function. The 3-DCS analysis method provided useful results not only in establishing the inspection criteria for the quality control of products but also in enabling economical production. As a result, the vent door had $1.62^{\circ}{\sim}1.72^{\circ}$ and the defrost door had $0.84^{\circ}{\sim}0.9^{\circ}$ for the directly connected arms operating-type. For the lever connected arm operating-type, the foot door had $2.0^{\circ}{\sim}2.24^{\circ}$ tolerance, while the tolerance values satisfied the air flow volume distribution rate criteria in the AHU. Finally, the results have confirmed the design's tolerance suitability by using 3-DCS analysis at the early design stages. Reliability can be achieved by analyzing accumulated tolerance during the sub-parts assembly process and the moving mechanism linked especially by arms, lever, and cam-shaft.

A Study of One-to-One Custom Application for Breast Cancer Patient -Focusing on Service Design Methods- (유방암 환자를 위한 1:1 맞춤형 애플리케이션 연구 -서비스 디자인 방법을 중심으로-)

  • Chae, Min-Young;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.367-373
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    • 2017
  • The study aims to suggests mobile application service that helps to reduce physical and mental suffering after surgery for breast cancer patients constantly increasing. At first, I analyze literature research to understand the breast cancer and similar services for achieving study purposes. After I finally design a mobile application that offers to customed one-to-one specialist coaching service focused on post-treatment management by using a double diamond design process model. In detail, first, I analyze the current program and comprehend user needs through interviews with the person such as breast patient, protector, nurse, salesperson in cancer center. Second, I specify the entire scenario, concept and keyword based on the persona and the customer journey map representing user. Third, I propose the mobile application for the ultimate goal by producing prototype to effectively communicate with specific functional descriptions. I hope this service will improve the quality of their lives.

A Development of Intelligent Electronic Device(IED) for Electric Power System applied embedded OS (임베디드 OS를 적용한 전력용 디지털 장치의 개발)

  • Oh, Jae-Hoon;Kwon, Hyo-Chul;Oh, Sung-Min;Hong, Jung-Ki
    • Proceedings of the KIEE Conference
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    • 2008.07a
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    • pp.936-937
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    • 2008
  • As a micro computer or micro processor technology has been advanced, the essential part which consists of electric power system has been changed into intelligent electronic device(IED), that is one kind of embedded system. There are already many parts changed into digital from analog in control and maintenance devices of electric system. These trends make advanced and novel concepts of devices and systems, that we couldn't even imagine in the analog circumstances. Now, the rate's of change is comparatively slower than IT field that is mainly represented by mobile communication, but that is a big change in the history of electric industries. Some people in those field called it Power-IT, and there have been many kinds of researches. Accelerated systems to go digital, users always and continuously demand more convenient, practical, and new functions. So, a lot of electric system manufactures have had tasks realizing many kinds of functions in an electronic device. According to the high-end technologies in semi-conductor and micro-computer field, manufactures can fully satisfy almost all of customer's needs, but there are other kinds of problems, such as large amount of program code, increasing complexity in proportion with program amount, and the hardness of maintenance and revision of the program. So nowadays, the necessity of embedded OS was emerged as a solution, and many researchers and manufactures have concentrated on studies related to embedded OS and its application.

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A Study on the Smart Outlet and Gateway Using Power Line Communication (전력선통신(PLC) 방식을 이용한 스마트콘센트와 게이트웨이에 관한 연구)

  • Park, Sung Jin;Kim, Yu Jin;Park, In Ji;Kim, Jin Young;Lim, Chang Gyoon
    • Journal of the Korean Institute of Electrical and Electronic Material Engineers
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    • v.33 no.4
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    • pp.331-335
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    • 2020
  • In this study, through the accumulated technologies such as real-time monitoring of power consumption using power line communication (PLC) method, power control, and automatic blocking of standby power, to commercialize them, we developed the hardware design, algorithm, protocol and module along with data transmission using PLC. We conducted the study to develop advanced products. We also proposed cloud-based smart outlet products with a novel type of outlet. These products can measure the internal power consumption through the H/W modules and the modules that control the power of household appliances connected to the smart outlets and smart plugs. Subsequently, they transmit the measurements to the energy saving system server via a communication module. This system can control the terminal device connected to the Gateway (G/W) server through a mobile phone. This will allow the customer to check the power consumption of the building at any given time, to turn the terminal on/off, and to maximize the energy efficiency during the construction of new apartments or multi-family housing in an area.

Research on the Use of Logistics Centers in Idle site on Highway Using Social Network Analysis (사회연결망 분석을 활용한 고속도로 유휴부지의 물류센터 활용 방안에 관한 연구)

  • Gong, InTaek;Shin, KwangSup
    • The Journal of Bigdata
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    • v.6 no.1
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    • pp.1-12
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    • 2021
  • The rapid growth of mobile-based online shopping and the appearance of untact business initiated by COVID-19 has led to an explosive increase in demand for logistics services such as delivery services. In order to respond to the rapidly growing demand, most logistics and distribution companies are working to improve customer service levels through the establishment of a full-filament center in the city center. However, due to social factors such as high land prices and traffic congestion, it becomes more difficult to establish the logistics facilities in the city center. In this study, it has been proposed the way to choose the candidate locations for the shared distribution centers among the space nearby the tall-gate which can be idle after the smart tolling service is widely extended. In order to evaluate the candidate locations, it has been evaluated the centralities of all candidates using social network analysis (SNA). To understand the result considering the characteristics of centrality, the network structure was regenerated based on the distance and the traveling time, respectively. It is possible to refer the result of evaluation based on the cumulative relative importance to choose the best set of candidates.

The Impact of New Media Properties to Self-Efficacy and Marketplatform Attractiveness (뉴미디어 환경 속성이 자기효능감 및 모바일 마켓플랫폼 매력도에 미치는 영향)

  • Lee, Jeong Hoon;Kim, Soo Kyung
    • Journal of Information Technology Applications and Management
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    • v.20 no.4
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    • pp.315-338
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    • 2013
  • As a result of New media that affects the marketing system, it is appeared a new marketing system called Market Platform in terms of market governance of trading. Market Platform is a new marketing system for ideal market system through the community structure from a hierarchy structure. It is determined that Market Platform as the role of adjustment of each side of market, buyer and seller, developed an existing marketing system. In this study, to target the Market Platform has recently emerged as the center of the market management in the new media environment. This study investigates what characteristics and impact of infrastructure of Market Platform will affect the cognitive impact on both buyers and sellers to clarify the impact on the self efficacy of the shopping process. Through this investigation, modeling for the impact that new media environment will attract Market Platform will be developed from the investigation of attractiveness of mobile market platform environment. Changes in the technical media environment gave the characteristics of the customer in the market platform, so consumers could involve not only consumed, but also manufactured. Thus, it is possible to increase the attractiveness if market must be able to not only for the convenience of shopping, but also make people to enjoy the experience of value co-creation. In other words, the new media, as a result of affecting the marketing system, mobile market platform is organized around the market of communication base. Network centrality, visible openness, ubiquitous multiplexity, 3 properties of new media increase the market self-efficacy of their customers. Therefore, the structure of market platform that enhance self-efficacy has higher attractiveness.

Analysis on Information Use of Smartphone in the context of Tourists (관광객 대상 스마트폰 사용의 정보이용 분석)

  • Jee, Geun-Sung;Kim, Min-cheol;Ha, Tai-Hyun
    • Journal of Digital Contents Society
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    • v.18 no.8
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    • pp.1543-1550
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    • 2017
  • Previous research on smartphone has been focused on personal performance, accessibility, and information gaps in information system quality. In order to analyze the relationship between the use of smartphone information and personal characteristics, this study conducted a survey of 300 tourists at Jeju Airport, by using three variables of self-efficacy, 'impulsiveness and demographic variables (age, sex, education level, etc.) of smartphone use with personal characteristics. In conclusion, self-efficacy and impulsiveness seem to be positively related to the use of smartphone because it seems to be a living environment in which the desired information can be acquired within a desired time. In addition, there seems to be a difference between a mobile native environment in which online and offline boundaries are always connected and an environment in which 40 to 50 digital literacies are connected. This can be interpreted as a result of additional analysis.

Digital Transformation Shift in Global Pharmaceutical Industry Going through the Covid-19 Pandemic Era

  • Il Seo;Hak Kyun Yang;Min Joon Seo;Sung Hyun Kim;Jin Tae Hong
    • Asian Journal of Innovation and Policy
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    • v.12 no.1
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    • pp.054-074
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    • 2023
  • With the advent of the '4th Industrial Revolution', digitalization using AI (Artificial Intelligence), big data, IoT (Internet of Things), cloud computing and mobile is accelerating across all industries and global companies have fundamentally reorganized customer experiences, business models, and operations centering on digital transformation. Business innovation drives productivity improvement, process simplification, price, competitiveness and sustainable expansion. Whether digital transformation will be necessary for the current industrial environment is no longer important, and how quickly companies achieve digitalization has emerged as the utmost crucial element in industrial continuity. As non-face-to-face and remote technologies have begun in earnest, and accelerated in the pharmaceutical industry. They are looking for ways to provide value, generate profits, improve efficiency, and sustain the future. Compared to other industries, the pharmaceutical-related sectors have shown high interest in digital transformation especially to reduce costs and meet the challenge of delivering products during the pandemic environment.