• The Journal of Industrial Distribution & Business
• /
• v.10 no.6
• /
• pp.19-27
• /
• 2019

Purpose - The purpose of this study was to examine quality improvement priorities by examining not only quality classifications but also PCSI (Kano, 1984) of mobile app service qualities of general hospitals in the Metropolitan Area and offer potential improvements. Research design, data, and methodology - The study examined five of service qualities, including app design, reaction, convenience, safety and supply of information by precedent studies. 20 test items were selected. A total of 60 positive and negative questions to estimate customer satisfaction and PCSI was investigated. The author collected 300 copies from interviewees who made use of the app services of 13 general hospitals within one year, and classified quality factors by using table of quality assessment and also estimated the customer satisfaction index (Timko, 1993). The study made quality improvement priority by the PCSI index. Results - Reaction of the mobile app service quality ranked the highest PCSI, and payment safety ranked the highest, and customer support and supply of the information ranked high as well. It was observed that design ranked comparatively lower in these categories. Conclusion - Safety, reaction and supply of information should be prioritized to reorganize and improve the mobile app services.

• Journal of Digital Convergence
• /
• v.12 no.7
• /
• pp.189-196
• /
• 2014

Mobile applications are significantly impacting people's smart phone using behavior and mobile industry value chain. By examining sources of data on mobile applications use, this study presents evidence about what factors would affect the amount of apps download, which may be useful to guide app designers and publishers to develop more persuasive new apps and marketing strategies. The results indicated app ranking had effect on download amount of apps in both Android app market and Apple app store, while prices of apps had no impact on the amount of download. App type, developer experience, and locality had effect on the amount of download only for paid apps in Apple app store.

• The Journal of the Korea institute of electronic communication sciences
• /
• v.13 no.1
• /
• pp.193-198
• /
• 2018

These days, computer system has been introduced for work in most areas, including manufacturing, medical service, education, logistics, and other services. To increase work efficiency, mobile system has been more applied. However, on the basis of Android applications, it is hard for laypersons who have no enough knowledge of Android, or computer team members in general firms to develop mobile App. As a result, work efficiency comes to low. Therefore, this study designed and developed the mobile application for anthropometry data input of medical checkup with the use of App Inventor. As shown in the designed and developed mobile application, it is expected to develop a work process mobile App, it is expected to develop a work process mobile App easily and quickly with the use of App Inventor and to increase work efficiency even though there is not much knowledge of mobile application development.

• Journal of the Korea Convergence Society
• /
• v.3 no.2
• /
• pp.19-26
• /
• 2012

In accordance with the advent of smartphone and the growth of the Mobile App market, the Mobile game industry is being reorganized. So, This study is to be know the association rules between mobile game apps and mobile apps. Accordingly, To promote the Mobile Game App based on advertisement effectiveness that can be obtained from the characteristics of the game by finding out what to investigate.

• Journal of Korea Trade
• /
• v.23 no.4
• /
• pp.58-79
• /
• 2019

Purpose - This study focused on the effect of mobile app information system quality on re-use intention in the medical service trade, and examined how the Chinese, currently the main consumer of Korea's medical service trade, obtained information through mobile apps, and the status of satisfaction felt by experiencing medical services. Design/methodology - The survey period was from November 2018 to January 2019, and was conducted on Chinese who voluntarily experienced medical services. The collected data verified causality of the study model through the statistical program, SPSS.24. The results showed that the most popular medical institution through the medical service mobile app is dermatology, and the quality of the app's information system plays a mediating role in influencing re-use intention. Findings - Overall, the current trade in medical services is first accessed and acquired through mobile apps, and as a result, consumers revisit medical institutions according to the reliability of information. Comments and likes, another new form of the word of mouth that has greatly influenced revisiting in the past, are seen to be spreading through the app's medical information. Originality/value - The previous market for the medical services trade was formed by very conservative word of mouth, but now we believe that the app's information system actively influences the revisit effect. This means that apps can be used in diverse areas in the medical service trade market. In addition, the medical service market needs to further develop a mobile app environment that can reflect consumers' diverse needs, behaviors, and culture from time to time in order to revitalize the service trade. Such an app environment development will have tremendous promotional effects on the trade market and provide directions for expanding trade in medical services.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.9 no.4
• /
• pp.33-41
• /
• 2013

In this paper, we implemented the pattern matching with the Arduino and App Inventor platform under the bluetooth mobile environment between Android phone and Arduino Platform. The combination between Arduino and App Inventor makes the feasibility of Android programming easy by wireless communications and provides the opportunity to broaden the functionality for mobile device. We used the softwares which were Arduino IDE, VC++, OpenCV, Processing and App Inventor. And also compared the performance of mobile Arduino platform with LabView GUI programming, we reduced the usage of libraries that compiled and executed the pattern matching programming. We experimented the mobile embedded platform performance under bluetooth communication and verified the functionality of the mobile Arduino platform design for identifying the pattern matching.

• Journal of Information Technology Services
• /
• v.13 no.4
• /
• pp.397-410
• /
• 2014

For mobile service organizations, it is one of the most important tasks to reflect users' opinions rapidly and accurately. In this study, the process is defined to elicit requirements of software/system improvement for mobile application by extracting and refining from users' opinion in mobile app, and detailed activities procession method in this processing are also proposed. The process consists of 3 activities to get requirements of software/system improvement for mobile app. First activity is to transform mobile app to software structure and define term dictionary. Second activity is to elicit simple sentences based on software from users' opinion and refine them. The last activity is to integrate and adjust refined requirements. To verify the usability and validity of the proposed process and the methods, the outputs of manual processing and semi-automated processing were compared. As a result, efficiency and improvement possibility of the process were confirmed through extraction ratio of requirements, comparison of execution time, and analysis of agreement ratio.

• Korea Journal of Hospital Management
• /
• v.26 no.1
• /
• pp.1-16
• /
• 2021

Purpose: The purpose of the study is to identify the influence of the hospital mobile app service quality on consumer satisfaction, involvement, and re-use intention of consumers who have experience in hospital mobile app service. Methodology: The survey was conducted on 230 users. The collected data were analyzed using correlation analysis, multiple regression analysis, and the Process Model in Hayes(2013). Findings: (1)The usability, reliability, and medical information provision among the service quality factors of hospital mobile apps had an effect on reuse intention, and consumer satisfaction partially mediated. (2)The usability and the provision of medical information were partially mediated by the involvement, which also affected the intention to reuse. (3)Only reliability showed an age-moderated effect. In reliability and re-use intent, age was a moderated mediating effect that controlled the effect of consumer satisfaction. Practical Implications: The results of this study provide initial data of mobile app services centered on hospitals and prove the type of consumer usage. It suggests that it can be used to attract potential consumers of hospitals and strategies to increase the use of mobile apps.

• Journal of the Korean Society of Marine Environment & Safety
• /
• v.19 no.4
• /
• pp.352-358
• /
• 2013

The objective of this paper is to introduce on a mobile APP called MAMIS(Marine pollution Accident response Mobile Information System) and it's functions. MAMIS was developed by Korea Coast Guard for marine pollution responder in 2012. Users can get information on marine pollution response easily without being restricted by time and place. MAMIS can be operated by smart phones with Android OS and iOS, both of which are the most popular mobile operating systems in Korea. And it has been developed in the form of hybrid APP which combined the functions of mobile APP and mobile WEB. MAMIS is composed of 9 menus, 5 mobile-based ones and 4 web-based ones. The mobile-based menus are on substance information, clean-up skills, response measures, QR code scanning, and volunteer's safety, and the web-based ones on weather information, response equipment, clean-up materials, and SNS.

• Journal of the Korea Society of Computer and Information
• /
• v.20 no.7
• /
• pp.65-76
• /
• 2015

This study investigates predictors of continuance intention and purchase intention in mobile application(App) stores. This study identifies the structural relationships among app store quality, user habit, switching costs, user loyalty, continuance intention, and purchase intention in mobile application stores. The results indicate that user loyalty increases continuance intention and purchase intention and that user habit positively affects perceived switching costs and user loyalty. App store quality is a formative construct including quality of content, ease of use, and security. App store quality affects user habit positively. This study theoretically and practically contributes to the integration of influential factors for continuance intention as well as purchase intention.