• 제목/요약/키워드: Medical satisfaction index

검색결과 144건 처리시간 0.021초

병원근무자의 직무만족 요인 분석 (Job Satisfaction of Hospital Employees)

  • 장미경;최윤경;황지인;김은경;박노현;이지영;황정해
    • 간호행정학회지
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    • 제10권1호
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    • pp.63-81
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    • 2004
  • Purpose: To identify job satisfaction of hospital employees and the relating factors Methods: The study sample was a total of 1,031 healthcare workers(doctors, nurses, pharmacists, medical engineers, office workers, etc) at a tertiary teaching hospital. The data were collected using a questionnaire developed by a expert group. The questionnaire consisted of 21 items including job characteristics, organizational culture, and personal characteristics on the five Likert scale. Results: The overall satisfaction on job characteristics was 3.24 on the five Likert scale. The satisfaction of each item was 4.14 in role clarity, 3.26 in communication participating rate, 3.10 in work variety, 3.06 in autonomy, and 2.64 in workload. The overall satisfaction on organizational culture was 3.00. Particularly, the satisfaction on collaboration was 3.83, co-worker's support. 3.73, identity, 3.62, education/training opportunity, 3.12, pay, 2.62, welfare, 2.35, promotion, 2.34, and organizational conflict, 2.00. The level of satisfaction on personal characteristics was 3.00. In the satisfaction of each item, the score of disposition was 3.83, contribution to the hospital, 3.75, pride as a member of hospital, 3.70, and attitude on job performance, 3.68. The correlation between satisfaction and other variables was statistically significant with the exception of work variety. The satisfaction related significantly to loyalty index(r=.486, p=.000), autonomy(r=.415, p=.000), pride as a member of hospital(r=.411, p=.000), supervisor support(r=.364, p=.000). Conclusions: The results showed developing organizational strategy to promote job satisfaction can decrease the turnover rate and increase loyalty to the organization. It will contribute to enhance productivity in hospital.

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2-way 접근제어를 통한 헬스케어 서비스 환자의 의료 정보 관리 기법 (Medical Information Management Scheme of Healthcare Service Patient through 2-way Access Control)

  • 정윤수
    • 디지털융복합연구
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    • 제14권7호
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    • pp.185-191
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    • 2016
  • 최근 의료 서비스는 IT 기술의 발달과 함께 다양한 서비스를 제공하고 있다. 그러나, 의료 정보가 유 무선을 통해 송 수신될 때 제3자가 악용할 수 있는 문제점이 존재한다. 본 논문에서는 환자의 동의없이 제3자가 환자의 의료정보를 불법적으로 이용할 수 없도록 그룹 인덱스 정보를 이용한 환자 의료 정보 관리 기법을 제안한다. 제안 기법은 의료진이 계층적으로 환자의료 정보에 접근할 수 있도록 접근 레벨을 그룹으로 관리할 수 있도록 각 계층에 인덱스 정보를 생성하여 접근 정보와 함께 사용한다. 제안 기법은 의료진이 환자 질병 분석 및 처방에 소요되는 시간을 최소화하여 환자의 의료 만족도를 높이는데 목적이 있다. 또한, 제안 기법은 환자의료정보의 접근 권한에 따른 의료진의 업무부담을 최소화하여 업무 효율성을 향상시키는데 또 다른 목적이 있다.

질적 간호제공을 위한 간호단위 시범 운영 효과에 관한 임상적 연구 (A Clinical Study for Promoting Quality Nusing Care in a University Hospital)

  • 이애주;김선한;성영희;유순애;권인각;정연이;남혜경;권은정
    • 대한간호
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    • 제32권5호
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    • pp.66-77
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    • 1994
  • The purpose of this study was to develop a new nursing unit which can meet changing health care needs, enhance patients' satisfaction and nurses' job satisfaction, and finally guarantee quality nursing care with present manpower. For this, one medical unit was selected as a unit for quality care. And one medical unit which is similar in staffing and patients' characteristics was selected as a control unit. To assess present problems and identify the remedies to the problems a hospital-wide survey and a workshop were performed. According to the survey results, educational programs and improvement of the facilities and equipment supply system, managereal support for interdepartmental cooperation and intensification of bed-side nursing care were adopted as main principles for operating model unit, This model unit was operated for 3 months from Sep. 1, 1992 to Nov. 30, 1992. To evaluate the effectiveness of the model unit, derect/indirect nursing care hours, patients' satisfaction to nursing care, nurses' job satisfaction, and quality care index were measured. Direct/indirect nursing care hours were compared with that of the control unit, and patients' and nurses' satisfaction and quality care index were measured before and after operating model unit and compared with each other. The results of the study were as follows; 1. In the model unit mean direct nursing care hours per cach shift was 146.88 minutes and indirect nursing care hours was 354.72 minutes. The ratio of the direct nursing care hour to indirect nursing hour was 29.6 ; 70.4 and that of the control unit was 26.9 : 73.1. Direct nursing care hour in model unit was longer than that of the control unit. But, the difference was not significant. In subcategories of direct nursing care, the time spent in mobility and exercise, conservation of body temperature, hygiene, and communication and health education were longer than that of the con" trol unit. 2. Indirect nursing care hour in model unit was shorter than that of the control unit. But, the difference was not significant. In subcategories of indirect nursing care, the time spent in drug management and ward arrangement was shorter than that of the control unit. 3. Patients' satisfaction to nursing care was increased significantly after operating the model unit (T=-3.48, P=-0.002) and satisfaction to subcategories of physical comfort measure, psychological cate, and unit management components were significantly higher than before. 4. In the model unit, nurses' total job satisfaction was increased significantly after operating the model unit(Z=2.1004, P=.0357) and satisfaction to subcategory of satisfaction to administration was significantly higher than before (Z=-2.0732, P=.0382). 5. After operating the model unit, quality care index was increased from 89 to 93. With this results, it can be summarized that all the measures tried for quality care, such as educational programs, managereal support for interdepartmental cooperation, and improvement of the equipment and facility provision resulted in partial increase in direct nursing care hours, nurses satisfaction to their job and patients' satisfaction to nursing care. In can be postulated that managereal support and motivation without proper staff supplementation is not enough for increasing direct nursing care hours. And for the enhancement of the level in clinical nursing, and staff supplement must be considered sincerely and the measures for reducing indirect nursing care hours, such as computerization of nursing care activities, improvement of facilities and equipment and facilities supply system, must be instituted in addition.

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비대면 환자 간호시스템 적용을 위한 융합기술의 원격 수액모니터링 장치 사용성평가 지표 개발 및 결과 분석 (Development of usability evaluation index of convergence technology remote fluid monitoring device for non-face-to-face patient nursing system application and analysis of results)

  • 김선칠
    • 한국융합학회논문지
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    • 제13권4호
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    • pp.137-145
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    • 2022
  • 비대면 의료시스템의 확대로 간호사의 업무 경감 및 효율성을 높이기 위해서 도입되는 원격수액모니터링 장치의 사용성평가를 수행하였다. 원격 수액 모니터링은 수액 측정시술과 분석, 오차 교정기술, 전송기술 등 다양한 기술이 융복합되어 있다. 사용자가 사용하는 범위와 얻고자 하는 정보, 조절 장치 등 사용범위가 넓으며 제품을 평가하는 요소도 다양하다. 따라서 평가를 통해 제품을 개선하는데 어려움이 있다. 본 연구에서는 원격수액모니터링 시스템장치를 제품의 안정성, 조작성, 만족도의 3개 영역에서 20개의 사용성평가를 실시하여 상용화를 위한 제품개선에 도움을 주고자 정량적인 지표를 개발하였다. 적외선 방식과 로드셀 방식의 수액모니터링 장치를 통해 수행하였으며, 안정성에서는 장치의 폴대고정 등 설치작업에 대해 차이가 있었으며, 조작성과 정확성에 대해서는 높은 만족도를 나타내었다. 제품의 만족도에서는 로드셀 장치의 만족도가 대체로 높게 나타났다.

대학병원 응급실 내 1급 응급구조사의 업무와 직무만족도 (The Work and Job Satisfaction of Paramedics in the Emergency Room of University Hospitals)

  • 이옥희
    • 한국응급구조학회지
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    • 제15권1호
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    • pp.47-63
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    • 2011
  • Purpose : This research is to examine the work and job satisfaction of paramedics in the emergency room of university hospitals. This research is done to provide basic data needed for establishing work realms of paramedics in hospitals and to enhance their degree of satisfaction. Methods : Research questionnaire survey was conducted on 141 paramedics working in the emergency room of 32 university hospitals from August 24, 2010 to September 30, 2010 through direct visits and telephone interviews or email to explain the purpose of this research and assurance of confidentiality of responses on the questionnaires. As the tool for the degree of job satisfaction, 'The Index of Work Satisfaction' developed by Slavitt, et al(1978) and revised and supplemented by Soon-shim Kim and Hye-ran Kwon(2002) was used. The collected data were analyzed by evaluating frequency, percentage, mean, standard deviation, t-test and ANOVA, Cronbach's $\alpha$ by using SPSS WIN 18.0 program. Results : 1. Investigating the work and role of paramedics in the emergency room of university hospitals, electrocardiogram(EKG) was found to be highest with $\alpha$ was widely used with the rate of patient evaluation and test area. In the medical treatment for patients area, cardiopulmonary resuscitation(CPR) with 95%(134 persons) and ventilation assistance through ambu bagging(BVM) with 95%(134 persons) were found to be high. $\alpha$ were performed. In the role within the hospital and other areas, a member of CPR team in the hospital accounted for 78%(110 persons). 2. In the measurements of the job satisfaction of paramedics working at university hospitals, the total mean score was 2.91. The mean score in each question area indicated: section on job 3.48, autonomy 3.05, interaction 3.01, organizational demand 2.85, working conditions 2.67, salaries 2.40. This result obviously demonstrates the work of paramedics itself was most satisfied but the salaries were most dissatisfied. 3. In the measurements of the job satisfaction of paramedics working at university hospitals, job satisfaction based on the general characteristics showed significant difference in age (F=6.547, p=.002), gender (F=4.436, p=.000) marital status (F=-3.270, p= .001), religion (F=2.041, p= .043), motive for application (F=3.603, p= .015), and salary (F=6.658, p= .000). 대학병원 응급실 내 1급 응급구조사의 업무와 직무만족도 The Journal of the Korean Society of Emergency Medical Technology Vol. 15 (1) 63 4. In the measurements of the job satisfaction of paramedics working at university hospitals, job satisfaction based on the working environmental characteristics showed significant difference in total number of paramedics (F=3.779, p= .012), form of employment (F=5.601, p= .001), existence or non-existence of intention to change jobs (F=-4.037, p= .000). Conclusion : The work of paramedics in the emergency room of university hospitals consists of lots of treatment processes after specialized diagnosis and performance of professionally subdivided works. However, current legislation does not reflect such circumstances to which paramedics are exposed; thus, it should be considered for further revision and modification. The degree of job satisfaction of paramedics in the emergency room of university hospitals was high but low in salaries and working conditions were the weak points. The measures to enhance their degree of job satisfaction should be taken though improvement of labor conditions such as consideration of the rate of increase in salaries, compensation for overtime work, providing rest areas, improvement of current employment system, and conversion of temporary employees into regular employees.

Influence of Shiftwork on Greek Nursing Personnel

  • Korompeli, Anna;Muurlink, Olav;Tzavara, Chara;Velonakis, Emmanouel;Lemonidou, Chrysoula;Sourtzi, Panayota
    • Safety and Health at Work
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    • 제5권2호
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    • pp.73-79
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    • 2014
  • Background: The aim of this study was to investigate the burden experienced by nursing personnel working irregular shifts in Greece and to conduct the first test of a Greek version of the Standard Shiftwork Index (SSI). Methods: A cross-sectional survey was carried out. The SSI was completed by 365 nurses and nursing assistants working shifts, including nights. Results: Female nursing personnel and those suffering from a chronic disease were most affected by working rotating shifts as they had elevated scores on the majority of the SSI scales, such as sleep, chronic fatigue, digestive and cardiovascular problems, general health questionnaire, cognitive and somatic anxiety, shift time satisfaction, engagement and disengagement strategies, languidity, flexibility, and neurotisicm. Nurses with longer working experience and those with family responsibilities also scored higher on some of the SSI scales, such as the sleep, shift time satisfaction, social and domestic disruption, disengagement strategies, morningness, and languidity scales. Conclusion: Shiftwork affects female nurses, those with chronic disease, older age, and domestic responsibilities more severely. Therefore management should take these factors into account when designing work schedules to alleviate the burden caused by shiftwork.

추나치료와 감압치료를 병행한 요추 추간판 탈출증 환자 7례에 대한 임상보고 (Case Report of 7 Herniated Lumbar Disc Patients Treated by Decompression Therapy and Chuna Treatment)

  • 김에스더;전규상;송용선
    • 척추신경추나의학회지
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    • 제5권2호
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    • pp.95-102
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    • 2010
  • Objectives: This study aims to investigate the sense of improvement and satisfaction from 7 cases of herniated lumbar disc patients which was treated with spine decompression&chuna. Methods: Each patient has been treated with spine decompression and chuna treatment. The degree of improvement has been evaluated by VAS(Visual Analogue Scale) and ODI(Oswestry Disability Index) score starting from the day of admission, after 1week, and 2weeks. Results and Conclusions: Through the result, spine decompression and chuna treatment proved to have valid effect for Herniated Lumbar Disc. and there needs more clinical studies into synergy between spine decompression and Chuna treatment.

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Awareness and satisfaction of therapeutic goals on functional status in persons with hemiparetic stroke

  • Ahn, Si-Nae;Lee, Jeong-Weon;Hwang, Sujin
    • Physical Therapy Rehabilitation Science
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    • 제7권1호
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    • pp.1-5
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    • 2018
  • Objective: Setting therapeutic goals assist to identify patient priorities and predict problem that may arise in performing daily and functional activities. Goal setting is associated with improved rehabilitation outcomes in individuals with hemiparetic stroke. This study was conducted to assess the effects of having awareness and satisfaction of goals on the functional status of individuals with hemiparetic stroke. Design: Cross-sectional study. Methods: Eighty-one people who had been diagnosed with stroke participated in this study. The study was conducted through a face-to-face surveys to identify participants' awareness and satisfaction of goals and standard assessment tools were used to evaluate patients' functional status. This study measured functional status through three clinical measures including the manual function test (MFT), Berg Balance scale (BBS), and modified Barthel index (MBI). Results: In participants with hemiparetic stroke, the MBI, BBS, and MFT scores were significantly higher in the participants who were aware of the therapeutic goal than in those who were unaware (p<0.05). The MBI, BBS, and MFT scores were not significant between the participants who were satisfied with the goal and those who were unsatisfied. Conclusions: This study suggests that having awareness in therapeutic goal-setting could lead to improvement of functional status in those with hemiparetic stroke. This study highlights how goal-setting can have a positive effect on persons with hemiparetic stroke.

Changes in Disc Height as a Prognostic Factor in Patients Undergoing Microscopic Discectomy

  • Myeonggeon Kweon;Koang-Hum Bak;Hyeong-Joong Yi;Kyu-Sun Choi;Myung-Hoon Han;Min-Kyun Na;Hyoung-Joon Chun
    • Journal of Korean Neurosurgical Society
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    • 제67권2호
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    • pp.209-216
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    • 2024
  • Objective : Some patients with disc herniation who underwent discectomy complain of back pain after surgery and are unsatisfied with the surgical results. This study aimed to evaluate the relationship between preoperative disc height (DH), postoperative DH, and pain score 12 months after surgery in patients who underwent microdiscectomy for herniated lumbar disc. Methods : This study enrolled patients who underwent microdiscectomy at a medical center between January 2012 and December 2020. Patients with X-ray or computed tomography and pain score assessment (visual analog scale score) prior to surgery, immediately post-op, and at 1, 6, and 12 months after surgery were included. The DH index was defined as DH/overlying vertebral width. The DH ratio was defined as the postoperative DH/preoperative DH. Simple linear regression and multivariate linear regression analyses were applied to assess the correlation between DHs and leg pain scores 12 months after surgery. Results : A total of 118 patients who underwent microdiscectomy were included. DH decreased up to 12 months after surgery. The DH ratio at 1, 6, and 12 months after discectomy showed a significant positive correlation with the pain scores at 12 months after discectomy (1 month : p=0.045, B=0.52; 6 months : p=0.008, B=0.78; 12 months : p=0.005, B=0.69). Multivariate linear regression analysis revealed that the level of surgery, sex, age, and body mass index had no significant relationship with back pain scores after 12 months. Conclusion : In patients who underwent microdiscectomy, the DH ratios at 1, 6, and 12 months after surgery were prognostic factors for back pain scores at 12 months after surgery. Aggressive discectomy is recommended for lower postoperative DH ratios and Visual analog scale scores, leading to improved patient satisfaction.

시설입소 노인환자 부양가족의 만족도 영향요인 (Factors related to Family Caregiver Satisfaction with Elderly in Nursing Facilities)

  • 김영애;김순애;이주영;황문숙;윤희상
    • 한국노년학
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    • 제29권2호
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    • pp.395-405
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    • 2009
  • 본 연구는 노인요양시설에 입소한 노인 환자들의 부양가족을 대상으로 만족도, 가족지지, 성과지표의 관계를 파악하고, 만족도에 영향을 미치는 요인을 파악하는 것이다. 본 연구의 대상은 서울, 경기지역에 위치한 노인요양 시설 5개소에 입소한 노인환자의 부양가족 126명을 대상으로 하였으며 만족도, 가족지지, 성과지표 측정도구로 자료수집 하였다. 만족도는 가족지지와 성과지표와 유의한 순상관 관계가 있었으며(r=.250, p=.008; r=.356, p=.000), 관련변인들의 만족도에 대한 설명력은 23%였고, 만족도에 유의한 영향을 미치는 요인으로는 경제수준, 가족지지, 성과지표로 나타났다. 본 연구결과는 노인요양시설에 입소한 노인환자 및 부양가족의 만족도 향상 향상시키는데 필요한 기초자료로 활용될 수 있을 것이다. 사회복지 정책적 함의 및 향후 연구 방향을 제안하고 있다.