• Title/Summary/Keyword: Medical Access

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The Relationship of National University Hospital Inpatient's Perceived Quality, Satisfaction, and Customer Loyalty (국립대학병원 입원환자가 느끼는 의료서비스 질, 만족도, 고객 충성 도간의 관련성 분석)

  • Park, Jae-San
    • Korea Journal of Hospital Management
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    • v.9 no.4
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    • pp.45-69
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    • 2004
  • The purpose of this study is to identify the nature of the inpatient service quality of national university hospital, and based on that, to examine the relationship of hospital inpatient's perceived quality, overall satisfaction, customer loyalty(intention of revisiting, intention of oral transmitting). To carry out these objectives, first we analyzed the dimensions of inpatient care service quality using SERVQUAL scale. The SERVQUAL scale is based on the gap theory, that is, the difference of patients' expectations and the actually received medical care service in hospital. On the basis of this theory, we measured the inpatient's perceived service quality, overall patient satisfaction and customer loyalty. Data were collected by self-administered questionnaires at a 809 bed national university hospital. These questionnaires measuring the service quality were distributed to 400 inpatients. The data samples are 347 cases in final. The response rate was 86.8%. Firstly, to categorize inpatient service quality in hospital, the factor analysis was performed on 48 items. The reliability and validity of these items was evaluated. Finally to explore the relationship of service quality, overall satisfaction, and customer loyalty, the multiple regression and logistic regression analysis are used. This study shows firstly, the dimension of inpatient service quality was categorized into 7 dimensions, that is, kindness, medical service, nurse caring, environment, facilities, appropriateness and access. Secondly, the reliability and validity of inpatient service quality items was satisfied. Thirdly, as a result of multiple regression analysis, the effect of inpatient's perceived service quality, especially, nurse caring(P<0.01), environment (P<0.01), facilities, appropriateness and access variables(P<0.05), on overall satisfaction was statistically significant. Lastly, in case of the effect on customer loyalty as a intension of oral transmitting, medical service(P<0.05), environment(P<0.01) and overall satisfaction(P<0.01) are statistically significant. Also, in case of intension of revisiting, medical service, environment, access, and overall satisfaction variables are significant factors. In conclusion, to maintain the satisfaction and customer loyalty on national university hospitals, the efforts to improve the inpatient service quality, especially, environment, medical service, and access factors might be needed.

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A study of access control using fingerprint recognition for Electronic Medical Record System (지문인식 기반을 이용한 전자의무기록 시스템 접근제어에 관한 연구)

  • Baek, Jong Hyun;Lee, Yong Joon;Youm, Heung Youl;Oh, Hae Seok
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.3
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    • pp.127-133
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    • 2009
  • The pre-existing medical treatment was done in person between doctors and patients. EMR (Electronic Medical Record) System computerizing medical history of patients has been proceed and has raised concerns in terms of violation of human right for private information. Which integrates "Identification information" containing patients' personal details as well as "Medical records" such as the medical history of patients and computerizes all the records processed in hospital. Therefore, all medical information should be protected from misuse and abuse since it is very important for every patient. Particularly the right to privacy of medical record for each patient should be surely secured. Medical record means what doctors put down during the medical examination of patients. In this paper, we applies fingerprint identification to EMR system login to raise the quality of personal identification when user access to EMR System. The system implemented in this paper consists of embedded module to carry out fingerprint identification, web server and web site. Existing carries out it in client. And the confidence of hospital service is improved because login is forbidden without fingerprint identification success.

Reverse Chevron Transmalleolar Osteotomy for Exposure of the Medial Talar Dome Lesions - Operative Technique - (역 갈매기형 내과 절골술을 이용한 거골 원개 내측 병변에의 접근 -수술 방법-)

  • Cho, Seong-Beom;Lee, Keun-Bae;Choi, Jin;Kim, Byeong-Soo;Choi, Min-Sun
    • Journal of Korean Foot and Ankle Society
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    • v.10 no.2
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    • pp.255-258
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    • 2006
  • For the adequate intraarticular exposure in medial talar dome lesions, medial malleolar osteotomy is necessary in some cases. Many operative techniques including transverse, oblique, inverted V-shape, crescentic and step-cut osteotomies of the medial malleolus have been described previously. But their techniques have several problems such as nonunion, rotation and limited access to lesions. So we introduce the new reverse chevron medial malleolar osteotomy which provides excellent access to lesions, good stability and a broad cancellous surface for rapid healing.

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The Implementation of a PC GUI for a Multimedia Tele-Medical System based on ATM / B-ISDN (ATM/B-ISDN 통신망 기반의 멀티미디어 원격의료 정보시스템을 위한 PC용 GUI 구현)

  • 정연기;김영탁
    • Journal of Korea Multimedia Society
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    • v.1 no.1
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    • pp.45-55
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    • 1998
  • In the tele-medical system, the broadband network for multimedia telecommunication and the multimedia terminal equipment for the remote access of the tele-medical information are essential. Especially, the tele-medical terminal equipment should provide the multimedia GUI environment in order to support the similar medical process by the tele-medical system. In this paper, we present a multimedia GUI (Graphic User Interface) for a Multimedia Tele-Medical System (TeleMedi_GUI) based on ATM/B-ISDN. In the tele-medical system, one workstation is used for the multimedia data server that is supporting multiple client terminals that are connected by the ATM network. The client terminals are based on Multimedia Personal Computers, and provide the remote access environment of the tele-medical database. We also developed the remote access protocols among the clients and the server to access multimedia medical information of the multimedia server. With using the TeleMedi_GUI, the doctors can examine and treat patients efficiently, using image data like X-ray/CT and voice data such as the S-ray diagnosis. The result of this paper can be applied to the following areas: 1) the implementation of the advanced medical service system interconnecting the small-scale health center and general hospitals, 2) the development of a fully computerized medical information system within the hospital.

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Cryptanalysis of an 'Efficient-Strong Authentiction Protocol (E-SAP) for Healthcare Applications Using Wireless Medical Sensor Networks'

  • Khan, Muhammad Khurram;Kumari, Saru;Singh, Pitam
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.7 no.5
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    • pp.967-979
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    • 2013
  • Now a day, Wireless Sensor Networks (WSNs) are being widely used in different areas one of which is healthcare services. A wireless medical sensor network senses patient's vital physiological signs through medical sensor-nodes deployed on patient's body area; and transmits these signals to devices of registered medical professionals. These sensor-nodes have low computational power and limited storage capacity. Moreover, the wireless nature of technology attracts malicious minds. Thus, proper user authentication is a prime concern before granting access to patient's sensitive and private data. Recently, P. Kumar et al. claimed to propose a strong authentication protocol for healthcare using Wireless Medical Sensor Networks (WMSN). However, we find that P. Kumar et al.'s scheme is flawed with a number of security pitfalls. Information stored inside smart card, if extracted, is enough to deceive a valid user. Adversary can not only access patient's physiological data on behalf of a valid user without knowing actual password, can also send fake/irrelevant information about patient by playing role of medical sensor-node. Besides, adversary can guess a user's password and is able to compute the session key shared between user and medical sensor-nodes. Thus, the scheme looses message confidentiality. Additionally, the scheme fails to resist insider attack and lacks user anonymity.

A Study of System Design for public using to Korea Medical Journal Information (한국의 의학학술잡지 공동이용을 위한 시스템 설계에 관한 연구)

  • 송준용
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.11 no.1
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    • pp.45-66
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    • 2000
  • Most of Korean Medical researcher is using MEDLINE which is made by National Library of Medicine in U.S. However we have not such total database of medical information. And so, we have designed medical literature article system, serial union cataloging system and interlibrary loan system as library total system. All Korean Medical Association member input bibliographic data and holding data. Medical researcher can access medical literature article system at www and then access holding data and they can use interlibrary loan system in online. The object of this total system is that medical researcher as well as medical librarian can easily retrive medical literature and gain original article.

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Emergency Message Transmission Protocol using CSMA/TDMA in Medical Body Area Networks(MBANs) (Medical Body Area Networks(MBAN)에서 CSMA/TDMA를 이용한 긴급 메시지 전송 프로토콜)

  • Kim, Kyung-Jun
    • Journal of Advanced Navigation Technology
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    • v.13 no.2
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    • pp.224-230
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    • 2009
  • In the latest date, medical body area networks (MBANs) are emerging as a new technology for diagnosis the human body. MBANs in the health care fields are based on short-range and low-power (e.g. ubiquitous computing) among small-sized devices, and have been used by means of medical services. In this paper, we proposed an emergency message transmission protocol using carrier sense multiple access/time division multiple access in MBANs. This scheme focuses on dependability and power-efficiency. In order to increase the reliability of the transmission, this scheme modified a MCTA slot of IEEE 802.15.3 standard to a SR-MCTA slot. SR-MCTA slot is assigned by MBAN coordinator according to requesting terminal nodes. The method, having the priority of transmission, occurs a collision packet randomly. Results from this proposed solution revel that reservation-based TDMA medical body area network(MBAN) protocol for transmitting emergency message was improved in terms of transmission delay.

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Circulation remodeling after flow diversion of an anterior communicating artery aneurysm: A case report

  • James Withers;Robert W. Regenhardt;Adam A. Dmytriw;Justin E. Vranic;Rudolph Marciano;James D. Rabinov
    • Journal of Cerebrovascular and Endovascular Neurosurgery
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    • v.25 no.3
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    • pp.311-315
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    • 2023
  • Anterior communicating artery aneurysms are the most common intracranial aneurysm and have a high risk of rupture which can lead to morbidity and mortality. Traditionally, intracranial aneurysms were treated by clipping with neurosurgical access. However, certain patients may prefer less invasive approaches or not represent open surgical candidates. Flow diverters, including flow-redirection endoluminal devices (FRED), are new-generation stents that are placed endovascularly by transfemoral or transradial access. Recent studies have demonstrated that FRED is both safe and effective, with complete occlusion of aneurysms in over 90% of patients. This case highlights an interesting phenomenon of post-flow diversion circulatory remodeling, where flow diverter treatment can alter the circle of Willis anatomy and physiology.

A Study on the Implementation of Wireless LAN MAC(medium access control) Layer for a Medical Information Transmission (의료 정보(심전도 데이터) 전송을 위한 무선 LAN MAC 계층 구현에 관한 연구)

  • 류점수;고성일;김영길
    • Journal of the Korean Institute of Telematics and Electronics S
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    • v.34S no.12
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    • pp.50-59
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    • 1997
  • A wireless LAN medical information transmission system is useful for patients who need mobility in a local area environment. This paper proposes a method using WLAN(wireless local area network) and implements a stand-alone system with MAC(meidum access control) layer protocol referenced IEEE 802.11 draft standard. The system consists of a 8bit-microprocessor which handles media access control protocol and a WL100(GEC Plessey) chip which takes care of phsical layer specific routines and uses a RF module DE6003(GEC Plessey). The major features of the implemented system are the CSMA/CA protocol used a consecutive DATA-ACK trasmission method which yields more effective bandwidth allocation for asyncronous traffic transmission and the modified PCF protocol for time-bounded traffic transmission, which operates in ad-hoc network topology apart from IEEE 802.11 draft standard confirm PCF mode operate in infrastruture topology.

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Convergence study on the intravenous access of paramedics in ambulances (구급차 내에서 수행한 구급대원의 정맥로 확보에 관한 융합연구)

  • Kim, Jin-Hyeon;Shim, Gyu-Sik
    • Journal of the Korea Convergence Society
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    • v.8 no.11
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    • pp.177-182
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    • 2017
  • The purpose of the study is to investigate the intravenous access of paramedics in ambulance. The study consisted of confidence change in pre and post intravenous access by driving condition and speed of the vehicle. The research subjects were 30 119 paramedics (20 level 1 emergency medical technicians, 10 nurses), and 6 ambulance driving conditions were established in order to measure the number of attempts at intravenous access. The data was collected for 9 days from May 18 through May 27, 2017. The results show no disparities in number of attempts in terms of stop conditions and flat section driving conditions(p=.161) although there were significant disparities in unpaved road(p=.003), speed bump(p=.005), curve(p=.022), and slope(p=.003) section driving conditions. Confidence appeared to significantly rise(p=.000) after the experiment. In conclusion, it is recommended that swift intravenous access inside an ambulance while driving is attempted when the vehicle has come to a stop or a flat section and paramedics should maintain their confidence in intravenous access through continued training.