• 제목/요약/키워드: Management priority

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대학 교육서비스 만족도 향상을 위한 품질차원 및 개선우선순위 도출 (A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction)

  • 장영순;정다정;김도년
    • 품질경영학회지
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    • 제45권1호
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    • pp.11-24
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    • 2017
  • Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

항만물류 전문인력 양성을 위한 중등교육과정의 우선순위 도출 (Identifying Priority of Subjects for Training Port Logistics Professionals in Secondary Education)

  • 이창훈;강다연;장명희
    • 한국항해항만학회지
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    • 제35권10호
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    • pp.837-846
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    • 2011
  • 항만물류 전문인력을 양성하기 위한 교육은 항만물류분야의 영역과 그 범위가 매우 광범위하여 국가와 기업이 요구하는 능력을 갖춘 인력을 양성하기란 현실적으로 한계를 보이고 있다. 본 연구는 항만물류 전문인력 양성을 위한 중등교육에 필요한 중요 교과목을 도출하기 위해서 인력 수요 및 공급에 대한 현황 및 예측치를 살펴보고, 국내의 선행연구를 바탕으로 평가모형을 구축하여 교과목의 우선순위를 제시함으로써 의사결정의 판단근거를 제공하는데 목적이 있다.

Priority Scheduling for a Flexible Job Shop with a Reconfigurable Manufacturing Cell

  • Doh, Hyoung-Ho;Yu, Jae-Min;Kwon, Yong-Ju;Lee, Dong-Ho;Suh, Min-Suk
    • Industrial Engineering and Management Systems
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    • 제15권1호
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    • pp.11-18
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    • 2016
  • This paper considers a scheduling problem in a flexible job shop with a reconfigurable manufacturing cell. The flexible job shop has both operation and routing flexibilities, which can be represented in the form of a multiple process plan, i.e. each part can be processed through alternative operations, each of which can be processed on alternative machines. The scheduling problem has three decision variables: (a) selecting operation/machine pairs for each part; (b) sequencing of parts to be fed into the reconfigurable manufacturing cell; and (c) sequencing of the parts assigned to each machine. Due to the reconfigurable manufacturing cell's ability of adjusting the capacity, functionality and flexibility to the desired levels, the priority scheduling approach is proposed in which the three decisions are made at the same time by combining operation/machine selection rules, input sequencing rules and part sequencing rules. To show the performances of various rule combinations, simulation experiments were done on various instances generated randomly using the experiences of the manufacturing experts, and the results are reported for the objectives of minimizing makespan, mean flow time and mean tardiness, respectively.

시스템적 접근에 의한 자동화컨테이너터미널 개발 과제 도출 (Finding Subjects for Automated Container Terminal Development by Systems Approach)

  • 박창호;노홍승;정의균
    • 한국항만학회지
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    • 제12권2호
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    • pp.243-250
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    • 1998
  • This study is to find subjects for the Automated Container Terminal(ACT) development and container terminal system. Also we analyze the present condition of the container terminal system in Pusan port and its automation level by systems approach. And this paper aims at evaluating on the priority of R&D investment until the beginning of the second stage of New Pusan Port Project(2006). In this process we have considered 8 evaluation indexes(cost, labor, area, time, volume, reliability. safety, convenience) to analyze 6 subsystems. The priority of R&D until target year by sub-systems is as follow: 1. Cargo Handing System, 2. Transfer System, 3. Port Entry System, 4. Storage System (Distribution & Manufacturing System included), 5.Inland Transport System, 6.Port Management & Information System.

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특정수질유해물질 구리(Cu)의 수계에서의 현황 및 관리방향 (Status of the Copper as a Priority Water Pollutant and Management in Korea)

  • 김영철
    • 한국물환경학회지
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    • 제23권4호
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    • pp.440-447
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    • 2007
  • This paper is dealing with recent hot issues related with copper toxicity and its criteria, which was caused by a new government policy relocating some industries discharging priority-water quality pollutants from the watershed of Han River to other regions. Author is not interested in arguments between two sides of anti- and pro-policy but would like to go over status of copper pollution and its management and regulatory policy in Korea. From the data of published Research Journals and Reports, it can be concluded that copper is very common metal not only in the effluent from publically owned wastewater treatment plants, but also as a non-point source pollutant in the rainfall runoff. In addition, there have been very few studies personal interests, not by National Fund Basis. In order to enforce a new regulation, national-wide macro and micro-mass balance work of heavy metals should be performed in advance. In particular, background concentration and measurement errors have to be clearly defined before a new standard or criteria is established. The new standard has to be acceptable in terms of the best available technology and cost.

Identifying, Measuring, and Ranking Social Determinants of Health for Health Promotion Interventions Targeting Informal Settlement Residents

  • Farhad Nosrati Nejad;Mohammad Reza Ghamari;Seyed Hossein Mohaqeqi Kamal;Seyed Saeed Tabatabaee
    • Journal of Preventive Medicine and Public Health
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    • 제56권4호
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    • pp.327-337
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    • 2023
  • Objectives: Considering the importance of social determinants of health (SDHs) in promoting the health of residents of informal settlements and their diversity, abundance, and breadth, this study aimed to identify, measure, and rank SDHs for health promotion interventions targeting informal settlement residents in a metropolitan area in Iran. Methods: Using a hybrid method, this study was conducted in 3 phases from 2019 to 2020. SDHs were identified by reviewing studies and using the Delphi method. To examine the SDHs among informal settlement residents, a cross-sectional analysis was conducted using researcher-made questionnaires. Multilayer perceptron analysis using an artificial neural network was used to rank the SDHs by priority. Results: Of the 96 determinants identified in the first phase of the study, 43 were examined, and 15 were identified as high-priority SDHs for use in health-promotion interventions for informal settlement residents in the study area. They included individual health literacy, nutrition, occupational factors, housing-related factors, and access to public resources. Conclusions: Since identifying and addressing SDHs could improve health justice and mitigate the poor health status of settlement residents, ranking these determinants by priority using artificial intelligence will enable policymakers to improve the health of settlement residents through interventions targeting the most important SDHs.

중소기업 품질시스템 운영 방안에 관한 연구 (A study on Quality System Management in Small and Medium Enterprises)

  • 박노국
    • 한국산업정보학회논문지
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    • 제10권4호
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    • pp.120-127
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    • 2005
  • 본 논문에서는 현재 강원도 중소기업들이 기업경쟁력을 높이기 위해 실시하고있는 품질경영 방안에 대해 연구하였다. 연구결과 강원도에 위치한 중소기업에서 실시하고있는 활동은 고객 중심의 품질경영과 자동화, 신기술, 공정개선을 위한 활동 및 ISO 9000인증 획득에 많은 관심을 갖고 있으며, 다음으로 5S에 의한 공장합리화${\cdot}$제안제도에도 관심을 두고 있는 것으로 나타났다. 본 연구 대상인 기업은 고객 만족을 위한 제품/서비스를 제공함으로써 경쟁회사보다 시장성 우위를 확보하고, 가격경쟁력을 확보하려 노력하고 있는 것으로 분석되었다.

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개발효용성에 근거한 기술대체모듈의 선정모형 (A Selecting Model for the Technology Modular Alternatives Based on Development Effectiveness)

  • 김기찬;안기현;강일중;권철신
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2007년도 추계학술대회 및 정기총회
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    • pp.152-155
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    • 2007
  • The object of this research is to evaluate the priority of R&B project alternatives which were already screened by both feasibility and suitability of technological performance. This research is a selection model for R&D project alternatives after setting phase. And it is designed by CHP model which include individual and mutual weights. This model have 5 steps. (1) Setting Technology-Modules derived on the setting phase (2) Presenting the evaluation standards divided with 'M-Field' and 'T-Field' (3) Assessing the evaluation standard and technology modules (4) Obtaining and integrating the individually and mutually effective weights (5) Selecting the technology modules based on the priority of order by CHP. Through these steps, this model can suggest the evaluation way from specific technology levels to project level. And it can be guaranteed to perform the selected module set.

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FMEA를 활용한 중점안전관리 항목 도출방안 (Construction Safety Management Using FMEA Technique for Selecting Priority order)

  • 유정호;송지원;김창덕
    • 한국건설관리학회논문집
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    • 제9권6호
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    • pp.185-193
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    • 2008
  • 건설재해는 반복재해가 빈번하게 일어나고 재해 발생 시 대부분이 중대재해이므로 안전관리에 더욱더 철저해야만 한다. 하지만 우리나라 건설 산업에서 안전관리 시스템은 관리기법이나 사고예방을 위한 구체적이고 기술적인 수단은 빈곤하며 단순하고 과학적이지 못하다. 이러한 건설 산업에서 안전관리 부분에서 FMEA를 이용하여 안전관리 중점대상 선정 및 중요도의 수치화를 통하여 안전관리 대상에 대한 관리 체계를 확립하기 위한 과학적이고 체계적인 방안에 대하여 연구하였다.

HomePNA 3.0 비동기 MAC 모드의 Collision Management Protocol 성능 분석 (Performance Evaluation of the HomePNA 3.0 Asynchronous MAC Mode with Collision Management Protocol)

  • 김희천;정민영;이태진
    • 한국통신학회논문지
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    • 제29권7A호
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    • pp.727-734
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    • 2004
  • Collision Management Protocol (CMP)은 매체 접근 제어 (MAC) 방식이 랜덤 접근 (Random Access)인 HomePNA 3.0 비동기 MAC 모드 시스템으로 구성된 네트워크에서 데이터 프레임 전송 시에 발생하는 충돌을 해결하기 위한 프로토콜이다. 이 프로토콜의 특징은 기존 HomePNA 2.0 시스템의 Distributed fair Priority Queueing (DFPQ) 알고리즘이나 802.11 시스템의 Binary Exponential Backoff (BEB) 알고리즘과는 달리 충돌이 발생한 시스템들의 재 전송 순서를 랜덤 확률로서 결정하지 않고, 각 시스템별로 주어진 Collision Signaling Sequence (CSS) 간을 사용하여 순서를 결정한다. 즉, 재 전송 순서를 사전에 정의된 순서로 결정함으로서 평균적인 충돌 횟수를 최소화 할 수 있게 된다. 본 논문에서는 유선 홈 네트워킹 기술인 HomePNA 3.0의 CMP에 대하여 포화(Saturation) 상태에서의 성능을 분석한다.