• Title/Summary/Keyword: Management consulting

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The Development of a Performance Evaluation Tool for Health Promotion Programs of Public Health Center (보건소 건강증진사업 성과평가지표 개발 -금연, 운동, 영양, 절주, 고혈압사업을 중심으로-)

  • 서영준;이동현;손동국;정승원;정애숙;박남수;김주경;이희원;이무식
    • Korean Journal of Health Education and Promotion
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    • v.21 no.2
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    • pp.1-16
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    • 2004
  • The ultimate goal of health promotion programs is to improve the quality of life through promoting community health. Since the performance of health promotion programs are greatly affected by the quality of the planning and implementation process of the programs, the proper quality assessment of the program process is very important. According to existing literature, the tool for assessing the quality of the process and implementation as well as the outcome. However, no assessment tool for the quality of the process of health promotion programs has been developed in Korea. The purpose of the study is to develop a quality assessment tool for the process of health promotion programs being conducted at public health centers in Korea. The quality assessment tool developed in the study consists of the following four domains: strategic planning (14 items), program management (11 items), monitoring and evaluation (13 items), and resources and information (15 items). The strategic planning deals with the function of the planning staff and committees, community data analysis, the feasibility of the program, and the approach methods for attaining the goal of the program. The program management includes items on the qualification and power of the program staff. Monitoring and evaluation deals with the planning and education for monitoring, reporting and communication among program units, and feedback after monitoring. Finally, the resource and information covers the planning and activities for obtaining resources and information, community networking, beneficiaries' response, and consulting activity of the staff.

The Impact of Value Creation and Appropriation Elements on Performance (가치 창조 및 전유 요소가 기업의 성과에 미치는 영향)

  • Kim, Chul-Min;Park, Kwang-Ho
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.4
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    • pp.1-9
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    • 2017
  • Companies must capture value for sustainable growth. Capturing value is a critical task for companies, particularly when operating own businesses and organizations or starting new business. The business strategy of many companies focuses on capturing the maximum value from customers and other stakeholders. Even though a wide range of studies on value creation and appropriation has been conducted in the strategic management field, most of studies are still conceptual and theoretical. Thus more empirical studies are required to suggest future-oriented value strategy. This study reveals the value creation and appropriation elements in the aviation industry of Korea. The purpose of this study is to understand the trend of value creation and appropriation in the industry. In addition, the relationship between the elements and firm's performance are tested. The firm's performance is defined by that past and future point of views. The sample were collected from Korean Air and Asiana Air. The empirical test shows that the elements of value creation-appropriation have significant impact on firm's performance. Further, the element of value appropriation to customer has a positive impact both on firm's past and future performance. Our results show that investors acknowledge a value-based strategy as a sign of stock valuation. The results of this test correspond with the earlier one, showing that maximizing customers value rather than shareholder value does deliver impressive returns. The finding suggest that companies need to change their strategy to efficiently manage performance. With the test results, we propose a value-based strategy to maximize firm's future financial and stock performance.

Design and Application of Two-Stage Performance Measurement System Considering Dynamic Capabilities (동태적 역량을 고려한 2단계 성과측정시스템 설계 및 적용)

  • Kwon, Sun-Man;Han, Chang Hee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.2
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    • pp.65-73
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    • 2018
  • The dynamic capabilities of sensing market signals, creating new opportunities and reconfiguring resources and capabilities to new opportunities in a rapidly changing economic environment determines the competitiveness of the enterprise to create added value and survival. This study conceptualized a two-stage performance measurement framework based on the casual model of resource (input)-process-performance (output). We have developed a 'Process capability index' that reflect the dynamic capabilities factors as a key intermediary product linking resource inputs and performance outputs in enterprise performance measurement. The process capability index consists of four elements : manpower (level of human resource), operation productivity, structure and risk management. The DEA (Data Envelopment Analysis) model was applied to the developed performance indicators to analyze the branch office performance of a telecom company. Process capability efficiency (stage 1) uses resource inputs to reach a certain level of process capabilities. In performance result efficiency (stage 2), the process capabilities are used to generate sales revenues and subscribers. The two-stage DEA model derives intermediate output values that optimize the individual stages simultaneously. Some branch offices in the telecom company have focused on process capability efficiency or some other branch offices focused on performance result efficiency. Positioning map using two-stage efficiency decomposition and benchmarking can help identify the sources of inefficiencies and visualize strategic directions for performance optimization. Applications of two-stage DEA in conjunction with the case study that are meaningfully used in performance measurement areas have been scarce. In particular, this paper has the contribution to present a new performance measurement model considering the organization theory, the dynamic capabilities.

Types of Work-Life Satisfaction among Married Wage Workers: Focusing on Family-Friendly Leave Policies in the Workplace (기혼남녀근로자의 일-생활 만족유형화 연구: 직장내 휴가관련 가족친화제도를 중심으로)

  • Lee, Yu Ri;Lee, Sung Hoon;Park, Eun Jung
    • Journal of Family Resource Management and Policy Review
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    • v.24 no.2
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    • pp.1-21
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    • 2020
  • The purpose of this research was, first, to classify work-life satisfaction among married wage workers aged 20-59 years into several distinct types based on two dimensions of work and life, using data from the 20th(2017) wave of the Korean Labor & Income Panel Study. Second, the study aimed to assess the differences in socio-demographic characteristics (sex, age, educational level, average monthly income), and workplace-related variables (weekly working hours, full-time employment, job stability, business type, family-friendly leave policies) by work-life satisfaction type. Accordingly, four types of work-life satisfaction were identified: work-life satisfaction, work-life dissatisfaction, work satisfaction, and life satisfaction. There was a significant difference in the type of work-life satisfaction among married waged workers based on sex, age, educational level, and average monthly income. Additionally, there was a significant difference in the type of work-life satisfaction for all workplace-related variables, namely, weekly working hours, full-time employment, job stability, business type, and family-friendly leave policies. In particular, proportionally higher values of work-life satisfaction were evident among the workers in companies with family-friendly leave policies such as paid leave, menstrual leave, maternity leave, childcare leave, and family events leave, whereas there was a high rate of work-life dissatisfaction among the workers in companies without family-friendly leave policies.

A Comparative Study on Diversity in MIS Research Between South Korea and China: 1999~2003 (한국-중국간 경영정보학연구의 다양성비교 : 1999년 ~ 2003년)

  • Shin, Ho-Kyun;Kim, Young-Ae
    • The Journal of Information Systems
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    • v.19 no.2
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    • pp.23-36
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    • 2010
  • The focus of this study is to analyze between South Korea and China in terms of diversity in Management Information Systems research. As a result, there is herding phenomenon regarding researches in both of the countries compared to other previous studies. There also seemed to be lack of in-depth study of basic theories and connection to related field of study considering the broad topics of management information, unlike other international journals that pursue diversity in control referencing various methodologies, analysis units and many citations. Therefore, both South Korea and China should stabilize theoretical base of MIS through securing independent field of MIS along with founding the fundamentals by searching in diversified fields, methodologies and analysis units with focused topics. The upshot here is that with respect to diversity in MIS from both countries, to alleviate herding phenomenon, enforcing accuracy of data collection and reducing convenience pursuit should be implemented. Also as criteria to select a topic, different kinds of consulting concepts and taking social issues into consideration that helps tool development and analysis power should be done. Through varied methodologies, tool development and analysis power should be assisted and analysis unit should be shifted to organization unit for Korea and team or individual for China only to augment the accessibility. As a limitation for the paper is that the data used in this analysis is secondary data. In addition, although time period used in both countries were the same, object of analysis had homogeneity in Korean case while Chinese one having heterogeneity from 19 different journals. For the future studies, multicultural comparison or time series analysis and their comparison in deeper approach with regard to object of analysis and methodologies can contribute to further MIS diversity.

An Empirical Study of Employee's Deviant Behavior for Improving Efficiency of Information Security Governance (정보보호 거버넌스 효율성 제고를 위한 조직원의 정보보호 행위에 관한 실증 연구)

  • Kim, Hye Jung;Ahn, Joong Ho
    • The Journal of Society for e-Business Studies
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    • v.18 no.1
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    • pp.147-164
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    • 2013
  • For the continuous information security governance, we have to focus on not just technical aspects like access control and DRM, but informal level management like information security(IS) behavior, culture, and personal value. But there are few informal level studies, while many formal level studies of IS governance or technical means. This study is an empirical test that how IS culture, normal beliefs, personal behavior and value affect employee's deviant behavior. And we define a lack of an awareness of value and importance on IS regulations in organizations as "Information Security Anomie" with the concept of anomie, a viewpoint on social organization.

A Study on Effectiveness of Service Experience of Family Voluntary Service Group -Focused on Health Family Support Center- (가족봉사단의 봉사활동 경험의 효과 연구 -건강가정지원센터를 중심으로-)

  • Park, Kyung-Ae
    • Journal of Family Resource Management and Policy Review
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    • v.15 no.4
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    • pp.79-105
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    • 2011
  • In-depth interview research and qualitative methodology were used to find changes in the experiences of family volunteer activities through the use of the Health Family Support Center. Ultimately, 143 items as sub-concepts, 42 items as sub-categories, and 10 items as subjects were found. I will also suggest alternative basic and primary data. First, using 10 subjects, the following points were evaluated in detail. I looked at what kind of changes in the volunteer activities these subjects experienced after working at the Health Family Support Center, and what the specific underlying reasons were for the changes in their family volunteer experience. These included 'community solidarity', 'family community', 'leisure and culture for the family', 'communication', 'personal relations', 'coping skills', 'growth', 'sympathy', 'positive thinking', 'future plans'. Second, families experienced a feeling of belonging as community members and the family realized the importance of their life, learned communication methods and coping skills. Third, families came to have new opportunities to grow as humans and learned a feeling of sympathy for others. Fourth, families found new paradigms to think positively about their daily life and to establish future plans. We will need more effort to empower family experiences of family volunteer activities that use the Health Family Support Center as well as supporting its staff. The following specific factors were the main mediating factors for using such a facility: family volunteer education, family volunteer service agency consulting, program planning, and managing family volunteers and other services.

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Present Condition of End-of-Life Vehicles & SLF/ASR Recycling in Europe (EU의 ELVs & SLF/ASR 재활용 현황)

  • Baek, Sang-Ho;Jeon, Ho-Seok;Lee, Eun-Seon;Choi, Hee-Kyung;Kim, Jae-Geung
    • Resources Recycling
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    • v.23 no.4
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    • pp.58-68
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    • 2014
  • The statistics showed that about 1 billion automobiles were registered and about 40million ELVs occurred on the world in 2010. So all advanced countries including EU had plan to increase the ELVs recycling rate up to 95% of total by 2015. The Korean government also established a target for raising up to 95% of ELVs recycling rate according to 'Act on the Resource Circulation of Electrical and Electronic Equipment and Vehicles'. Before being satisfied with the requirement of recycling of ELVs however, the problem is issued on the scraps of plastic and non-ferrous metals which are now being abandoned and reclaimed with no adequate reuse. Therefore, as a part of preceding investigation on the present state of ELVs recycling in the world, this preliminary investigation study was carried out focusing on the state of EU's disposal and management regulations of ELVs and SLF/ASR including the world trend of disposal and management regulations of ELVs and SLF/ASR.

Simulation Modeling for Production Scheduling under Make-To-Order Production Environment : Focusing on the Flat Glass Production Environment (주문생산 방식의 생산계획 수립을 위한 시뮬레이션 모델 설계 : 판유리 제조 공정을 중심으로)

  • Choi, Yong-Hee;Hwang, Seung-June
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.1
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    • pp.64-73
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    • 2019
  • The manufacturing companies under Make-To-Order (MTO) production environment face highly variable requirements of the customers. It makes them difficult to establish preemptive production strategy through inventory management and demand forecasting. Therefore, the ability to establish an optimal production schedule that incorporates the various requirements of the customers is emphasized as the key success factor. In this study, we suggest a process of designing the simulation model for establishing production schedule and apply this model to the case of a flat glass processing company. The flat glass manufacturing industry is under MTO production environment. Academic research of flat glass industry is focused on minimizing the waste in the cutting process. In addition, in the practical view, the flat glass manufacturing companies tend to establish the production schedule based on the intuition of production manager and it results in failure of meeting the due date. Based on these findings, the case study aims to present the process of drawing up a production schedule through simulation modeling. The actual data of Korean flat glass processing company were used to make a monthly production schedule. To do this, five scenarios based on dispatching rules are considered and each scenario is evaluated by three key performance indicators for delivery compliance. We used B2MML (Business To Manufacturing Markup Language) schema for integrating manufacturing systems and simulations are carried out by using SIMIO simulation software. The results provide the basis for determining a suitable production schedule from the production manager's perspective.

A Study on a CMS Platform for AR-based Remote Collaboration in a Smart Factory (스마트 팩토리에서의 AR 기반 원격 협업을 위한 CMS 플랫폼에 관한 연구)

  • LIm, Hwang-Yong;Ro, Kwang-Hyun
    • Journal of Digital Convergence
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    • v.16 no.12
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    • pp.327-334
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    • 2018
  • This study proposes a CMS platform for AR-based remote collaboration in a smart factory. The Smart Factory site utilizes various forms of AR technology to save time and money. As the level of smart factory increases, system-oriented tasks such as machinery and equipment are performed in people-oriented work. Therefore, there is a need for a system that allows the operator to immediately repair the machine or equipment in case of a failure, or to get help if necessary. Remote collaborative CMS platform is designed to work in conjunction with DATABASE of ERP, MES / POP, and PLM system built through text, 2D 3D contents and smart factory business, This study is meaningful in that it saves time and cost by sharing information such as management, repair method, manual, etc., and repairing it quickly.