• Title/Summary/Keyword: Management consulting

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Current Status and Analyses of Consumer Injury using the Analytic Hierarchy Program (AHP를 활용한 산업별 소비자위해현황 분석 - 전기전자제품을 중심으로)

  • Kim, Sa-Kil;Byun, Seong-Nam
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.545-553
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    • 2005
  • The purpose of this study is to analyse consumer injury and to find current status of industrial consumer injury in the field of consumer product. Also the subject under analysis is to develop a design guidance for the consumer product safety. we used consulting data of Korea Consumer Protection Board, Korea Product Liability Consulting Center and referred to statistic data of Korea National Statistical Office. Consumer injury data of Korea is insufficient comparing with leading industrialized nations. Therefore, we categorized hazard factors based on current injury data in Korea instead of analysing injury data statistically. And we analyse the hazard factors using the analytic hierarchy process in this study. Through the results, we defined the Consumer Injury Index(CII) to develop a design guidance for the consumer product safety.

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신제품/프로세스의 최적화를 위한 DFSS(Design For Six Sigma)방법론 연구

  • 이강군;이상복
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2004.04a
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    • pp.211-216
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    • 2004
  • 6 Sigma uses DMAIC (Define, Measure, Analyze, Improve, Control) methodology as process of solving problem. Enterprise already propelling successfully 6 sigma such as Motorolla, GE and consulting companies leading 6 sigma also propose DMAIC methodology traditionally But from making 6 sigma activated, enterprises and 6 sigma consulting companies propose 6 sigma methodology matching office indirection part and research and development part. As the forward example, DFSS(Design For Six Sigma) is R&D part application in GE. This study investigates 6 sigma methodology corresponding to Right Process of the kernel factor. Especially for optimum design of the R&D part, revise DFSS definition and general concept organization through DFSS methodology research and analysis.

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e-Transformation Strategy in Distribution Industry : e-Marketplace Implementation Plan (유통산업에서의 e-Transformation 전략: e-Marketplace 구현 방안)

  • Lee Mun-Hee;Kim Joo-Hee;Youm Joonkyoo
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.347-355
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    • 2002
  • 전통기업의 e-Transformation을 위래서 온라인/오프라인 기업들은 새로운 비즈니스 모델 수립을 모색하고 있으며, 정부는 업종별 B2B 전자상거래 사업을 추진하는 등 부단한 노력을 하고 있다. 그러나 이러한 노력에도 불구하고, 세계적으로 B2B Marketplace들의 경영 부진 및 저조한 시장참여도 현상이 매우 심각한 것으로 나타나고 있다. 이에 국내 유통산업의 B2B현황 및 문제점을 살펴보고, 선진국의 유통산업 동향을 고려하여 국내 유통산업의 바람직한 e-Marketplace 구현 방안을 제시하고자 한다. 본 논문에서는 전자상거래 활용 및 대응을 위한 e-Marketplace의 역할 및 의의를 살펴보고, 선진유통업계의 전략적 제휴를 통한 e-Marketplace 구축 사례 분석 및 국내 유통산업 entities의 needs분석을 바탕으로 유통산업에서의 e-Marketplace 구현방안을 수립하였다. 특별히 본 논문에서는 유통산업 전자상거래 ISP에서 검토된 실질적 방안을 제시하는데 중점을 두었다.

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A Study on Safety Management Consulting Service System for Small Domestic Shipping Company (소형선사 안전관리컨설팅 서비스 체계 구축)

  • Lim, Sung-Yong;Kim, Hwa-Young;Kang, Won-Sik
    • Journal of Korea Ship Safrty Technology Authority
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    • s.36
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    • pp.56-70
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    • 2014
  • 선박의 안전 확보를 위해 각종 규제를 만들고 시행하였으나, 규제만으로 안전을 확보하는 것은 이제 한계점에 도달해 있다. 소형선사 안전관리컨설팅은 규제 위주의 정책이 아니라 선사에서 자발적으로 안전관리체제를 수립 및 시행 할 수 있도록 도와주는 제도이며, 본 연구를 통해 소형선사 안전관리컨설팅 서비스 체계를 구축하였다. 안전관리컨설팅 서비스 체계 구축을 통해 영세한 소형선사의 안전관리 역량 향상이 기대 되며, 현장중심의 컨설팅 수행을 통한 안전관리(책임)자 및 해상종사자의 안전관리 능력 향상이 기대된다.

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A Study of Lean DFSS through the 4th Generation R&D Strategy - Creative Value Design - (4세대 R&D 전략을 통한 Lean DFSS 방법론에 관한 실증적 연구 - 창의적 가치설계를 중심으로 -)

  • Lee, Kang-Koon;Ree, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.04a
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    • pp.431-436
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    • 2006
  • 6 Sigma uses DMAIC (Define, Measure, Analyze, Improve, Control) methodology as process of solving problem. Enterprise already propelling successfully 6 sigma such as Motorolla, GE and consulting companies leading 6 sigma also propose DMAIC methodology traditionally. But from making 6 sigma activated, enterprises and 6 sigma consulting companies propose 6 sigma methodology matching office indirection part and research and development part. As the forward example, DFSS(Design For Six Sigma) is R&D part application in GE. This study investigates 6 sigma methodology corresponding to Right Process of the kernel factor. Especially for optimum design of the R&D part, revise DFSS definition and general concept organization through Lean DFSS methodology research and analysis.

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Consulting Competence of IT Consultants: Perceptual Differences between IT Consultants and Business Clients (IT 컨설턴트의 컨설팅 역량: 컨설턴트와 고객의 인식 차이를 중심으로)

  • Park, So-Hyun;Lee, Kuk-Hie
    • Information Systems Review
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    • v.11 no.1
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    • pp.107-132
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    • 2009
  • The purpose of this research is to define the consulting competence of IT consultants and empirically analyze the perceptual differences between the IT consultant group and the client group. Based on the previous researches and the opinion of the actual IT consultants, the consulting capability model has been established, which consists of six categories and eighteen factors. Six categories are (1) IT domain expertise, (2) problem solving ability, (3) project management capability, (4) communication skills, (5) human relations skills, and (6) professional ethics and attitude. Two field surveys have been performed and the responses of 174 IT consultants 116 clients have been acquired. It is shown that the level of possessed proficiency of IT consulting capability is far lower than the level of the required proficiency. And there exist the perceptual difference between two responding groups with respect to the level required proficiency but no difference exists in terms of the level of possessed proficiency. The findings of this research can provide some useful information in order to fully understand the differences between the IT consultant group and the client group.

A Study on the Influence of Personal Characteristics, Business Management Factors, and Capital Factors on Entrepreneurial Performance: In the Center of Ameliorating Small Businesses Supporting Policy by Government in Beauty Service Industry (창업가 기업가정신 요인, 경영 관리적 요인, 자본적 요인이 창업성과에 미치는 영향 연구: 미용서비스업 분야 소상공인지원정책의 개선방향 중심으로)

  • Kwak, JinMan;Yang, YoungSeok;Kim, MyungSuk
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.3
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    • pp.119-133
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    • 2017
  • The purpose of this study is to investigate the effect of beauty services owners 'support policy on entrepreneurship performance in the beauty service industry through the effects of entrepreneurs' personal characteristics, managerial factors, capital factors and store factors on entrepreneurial performance. As a factor affecting the start - up performance of beauty service companies, it was analyzed that human resource management which is a sub - variable of managerial management factors, capital factors at start - up and store factors influenced entrepreneurship performance. The study on the effect of funding policy, education support policy, and consulting support policy on the start-up achievement of beauty service companies is as follows. The government funding policy, educational support policy, and consulting support policy have no effect on human resources management, start - up capital, and store factors which have significant effect on start - up performance. This is because institutional support for funding is not an institutional support for proving the policy effect but an effective support plan for creating entrepreneurial achievement is needed. Educational support policy and consulting support policy are reflected in the politics reflecting the characteristics of beauty service companies and realistic Education support and consulting support are necessary. In particular, it needs to be expanded to reflect the actual management activities and performance creation processes of other beauty service companies, which are different from the policy support of existing small business owners.

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The Relationship among Self Efficacy, Emotional Labor, Organizational Commitment and Job Satisfaction of Medical Tourism Employees (자기효능감, 감정노동, 조직몰입 및 직무만족의 관계 : 의료관광종사원을 대상으로)

  • Moon, Sang-Ki
    • Korea Journal of Hospital Management
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    • v.23 no.3
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    • pp.39-51
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    • 2018
  • The purpose of this study is to find out the relationship among self-efficacy, emotional labor, organizational commitment and job satisfaction of medical tourism employees. This survey was conducted from March 2 to March 31, 2018 and targeting medical tourism employees who work at hospitals, travel agencies, medical tourism agencies and consulting firms in Seoul. 282 questionnaires were analyzed using SPSS 12.0 and AMOS 18.0. The result of this study is as follows. First, self-efficacy positively influenced on emotional labor and organizational commitment. Second, self-efficacy positively influenced on all job satisfaction factors as like job itself satisfaction, salary/promotion satisfaction and relationship satisfaction. Third, deep acting factor of emotional labor positively influenced on job itself satisfaction and relationship satisfaction. Forth, job itself satisfaction and relationship satisfaction positively influenced on organizational commitment. These research findings can be summarized as follows. Medical tourism employees of hospitals, travel agencies, medical tourism agencies and consulting firms have to be supported greatly to improve their own job competency and job qualifications. Second, medical tourism organizations try to understand the real emotion of medical tourism employees when they are dealing with medical tourists. Third, medical tourism employees have to be recognized their job performance and provided suitable incentives for the results. The findings of this study provide practical implications about strategical human resource management of medical tourism agencies. Moreover, it will be useful for hospitals and government officials to establish a management framework in medical tourism industry.

Determinants of Technology Transfer for Convergence Management Strategy of Small and Medium Enterprises (중소기업의 융복합 경영전략을 위한 기술이전의 결정요인에 관한 연구)

  • Lee, Dae-Yong;Kim, Sun-Geun
    • Journal of Digital Convergence
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    • v.14 no.3
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    • pp.83-94
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    • 2016
  • The objective of this paper is to examine the determinants of technology transfer for Small and Medium Enterprises. Based on IP-MARKET, KIPRIS, and Wintelips, we employ the logistic regression analysis using all data related with technology transfer in markets for intellectual property rights from 2008 through 2012. Our main results are as followings: (i)the more inventors the higher possibility; and (ii)the more claims and forwards the higher possibility of success in technology transfer in Small and Medium Enterprises.

A Priority Analysis on Influential Factors for Invigorating Project Management Office (PMO) in Public Sectors based on Analytic Hierarchy Process (AHP) (계층분석과정을 이용한 공공분야 PMO 제도 활성화요인 우선순위 분석)

  • Back, Hyungchung;Kang, Pilsung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.4
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    • pp.42-53
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    • 2014
  • This study identifies influential factors for invigorating the public management office (PMO) system for system integration (SI) projects in public sectors and analyzes the priority of each factor from the point of different stakeholders, i.e., owners, SI company, and PMO. Based on the literature review, four first-level influential factors are identified: legal system maintenance, owner's capability, SI company's capability, and PMO's capability. Among them, the PMO's capability is determined as the most critical factor by all the stakeholders. Among the second-level influential factors, the capabilities of professional engineers and project managers are considered as important among the PMO's capability, whereas the reasonable consulting fee is considered as the most critical factor among the legal system maintenance. With respect to each stakeholder, project management capability is considered as the most important factor for owners, while the reasonable consulting fee is considered as the most important factor for PMO.