• Title/Summary/Keyword: Management Simulation

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A Call Analysis and Design.Implementation of Simulation Model in the Call Center (콜 센터에서의 인입호 분석과 시뮬레이션 모델 설계 및 구현)

  • 김윤배;이창헌;이계신;이병철
    • Proceedings of the Korea Society for Simulation Conference
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    • 2003.11a
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    • pp.75-85
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    • 2003
  • With recent advances in technology and the changing nature of business, call center management has become a rapidly growing industry. However theoretical analysis about the call center system is very difficult, and the forecasting of call volume also. In the situation, it is significant that we study call-flow system, design system model and perform simulation. If these are possible, it is able to control the staff schedule and the resource management efficiently. This study introduces the process of applying the call center to simulation. So, it is feasible to break from the intuitive management by a minority manager and analyze it scientifically. The enterprise can reduce unnecessary expense, make an offer high quality to user in a keen competition

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Design and Implementation of Information Management Tools for the EDISON Open Platform

  • Ma, Jin;Lee, Jongsuk Ruth;Cho, Kumwon;Park, Minjae
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.2
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    • pp.1089-1104
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    • 2017
  • We have developed an information management tool for the EDISON (EDucation-research Integration through Simulation On the Net) open platform. EDISON is, at present, a web-based simulation service for education and research in five computational areas, namely, nanophysics, fluid dynamics, chemistry, structural dynamics, and computer aided optimal design. The EDISON open platform consists of three tiers: EDISON application framework, EDISON middleware, and EDISON infra-resources. The platform provides web portals for education and research in areas such as computational fluid dynamics, computational chemistry, computational nanophysics, computational structural dynamics, and computer aided optimal design along with user service. The main purpose of this research is to test the behavior of the release version of the EDISON Open-Platform under normal operating conditions. This management tool has been implemented using the RESTful API designed in EDISON middleware. The intention is to check co-operation between the middleware and the infrastructure. Suggested tools include User management, Simulation and Job management, and Simulation software (i.e., solver) testing. Finally, it is considered meaningful to develop a management tool that is not supported in other web-based online simulation services.

A Study on Assessment of Vessel Traffic Safety Management by Marine Traffic Flow Simulation (해상교통류 시뮬레이션에 의한 해상교통안전관리평가에 관한 연구)

  • Park Young- Soo;Jong Jae-Yong;Inoue Kinzo
    • Journal of the Korea Society for Simulation
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    • v.11 no.4
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    • pp.43-55
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    • 2002
  • Vessel traffic safety management means the managerial technical measures for improving the marine traffic safety in general terms. The main flow of vessel traffic safety management is that: 1) Traffic Survey, 2) Replay by Marine Traffic Flow Simulation, 3) Quantitative Assessment, 4) Policy Alternatives, 5) Prediction·Verification. In the management of vessel traffic safety, it is most important to establish assessment models that can numerically estimate the current safety level and quantitatively predict the correlation between the measures to be taken and the improvement of safety and the reduction of ship handling difficulties imposed on mariners. In this paper, the replay model for traffic flow simulation was made using marine traffic survey data, and the present traffic situation became replay in the computer. An attempt was made to rate the current safety of ports and waterways by applying the Environmental Stress model. And, as a countermeasure for traffic management, by taking of, the promotion of total traffic congestion in early morning rush hour, the correlation between traffic control rate and the reduction in ship handling difficulties imposed on mariners was predicted quantitatively.

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Development of Simulation for Estimating Growth Changes of Locally Managed European Beech Forests in the Eifel Region of Germany (독일 아이펠의 지역적 관리에 따른 유럽너도밤나무 숲의 생장변화 추정을 위한 시뮬레이션 개발)

  • Jae-gyun Byun;Martina Ross-Nickoll;Richard Ottermanns
    • Journal of the Korea Society for Simulation
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    • v.33 no.1
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    • pp.1-17
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    • 2024
  • Forest management is known to beneficially influence stand structure and wood production, yet quantitative understanding as well as an illustrative depiction of the effects of different management approaches on tree growth and stand dynamics are still scarce. Long-term management of beech forests must balance public interests with ecological aspects. Efficient forest management requires the reliable prediction of tree growth change. We aimed to develop a novel hybrid simulation approach, which realistically simulates short- as well as long-term effects of different forest management regimes commonly applied, but not limited, to German low mountain ranges, including near-natural forest management based on single-tree selection harvesting. The model basically consists of three modules for (a) natural seedling regeneration, (b) mortality adjustment, and (c) tree growth simulation. In our approach, an existing validated growth model was used to calculate single year tree growth, and expanded on by including in a newly developed simulation process using calibrated modules based on practical experience in forest management and advice from the local forest. We included the following different beech forest-management scenarios that are representative for German low mountain ranges to our simulation tool: (1) plantation, (2) continuous cover forestry, and (3) reserved forest. The simulation results show a robust consistency with expert knowledge as well as a great comparability with mid-term monitoring data, indicating a strong model performance. We successfully developed a hybrid simulation that realistically reflects different management strategies and tree growth in low mountain range. This study represents a basis for a new model calibration method, which has translational potential for further studies to develop reliable tailor-made models adjusted to local situations in beech forest management.

A Methodology for Integrating Business Process and Simulation for Business Process Redesign

  • Kim, Joong-In;Yim, Dong-Soon;Choi, Jung-Sang;Kim, Keun-Chong
    • International Journal of Quality Innovation
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    • v.6 no.1
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    • pp.74-97
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    • 2005
  • IDEF0 is the IEEE standard for functional enterprise modeling and has been used for business process modeling or process mapping in US and Europe. But it does not reflect the potential benefits of modeling and simulation of the dynamic aspects of an enterprise or a system. On the other hand, simulation tools concentrate mostly on the simulation of material flows and are difficult to include information flows and control flows. Additionally, the simulation models that include elements such as queues, event generators and process nodes is a visual interactive representation for the model builder, but is inconvenient for the domain expert. In an attempt to fill that void, we provide an integration of business process and simulation models in this paper. An enhancement of the IDEF0, called parameterized IDEF0, is proposed and its conversion mechanism to network simulation model is developed. Using this methodology, business process models for alternative systems can be evaluated and compared through simulation on time, cost, and quality metrics. As an application of the proposed methodology, economic evaluation of EDI (Electronic Data Interchange) for time-based BPR (Business Process Redesign) is demonstrated. In addition to BPR, the developed methodology may be further integrated with ABC (Activity Based Costing), TQM (Total Quality Management), and economic evaluation of information systems.

A simulation code generator for AGVS design (무인운반차시스템의 설계를 위한 시뮬레이션 코-드 작성시스템)

  • 김갑환;김판수;배종욱
    • Korean Management Science Review
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    • v.11 no.1
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    • pp.1-21
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    • 1994
  • We usually use the simulation technique in the evaluation and the test of a design alternative of Automated Guided Vehicle System. In this paper, we introduce a simulation code generator which can assist simulation programmer in model development and programming. It consists of user interface, program editor, and program sorter. SIMAN is used as the target language.

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A Simulation Model Construction for Performance Evaluation of Public Innovation Project

  • Koh, Chan
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.87-109
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    • 2006
  • The purpose of this paper is to examine the present performance evaluation methods and to make Monte Carlo Simulation Model for the IT-based Government innovation project. It is suggested the proper ways in applying of Monte Carlo Simulation Model by integration of present evaluation methods. It develops the theoretical framework for this paper, examining the existing literature on proposing an approach to the key concepts of the economic impact analysis methods. It examines the actual conditions of performance evaluation focusing on the It-based Government Innovation project. It considers how the simulation model is applied to the performance management in the public innovation project focusing on the framework, process and procedure of performance management.

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Current and Future Directions for Researches on Supply Chain Management (공급사슬경영의 연구 동향 및 향후 연구 과제)

  • Kim, Sook-Han;Lee, Young-Hae
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.10a
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    • pp.103-106
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    • 2000
  • As the industrial environment becomes more competitive, supply chain management (SCM) has become recognized as a major strategy in the business world. Some of current researches are categorized into review papers, deterministic models, stochastic models, simulation models and discussed in this paper. A hybrid approach combining analytic model and simulation model and the simulation optimization method are proposed as future research areas with other analytical subjects.

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Stochastic Project Scheduling Simulation System (SPSS III)

  • Lee Dong-Eun
    • Korean Journal of Construction Engineering and Management
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    • v.6 no.1 s.23
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    • pp.73-79
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    • 2005
  • This paper, introduces a Stochastic Project Scheduling Simulation system (SPSS III) developed by the author to predict a project completion probability in a certain time. The system integrates deterministic CPM, probabilistic PERT, and stochastic Discrete Event Simulation (DES) scheduling methods into one system. It implements automated statistical analysis methods for computing the minimum number of simulation runs, the significance of the difference between independent simulations, and the confidence interval for the mean project duration as well as sensitivity analysis method in What-if analyzer component. The SPSS 111 gives the several benefits to researchers in that it (1) complements PERT and Monte Carlo simulation by using stochastic activity durations via a web based JAVA simulation over the Internet, (2) provides a way to model a project network having different probability distribution functions, (3) implements statistical analyses method which enable to produce a reliable prediction of the probability of completing a project in a specified time, and (4) allows researchers to compare the outcome of CPM, PERT and DES under different variability or skewness in the activity duration data.