• Title/Summary/Keyword: Management Factors

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Has Eco-friendly Management Influence on the Customer's Purchasing Intention at Franchise Korean-restaurant

  • Yoon, Tae-Hwan
    • Culinary science and hospitality research
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    • v.23 no.6
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    • pp.11-19
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    • 2017
  • The purpose of this article was to study the influence of eco-friendly management on customer's purchasing-intention at franchise Korean restaurants. In this research, factor analysis and multi regression analysis were used. Eco-friendly management was divided into 4 factors. Eco friendly service affected positively brand image (p<0.05). Energy saving positively affected brand image (p<0.005). Contribution to local society positively affected brand image (p<0.05). Menu composition affected the most positively brand image (p<0.001). At last, brand image had positive influence on purchasing intention (p<0.001). According to these results, we confirmed that the factors of eco friendly management influenced significantly on the customers' perception of brand image. As a result, food service corporations need to deal with the factors of eco friendly management efficiently. The findings of this research would help business management to build effective service marketing strategies and to satisfy the needs of customers at franchise Korean restaurants.

A Study on the Safety Innovation Education Factors Affecting the Management's Behavioral Intentions in Public Institutions (공공기관 경영진 행동의도에 영향을 미치는 안전혁신교육 요인에 관한 연구)

  • Sooil Bang;Changkwon Park;Gilsang Jang
    • Journal of the Korea Safety Management & Science
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    • v.25 no.3
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    • pp.23-30
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    • 2023
  • This study analyzed the factors affecting the educational effect of safety innovation education for management of public institutions. A survey was conducted on 294 CEOs and executive directors of public institutions (divided into construction sites, workplaces, and research facilities) subject to the safety management rating system to understand the impact of educational participants' characteristics and behavioral intentions after safety innovation education. As a result of statistical analysis, it was found that the executive director had a higher behavioral intention than the CEO, and the education quality, education instructor, and educational environment all had a significant positive (+) effect on the behavioral intention. This study can be used as basic data for further research related to safety innovation education for management of public institutions

Effect of Supply Chain Risk Management Factors on Risk Management Strategy and Corporate Performance (공급사슬관리 리스크 요인이 위험관리전략과 기업성과에 미치는 영향)

  • Lee, Choong-Bae;Kim, Hyun-Chung
    • Journal of Korea Port Economic Association
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    • v.36 no.3
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    • pp.55-74
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    • 2020
  • With globalization and the development of information and communication technology, the supply chain is becoming more widespread and complex, which increases the occurrence and damage caused by supply chain risks. Supply chain risk management has a great impact on corporate performance through the analysis of risk factors and proactive and strategic approaches. This study aims to analyze the effects of supply chain risk factors on risk management strategies and corporate performance empirically. In the research model for empirical analysis, supply chain risk factors were classified into supply, demand, operation, network, and external environment, while the risk management strategies were divided into active and passive strategies, as well as financial and operational performance for corporate performance. The data obtained via the questionnaire were analyzed for the path of the structural equation model. As a result of the analysis, companies are actively pursuing risk management for internal risk factors, rather than external factors, in terms of internal and external risk factors, and it was found that these strategies have a significant effect on corporate performance. Therefore, in the future, companies should conduct risk management strategies more proactively and preemptively through a thorough analysis of various risk factors affecting business operations.

Development of an Instrument to Measure the Readiness of an Organization for Knowledge Management (조직의 지식경영 준비도(Readiness) 측정도구 개발에 관한 연구)

  • Kim, Hyogun;Kwon, Hee-Young;Jeong, Seong-Hwi
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.45-63
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    • 2001
  • The role of knowledge as the key source of potential advantage for organizations and economies has become a hotly debated topic. Some studies found that organizations had their own knowledge management styles. Knowledge Management draws form existing resources that organizations may already have in place. Checking the organization's infrastructures for Knowledge Management is the first step for Knowledge Management. Although the as- is analysis of organizations before knowledge management is important, but there is no study on the readiness for Knowledge Management. This study reports on the development of an instrument designed to measure the readiness of an organization for knowledge Management. Starting with the literature, 4 dimensions - strategy, process, culture/people, and technology - and 18 factors were identified. Then, a questionnaire for measuring readiness was created. Finally, the instrument was pilot tested to prove its reliability and validity. Following the pilot test, the factors all demonstrated acceptable levels of reliability. The result is 19 factors instrument comprising 4 dimensions which provide a useful tool for measuring the readiness for Knowledge Management.

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The Effects of Service Quality Factors on Customer Satisfaction and Intention of Revisit in Korean Medicine Hospital (한방병원의 서비스 품질요인이 고객 만족도와 재이용의도에 미치는 영향)

  • Lee, Jaeeun;Yang, Jonghyun;Chang, Dongmin
    • Korea Journal of Hospital Management
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    • v.22 no.3
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    • pp.18-30
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    • 2017
  • This study was performed to analyze systematically and validate empirically the influence of korean medicine service quality on satisfaction factors and revisiting intention. The candidates were patients visiting the one korean medicine hospital in Gyeongnam. We took a direct survey collected during 15 days May 1 to 15, 2016. For the survey I distributed a total of 250 questionnaire and used the final 230 of them in verifying this research model except unreliable data. The collected data were used statistics program SPSS WIN 22.0 and the research model were examined by AMOS 18.0. The main research results are follows. First, the most influencing factors on consumer satisfaction were public image factors and then human factors. and then effectiveness factors. Second, the most influencing factors on reuse intention were public image factors and then physical factors. Third, human and effectiveness factors of service quality factors in korean medicine hospital did not effect on revisiting intention directly but, effected on revisiting intention through mediation role of the customer satisfaction. Forth, satisfaction on the significant effect on reuse intention. so satisfaction has proved to be a important factor for reuse intention. The results of this study are expected to contribute to management efficiency and developmental improvement on korean medicine hospital policy and management efficiency and be used as a basis for leading to national health promotion through the development of korean medicine service.

A Study of Improvement Factors in the Construction Phase of the Building Project (건축프로젝트의 질 관리에 있어서 시공분야 개선요소에 관한 연구)

  • Kim, Suk-Hoi;Im, Chil-Soon
    • Journal of the Korean Society of Industry Convergence
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    • v.9 no.4
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    • pp.293-300
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    • 2006
  • Utilizing a building model design of the investigation factors and structured questionnaire, the results of an investigation concerning the improvement factors in the construction phase, as perceived by academic staffs including graduate students, designers, contractors and property management teams, are presented. Findings reveal that management commitment dominate improvement factors for building projects, although construction firms frequently mentioned the team work in design firms. Significant improvements in building projects are obtained when college programs include courses that treat the administrative aspects involved in the building project and that continuing education programs cover quality training. Eighteen predominant selection factors are identified, ranked and correlated.

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Linking Critical Success Factors, Implementation Attitudes and Performance of Cellular Manufacturing Systems (셀 제조시스템의 핵심성공요인, 수용태도, 성과간의 관련성에 관한 연구)

  • 육근효
    • Korean Management Science Review
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    • v.18 no.1
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    • pp.89-105
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    • 2001
  • The performance of Cellular Manufacturing (CM) systems has been rigorously investigated during the last two decades, but the extent of empirical research on CM is limited. A major objective of this study is to examine the relationship between critical success factors, employees' implementation attitudes and performance of CM systems. Two hypothesis were formulated &d Tested: (1) The impact of critical success factors on performance and to what extent does certain critical success factors correlate with performance\ulcorner (2) How does the relationship between critical success factors and performance differ by employees' implementation attitudes\ulcorner Results from the study provide partial support for relationship between critical success factors (infrastructure, organizational immersion, autonomous management) and performance. The results also show that differences in performance of organizations grouped by degree of employees' attitudes could be found.

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A Study on the Evaluation Model of Strategic Information Systems Planning (정보시스템 전략계획 평가모형에 관한 연구)

  • 김동태;문용은;이재범
    • Korean Management Science Review
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    • v.15 no.1
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    • pp.149-178
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    • 1998
  • Strategic Information Systems Planning(SISP) has gained considerable interest among researchers and practitioners in recent years Which has instigated various related research. Neverthless, only 24 percent of the projects recommended as a result of SISP are ultimately performed. This statistics raise the questions for the need of SISP. This study provides the framework that may enable SISP to be more effectively utilized by studying factors for consideration from the review of pertinent literature. These factors will then be validated by case studies of domestic companies and by simultaneously inducing key characteristics and solutions of SISP. The result of the study indicate some inconsistency between literal factors and the case study. The factors added through case study were considered to be actual factors of SISP. This study emphasized the role of the senior manager, the quality of the implementation of the state plan, change management and the capability of the planning team. As a key characteristics of domestic companies considered was the general lack of ability to collect and analyze data. In addition, the domestic companies have little consideration of the organizational contingency factors.

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An empirical study on factors for effective BPMS implementaion focusing on resistance against monitoring function (BPMS의 전사적 구축 성공 요인에 대한 실증 연구 - 모니터링 기능에 대한 저항을 중심으로)

  • Chae, Myeong-Sin;Park, Jin-Seok;Lee, Byeong-Tae
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.11a
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    • pp.211-231
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    • 2006
  • This study integrated the factors for enterprise-wide IS implementation and BPMS-specific factors to examine factors for effective BPMS implementation. We interviewed IT-consultants and CIOs who conducted BPMS projects. As a result, monitoring function has been agreed as a main BPMS-specific factor. We reviewed literature on BPMS implementation and Computer-based monitoring and integrated the factors from the literature with TAM. We used structural equation modeling to test hypotheses and found some organizational factors such as reward management, boss' fairness were significant.

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Factors Affecting HACCP Practices in the Food Sectors: A Review of Literature $1994{\sim}2007$

  • Pun, Kit Fai;Bhairo-Beekhoo, Patricia
    • International Journal of Quality Innovation
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    • v.9 no.1
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    • pp.134-152
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    • 2008
  • Almost every country around the world has been focusing on food safety in intense and multifaceted ways. The use of Hazard Analysis Critical Control Points (HACCP) is widely accepted as a food safety management system. This paper investigates the success factors of HACCP practices with reference to the domains of food production, processing and delivery. A literature review of food safety and management articles was conducted. Using the keywords search, the online Emerald Database was used and a total of 102 journal articles were identified between 1994 and 2007. The study examined a list of 20 success factors. Results show that 'food regulations,' 'role of the industry,' 'government policies and interventions,' 'training on food safety and hygiene,' and 'food contamination and/or poisoning' share the spotlight as being the most critical factors for HACCP practices in organisations. Future research could investigate a holistic paradigm that incorporates the success factors and aligns HACCP measures for attaining safety performance goals.