• 제목/요약/키워드: Management Commitment

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병원 2세경영의 리더십 변화가 내부환경 및 조직유효성에 미치는 영향 (The effects of a change of leadership of the 2nd generation management on internal environment and organizational effectiveness in hospitals)

  • 김훈철;김영훈;김한성
    • 한국병원경영학회지
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    • 제20권1호
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    • pp.1-12
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    • 2015
  • This study aims to examine the effect of a change of leadership on internal environment and organization effectiveness and suggest measures on effective organizational management by analyzing a change of leadership before and after 2nd generation management. There was analysis of a difference of leadership type, organizational structure, organizational culture, management resources, job satisfaction, and organizational commitment between the period of the founders and the period of 2nd generation successors by collecting data from employees of 6 hospitals in Seoul. Also there was analysis of the effect of a change of leadership on internal environment and organizational effectiveness. According to the analysis, it was demonstrated that the factor affecting job satisfaction during the period of the founder was complexity of organizational structure, and there were no factors affecting organizational commitment. In contrast, during the period of the 2nd generation successors, it was revealed that transformational leadership, centralism of organizational structure, and human resources of management resources affect job satisfaction, and transformational leadership, complexity of organizational structure, hierarchical culture of organizational culture, and human resources of management resources affect organizational commitment. Further, after the succession from the founders to 2nd generation successors, as transformational leadership increased, job satisfaction rose, and as developmental culture was reinforced and human resources increased, organizational commitment was heightened. Furthermore, as transformational leadership increased and developmental culture was reinforced, organizational commitment was heightened. Namely, as transformational leadership was reinforced resulting from the succession to 2nd generation, employees' job satisfaction and organizational commitment increased, with circumstances aiming for the actual change.

상급 종합병원 간호사의 직무만족도와 조직몰입이 환자안전관리 활동에 미치는 영향 (Impact of Nurses' Job Satisfaction and Organizational Commitment on Patient Safety Management Activities in Tertiary Hospitals)

  • 공현희;손연정
    • 기본간호학회지
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    • 제19권4호
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    • pp.453-462
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    • 2012
  • Purpose: The purpose of this study was to examine the impact of job satisfaction and organizational commitment on patient safety management activities of nurses. Methods: A cross-sectional design was adopted. The sample included 307 nurses working in three tertiary university hospitals. Data were collected during November and December, 2012, with a response rate of 93%. A 40-item patient safety management activities scale was used to measure patient safety activities. Job satisfaction and organizational commitment were also measured with established instruments and included general characteristics. Data were analyzed with PASW 18.0 program. Results: The mean score for patient safety management activities was 3.98 out of 5. Stepwise multiple linear regression indicated that organizational commitment (${\beta}$=.20, p<.001) and job satisfaction (${\beta}$=.18, p=.013) respectively predicted patient safety management activities. Especially, the addition of organizational commitment as the strongest predictor of patient safety management activities increased the associated explained variance ($R^2$ change=.11, p<.001). Conclusion: It is important for managers to create an organizational climate that promotes the organizational commitment and job satisfaction of nurses. Future studies are encouraged to replicate the findings and also to better understand patient safety management activities and personal emotional stability.

병원직원의 노동조합몰입에 영향을 미치는 결정요인분석 (Determinants Influencing Labor Union Commitment of Hospital Employees)

  • 손태용
    • 한국병원경영학회지
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    • 제12권1호
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    • pp.75-99
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    • 2007
  • The purpose of this study was to provide basic materials needed to enhance quality of organizational life by identifying the improvements of labor union management in the perspective of general hospital organization management. The subjects of this study were 428 employees in 8 Hospitals in Metro Capital including Seoul. Materials were collected from administrators, nurses and medical technicians in target hospitals from November 10 to November 30, 2006 through survey questionnaires. The main results of this study were as follows: 1. The commitment level of the subjects according to their characteristics was higher in older employees than the younger ones, large family to support than small family to support and those who had higher positions in labor union. 2. The commitment level of the subjects according to the Job and role related variables were higher those who had higher satisfaction level to their job, role conflict in all hospitals. 3. The commitment level of the subjects according to union related variables, variables jointly controlled by union and employer was statistically significant positive correlation. 4. The results of multiple regression analysis shows that formal and informal socialization, satisfaction with the labor union's were all found as important antecedents of labor union commitment. 5. The results of AMOS shows that structure characteristics of hospital, Job and manager satisfaction, socialization were statistically significant labor union satisfaction. The satisfaction level of labor union was statistically significant labor union commitment To summarize study results, the level of commitment in labor union depends on job satisfaction, managers' attitudes, union satisfaction factors, their colleagues attitudes toward union. Therefore hospital managers should have democratic and flexible attitudes toward labor union. Additionally, as formal and informal socialization is important determinant in union commitment, hospital managers should have countermeasures to enhance the colleague attitude and job satisfaction level of hospital employees. Moreover, as managerial factors of the principal of hospital influence union commitment directly, the attitudes of hospital managers toward union and transparency of hospital management should be improved.

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외식기업의 멘토링 기능이 조직몰입에 미치는 영향 - 상사신뢰의 매개효과를 중심으로 - (The Effect of Mentoring Functions in Foodservice Company on Organizational Commitment - Focused on Mediating Effect of Trust toward Supervisor -)

  • 김지응;안호기;이은준
    • 한국식생활문화학회지
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    • 제24권6호
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    • pp.739-748
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    • 2009
  • The aim of this study was to better understand the factors of the mentoring function in the foodservice industry that improve the organizational commitment of subordinates, and to asses the roles that trust towards supervisors play in the relationship between the mentoring and organizational commitment. A survey was of subordinates who were conducting the mentoring in foodservice companies (hotels, family restaurants) located in Seoul and Gyeonggi area was conducted from May 1 to May 30, 2008. The questionnaires were distributed to 400 employees in 50 restaurants and, 341 of them were received and a total of 320 were finally analyzed. The results were as follows. First, the effect of mentoring functions on the organizational commitment of subordinates indicated that the career developing function and psychosocial function had a significant positive effect on the emotional commitment and normative commitment (p<.01), and the career developing function, psychosocial function and role modeling function had a significant positive effect on the enduring commitment (p<.01). Second, the mediating roles of supervisory trust in the relationship between mentoring functions and organizational commitment of subordinates indicated that supervisory trust mediated the relationship between the career developing function of the mentoring functions, and enduring commitment and normative commitment in addition, it met the mediating requirements in terms of the relationship between the role modeling function, and the emotional commitment, enduring commitment and normative commitment. Consequently, the high career developing function, psychosocial function and role modeling function in mentoring raised the level of organizational commitment;thus, the mentoring system should used as on of the mentoring functions in the foodservice industry and mentoring functions should be also established.

호텔 인적자원관리기법이 조직몰입에 미치는 영향 - 서울지역 특등급 호텔 레스토랑을 중심으로 - (Impact of Human Resource Management Practices on Organizational Commitment in Hotel Industry - Focused on the Luxury Hotel Restaurants in Seoul -)

  • 하용규
    • 한국콘텐츠학회논문지
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    • 제8권12호
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    • pp.404-413
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    • 2008
  • 인적자원관리의 궁극적인 목적은 경영성과의 증대에 있다. 본 연구는 국내 호텔레스토랑의 모집과 선발, 교육과 개발, 보상과 효익, 성과측정 등의 인적자원관리 기법이 조직몰입에 미치는 영향을 조사하였다. 연구의 결과는 모집과 선발, 교육과 개발이 정서적 몰입에, 보상과 효익, 성과평가가 유지적 몰입에 영향을 미치는 것으로 나타났다. 이러한 결과는 호텔레스토랑 운영상 인적자원관리의 새로운 지표를 나타내는 결과이다.

Job Enrichment, Empowerment, and Organizational Commitment: The Mediating Role of Work Motivation and Job Satisfaction

  • MARTA, Iman Adi;SUPARTHA, I Wayan Gede;DEWI, I Gusti Ayu Manuati;WIBAWA, I Made Artha
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.1031-1040
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    • 2021
  • The purpose of this research is to analyze the influence of job enrichment and empowerment on organizational commitment. In addition, the role of work motivation and job satisfaction in mediating the influence of job enrichment and employee empowerment on organizational commitment has also been examined in this study. The sample population consists of all the employees in the regional office of DJKN Bali and Nusa Tenggara, who hold executive positions and have served the office for ≥ 4 years. This study adopts the second-order Partial Least Square (PLS) model and the Smart PLS Version 3.0 program which is used as the analysis tool. The results revealed that: job enrichment has a significant influence on organizational commitment; employee empowerment has an insignificant influence on organizational commitment; work motivation and job satisfaction partially mediate the influence of job enrichment on organizational commitment; work motivation and job satisfaction fully mediate the influence of employee empowerment on organizational commitment. The findings can be used as organizational considerations in developing policies related to job enrichment and employee empowerment, which is expected to motivate and provide satisfaction for employees and improve their organizational commitment.

Role of Organizational Commitment on Work Performance in Distribution Department of AMCs

  • Mengchan XING;Indraah A/P KOLANDAISAMY;Hooi Sin SOO
    • 유통과학연구
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    • 제22권3호
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    • pp.1-10
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    • 2024
  • Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.

외식업의 6시그마와 조직몰입에 관한 연구 (A Study on Organizational Commitment and 6 Sigma in Foodservice Business)

  • 김승희
    • 한국조리학회지
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    • 제10권1호
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    • pp.167-185
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    • 2004
  • An implementation of 6 sigma in foodservice management was introduced from 2000. However they could not achieve full advantages of 6 sigma management because of short period of implementation time, and the critical problem is employees' complaints and their oppositions. The purpose of this study is to analyze the relationship of 6 sigma and organizational commitment in the foodservice industry. In this study, we found that organizational commitment improve with the implementation of 6 sigma. 6 sigma's essential factors have influenced on the organizational commitment.

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초등학교 영양사의 감성지능이 직무만족과 조직몰입에 미치는 영향 (The Effect of Emotional Intelligence on Job Satisfaction and Organizational Commitment of Dietitians in Elementary Schools)

  • 안선정
    • 한국조리학회지
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    • 제19권4호
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    • pp.307-320
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    • 2013
  • 본 연구는 본 연구는 영양사의 감성지능이 직무 만족과 조직 몰입에 미치는 영향 요인으로 감성지능과 직무만족, 그리고 조직몰입과의 관계를 파악하기 위해 상관관계분석을 실시하였으며, 영양사들의 감성지능이 직무만족과 조직몰입에 미치는 영향을 알아보기 위해 다중회귀분석을 실시하였으며 분석결과는 다음과 같다. 감성지능은 직무만족 및 조직몰입과 통계적으로 유의미한 정적 상관관계를 보였으며, 특히 정서지각과 감성지능이 상관계수가 0.774로 가장 높았으며, 정서관리와 조직몰입이 상관계수가 0.254로 가장 낮았다. 영양사들의 감성지능이 직무만족과 조직몰입에 미치는 영향에 대해 살펴본 결과로 영양사들은 정서적 사고촉진과 정서관리가 높을수록 직무만족이 높았으며 영양사들은 정서적 사고촉진이 높을수록 조직몰입이 높음을 알 수 있다. 이러한 결과를 통하여 향후 영양사의 직무 만족과 조직 몰입을 증진시키기 위해 영양사의 감성적 지능관련 요소들의 효과적 조절을 위한 감성지능 증진 프로그램의 개발이 필요하다고 사료된다.

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Do Customers want Employees' Authentic Service or Just Service? The Effects of Employees' Authenticity and Justice on Customers' Commitment and Behavior

  • Jung, Hyo Sun;Yoon, Hye Hyun
    • 한국조리학회지
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    • 제22권6호
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    • pp.120-131
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    • 2016
  • The purpose of this study was to examine the structural relationship between customers' perception of authenticity, justice, customer commitment, and customer behavior in franchise coffee shops. To test the hypotheses of the study, a total of 428 customers in Korea were considered in an empirical analysis using a two-step structural equation model (SEM) approach. In particular, employees' authenticity had relatively great influence on customers' continuous and affective commitment and their justice had greater influence on customers' normative commitment. Also, customers' continuous commitment, normative commitment, and affective commitment significantly influence customer participation behavior, while normative commitment and affective commitment have a significant effect customer citizenship behavior. Research thus far divided justice and authenticity into separate concepts and examined relation with customer commitment or behaviors but the present study put cognitive process of justice and emotional process of authenticity on the same line and evaluated their different influence on customer commitment and behaviors, thereby verifying that not justice perceived by customers induced desirable customer behaviors but authenticity they felt with their heart played a more superior role in customer commitment or behaviors. This means that authentic services rather than justice induce customers' positive behaviors.