• Communications for Statistical Applications and Methods
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• v.19 no.1
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• pp.169-175
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• 2012

The sensitivity of the performance measures such as the mean and the standard deviation of the queue length and the blocking probability with respect to the moments of the service time are numerically investigated. The service time distribution is fitted with phase type(PH) distribution by matching the first three moments of service time and the M/G/c retrial queue is approximated by the M/PH/c retrial queue. Approximations are compared with the simulation results.

• Journal of applied mathematics & informatics
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• v.33 no.3_4
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• pp.343-350
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• 2015

We consider an M^X/G/1 retrial queue, where the batch size and service time distributions have finite exponential moments. We show that the tail of the queue size distribution is asymptotically given by a geometric function multiplied by a power function. Our result generalizes the result of Kim et al. (2007) to the M^X/G/1 retrial queue.

• Journal of applied mathematics & informatics
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• v.29 no.3_4
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• pp.803-811
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• 2011

We present an algorithmic solution for the stationary distribution of the M/M/c retrial queue in which the retrial times of each customer in orbit are of phase type distribution of order 2. The system is modeled by the level dependent quasi-birth-and-death (LDQBD) process.

• Bulletin of the Korean Mathematical Society
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• v.50 no.5
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• pp.1659-1671
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• 2013

In this paper, we are concerned with the analysis of the waiting time distribution in the M/M/m retrial queue. We give expressions for the Laplace-Stieltjes transform (LST) of the waiting time distribution and then provide a numerical algorithm for calculating the LST of the waiting time distribution. Numerical inversion of the LSTs is used to calculate the waiting time distribution. Numerical results are presented to illustrate our results.

• Journal of the Chungcheong Mathematical Society
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• v.29 no.1
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• pp.95-102
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• 2016

Multi-server queueing systems with retrials are widely used to model problems in a call center. We present an explicit formula for an approximation of the queue length distribution in a multi-server retrial queue, by using the Lerch transcendent. Accuracy of our approximation is shown in the numerical examples.

• Journal of applied mathematics & informatics
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• v.30 no.3_4
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• pp.531-540
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• 2012

An approximation for the number of customers at service facility in $M/G/c/K$ retrial queue is provided with the help of the approximations of ordinary $M/G/c/K$ loss system and ordinary $M/G/c$ queue. The interpolation between two ordinary systems is used for the approximation.

• Journal of the Korean Mathematical Society
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• v.35 no.3
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• pp.691-712
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• 1998

We consider an M$_1$, M$_2$/G/1/ K retrial queueing system with a finite priority queue for type I calls and infinite retrial group for type II calls where blocked type I calls may join the retrial group. These models, for example, can be applied to cellular mobile communication system where handoff calls have higher priority than originating calls. In this paper we apply the supplementary variable method where supplementary variable is the elapsed service time of the call in service. We find the joint generating function of the numbers of calls in the priority queue and the retrial group in closed form and give some performance measures of the system.

• Journal of the Korean Society for Industrial and Applied Mathematics
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• v.19 no.4
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• pp.443-457
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• 2015

We consider the M/M/c/c queues in which the customers blocked to enter the service facility retry after a random amount of time and some of idle servers can leave the vacation. The vacation time and retrial time are assumed to be of phase type distribution. Approximation formulae for the distribution of the number of customers in service facility and the mean number of customers in orbit are presented. We provide an approximation for M/M/c/c queue with general retrial time and general vacation time by approximating the general distribution with phase type distribution. Some numerical results are presented.

• Communications of the Korean Mathematical Society
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• v.25 no.4
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• pp.647-653
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• 2010

We consider an M/M/1 retrial queue with collision and impatience. It is shown that the generating functions of the joint distributions of the server state and the number of customers in the orbit at steady state can be expressed in terms of the confluent hypergeometric functions. We find the performance characteristics of the system such as the blocking probability and the mean number of customers in the orbit.

• Journal of applied mathematics & informatics
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• v.27 no.1_2
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• pp.259-266
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• 2009

We consider an M/G/1 feedback retrial queue with Bernoulli schedule in which after being served each customer either joins the retrial group again or departs the system permanently. Using the supplementary variable method, we obtain the joint generating function of the numbers of customers in two groups.